{"id":70940,"date":"2023-09-11T05:02:22","date_gmt":"2023-09-11T09:02:22","guid":{"rendered":"http:\/\/ideascale.com\/%e5%8d%9a%e5%ae%a2\/%e4%bb%80%e4%b9%88%e6%98%af%e5%91%98%e5%b7%a5%e5%8f%82%e4%b8%8e\/"},"modified":"2024-01-29T07:52:03","modified_gmt":"2024-01-29T11:52:03","slug":"%e4%bb%80%e4%b9%88%e6%98%af%e5%91%98%e5%b7%a5%e5%8f%82%e4%b8%8e","status":"publish","type":"post","link":"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bb%80%e4%b9%88%e6%98%af%e5%91%98%e5%b7%a5%e5%8f%82%e4%b8%8e\/","title":{"rendered":"\u4ec0\u4e48\u662f\u5458\u5de5\u53c2\u4e0e\uff1f \u5b9a\u4e49\u3001\u91cd\u8981\u6027\u3001\u6218\u7565\u3001\u6539\u8fdb\u548c\u6700\u4f73\u505a\u6cd5"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right-small:0px;--awb-padding-left-small:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:22px;\"><p><strong><b>\u76ee\u5f55<\/b><\/strong><\/p>\n<\/div><div class=\"awb-toc-el awb-toc-el--1\" data-awb-toc-id=\"1\" data-awb-toc-options=\"{&quot;allowed_heading_tags&quot;:{&quot;h2&quot;:0},&quot;ignore_headings&quot;:&quot;&quot;,&quot;ignore_headings_words&quot;:&quot;&quot;,&quot;enable_cache&quot;:&quot;yes&quot;,&quot;highlight_current_heading&quot;:&quot;no&quot;,&quot;hide_hidden_titles&quot;:&quot;yes&quot;,&quot;limit_container&quot;:&quot;all&quot;,&quot;select_custom_headings&quot;:&quot;&quot;,&quot;icon&quot;:&quot;fa-flag fas&quot;,&quot;counter_type&quot;:&quot;decimal&quot;}\" style=\"--awb-counter-type:counters(awb-toc, &quot;.&quot;, decimal) &quot;. &quot;;\"><div class=\"awb-toc-el__content\"><ul class=\"awb-toc-el__list awb-toc-el__list--0\"><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_What_is_Employee_Engagement\">\u4ec0\u4e48\u662f\u5458\u5de5\u53c2\u4e0e<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Why_is_Employee_Engagement_Important\">\u5458\u5de5\u53c2\u4e0e\u4e3a\u4f55\u91cd\u8981\uff1f<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Employee_Engagement_Strategies\">\u6700\u4f73\u5458\u5de5\u53c2\u4e0e\u7b56\u7565<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_How_to_Improve_Employee_Engagement\">\u5982\u4f55\u63d0\u9ad8\u5458\u5de5\u53c2\u4e0e\u5ea6\uff1f<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Employee_Engagement_Best_Practices\">\u5458\u5de5\u53c2\u4e0e\u6700\u4f73\u5b9e\u8df5<\/a><\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><h2 id=\"toc_What_is_Employee_Engagement\" class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">\u4ec0\u4e48\u662f\u5458\u5de5\u53c2\u4e0e<\/h2>\n<p><span