Overview

The United States Coast Guard (USCG) is a branch of the United States Armed Forces responsible for protecting US waterways, ports and shorelines by enforcing US laws and serving as a first responder on the water. The USCG employs 40,992 full-time active-duty service members along with 7,000 part-time reservists, 8,577 civilians and 31,000 auxiliary Coast Guard volunteers.

Challenges

As within any large organization, championing new practices can be difficult.

To make the Coast Guard more innovative, the Innovation team needed a way to find great ideas out in the fleet and be able to communicate those ideas to decision-makers so that they could solve enterprise problems.

Prior to switching to IdeaScale, USCG was using a SharePoint spreadsheet as a large database of ideas where users could view submissions – but they couldn’t add comments to them, collaborate on projects, or find ways to easily put ideas into action. They needed a better approach.

Solution

USCG brought in IdeaScale in 2015, and has been using the platform ever since. They currently have over 15,000 users in their community. What have they accomplished?

How about lives saved.

In 2017, the US experienced one of the worst hurricane seasons on record, and USCG decided to modernize how they shared best practices.

The first ever Hurricane Lessons Learned campaign through their CG_Ideas@Work crowdsourcing platform. The result: hurricane first responders shared life-saving ideas with each other. Impressed by the results, the USCG began annually running a Hurricane Lessons Learned campaign. Instead of disparate communication, members could now share ideas in a single place, regardless of geography.

Foster a Culture of Innovation

USCG uses IdeaScale’s crowdsourcing platform to break communication barriers, build collaboration across the organization, bring employees into strategic plan conversations to help inform policy and operations.

Build Engagement and Get Buy-in for Decisions

By using IdeaScale to ask for feedback, USCG leadership is getting stakeholder buy-in and creating strong advocates.

Eliminate Administrative Burdens

Instead of months, it takes just weeks for USCG to share ideas, add comments, and collaborate on the implementation of top-performing proposals.

Overview

The United States Coast Guard (USCG) is a branch of the United States Armed Forces responsible for protecting US waterways, ports and shorelines by enforcing US laws and serving as a first responder on the water. The USCG employs 40,992 full-time active-duty service members along with 7,000 part-time reservists, 8,577 civilians and 31,000 auxiliary Coast Guard volunteers.

Challenges

As within any large organization, championing new practices can be difficult.

To make the Coast Guard more innovative, the Innovation team needed a way to find great ideas out in the fleet and be able to communicate those ideas to decision-makers so that they could solve enterprise problems.

Prior to switching to IdeaScale, USCG was using a SharePoint spreadsheet as a large database of ideas where users could view submissions – but they couldn’t add comments to them, collaborate on projects, or find ways to easily put ideas into action. They needed a better approach.

Solution

USCG brought in IdeaScale in 2015, and has been using the platform ever since. They currently have over 15,000 users in their community. What have they accomplished?

How about lives saved.

In 2017, the US experienced one of the worst hurricane seasons on record, and USCG decided to modernize how they shared best practices.

The first ever Hurricane Lessons Learned campaign through their CG_Ideas@Work crowdsourcing platform. The result: hurricane first responders shared life-saving ideas with each other. Impressed by the results, the USCG began annually running a Hurricane Lessons Learned campaign. Instead of disparate communication, members could now share ideas in a single place, regardless of geography.

Foster a Culture of Innovation

USCG uses IdeaScale’s crowdsourcing platform to break communication barriers, build collaboration across the organization, bring employees into strategic plan conversations to help inform policy and operations.

Build Engagement and Get Buy-in for Decisions

By using IdeaScale to ask for feedback, USCG leadership is getting stakeholder buy-in and creating strong advocates.

Eliminate Administrative Burdens

Instead of months, it takes just weeks for USCG to share ideas, add comments, and collaborate on the implementation of top-performing proposals.

Overview

The United States Coast Guard (USCG) is a branch of the United States Armed Forces responsible for protecting US waterways, ports and shorelines by enforcing US laws and serving as a first responder on the water. The USCG employs 40,992 full-time active-duty service members along with 7,000 part-time reservists, 8,577 civilians and 31,000 auxiliary Coast Guard volunteers.

Challenges

As within any large organization, championing new practices can be difficult.

To make the Coast Guard more innovative, the Innovation team needed a way to find great ideas out in the fleet and be able to communicate those ideas to decision-makers so that they could solve enterprise problems.

Prior to switching to IdeaScale, USCG was using a SharePoint spreadsheet as a large database of ideas where users could view submissions – but they couldn’t add comments to them, collaborate on projects, or find ways to easily put ideas into action. They needed a better approach.

Solution

USCG brought in IdeaScale in 2015, and has been using the platform ever since. They currently have over 15,000 users in their community. What have they accomplished?

How about lives saved.

In 2017, the US experienced one of the worst hurricane seasons on record, and USCG decided to modernize how they shared best practices.

The first ever Hurricane Lessons Learned campaign through their CG_Ideas@Work crowdsourcing platform. The result: hurricane first responders shared life-saving ideas with each other. Impressed by the results, the USCG began annually running a Hurricane Lessons Learned campaign. Instead of disparate communication, members could now share ideas in a single place, regardless of geography.

Foster a Culture of Innovation

USCG uses IdeaScale’s crowdsourcing platform to break communication barriers, build collaboration across the organization, bring employees into strategic plan conversations to help inform policy and operations.

Build Engagement and Get Buy-in for Decisions

By using IdeaScale to ask for feedback, USCG leadership is getting stakeholder buy-in and creating strong advocates.

Eliminate Administrative Burdens

Instead of months, it takes just weeks for USCG to share ideas, add comments, and collaborate on the implementation of top-performing proposals.

Let’s co-create the future together!

IdeaScale is an innovation management solution that links organizations to people with ideas.

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