Customer Experience

Xaxis

Xaxis is the world's largest programmatic media agency, transforming media into outcomes for more than 3,000 brands in 47 markets around the world. It’s global client list includes Ford, IKEA, and Mars. With all of those creative thinkers spread [...]

The Five Questions You Need to Answer Before Crowdsourcing

After serving numerous enterprise innovators for years, IdeaScale Crowd is sharing the process that we take all innovators through before they launch a crowdsourcing challenge. The overview will include the five questions, the reasons why we ask for this [...]

2021 IM Awards: TriHealth

When Mark Clement joined TriHealth as CEO in 2015 one of his first priorities was to improve employee engagement across its community of 11,000 team members by launching an incremental innovation program titled Bright ideas built on the IdeaScale [...]

Sunshine Coast Credit Union

With more than $700 million in assets, Sunshine Coast Credit Union (SCCU) is a full-service co-operative financial institution serving over 17,300 members through 3 locations and mobile services. In 2018, SCCU measured their employees' feedback across a number of [...]

Sunshine Coast Credit Union and IdeaScale

Alex Kostenko from the Sunshine Coast Credit Union talks about why IdeaScale can work in the financial industry! [fusion_youtube id="xXMWPV7cdyM" alignment="" width="" height="" autoplay="false" api_params="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" css_id="" /]

IdeaScale and TriHealth

Shannon Lively from TriHealth discusses her favorite feature of using IdeaScale: customer service. [fusion_youtube id="X7B6fKK50Rk" alignment="" width="" height="" autoplay="false" api_params="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" css_id="" /]

Amway and IdeaScale

Leslie Drueke from Amway discusses on how IdeaScale is used to bring their global audience together on the platform. [fusion_youtube id="zOwnbE4-2lg" alignment="" width="" height="" autoplay="false" api_params="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" css_id="" /]

Cleveland Cavaliers and IdeaScale

Jack Carmicheal from the Cleveland Cavaliers discusses the ways IdeaScale's resources can be used to help with best practices in innovation. [fusion_youtube id="gNWW2U4j5vM" alignment="" width="" height="" autoplay="false" api_params="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" css_id="" /]

El Bosque University and IdeaScale

Carlos Felipe Escobar from the El Bosque University discusses the many different ways IdeaScale can be used in the University system in Columbia. [fusion_youtube id="5JVxgIbzQCc" alignment="" width="" height="" autoplay="false" api_params="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" css_id="" /]