style=\"font-weight: 400;\">\u5458\u5de5\u656c\u4e1a\u5ea6\u88ab\u5b9a\u4e49\u4e3a\u5458\u5de5\u4e0e\u5de5\u4f5c\u3001\u540c\u4e8b\u548c\u7ec4\u7ec7\u4e4b\u95f4\u7684\u60c5\u611f\u548c\u5fc3\u7406\u8054\u7cfb\u3002 \u5b83\u8d85\u8d8a\u4e86\u7b80\u5355\u7684\u5de5\u4f5c\u6ee1\u610f\u5ea6\uff0c\u5305\u542b\u4e86\u5458\u5de5\u5bf9\u5de5\u4f5c\u7684\u627f\u8bfa\u3001\u70ed\u60c5\u548c\u5949\u732e\u7a0b\u5ea6\u3002 \u53c2\u4e0e\u5176\u4e2d\u7684\u5458\u5de5\u901a\u5e38\u66f4\u6709\u52a8\u529b\u3001\u66f4\u6709\u751f\u4ea7\u529b\u3001\u5bf9\u5de5\u4f5c\u66f4\u6ee1\u610f\uff0c\u4ece\u800c\u63d0\u9ad8\u5de5\u4f5c\u7ee9\u6548\u548c\u7ec4\u7ec7\u6210\u529f\u7387\u3002<\/span><\/p>\n<p><b>\u5458\u5de5\u53c2\u4e0e\u7684\u5173\u952e\u8981\u7d20\u901a\u5e38\u5305\u62ec<\/b><\/p>\n<ul>\n<li><b>\u79ef\u6781\u7684\u4eba\u9645\u5173\u7cfb<\/b><span style=\"font-weight: 400;\"> \u6295\u5165\u5de5\u4f5c\u7684\u5458\u5de5\u5f80\u5f80\u4e0e\u540c\u4e8b\u3001\u7ecf\u7406\u548c\u6574\u4e2a\u7ec4\u7ec7\u4fdd\u6301\u826f\u597d\u7684\u5173\u7cfb\u3002 \u4ed6\u4eec\u89c9\u5f97\u81ea\u5df1\u4e0e\u540c\u4e8b\u4e4b\u95f4\u6709\u8054\u7cfb\uff0c\u5e76\u91cd\u89c6\u5de5\u4f5c\u7684\u793e\u4f1a\u6027\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u660e\u786e\u671f\u671b\uff1a  <\/b><span style=\"font-weight: 400;\">\u5f53\u5458\u5de5\u6e05\u695a\u5730\u4e86\u89e3\u81ea\u5df1\u7684\u89d2\u8272\u548c\u804c\u8d23\uff0c\u4ee5\u53ca\u4e3a\u4ed6\u4eec\u8bbe\u5b9a\u7684\u76ee\u6807\u548c\u671f\u671b\u65f6\uff0c\u4ed6\u4eec\u4f1a\u66f4\u52a0\u6295\u5165\u3002 \u4ed6\u4eec\u77e5\u9053\u4eba\u4eec\u5bf9\u4ed6\u4eec\u7684\u671f\u671b\u662f\u4ec0\u4e48\uff0c\u4ee5\u53ca\u4ed6\u4eec\u7684\u5de5\u4f5c\u5982\u4f55\u4e3a\u7ec4\u7ec7\u7684\u6210\u529f\u505a\u51fa\u8d21\u732e\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u8ba4\u53ef\u548c\u53cd\u9988\uff1a  <\/b><span style=\"font-weight: 400;\">\u5b9a\u671f\u53cd\u9988\u548c\u8868\u5f70\u51fa\u8272\u7684\u5de5\u4f5c\u5bf9\u5458\u5de5\u7684\u53c2\u4e0e\u5ea6\u975e\u5e38\u91cd\u8981\u3002 \u5f53\u5458\u5de5\u611f\u5230\u4ed6\u4eec\u7684\u52aa\u529b\u5f97\u5230\u4e86\u8ba4\u53ef\u548c\u8d5e\u8d4f\u65f6\uff0c\u4ed6\u4eec\u5c31\u66f4\u6709\u53ef\u80fd\u4fdd\u6301\u6295\u5165\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u53d1\u5c55\u673a\u9047\uff1a  <\/b><span style=\"font-weight: 