Rob Hoehn

The Assembly Bias

Individuals value IKEA furniture they assemble themselves 63% more than identical pre-assembled items, according to research by Harvard Business School. The craftsmanship isn’t better. The connection is. Building something with your own hands creates ownership, and ownership creates bias. This

Great Scott! The Myth of the Eureka Moment

(Published October 21, 2025, Back to the Future Day) There’s a scene in Back to the Future that perfectly captures how we think innovation works. Doc Brown is standing on his toilet, hanging a clock, when he slips and hits

The Newton Wasn’t Wrong, It Was Just Early

At my 25th college reunion, I brought something unexpected: an Apple Newton MessagePad 2100. Yes, that Newton. The bulky, green tablet from the ’90s that inspired both ridicule and cult fascination. Back in 1996, I actually used that device to

Innovation Theater: Whiteboard Photos Fall Short

Every organization has seen it. A brainstorming session wraps, ideas buzz across the room, and someone pauses: “Let me snap a photo before we lose this.” The result, blurry marker lines and crooked sticky notes, is filed away in a

Why Great Product Managers Excel at Triage

In fast-moving organizations, product managers are constantly asked to do the impossible: balance customer expectations, stakeholder demands, and technical realities while delivering meaningful outcomes at speed. The sheer volume of competing requests can feel overwhelming. Yet the best product managers

IdeaScale MCP is Live

We’re excited to announce that IdeaScale’s Model Conversational Processing (MCP) is now officially live in production. After extensive testing, customers can begin interacting with their innovation data in a completely new way—through natural conversation. Think of it as giving your