Many of my coaching clients recently shared their struggles with feeling tired, emotionally overwhelmed, and cognitively overloaded and are close to burnout. They attributed these issues to the pervasive and addictive nature of technology, exacerbated by the pandemic and divisive
Like many others, I invested time in isolation during the pandemic to engage in various online learning programs. As a highly credentialed coach who coaches many global Agile and SCRUM leaders in major international and local organisations, I enrolled in
Table of Contents What is Business Process Innovation? Business process innovation is defined as the significant and transformative changes made to existing processes within an organization to achieve better efficiency, effectiveness, and overall business performance. It
Table of Contents What is Customer Experience Innovation? Customer experience innovation is defined as the process of creating and implementing new ideas, strategies, technologies, or approaches to enhance the overall experience that customers have when interacting
Table of Contents The term "design innovation" has emerged as a driving force behind groundbreaking products, services, and user experiences. It goes beyond aesthetics, reaching into the very core of problem-solving and redefining the way we
Table of Contents What is Customer Service Innovation? Customer service innovation is defined as the introduction of new and improved methods, technologies, strategies, or processes to enhance the quality and effectiveness of customer service. It goes
Table of Contents What is Supply Chain Innovation? Supply chain innovation is defined as the implementation of new and improved strategies, technologies, processes, and practices within the supply chain to enhance efficiency, reduce costs, mitigate risks,
Table of Contents In today's rapidly changing business landscape, innovation is more critical than ever. Without innovation, businesses can quickly become stagnant, lose their competitive edge, and fail to meet the ever-evolving needs of their customers.
What is Innovative Thinking? Innovative thinking is defined as the ability to approach challenges, problems, and opportunities with a creative and forward-looking mindset. It involves generating new and original ideas, questioning established norms, and finding novel solutions to complex
Table of Contents What is Crowdsourcing Innovation? Crowdsourcing innovation is defined as a collaborative approach that involves seeking ideas, solutions, or feedback from a diverse group of individuals, often from various backgrounds and locations, to generate