400;\">\u53c2\u4e0e\u578b\u5458\u5de5\u901a\u5e38\u4f1a\u5bfb\u6c42\u4e2a\u4eba\u548c\u804c\u4e1a\u53d1\u5c55\u7684\u673a\u4f1a\u3002 \u4ed6\u4eec\u79ef\u6781\u4e3b\u52a8\u5730\u5728\u7ec4\u7ec7\u5185\u5b66\u4e60\u548c\u6210\u957f\uff0c\u5e76\u770b\u5230\u4e86\u81ea\u5df1\u7684\u672a\u6765\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u81ea\u4e3b\u4e0e\u6388\u6743\uff1a<\/b><span style=\"font-weight: 400;\"> \u7ed9\u4e88\u5458\u5de5\u4e00\u5b9a\u7a0b\u5ea6\u7684\u81ea\u4e3b\u6743\u548c\u4e0e\u5de5\u4f5c\u76f8\u5173\u7684\u51b3\u7b56\u6743\uff0c\u53ef\u4ee5\u63d0\u9ad8\u5458\u5de5\u7684\u53c2\u4e0e\u5ea6\u3002 \u5982\u679c\u5458\u5de5\u6709\u4e3b\u4eba\u7fc1\u611f\u548c\u63a7\u5236\u611f\uff0c\u4ed6\u4eec\u5c31\u66f4\u6709\u53ef\u80fd\u53c2\u4e0e\u5176\u4e2d\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u4e0e\u4ef7\u503c\u89c2\u4fdd\u6301\u4e00\u81f4\uff1a  <\/b><span style=\"font-weight: 400;\">\u5f53\u7ec4\u7ec7\u7684\u4ef7\u503c\u89c2\u4e0e\u5458\u5de5\u7684\u4ef7\u503c\u89c2\u4e00\u81f4\u65f6\uff0c\u5458\u5de5\u7684\u53c2\u4e0e\u5ea6\u5c31\u4f1a\u63d0\u9ad8\u3002 \u5982\u679c\u5458\u5de5\u8ba4\u4e3a\u7ec4\u7ec7\u7684\u4f7f\u547d\u548c\u6587\u5316\u4f53\u73b0\u4e86\u4ed6\u4eec\u7684\u4e2a\u4eba\u4ef7\u503c\u89c2\uff0c\u90a3\u4e48\u4ed6\u4eec\u5c31\u66f4\u6709\u53ef\u80fd\u53c2\u4e0e\u5176\u4e2d\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u5e73\u8861\u5de5\u4f5c\u4e0e\u751f\u6d3b\uff1a  <\/b><span style=\"font-weight: 400;\">\u5458\u5de5\u656c\u4e1a\u5ea6\u8fd8\u53d7\u5230\u5de5\u4f5c\u4ee5\u5916\u56e0\u7d20\u7684\u5f71\u54cd\u3002 \u652f\u6301\u5de5\u4f5c\u4e0e\u751f\u6d3b\u5e73\u8861\u3001\u63d0\u4f9b\u7075\u6d3b\u65f6\u95f4\u5b89\u6392\u6216\u8fdc\u7a0b\u5de5\u4f5c\u9009\u62e9\u7684\u96c7\u4e3b\u53ef\u4ee5\u63d0\u9ad8\u656c\u4e1a\u5ea6\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u516c\u5e73\u7684\u85aa\u916c\u548c\u798f\u5229\uff1a <\/b><span style=\"font-weight: 400;\">\u516c\u5e73\u548c\u6709\u7ade\u4e89\u529b\u7684\u85aa\u916c\u4ee5\u53ca\u798f\u5229\u548c\u6d25\u8d34\u867d\u7136\u4e0d\u662f\u5458\u5de5\u656c\u4e1a\u5ea6\u7684\u552f\u4e00\u9a71\u52a8\u529b\uff0c\u4f46\u4e5f\u80fd\u5728\u4fdd\u6301\u5458\u5de5\u656c\u4e1a\u5ea6\u65b9\u9762\u53d1\u6325\u4f5c\u7528\u3002<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u8861\u91cf\u5458\u5de5\u656c\u4e1a\u5ea6\u901a\u5e38\u6d89\u53ca\u8c03\u67e5\u3001\u53cd\u9988\u4f1a\u8bae\u548c\u5176\u4ed6\u5de5\u5177\uff0c\u4ee5\u8bc4\u4f30\u7ec4\u7ec7\u5185\u7684\u6574\u4f53\u656c\u4e1a\u5ea6\u3002 \u4f18\u5148\u8003\u8651\u5458\u5de5\u53c2\u4e0e\u7684\u516c\u53f8\u5f80\u5f80\u79bb\u804c\u7387\u8f83\u4f4e\uff0c\u751f\u4ea7\u7387\u8f83\u9ad8\uff0c\u7ec4\u7ec7\u6587\u5316\u4e5f\u66f4\u4e3a\u79ef\u6781\u3002<\/span><\/p>\n<h2 id=\"toc_Why_is_Employee_Engagement_Important\" class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">\u5458\u5de5\u53c2\u4e0e\u4e3a\u4f55\u91cd\u8981\uff1f<\/h2>\n<p><img decoding=\"async\" class=\"lazyload aligncenter wp-image-58685 size-fusion-600\" src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-1-600x739.jpg\" data-orig-src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-1-600x739.jpg\" alt=\"\u5458\u5de5\u53c2\u4e0e\u4e3a\u4f55\u91cd\u8981\uff1f\" width=\"600\" height=\"739\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27600%27%20height%3D%27739%27%20viewBox%3D%270%200%20600%20739%27%3E%3Crect%20width%3D%27600%27%20height%3D%27739%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-1-200x246.jpg 200w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-1-243x300.jpg 243w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-1-400x493.jpg 400w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-1-600x739.jpg 600w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-1.jpg 715w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u5458\u5de5\u656c\u4e1a\u5ea6\u4e4b\u6240\u4ee5\u91cd\u8981\uff0c\u6709\u51e0\u4e2a\u539f\u56e0\uff0c\u5b83\u5bf9\u5458\u5de5\u4e2a\u4eba\u548c\u6574\u4e2a\u7ec4\u7ec7\u90fd\u6709\u91cd\u5927\u5f71\u54cd\u3002 \u4ee5\u4e0b\u662f\u5458\u5de5\u656c\u4e1a\u5ea6\u4e4b\u6240\u4ee5\u91cd\u8981\u7684\u4e00\u4e9b\u5173\u952e\u539f\u56e0\uff1a<\/span><\/p>\n<p><b>1.\u63d0\u9ad8\u751f\u4ea7\u529b\uff1a  <\/b><span style=\"font-weight: 400;\">\u53c2\u4e0e\u5176\u4e2d\u7684\u5458\u5de5\u5f80\u5f80\u4f1a\u8868\u73b0\u51fa\u66f4\u9ad8\u7684\u79ef\u6781\u6027\u548c\u66f4\u5f3a\u7684\u5de5\u4f5c\u8d23\u4efb\u5fc3\u3002 \u4ed6\u4eec\u5f80\u5f80\u4f1a\u4ed8\u51fa\u66f4\u591a\u7684\u52aa\u529b\u548c\u7cbe\u529b\uff0c\u4ece\u800c\u63d0\u9ad8\u5de5\u4f5c\u6548\u7387\u3002 \u5f53\u5458\u5de5\u53c2\u4e0e\u5176\u4e2d\u65f6\uff0c\u4ed6\u4eec\u5f80\u5f80\u613f\u610f\u4ed8\u51fa\u66f4\u591a\u52aa\u529b\u6765\u5b9e\u73b0\u7ec4\u7ec7\u76ee\u6807\u3002<\/span><\/p>\n<p><b>2.