USCG brought in IdeaScale in 2015, and has been using the platform ever since. They currently have over 15,000 users in their community. What have they accomplished?
How about lives saved.
In 2017, the US experienced one of the worst hurricane seasons on record, and USCG decided to modernize how they shared best practices.
The first ever Hurricane Lessons Learned campaign through their CG_Ideas@Work crowdsourcing platform. The result: hurricane first responders shared life-saving ideas with each other. Impressed by the results, the USCG began annually running a Hurricane Lessons Learned campaign. Instead of disparate communication, members could now share ideas in a single place, regardless of geography.