Jessica Day

Last-mile delivery is the movement of a product to its final destination, which is usually someone’s residence. The logistics of last-mile delivery have become a topic of interest in recent years due to the popularity of e-commerce. Retail giant Amazon

The financial services sector isn't known for people-first approaches. Even with the gloss of “fintech” entrepreneurs, once you get past the flashy apps, the customer is often just another product in the end. Lake Trust Credit Union, which aims to

Conferences play an important role in professional life. Attending conferences relevant to your area of expertise can help you broaden your network, learn new things, and demonstrate innovation leadership. It can be tempting to think of a conference as a

We all know intellectually that sometimes projects fail. But that doesn’t necessarily make it easier when it’s our project that fails. If you have ever had to scrap a project, you’re in good company. Over one-third of projects fail, either not

Nearly 80 percent of executives surveyed by The Boston Consulting Group’s tenth global survey on innovation considered innovation to be either the most important priority at their company or in the top three. Employees, however, can be more skeptical. They’re already

Finding the road to innovation can be difficult because there's no one map that leads you to it. Often, companies will turn to a guide, an innovation consultant, to put them on the path to more creative, flexible thinking. What

Brainstorming sessions sound like a great idea. Especially for breaking out of creative ruts, but too often brainstorming fizzles out. The main reason for this is that organizations don’t actually use any of the ideas that come out of brainstorming sessions.

Innovation has to come from somewhere. Even the biggest game-changers come from understanding the “game” and are built on in-depth knowledge of how existing products or processes work. How businesses conduct operations on a daily basis can encourage or discourage

Leading any endeavor can be a challenge, and leading innovation can be an even bigger challenge. Fortunately, the values that make a good leader dovetail well with being an innovative one. A Positive Attitude Having an optimistic approach to your