{"id":71150,"date":"2022-03-23T18:24:45","date_gmt":"2022-03-23T22:24:45","guid":{"rendered":"http:\/\/ideascale.com\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/"},"modified":"2024-04-30T06:01:16","modified_gmt":"2024-04-30T10:01:16","slug":"%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be","status":"publish","type":"post","link":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/","title":{"rendered":"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe–\u5f02\u540c\u70b9"},"content":{"rendered":"

\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe<\/h2>\n

\u867d\u7136\u4f53\u9a8c\u5730\u56fe\u542c\u8d77\u6765\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u5f88\u76f8\u4f3c\uff0c\u4f46\u4e24\u8005\u7684\u5e94\u7528\u7565\u6709\u4e0d\u540c\u3002 \u8fd9\u4e24\u79cd\u65b9\u6cd5\u90fd\u80fd\u88ab\u56e2\u961f\u6709\u6548\u5229\u7528\uff0c\u4f46\u5728\u7279\u5b9a\u60c5\u51b5\u4e0b\uff0c\u4e00\u79cd\u65b9\u6cd5\u53ef\u80fd\u6bd4\u53e6\u4e00\u79cd\u65b9\u6cd5\u66f4\u6709\u7528\u3002 \u5728\u672c\u6587\u4e2d\uff0c\u6211\u4eec\u5c06\u5bf9\u8fd9\u4e24\u79cd\u5236\u56fe\u6a21\u677f\u8fdb\u884c\u5206\u6790\u548c\u6bd4\u8f83\u3002 \u6211\u4eec\u5c06\u89e3\u8bfb\u8fd9\u4e24\u5f20\u5730\u56fe\u80cc\u540e\u7684\u5f02\u540c\u548c\u76ee\u7684\u3002 \u5728\u5f00\u59cb\u5206\u6790\u4e4b\u524d\uff0c\u6211\u4eec\u9700\u8981\u4e86\u89e3\u5982\u4f55\u5b9a\u4e49\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u3002<\/p>\n

\u4f53\u9a8c\u5730\u56fe\u76ee\u6807<\/h3>\n

\u4f53\u9a8c\u5730\u56fe\u53ef\u4ee5\u5e2e\u52a9\u7528\u6237\u770b\u5230\u7528\u6237\u60c5\u7eea\u72b6\u6001\u80cc\u540e\u7684\u66f4\u5e7f\u9614\u56fe\u50cf\uff0c\u5e76\u5728\u4e0d\u5ffd\u89c6\u53ef\u80fd\u673a\u4f1a\u7684\u60c5\u51b5\u4e0b\u505a\u51fa\u7406\u6027\u51b3\u7b56\u3002 \u5b83\u7eaf\u7cb9\u4ee5\u7814\u7a76\u4e3a\u57fa\u7840\uff0c\u5e2e\u52a9\u7ec4\u7ec7\u4e13\u6ce8\u4e8e\u5bf9\u5176\u54c1\u724c\u800c\u8a00\u6700\u91cd\u8981\u7684\u4e8b\u60c5\u3002<\/p>\n

\u5f53\u7ec4\u7ec7\u80fd\u591f\u770b\u5230\u4ee5\u5ba2\u6237\u6ee1\u610f\u5ea6\u3001\u54c1\u724c\u5fe0\u8bda\u5ea6\u548c\u521b\u65b0\u65b9\u6cd5\u4e3a\u91cd\u70b9\u7684\u6f5c\u5728\u673a\u4f1a\u65f6\uff0c\u4ed6\u4eec\u5c31\u66f4\u6709\u53ef\u80fd\u53d6\u5f97\u6210\u529f\u5e76\u4e0e\u5ba2\u6237\u4e92\u52a8\u3002 \u9664\u6b64\u4e4b\u5916\uff0c\u4f53\u9a8c\u5730\u56fe\u8fd8\u7528\u4e8e\u786e\u5b9a\u6d88\u8d39\u8005\u4e0e\u516c\u53f8\u4e92\u52a8\u7684\u53ef\u80fd\u5a92\u4ecb\u3002<\/p>\n

