Why Choose IdeaScale Professional Services?
Platform Setup & Campaign Design
We get it. A new platform can be daunting, and we’ve found successful adoption starts at setup. So we work side-by-side with your team to configure your community and campaigns to suit your needs.
- Community and Campaign Branding
- Campaign Design, Configuration, and Launch
- Third-Party Application Integrations
End-to-end Platform Training & Certification
We train and certify your team to design and execute successful innovation workflows and campaigns.
- Administrator, Moderator, SME, and Customer Platform Training
- Campaign Moderation and SME Strategy
- Campaign Reporting and Analysis
Ongoing Platform Support
We can be by your side every step of the way with ongoing platform support beyond your first campaign. We offer a variety of add-on services, from support in running multiple campaigns, to maximizing every feature, to harnessing the ideas and energy of your community.
- Innovation Team Comprehensive Support
- Scale Your Innovation Program
- Custom Reporting and Performance Analysis
- ROI Strategy