IDEASCALE BLOG

Tag: process improvement

How to Move from Process Improvement to Innovation

improvement to innovation

There’s absolutely nothing wrong with process improvement, but it isn’t the same thing as process innovation. In some ways, innovation is about going “back to the drawing board.” Process improvement is about making an existing process better, and there’s no reason not to do this when the opportunity presents itself. Process innovation, however, requires that you … Continued

Common IdeaScale Use Cases

IdeaScale Use Cases

IdeaScale recently spent some time talking to our customers about how and why they’re using IdeaScale and we found that those interviews highlighted a few common IdeaScale use cases in the process and we decided to share four of them here. Of course, these are just a few of the ways that IdeaScale customers utilize … Continued

The State of Innovation in Education

State of Innovation in Education

I was surprised to read the findings of a recent survey in which researchers found that only 38% of graduates reported that their educational establishment was at the forefront in adopting innovations. And yet, I hear employers say all the time that the reason they’re excited to hire folks right out of college, is because … Continued

A Successful Process Improvement Workflow

Successful Process Improvement Workflow

Last week, IdeaScale introduced a proven customer experience improvement workflow that is being used by our highest performing communities. This week, we’re going to look at a high-performing process improvement workflow (by far IdeaScale’s most common use case). This workflow has been used to find new time efficiencies, save money, and more. Organizations like this … Continued