\u5176\u4ed6\u76ee\u6807\u5305\u62ec<\/p>\n

    \n
  1. \u4e3a\u66f4\u5177\u672a\u6765\u6027\u7684\u65b9\u6cd5\u5bfb\u627e\u53ef\u80fd\u7684\u673a\u4f1a\u3002<\/li>\n
  2. \u5206\u6790\u5ba2\u6237\u4e0e\u54c1\u724c\u4e4b\u95f4\u7684\u4e92\u52a8\u4ee5\u53ca\u53ef\u6539\u8fdb\u4e4b\u5904\u3002<\/li>\n
  3. \u6bd4\u8f83\u591a\u79cd\u5ba2\u6237\u8def\u5f84\u3002<\/li>\n
  4. \u5f15\u5bfc\u6240\u6709\u6210\u5458\u9f50\u5fc3\u534f\u529b\u6ee1\u8db3\u5ba2\u6237\u9700\u6c42\u3002<\/li>\n<\/ol>\n

    \u5ba2\u6237\u65c5\u7a0b\u56fe\u76ee\u6807<\/h3>\n

    \u5982\u524d\u6240\u8ff0\uff0c\u5b83\u6709\u52a9\u4e8e\u5c06\u6574\u4e2a\u7528\u6237\u8def\u5f84\u53ef\u89c6\u5316\uff0c\u8fd9\u6837\u5c31\u80fd\u5f88\u5bb9\u6613\u5730\u627e\u5230\u7528\u6237\u4f53\u9a8c\u4e2d\u7684\u6f0f\u6d1e\u548c\u9519\u8bef\u3002 \u5728\u8fd9\u7c7b\u5de5\u5177\u4e2d\uff0c\u91cd\u70b9\u4e0d\u662f\u7528\u6237\u5728\u4f53\u9a8c\u8fc7\u7a0b\u4e2d\u7684\u60c5\u7eea\u72b6\u6001\uff0c\u800c\u662f\u4ed6\u4eec\u6240\u7ecf\u5386\u7684\u76ee\u6807\u548c\u9636\u6bb5\u3002 \u5b83\u7684\u76ee\u6807\u4e0d\u662f\u901a\u8fc7\u60c5\u611f\u53d8\u5316\u6765\u6539\u5584\uff0c\u800c\u662f\u4ee5\u6700\u6709\u6548\u7684\u65b9\u5f0f\u6765\u5b9e\u73b0\u7528\u6237\u7684\u76ee\u6807\u3002<\/p>\n

    \u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u7684\u76f8\u4f3c\u4e4b\u5904<\/h3>\n

    \u8fd9\u4e24\u4e2a\u6a21\u677f\u6709\u5f88\u591a\u76f8\u4f3c\u4e4b\u5904\uff0c\u5c24\u5176\u662f\u5728\u63cf\u8ff0\u7528\u6237\u4ece\u53d1\u73b0\u54c1\u724c\u5230\u8d2d\u4e70\u7684\u6574\u4e2a\u8fc7\u7a0b\u65f6\u3002 \u8fd9\u5c31\u662f\u4e3a\u4ec0\u4e48\u8fd9\u4e24\u5f20\u5730\u56fe\u56e0\u5176\u63d0\u4f9b\u7684\u51c6\u786e\u6027\u548c\u6709\u9488\u5bf9\u6027\u7684\u673a\u4f1a\u800c\u5728\u4f01\u4e1a\u754c\u5927\u53d7\u6b22\u8fce\u7684\u539f\u56e0\u3002<\/p>\n

    \u7136\u800c\uff0c\u540e\u6765\u8fd9\u4e24\u8005\u5b8c\u5168\u80cc\u9053\u800c\u9a70\uff0c\u4fa7\u91cd\u4e8e\u5206\u6790\u5ba2\u6237\u65c5\u7a0b\u4e2d\u5b8c\u5168\u4e0d\u540c\u7684\u5c42\u9762\u3002<\/p>\n

