2025’s Top CIO Priorities: Staying Secure, Smart, and Inclusive

As we head into 2025, state CIOs are doubling down on familiar challenges while adapting to new technological demands. The National Association of State Chief Information Officers (NASCIO) has released its annual list of the top 10 priorities for state CIOs, offering a valuable blueprint for IT leaders in government. This year’s list highlights key areas where agencies will need to focus to remain secure, innovative, and effective in delivering services to the public.

Here’s a look at what’s driving government IT strategy in 2025:

1. Cybersecurity and Risk Management: A Perennial Priority

For the 12th year running, cybersecurity takes the top spot—a clear indicator of its critical role in protecting state systems. With an ever-expanding digital landscape, cyber threats are becoming more sophisticated, requiring constant vigilance and proactive risk management. As state networks become more interconnected, addressing vulnerabilities and managing risks has never been more essential.

2. Artificial Intelligence and Automation: The Rising Influence of AI

Artificial Intelligence (AI) jumped to the second position this year, reflecting its increasing relevance in government operations. From generative AI (GenAI) to machine learning and robotic process automation (RPA), these technologies are reshaping how states deliver services. Expect to see a continued surge in AI adoption for tasks like process automation, data analysis, and even enhancing citizen services.

3. Digital Government Services: Putting Citizens First

Digital services remain a top focus, holding the third position. As citizen expectations evolve, state CIOs are prioritizing user-friendly, accessible digital platforms. From renewing licenses online to managing water utility systems securely, delivering seamless digital experiences is central to effective governance.

4. Data Management and Analytics: Turning Data into Decisions

With the wealth of information available to government agencies, data management and analytics continue to be a crucial priority. Whether it’s improving decision-making or enhancing transparency, harnessing data effectively will help states optimize operations and better serve their communities.

5. Legacy Modernization: Keeping Systems Current

Legacy systems remain a challenge, falling slightly to fifth place. However, modernizing outdated infrastructure is still vital for ensuring security, efficiency, and compatibility with new technologies. Legacy application updates ranked highly among priority technologies for 2025, underscoring the need to balance innovation with maintaining core systems.

6. Budget and Cost Control: Cautious Fiscal Planning

After a multi-year absence, budget and cost control are back in the spotlight, landing at sixth place. With economic uncertainties on the horizon, CIOs are focusing on strategic spending and ensuring fiscal resilience. Post-pandemic, states are adopting more conservative financial approaches to prepare for potential fluctuations.

7. Identity and Access Management: Strengthening Digital Security

Identity and access management (IAM) climbed a notch to seventh place. As cyber threats grow more complex, ensuring secure access to systems and data is a priority for protecting sensitive information. Effective IAM solutions help mitigate risks and maintain trust in government services.

8. Cloud Services: Expanding Digital Infrastructure

Cloud adoption continues to rise, with cloud services securing the eighth spot. States are leveraging cloud infrastructure to enhance flexibility, scalability, and security. Migrating services to the cloud is helping governments respond to changing demands more efficiently.

9. Workforce: Shifting Strategies for Talent Management

Workforce challenges fell to ninth place, reflecting a shift in how states approach staffing. With outsourcing, reskilling, and skills-based hiring on the rise, CIOs are finding new ways to tackle the long-standing issue of IT talent shortages.

10. Accessibility: A New Focus on Inclusive Design

Making its debut in the Top 10, accessibility is gaining prominence. Driven by upcoming compliance deadlines and Department of Justice (DOJ) regulations, CIOs are prioritizing digital inclusivity. Ensuring that all citizens can access government services, regardless of ability, is becoming a key consideration.

Looking Ahead

As state governments navigate these priorities, the themes of security, innovation, and inclusivity stand out. From defending against cyber threats to embracing AI and meeting new accessibility standards, 2025 promises to be a year of transformation and strategic adaptation for state CIOs. Staying ahead of these trends will be essential for delivering resilient, efficient, and citizen-centric services.