Another one bites the dust. Another year, that is. As 2014 draws to a close, we are taking time to celebrate the year’s many accomplishments; among them, five particular features float to the top. These features have made things easier, more efficient, more aesthetic, and more accessible for IdeaScale users.
1. Moderator Tags
This new feature is incredibly useful. With it, Moderators can define specific criteria or categories to analyze communities based on the tagging data. Separate from publicly visible tags, these tags are only available to community Moderators and Administrators, although you can extend the visibility to a particular community role as well. This allows for sometimes much-needed categorization and analysis that are not necessarily for public use.
What if the ideas emerging from your campaign or community are not in line with your goals as an organization? This year saw the introduction of a solution to this problem. Administrators can target ideas that best align with the values and aims of an organization with the new decision matrix software from IdeaScale. Groups who have already started using ReviewScale include the Department of Labor, Yale University, and Kaiser Permanente.
3. Community Refresh
Functionality and compatibility are important, but so are aesthetics. Communities within IdeaScale got a facelift this year when the entire design was revamped. New communities have a sleeker interface, presenting a welcoming look immediately upon viewing.
4. Community Infographic Generator
Infographics are one of the most efficient, impactful ways to convey information. With this new feature, infographics are generated for you by IdeaScale software using information from and statistics about your campaign. These graphics include information about the engagement of your community with the campaign, sharing statistics like number of ideas shared, amount of votes tabulated, and the time of day when folks were most active.
So I’ve got my ideas; now what? CO-STAR can help you. CO-STAR is an acronym that stands for “Customer Opportunity Solution Team Advantage Result.” Boiled down, this feature helps facilitate the stepping beyond the initial idea phase and developing those ideas into valid business models. CO-STAR focuses on developing answers to questions along those six key criteria included in its name. Companies such as the BBC and Johnson&Johnson have already started using the system.
What do you think about these features from 2014? Which features made the most difference for your organization? Which features would you like to see in 2015?