    \u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u7684\u533a\u522b<\/h3>\n

    \u8bb8\u591a\u4eba\u6df7\u6dc6\u4e86\u4f53\u9a8c\u5730\u56fe\u7ed8\u5236\u548c\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u7ed8\u5236\uff0c\u5374\u4e0d\u4e86\u89e3\u5b83\u4eec\u5728\u4f01\u4e1a\u4e2d\u7684\u7528\u9014\u3002 \u8fd9\u4e24\u79cd\u5730\u56fe\u6709\u4e00\u4e9b\u660e\u663e\u7684\u4e0d\u540c\u3002 \u4e3a\u4e86\u66f4\u76f4\u622a\u4e86\u5f53\uff0c\u6211\u4eec\u5c06\u5728\u4e0b\u6587\u4e2d\u63d0\u53ca\u4e00\u4e9b\u8f83\u5927\u7684\u5dee\u5f02\u3002<\/p>\n

    \u591a\u901a\u9053\u529f\u80fd\u4e0e\u5355\u901a\u9053\u529f\u80fd\u5bf9\u6bd4<\/h3>\n

    \u4f53\u9a8c\u5730\u56fe\u7684\u4efb\u52a1\u662f\u4e3a\u7528\u6237\u63cf\u7ed8\u5b8c\u6574\u7684\u753b\u9762\u3002 \u8fd9\u5e45\u56fe\u753b\u56f4\u7ed5\u7740\u6d88\u8d39\u8005\u5728\u591a\u79cd\u4e92\u52a8\u5a92\u4ecb\u4e0a\u5bf9\u67d0\u4e00\u54c1\u724c\u7684\u4f53\u9a8c\u3002 \u901a\u8fc7\u8fd9\u79cd\u65b9\u5f0f\uff0c\u4f53\u9a8c\u5730\u56fe\u53ef\u4ee5\u5c06\u591a\u79cd\u4e0d\u540c\u6e20\u9053\u6574\u5408\u5230\u67d0\u4e2a\u6a21\u677f\u4e2d\uff0c\u4ece\u800c\u5168\u9762\u4e86\u89e3\u662f\u4ec0\u4e48\u8ba9\u7528\u6237\u4ea7\u751f\u4e86\u67d0\u79cd\u53cd\u5e94\u3002<\/p>\n

    \u53e6\u4e00\u65b9\u9762\uff0cCJM \u5219\u56f4\u7ed5\u6d88\u8d39\u8005\u6216\u5ba2\u6237\u5728\u4e0e\u7279\u5b9a\u4ea7\u54c1\u6216\u54c1\u724c\u4e92\u52a8\u65f6\u83b7\u5f97\u7684\u4f53\u9a8c\u5c55\u5f00\u3002 \u8fd9\u79cd\u4ea4\u4e92\u662f\u5355\u5c42\u7684\uff0c\u4e0d\u8003\u8651\u5176\u4ed6\u5c42\u3002 \u901a\u8fc7\u8fd9\u79cd\u65b9\u5f0f\uff0c\u5ba2\u6237\u65c5\u7a0b\u56fe\u5c06\u7528\u6237\u4f53\u9a8c\u9694\u79bb\u5728\u5355\u4e00\u6d41\u7a0b\u4e2d\u3002<\/p>\n

    \u7279\u5b9a\u5ba2\u6237\u4f53\u9a8c\u4e0e\u6574\u4f53\u5ba2\u6237\u4f53\u9a8c<\/h3>\n