\u63d0\u9ad8\u5de5\u4f5c\u7ee9\u6548\uff1a  <\/b><span style=\"font-weight: 400;\">\u53c2\u4e0e\u5176\u4e2d\u7684\u5458\u5de5\u66f4\u6709\u53ef\u80fd\u5728\u81ea\u5df1\u7684\u5c97\u4f4d\u4e0a\u53d6\u5f97\u4f18\u5f02\u6210\u7ee9\u3002 \u4ed6\u4eec\u4e13\u6ce8\u4e8e\u5b9e\u73b0\u81ea\u5df1\u7684\u76ee\u6807\uff0c\u66f4\u6709\u53ef\u80fd\u8fbe\u5230\u6216\u8d85\u8fc7\u7ee9\u6548\u9884\u671f\u3002 \u8fd9\u53ef\u80fd\u4f1a\u5bf9\u7ec4\u7ec7\u7684\u6574\u4f53\u6210\u529f\u4ea7\u751f\u6709\u5229\u5f71\u54cd\u3002<\/span><\/p>\n<p><b>3.\u7559\u6821\u7387\u66f4\u9ad8\uff1a  <\/b><span style=\"font-weight: 400;\">\u5458\u5de5\u656c\u4e1a\u5ea6\u9ad8\u7684\u7ec4\u7ec7\u5f80\u5f80\u79bb\u804c\u7387\u8f83\u4f4e\u3002 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400;\">\u53c2\u4e0e\u5176\u4e2d\u7684\u5458\u5de5\u66f4\u6709\u53ef\u80fd\u53d1\u6325\u521b\u9020\u6027\u601d\u7ef4\uff0c\u4e3a\u7ec4\u7ec7\u8d21\u732e\u65b0\u601d\u8def\u3002 \u4ed6\u4eec\u5bf9\u516c\u53f8\u7684\u6210\u529f\u611f\u5230\u6295\u5165\uff0c\u66f4\u613f\u610f\u5206\u4eab\u5e94\u5bf9\u6311\u6218\u7684\u521b\u65b0\u89e3\u51b3\u65b9\u6848\u3002<\/span><\/p>\n<p><b>6.\u66f4\u597d\u7684\u5ba2\u6237\u670d\u52a1\uff1a  <\/b><span style=\"font-weight: 400;\">\u6709\u53c2\u4e0e\u611f\u7684\u5458\u5de5\u5f80\u5f80\u80fd\u63d0\u4f9b\u66f4\u597d\u7684\u5ba2\u6237\u670d\u52a1\u3002 \u4ed6\u4eec\u7684\u70ed\u60c5\u548c\u627f\u8bfa\u4f53\u73b0\u5728\u4e0e\u5ba2\u6237\u7684\u4e92\u52a8\u4e2d\uff0c\u4ece\u800c\u63d0\u9ad8\u4e86\u5ba2\u6237\u7684\u6ee1\u610f\u5ea6\u548c\u5fe0\u8bda\u5ea6\u3002<\/span><\/p>\n<p><b>7.\u52a0\u5f3a\u7ec4\u7ec7\u6587\u5316\uff1a  <\/b><span style=\"font-weight: 400;\">\u5458\u5de5\u53c2\u4e0e\u6709\u52a9\u4e8e\u5f62\u6210\u79ef\u6781\u7684\u7ec4\u7ec7\u6587\u5316\u3002 \u53c2\u4e0e\u5176\u4e2d\u7684\u5458\u5de5\u901a\u8fc7\u4f53\u73b0\u7ec4\u7ec7\u6240\u5021\u5bfc\u7684\u4ef7\u503c\u89c2\u548c\u884c\u4e3a\u6765\u5e2e\u52a9\u5851\u9020\u4f01\u4e1a\u6587\u5316\u3002<\/span><\/p>\n<p><b>8.\u51cf\u5c11\u7f3a\u52e4\uff1a  <\/b><span style=\"font-weight: 400;\">\u6709\u53c2\u4e0e\u611f\u7684\u5458\u5de5\u4e00\u822c\u4e0d\u5bb9\u6613\u51fa\u73b0\u8ba1\u5212\u5916\u7f3a\u52e4\u3002 \u4ed6\u4eec\u66f4\u6709\u53ef\u80fd\u59cb\u7ec8\u5982\u4e00\u5730\u51fa\u73b0\u5728\u73b0\u573a\uff0c\u8fd9\u6709\u52a9\u4e8e\u4fdd\u6301\u4e1a\u52a1\u7684\u8fde\u7eed\u6027\u3002<\/span><\/p>\n<p><b>9.\u63d0\u9ad8\u76c8\u5229\u80fd\u529b\uff1a <\/b><span style=\"font-weight: 400;\">\u603b\u4f53\u800c\u8a00\uff0c\u5458\u5de5\u656c\u4e1a\u5ea6\u5e26\u6765\u7684\u597d\u5904\uff0c\u5305\u62ec\u66f4\u9ad8\u7684\u751f\u4ea7\u7387\u3001\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u5458\u5de5\u4fdd\u7559\u7387\uff0c\u90fd\u6709\u52a9\u4e8e\u63d0\u9ad8\u4f01\u4e1a\u7684\u76c8\u5229\u80fd\u529b\u3002<\/span><\/p>\n<p><b>10.