Making the best use of digital technology supports innovation tremendously. We use digital technology every day to manage aspects of our lives that aren’t digital. Such as ordering prescription refills, booking a ride, or even ordering fast food so it
Critical thinking involves going beyond cursory reasoning as sufficient proof that something is as it seems. It is one of the most important skills anyone can have, whatever their profession and whatever their position in the corporate hierarchy. A Deloitte study
Your company is a team. All the different departments are working for one goal: to sell and develop your product. But how is this possible if your team isn’t on the same page? Social collaboration tools can help you meet
Last-mile delivery is the movement of a product to its final destination, which is usually someone’s residence. The logistics of last-mile delivery have become a topic of interest in recent years due to the popularity of e-commerce. Retail giant Amazon
The financial services sector isn't known for people-first approaches. Even with the gloss of “fintech” entrepreneurs, once you get past the flashy apps, the customer is often just another product in the end. Lake Trust Credit Union, which aims to
At the intersection of modern technology and advertising, digital marketing is one of the fastest-changing industries in the world. And to stay relevant in digital marketing, you need to be innovative. And perhaps one of the most competitive and technology-dominated
Conferences play an important role in professional life. Attending conferences relevant to your area of expertise can help you broaden your network, learn new things, and demonstrate innovation leadership. It can be tempting to think of a conference as a
Customer experience is defined as the sum of all interactions between a customer and an organization. In order for businesses to stay relevant in 2019, they must have an excellent customer experience strategy, or else they could be severely hurting
We all know intellectually that sometimes projects fail. But that doesn’t necessarily make it easier when it’s our project that fails. If you have ever had to scrap a project, you’re in good company. Over one-third of projects fail, either not
Nearly 80 percent of executives surveyed by The Boston Consulting Group’s tenth global survey on innovation considered innovation to be either the most important priority at their company or in the top three. Employees, however, can be more skeptical. They’re already