    \u4f53\u9a8c\u5730\u56fe\u63cf\u8ff0\u4e86\u6240\u6709\u6d88\u8d39\u8005\u4e0e\u4ea7\u54c1\u6216\u54c1\u724c\u4e92\u52a8\u65f6\u7684\u4f53\u9a8c\u3002 \u53e6\u4e00\u65b9\u9762\uff0c\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u4ee5\u67d0\u4e2a\u4e70\u5bb6\u89d2\u8272\u7684\u4f53\u9a8c\u4e3a\u4e2d\u5fc3\u3002 \u8fd9\u5c31\u4ece\u6d88\u8d39\u8005\u76f8\u5173\u65b9\u6cd5\u7684\u89d2\u5ea6\u4e3a\u5b83\u4eec\u63d0\u4f9b\u4e86\u4e0d\u540c\u7684\u7ef4\u5ea6\u3002<\/p>\n

    \u7ec6\u8282\u4e0e\u5168\u5c40<\/h3>\n

    \u5ba2\u6237\u65c5\u7a0b\u56fe\u9488\u5bf9\u7684\u662f\u7279\u5b9a\u7684\u95ee\u9898\uff0c\u9002\u5408\u90a3\u4e9b\u77e5\u9053\u81ea\u5df1\u7684\u4e0d\u8db3\u548c\u9700\u8981\u6539\u8fdb\u4e4b\u5904\u7684\u4eba\u3002 \u5728\u5b9a\u4f4d\u95ee\u9898\u548c\u5bfb\u627e\u89e3\u51b3\u65b9\u6848\u65b9\u9762\uff0c\u7ecf\u9a8c\u56fe\u901a\u5e38\u8981\u5bbd\u6cdb\u5f97\u591a\u3002 \u5f53\u4eba\u4eec\u4f7f\u7528\u4f53\u9a8c\u5730\u56fe\u4f5c\u4e3a\u5de5\u5177\u65f6\uff0c\u5f80\u5f80\u4e0d\u77e5\u9053\u95ee\u9898\u51fa\u5728\u54ea\u91cc\u3002<\/p>\n

    \u4e86\u89e3\u66f4\u591a\u4fe1\u606f\uff1a\u4ec0\u4e48\u662f\u4f53\u9a8c\u5730\u56fe\uff1f<\/a><\/b><\/strong><\/p>\n

    \u7ed3\u8bba<\/h2>\n

    \u4f7f\u7528\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u9700\u8981\u614e\u91cd\u8003\u8651\uff0c\u56e0\u6b64\u5728\u5b9e\u65bd\u524d\uff0c\u4e86\u89e3\u4e24\u8005\u7684\u4e3b\u8981\u76f8\u4f3c\u70b9\u3001\u4e0d\u540c\u70b9\u548c\u4f18\u52bf\u975e\u5e38\u91cd\u8981\u3002 \u5982\u679c\u60a8\u559c\u6b22\u8fd9\u7bc7\u6587\u7ae0\uff0c\u8bf7\u52a1\u5fc5\u4e86\u89e3\u4f53\u9a8c\u5730\u56fe\u7684\u5e94\u7528\u4ee5\u53ca\u5982\u4f55\u624b\u52a8\u6784\u5efa\u4f53\u9a8c\u5730\u56fe\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"

