IDEASCALE BLOG

Tag: customer support

Meet CrowdCare

Technology is of an age where not only have digital devices penetrated a great deal of the population, but the expectation is that they will perform perfectly all the time. I have seen people absolutely break down when their GPS isn’t functioning properly (incapable of planning a cross-town trip), because they are so used to … Continued

IdeaScale profits on LiveChat integration with Highrise CRM

by Szymon Klimczak @ August 9, 2011 After last month’s interview with Sam from Webitecture, today we have another customer telling us his story. Read about running a Software as a Service company, sales and support benefits from having live chat on the website and advantages of LiveChat-Highrise integration. John Basile is responsible for Business … Continued