2021 IM Awards: TriHealth
When Mark Clement joined TriHealth as CEO in 2015 one of his first priorities was to improve employee engagement across its community of 11,000 team members by launching an incremental innovation program titled Bright ideas built on the IdeaScale [...]
The Rollercoaster of Improvement and Innovation in Healthcare
Northern Health is the key provider of public health care in Melbourne’s northern region, one of the fastest growing communities in Australia, with the busiest Emergency Department in the state. Historically not a well-funded or “sexy” health service, NH has [...]
Vancouver Coastal Health
Based in Vancouver, British Columbia, Vancouver Coastal Health (VCH) provides health-care services to 1.25 million people across British Columbia through a network of hospitals, primary care clinics, community health centres and long- term care homes. With more than 18,000 [...]
IdeaScale and TriHealth
Shannon Lively from TriHealth discusses her favorite feature of using IdeaScale: customer service.
QSTAC and IdeaScale
Ben Brennan from QSTAC discusses the ways IdeaScale can be used in the health industry to make improvements to the organization such as new ways to prevent infection in the hospitals.
Build Engagement with Ideation to Improve Patient Outcomes
In this session, you will learn how a grass-roots innovation program engaged an entire healthcare system in just one year. TriHealth will share why this initiative is so important to fulfilling their mission, what tactics led to the program's [...]
The Story of Our Proto-Innovation Model
Our key learnings from concept to delivery; implementing an online innovation platform to give our staff a voice, to developing a sustainable model for driving innovation.