    \u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe–\u4e24\u8005\u6781\u4e3a\u76f8\u4f3c\uff0c\u4f46\u4e5f\u6709\u4e00\u4e9b\u91cd\u8981\u533a\u522b\u3002 \u4e86\u89e3\u66f4\u591a\u6709\u5173 Fresco \u7684\u4fe1\u606f\u3002<\/p>\n","protected":false},"author":72,"featured_media":71151,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3238],"tags":[],"contributor":[3343],"class_list":["post-71150","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3238","contributor-3343"],"yoast_head":"\n\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe--\u5f02\u540c\u70b9<\/title>\n<meta name=\"description\" content=\"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe--\u4e24\u8005\u6781\u4e3a\u76f8\u4f3c\uff0c\u4f46\u4e5f\u6709\u4e00\u4e9b\u91cd\u8981\u533a\u522b\u3002 \u5728 IdeaScale \u767d\u677f\u4e0a\u4e86\u89e3\u66f4\u591a\u4fe1\u606f\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe--\u5f02\u540c\u70b9\" \/>\n<meta property=\"og:description\" content=\"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe--\u4e24\u8005\u6781\u4e3a\u76f8\u4f3c\uff0c\u4f46\u4e5f\u6709\u4e00\u4e9b\u91cd\u8981\u533a\u522b\u3002 \u5728 IdeaScale \u767d\u677f\u4e0a\u4e86\u89e3\u66f4\u591a\u4fe1\u606f\u3002\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/\" \/>\n<meta property=\"og:site_name\" content=\"IdeaScale\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ideascale\" \/>\n<meta property=\"article:published_time\" content=\"2022-03-23T22:24:45+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-30T10:01:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/03\/Experience-map-vs.-customer-journey-map.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1250\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Moinul Alam\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ideascale\" \/>\n<meta name=\"twitter:site\" content=\"@ideascale\" \/>\n<meta name=\"twitter:label1\" content=\"\u4f5c\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"Moinul Alam\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/\"},\"author\":{\"name\":\"Moinul Alam\",\"@id\":\"http:\/\/ideascale.com\/zh-hans\/#\/schema\/person\/548a157b52ddaa368a8914d8e36b8373\"},\"headline\":\"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe–\u5f02\u540c\u70b9\",\"datePublished\":\"2022-03-23T22:24:45+00:00\",\"dateModified\":\"2024-04-30T10:01:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/\"},\"wordCount\":2,\"commentCount\":0,\"publisher\":{\"@id\":\"http:\/\/ideascale.com\/zh-hans\/#organization\"},\"image\":{\"@id\":\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/03\/Experience-map-vs.-customer-journey-map.png\",\"articleSection\":[\"\u535a\u5ba2\"],\"inLanguage\":\"zh-Hans\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/\",\"url\":\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/\",\"name\":\"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe--\u5f02\u540c\u70b9\",\"isPartOf\":{\"@id\":\"http:\/\/ideascale.com\/zh-hans\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/03\/Experience-map-vs.-customer-journey-map.png\",\"datePublished\":\"2022-03-23T22:24:45+00:00\",\"dateModified\":\"2024-04-30T10:01:16+00:00\",\"description\":\"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe--\u4e24\u8005\u6781\u4e3a\u76f8\u4f3c\uff0c\u4f46\u4e5f\u6709\u4e00\u4e9b\u91cd\u8981\u533a\u522b\u3002 \u5728 IdeaScale \u767d\u677f\u4e0a\u4e86\u89e3\u66f4\u591a\u4fe1\u606f\u3002\",\"inLanguage\":\"zh-Hans\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-Hans\",\"@id\":\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/#primaryimage\",\"url\":\"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/03\/Experience-map-vs.-customer-journey-map.png\",\"contentUrl\":\"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/03\/Experience-map-vs.