How to Move from Process Improvement to Innovation

There’s absolutely nothing wrong with process improvement, but it isn’t the same thing as process innovation. In some ways, innovation is about going “back to the drawing board.” Process improvement [...]

How to Move from Process Improvement to Innovation2021-02-25T18:47:30+00:00

Common IdeaScale Use Cases

IdeaScale recently spent some time talking to our customers about how and why they’re using IdeaScale and we found that those interviews highlighted a few common IdeaScale use cases in [...]

Common IdeaScale Use Cases2021-02-25T19:57:28+00:00

The State of Innovation in Education

I was surprised to read the findings of a recent survey in which researchers found that only 38% of graduates reported that their educational establishment was at the forefront in [...]

The State of Innovation in Education2021-02-25T20:00:30+00:00

A Successful Process Improvement Workflow

Last week, IdeaScale introduced a proven customer experience improvement workflow that is being used by our highest performing communities. This week, we're going to look at a high-performing process improvement [...]

A Successful Process Improvement Workflow2021-02-25T20:00:43+00:00
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