\u5438\u5f15\u4eba\u624d\uff1a  <\/b><span style=\"font-weight: 400;\">\u4ee5\u79ef\u6781\u7684\u5de5\u4f5c\u6587\u5316\u548c\u9ad8\u5458\u5de5\u53c2\u4e0e\u5ea6\u8457\u79f0\u7684\u516c\u53f8\u5f80\u5f80\u5bf9\u9876\u5c16\u4eba\u624d\u66f4\u5177\u5438\u5f15\u529b\u3002 \u8fd9\u6837\u53ef\u4ee5\u66f4\u5bb9\u6613\u62db\u8058\u548c\u7559\u4f4f\u8868\u73b0\u51fa\u8272\u7684\u5458\u5de5\u3002<\/span><\/p>\n<p><b>11.\u9002\u5e94\u6027\u548c\u590d\u539f\u529b\uff1a  <\/b><span style=\"font-weight: 400;\">\u53c2\u4e0e\u5176\u4e2d\u7684\u5458\u5de5\u5bf9\u53d8\u5316\u7684\u9002\u5e94\u80fd\u529b\u66f4\u5f3a\uff0c\u9762\u5bf9\u6311\u6218\u65f6\u66f4\u6709\u97e7\u6027\u3002 \u4ed6\u4eec\u66f4\u5bb9\u6613\u63a5\u53d7\u53d8\u9769\u4e3e\u63aa\uff0c\u5e76\u9f50\u5fc3\u534f\u529b\u514b\u670d\u969c\u788d\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5458\u5de5\u656c\u4e1a\u5ea6\u4e4b\u6240\u4ee5\u91cd\u8981\uff0c\u662f\u56e0\u4e3a\u5b83\u4e0d\u4ec5\u80fd\u901a\u8fc7\u63d0\u9ad8\u5458\u5de5\u7684\u5de5\u4f5c\u6ee1\u610f\u5ea6\u548c\u5e78\u798f\u611f\u6765\u9020\u798f\u5458\u5de5\u4e2a\u4eba\uff0c\u8fd8\u80fd\u63d0\u5347\u7ec4\u7ec7\u7ee9\u6548\u3001\u6587\u5316\u548c\u6574\u4f53\u6210\u529f\u3002 \u91cd\u89c6\u5458\u5de5\u53c2\u4e0e\u7684\u7ec4\u7ec7\u66f4\u6709\u53ef\u80fd\u5728\u7ade\u4e89\u6fc0\u70c8\u7684\u5546\u4e1a\u73af\u5883\u4e2d\u8301\u58ee\u6210\u957f\u3002<\/span><\/p>\n<p><span data-sheets-value=\"{'1':2,'2':'Learn more: What is Employee Feedback?'}\" data-sheets-userformat=\"{'2':1071745,'3':{'1':0},'10':2,'12':0,'14':{'1':3,'3':1},'15':'Arial','17':1,'23':1}\" data-sheets-textstyleruns=\"{'1':0}\uee10{'1':12,'2':{'2':{'1':2,'2':1136076},'9':1}}\" data-sheets-hyperlinkruns=\"{'1':12,'2':'http:\/\/ideascale.com\/blog\/what-is-employee-feedback\/'}\uee10{'1':38}\"><b>\u4e86\u89e3\u66f4\u591a\uff1a<a class=\"in-cell-link\" href=\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bb%80%e4%b9%88%e6%98%af%e5%91%98%e5%b7%a5%e5%8f%8d%e9%a6%88\/\" rel=\"noopener\">\u4ec0\u4e48\u662f\u5458\u5de5\u53cd\u9988\uff1f<\/a><\/b><\/span><\/p>\n<h2 id=\"toc_Employee_Engagement_Strategies\" class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">\u6700\u4f73\u5458\u5de5\u53c2\u4e0e\u7b56\u7565<\/h2>\n<p><span style=\"font-weight: 