-customer-journey-map.png\",\"width\":2000,\"height\":1250},{\"@type\":\"WebSite\",\"@id\":\"http:\/\/ideascale.com\/zh-hans\/#website\",\"url\":\"http:\/\/ideascale.com\/zh-hans\/\",\"name\":\"IdeaScale\",\"description\":\"Enterprise Innovation Management Software\",\"publisher\":{\"@id\":\"http:\/\/ideascale.com\/zh-hans\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"http:\/\/ideascale.com\/zh-hans\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"zh-Hans\"},{\"@type\":\"Organization\",\"@id\":\"http:\/\/ideascale.com\/zh-hans\/#organization\",\"name\":\"IdeaScale\",\"url\":\"http:\/\/ideascale.com\/zh-hans\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-Hans\",\"@id\":\"http:\/\/ideascale.com\/zh-hans\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ideascale.com\/wp-content\/uploads\/2024\/10\/IdeaScale-Logo.png\",\"contentUrl\":\"https:\/\/ideascale.com\/wp-content\/uploads\/2024\/10\/IdeaScale-Logo.png\",\"width\":696,\"height\":696,\"caption\":\"IdeaScale\"},\"image\":{\"@id\":\"http:\/\/ideascale.com\/zh-hans\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ideascale\",\"https:\/\/x.com\/ideascale\",\"https:\/\/www.instagram.com\/ideascale\/\",\"https:\/\/www.linkedin.com\/company\/ideascale\/\",\"https:\/\/www.youtube.com\/@Ideascalesolution\"]},{\"@type\":\"Person\",\"@id\":\"http:\/\/ideascale.com\/zh-hans\/#\/schema\/person\/548a157b52ddaa368a8914d8e36b8373\",\"name\":\"Moinul Alam\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-Hans\",\"@id\":\"http:\/\/ideascale.com\/zh-hans\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3a5c514469e230f2016d34b2109c94bd?s=96&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3a5c514469e230f2016d34b2109c94bd?s=96&r=g\",\"caption\":\"Moinul Alam\"},\"url\":\"https:\/\/ideascale.com\/zh-hans\/author\/moinul\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe--\u5f02\u540c\u70b9","description":"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe--\u4e24\u8005\u6781\u4e3a\u76f8\u4f3c\uff0c\u4f46\u4e5f\u6709\u4e00\u4e9b\u91cd\u8981\u533a\u522b\u3002 \u5728 IdeaScale \u767d\u677f\u4e0a\u4e86\u89e3\u66f4\u591a\u4fe1\u606f\u3002","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/","og_locale":"zh_CN","og_type":"article","og_title":"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe--\u5f02\u540c\u70b9","og_description":"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe--\u4e24\u8005\u6781\u4e3a\u76f8\u4f3c\uff0c\u4f46\u4e5f\u6709\u4e00\u4e9b\u91cd\u8981\u533a\u522b\u3002 \u5728 IdeaScale \u767d\u677f\u4e0a\u4e86\u89e3\u66f4\u591a\u4fe1\u606f\u3002","og_url":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/","og_site_name":"IdeaScale","article_publisher":"https:\/\/www.facebook.com\/ideascale","article_published_time":"2022-03-23T22:24:45+00:00","article_modified_time":"2024-04-30T10:01:16+00:00","og_image":[{"width":2000,"height":1250,"url":"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/03\/Experience-map-vs.-customer-journey-map.png","type":"image\/png"}],"author":"Moinul Alam","twitter_card":"summary_large_image","twitter_creator":"@ideascale","twitter_site":"@ideascale","twitter_misc":{"\u4f5c\u8005":"Moinul Alam"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/#article","isPartOf":{"@id":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/"},"author":{"name":"Moinul Alam","@id":"http:\/\/ideascale.com\/zh-hans\/#\/schema\/person\/548a157b52ddaa368a8914d8e36b8373"},"headline":"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe–\u5f02\u540c\u70b9","datePublished":"2022-03-23T22:24:45+00:00","dateModified":"2024-04-30T10:01:16+00:00","mainEntityOfPage":{"@id":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/"},"wordCount":2,"commentCount":0,"publisher":{"@id":"http:\/\/ideascale.com\/zh-hans\/#organization"},"image":{"@id":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/#primaryimage"},"thumbnailUrl":"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/03\/Experience-map-vs.-customer-journey-map.png","articleSection":["\u535a\u5ba2"],"inLanguage":"zh-Hans","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/","url":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/","name":"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe--\u5f02\u540c\u70b9","isPartOf":{"@id":"http:\/\/ideascale.com\/zh-hans\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/#primaryimage"},"image":{"@id":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/#primaryimage"},"thumbnailUrl":"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/03\/Experience-map-vs.