In 2020, Grant Thornton created the global ‘Innovation Exchange’ to collect innovative products that their network of member firms have developed to raise awareness for them and facilitate their adoption by other member firms across the world.

When an idea is submitted to the “Innovation Exchange” it is evaluated for product maturity across three stages and evaluated against set criteria designed to comprehensively map idea feasibility and value for campaigns ranging from country-wide Innovation Exchanges to individual product feedback campaigns.

What’s Inside

Learn how Grant Thornton

  • Created the “Intelligent Automation Service Center” (IASC)
  • How the IASC support Grant Thornton’s firms’ transition to a more automated, efficient business model as a result of COVID-19.
  • Grew their community by 1800% in one year
Improving Customer Success Through Innovation

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