What is Story Mapping? Definition, Overview and How to Build One
Story mapping is the process of evaluating a customer journey and improving their experience. Learn more on Fresco.
What is a Service Blueprint? Definition, Elements, Benefits and Examples
A service blueprint helps identify the areas that can be improved for offering better customer service. Learn more on Fresco.
What is an Empathy Map? Definition, Examples, Advantages and How To Build
using an empathy map is extremely helpful when increasing user engagement and improving a user experience. Learn more on Fresco.
Experience Map vs. Customer Journey Map – Similarities and Differences
Experience map vs. customer journey map - They are extremely similar but have some important differences. Learn more on Fresco.
How to Build An Experience Map – User Guide on IdeaScale Whiteboard
Understanding how experience maps work is about learning how to build an experience map, and that's what we'll detail on Fresco.
Experience Map Applications That Help Create Empathy For Your Users
Experience map applications range from improving user experience, creating a customer culture, and improving collaboration.
Brainstorming vs. Brainwriting: Similarities and Differences
Brainwriting is a technique that allows people to think outside of the box compared to traditional brainstorming. Learn more differences here
9 Brainwriting Advantages Your Team Needs To Know
Many brainwriting advantages include increased transparency, innovation, and participation. Learn more on Fresco.
7 Effective Brainwriting Applications That Improve Innovation
Brainwriting applications are more effective in generating ideas and suggestions for companies than brainstorming. Learn more on Fresco.
Team Canvas Benefits – Why It’s Important To Integrate a Team Canvas
Team canvas benefits mainly surround team alignment, communication, workplace transparency and more. Learn more on Fresco.