-customer-journey-map.png","datePublished":"2022-03-23T22:24:45+00:00","dateModified":"2024-04-30T10:01:16+00:00","description":"\u4f53\u9a8c\u5730\u56fe\u4e0e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe--\u4e24\u8005\u6781\u4e3a\u76f8\u4f3c\uff0c\u4f46\u4e5f\u6709\u4e00\u4e9b\u91cd\u8981\u533a\u522b\u3002 \u5728 IdeaScale \u767d\u677f\u4e0a\u4e86\u89e3\u66f4\u591a\u4fe1\u606f\u3002","inLanguage":"zh-Hans","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/"]}]},{"@type":"ImageObject","inLanguage":"zh-Hans","@id":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bd%93%e9%aa%8c%e5%9b%be-%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9b%be\/#primaryimage","url":"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/03\/Experience-map-vs.-customer-journey-map.png","contentUrl":"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/03\/Experience-map-vs.-customer-journey-map.png","width":2000,"height":1250},{"@type":"WebSite","@id":"http:\/\/ideascale.com\/zh-hans\/#website","url":"http:\/\/ideascale.com\/zh-hans\/","name":"IdeaScale","description":"Enterprise Innovation Management Software","publisher":{"@id":"http:\/\/ideascale.com\/zh-hans\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"http:\/\/ideascale.com\/zh-hans\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"zh-Hans"},{"@type":"Organization","@id":"http:\/\/ideascale.com\/zh-hans\/#organization","name":"IdeaScale","url":"http:\/\/ideascale.com\/zh-hans\/","logo":{"@type":"ImageObject","inLanguage":"zh-Hans","@id":"http:\/\/ideascale.com\/zh-hans\/#\/schema\/logo\/image\/","url":"https:\/\/ideascale.com\/wp-content\/uploads\/2024\/10\/IdeaScale-Logo.png","contentUrl":"https:\/\/ideascale.com\/wp-content\/uploads\/2024\/10\/IdeaScale-Logo.png","width":696,"height":696,"caption":"IdeaScale"},"image":{"@id":"http:\/\/ideascale.com\/zh-hans\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ideascale","https:\/\/x.com\/ideascale","https:\/\/www.instagram.com\/ideascale\/","https:\/\/www.linkedin.com\/company\/ideascale\/","https:\/\/www.youtube.com\/@Ideascalesolution"]},{"@type":"Person","@id":"http:\/\/ideascale.com\/zh-hans\/#\/schema\/person\/548a157b52ddaa368a8914d8e36b8373","name":"Moinul Alam","image":{"@type":"ImageObject","inLanguage":"zh-Hans","@id":"http:\/\/ideascale.com\/zh-hans\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/3a5c514469e230f2016d34b2109c94bd?s=96&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3a5c514469e230f2016d34b2109c94bd?s=96&r=g","caption":"Moinul Alam"},"url":"https:\/\/ideascale.com\/zh-hans\/author\/moinul\/"}]}},"_links":{"self":[{"href":"https:\/\/ideascale.com\/zh-hans\/wp-json\/wp\/v2\/posts\/71150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ideascale.com\/zh-hans\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ideascale.com\/zh-hans\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ideascale.com\/zh-hans\/wp-json\/wp\/v2\/users\/72"}],"replies":[{"embeddable":true,"href":"https:\/\/ideascale.com\/zh-hans\/wp-json\/wp\/v2\/comments?post=71150"}],"version-history":[{"count":0,"href":"https:\/\/ideascale.com\/zh-hans\/wp-json\/wp\/v2\/posts\/71150\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ideascale.com\/zh-hans\/wp-json\/wp\/v2\/media\/71151"}],"wp:attachment":[{"href":"https:\/\/ideascale.com\/zh-hans\/wp-json\/wp\/v2\/media?parent=71150"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ideascale.com\/zh-hans\/wp-json\/wp\/v2\/categories?post=71150"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ideascale.com\/zh-hans\/wp-json\/wp\/v2\/tags?post=71150"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/ideascale.com\/zh-hans\/wp-json\/wp\/v2\/contributor?post=71150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}