We’ve all been there: the painful automated messages, the wait time, and the less-than-perfect customer representatives. Nothing is worse than having to call customer service for something. We’ve all had to do it, and odds are, your customers are going
A disciplined approach to evaluating innovation ideas is necessary. Companies have to move forward in an era of rapid technological change. And innovations are often the key to staying ahead of the competition by developing new products, processes, and business
Innovation is universally regarded as positive, but in a business context, “good” usually has to be backed up by hard data. Unsurprisingly, companies committed to innovation want to be able to measure its impact, but many companies are unsure how
No matter the size, every company (and person!) needs an easy form of digital communication. The internet is now the greatest and most popular platform to advertise and share your business. Social media isn’t just for teenagers sharing photos with
For innovation to genuinely become part of an organization’s DNA, everyone within the organization must understand and practice innovation leadership in the context of their responsibilities. Exactly how people do this will vary, depending on their role within the organization.
For innovation leadership to be more than just empty words, companies must understand innovation, determine the best ways to encourage it, be willing to put resources behind it, and understand the importance of the word “practices” in the term “best
IdeaScale encourages all of your employees to be innovative and create ideas no matter their role in the company. Employees are bound to become engaged when they feel valued and are able to contribute their ideas to your business. With
Making the best use of digital technology supports innovation tremendously. We use digital technology every day to manage aspects of our lives that aren’t digital. Such as ordering prescription refills, booking a ride, or even ordering fast food so it
Critical thinking involves going beyond cursory reasoning as sufficient proof that something is as it seems. It is one of the most important skills anyone can have, whatever their profession and whatever their position in the corporate hierarchy. A Deloitte study
Your company is a team. All the different departments are working for one goal: to sell and develop your product. But how is this possible if your team isn’t on the same page? Social collaboration tools can help you meet
