IdeaScale was recently interviewed as part of the 97th Floor Mastermind Series. The questions ranged across a variety of subjects like how we hired our first few team members to our thoughts about the future of innovation management. But some of the questions made us think about how idea management has changed since we launched. Remember when the app looked like this?
Looking backwards made us think of same major milestones about where innovation management software has been (and where it might be going)… So what’s changed?
Engagement Features. We realized pretty early on that if we’re going to have a crowdsourcing tool, we needed to have some powerful embedded functionality to get people onto our app – that’s why we’ve created social integrations, email tools, multiple notifications, multi-language translation settings and more.
Integrations. As soon as we started working with enterprise organizations, we realized that our tool was going to sit in a robust universe of software solutions and we needed to be able to connect to them, share information, and add value to existing processes, which is why we’ve created so many out-of-the-box integrations with SSO software, project management solutions, data solutions, Google Analytics and much, much more. We found that this amplifies our capabilities and our customer success.
Later Stage Idea Development. This is why we built our Stages. Sure, we started out focusing on posting ideas with comments and votes and that delivered some early-stage value to our customers… but we realized pretty quickly that the real idea pay-off didn’t come until you started to make some decisions and act on those ideas. That’s why we needed tools to build proposals, to evaluate ideas, to assign resources to ideas, to combine and consolidate ideas into themes, and much more. Most early-stage idea management tools can’t do all this.
Security. Finally, with all the concerns around privacy and intellectual property, security has continued to be a leading priority at IdeaScale. To this day, we are the only idea management platform with FedRAMP authorization. It’s important that all of our customers have confidence that they control their data and no one else.
So those are just A FEW things that have changed in IdeaScale over the years. Obviously, tons of other updates, strategy shifts, acquisitions, and more have gone into it. You can listen to the full interview here, but feel free to keep the questions coming. How do you think idea management has changed?