Ways to Create a Customer Experience Strategy

Customer experience is defined as the sum of all interactions between a customer and an organization. In order for businesses to stay relevant in 2019, they must have an excellent [...]

Ways to Create a Customer Experience Strategy2021-03-03T18:07:36+00:00

Common IdeaScale Use Cases

IdeaScale recently spent some time talking to our customers about how and why they’re using IdeaScale and we found that those interviews highlighted a few common IdeaScale use cases in [...]

Common IdeaScale Use Cases2021-02-25T19:57:28+00:00

A Successful Customer Experience Innovation Workflow

Last week, IdeaScale introduced a proven product improvement workflow that is being used by our highest performing communities. This week, we continue that trend by showcasing a workflow that has [...]

A Successful Customer Experience Innovation Workflow2021-02-25T20:01:12+00:00
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