400;\">\u6709\u6548\u7684\u5458\u5de5\u53c2\u4e0e\u6218\u7565\u5bf9\u4e8e\u8425\u9020\u79ef\u6781\u7684\u5de5\u4f5c\u73af\u5883\u3001\u63d0\u9ad8\u751f\u4ea7\u529b\u548c\u7559\u4f4f\u4f18\u79c0\u5458\u5de5\u81f3\u5173\u91cd\u8981\u3002 \u4ee5\u4e0b\u662f\u4e00\u4e9b\u4f01\u4e1a\u53ef\u4ee5\u5b9e\u65bd\u7684\u63d0\u9ad8\u5458\u5de5\u656c\u4e1a\u5ea6\u7684\u5173\u952e\u7b56\u7565\uff1a<\/span><\/p>\n<ul>\n<li><b>\u9886\u5bfc\u548c\u7ba1\u7406\u57f9\u8bad\uff1a  <\/b><span style=\"font-weight: 400;\">\u786e\u4fdd\u5bf9\u9886\u5bfc\u548c\u7ba1\u7406\u4eba\u5458\u8fdb\u884c\u6709\u6548\u9886\u5bfc\u548c\u6c9f\u901a\u6280\u80fd\u7684\u57f9\u8bad\u3002 \u53c2\u4e0e\u5176\u4e2d\u7684\u5458\u5de5\u901a\u5e38\u4f1a\u5f97\u5230\u9886\u5bfc\u7684\u652f\u6301\u548c\u4f53\u8c05\uff0c\u4ed6\u4eec\u4f1a\u63d0\u4f9b\u660e\u786e\u7684\u65b9\u5411\u548c\u5b9a\u671f\u53cd\u9988\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u4fc3\u8fdb\u5f00\u653e\u5f0f\u4ea4\u6d41\uff1a  <\/b><span style=\"font-weight: 400;\">\u4fc3\u8fdb\u5728\u7ec4\u7ec7\u5185\u90e8\u5efa\u7acb\u516c\u5f00\u900f\u660e\u7684\u6c9f\u901a\u6e20\u9053\u3002 \u5458\u5de5\u5e94\u8be5\u80fd\u591f\u81ea\u5982\u5730\u8868\u8fbe\u81ea\u5df1\u7684\u60f3\u6cd5\u3001\u62c5\u5fe7\u548c\u53cd\u9988\u610f\u89c1\u3002 \u5b9a\u671f\u7684\u5e02\u6c11\u5927\u4f1a\u3001\u610f\u89c1\u7bb1\u548c\u533f\u540d\u8c03\u67e5\u90fd\u6709\u52a9\u4e8e\u4fc3\u8fdb\u8fd9\u65b9\u9762\u7684\u5de5\u4f5c\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u8bbe\u5b9a\u660e\u786e\u7684\u671f\u671b\uff1a<\/b><span style=\"font-weight: 400;\"> \u51c6\u786e\u6982\u8ff0\u5de5\u4f5c\u89d2\u8272\u3001\u804c\u8d23\u548c\u7ee9\u6548\u9884\u671f\u3002 \u5f53\u5458\u5de5\u4e86\u89e3\u5bf9\u4ed6\u4eec\u7684\u671f\u671b\u65f6\uff0c\u4ed6\u4eec\u5c31\u66f4\u6709\u53ef\u80fd\u4fdd\u6301\u53c2\u4e0e\u5e76\u4e0e\u7ec4\u7ec7\u76ee\u6807\u4fdd\u6301\u4e00\u81f4\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u8868\u5f70\u548c\u5956\u52b1\uff1a <\/b><span style=\"font-weight: 400;\">\u5f15\u5165\u8868\u5f70\u548c\u5956\u52b1\u8ba1\u5212\uff0c\u5bf9\u5458\u5de5\u7684\u8d21\u732e\u8868\u793a\u8ba4\u53ef\u548c\u611f\u8c22\u3002\u8fd9\u53ef\u4ee5\u5305\u62ec\u91d1\u94b1\u5956\u52b1\u3001\u53e3\u5934\u8868\u626c\u3001\u8bc1\u4e66\uff0c\u751a\u81f3\u662f\u7b80\u5355\u7684\u611f\u8c22\u4fe1\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u4e13\u4e1a\u53d1\u5c55\uff1a<\/b><span style=\"font-weight: 400;\"> \u63d0\u4f9b\u6280\u80fd\u53d1\u5c55\u548c\u804c\u4e1a\u664b\u5347\u7684\u673a\u4f1a\u3002 \u6709\u53c2\u4e0e\u611f\u7684\u5458\u5de5\u5f80\u5f80\u662f\u90a3\u4e9b\u5728\u7ec4\u7ec7\u4e2d\u770b\u5230\u672a\u6765\u5e76\u6709\u53d1\u5c55\u673a\u4f1a\u7684\u4eba\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u5e73\u8861\u5de5\u4f5c\u4e0e\u751f\u6d3b\uff1a  <\/b><span style=\"font-weight: 400;\">\u901a\u8fc7\u63d0\u4f9b\u7075\u6d3b\u7684\u5de5\u4f5c\u65f6\u95f4\u5b89\u6392\u3001\u8fdc\u7a0b\u5de5\u4f5c\u9009\u62e9\u548c\u5e26\u85aa\u4f11\u5047\uff0c\u4fc3\u8fdb\u5de5\u4f5c\u4e0e\u751f\u6d3b\u7684\u5e73\u8861\u3002 \u652f\u6301\u5458\u5de5\u7684\u4e2a\u4eba\u751f\u6d3b\u53ef\u4ee5\u63d0\u9ad8\u5de5\u4f5c\u6ee1\u610f\u5ea6\uff0c\u51cf\u5c11\u804c\u4e1a\u5026\u6020\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u5065\u5eb7\u8ba1\u5212\uff1a<\/b><span style=\"font-weight: 400;\"> \u5b9e\u65bd\u652f\u6301\u8eab\u5fc3\u5065\u5eb7\u7684\u4fdd\u5065\u8ba1\u5212\u3002 \u8fd9\u53ef\u80fd\u5305\u62ec\u5065\u8eab\u623f\u4f1a\u5458\u8d44\u683c\u3001\u538b\u529b\u7ba1\u7406\u8bb2\u4e60\u73ed\u548c\u83b7\u5f97\u54a8\u8be2\u670d\u52a1\u7684\u673a\u4f1a\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u5b9a\u671f\u53cd\u9988\uff1a<\/b><span style=\"font-weight: 400;\"> \u5b9a\u671f\u5411\u5458\u5de5\u63d0\u4f9b\u5efa\u8bbe\u6027\u7684\u53cd\u9988\u610f\u89c1\u3002 \u7ee9\u6548\u8bc4\u4f30\u3001\u4e00\u5bf9\u4e00\u4f1a\u8bae\u548c 360 \u5ea6\u53cd\u9988\u53ef\u4ee5\u5e2e\u52a9\u5458\u5de5\u4e86\u89e3\u81ea\u5df1\u7684\u4f18\u52bf\u548c\u9700\u8981\u6539\u8fdb\u7684\u5730\u65b9\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u5458\u5de5\u53c2\u4e0e\uff1a<\/b><span style=\"font-weight: 400;\"> \u8ba9\u5458\u5de5\u53c2\u4e0e\u51b3\u7b56\u8fc7\u7a0b\uff0c\u5171\u540c\u89e3\u51b3\u95ee\u9898\u3002 \u5f53\u5458\u5de5\u611f\u5230\u4ed6\u4eec\u7684\u610f\u89c1\u53d7\u5230\u91cd\u89c6\uff0c\u5e76\u5bf9\u91cd\u8981\u4e8b\u9879\u6709\u53d1\u8a00\u6743\u65f6\uff0c\u4ed6\u4eec\u5c31\u4f1a\u66f4\u52a0\u6295\u5165\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u56e2\u961f\u5efa\u8bbe\uff1a<\/b><span style=\"font-weight: 400;\"> \u9f13\u52b1\u56e2\u961f\u5efa\u8bbe\u6d3b\u52a8\uff0c\u4fc3\u8fdb\u540c\u4e8b\u4e4b\u95f4\u7684\u79ef\u6781\u5173\u7cfb\u3002 \u5f3a\u6709\u529b\u7684\u5de5\u4f5c\u573a\u6240\u5173\u7cfb\u53ef\u4ee5\u63d0\u9ad8\u53c2\u4e0e\u5ea6\u548c\u534f\u4f5c\u6027\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u591a\u6837\u6027\u4e0e\u5305\u5bb9\u6027\uff1a  <\/b><span style=\"font-weight: 400;\">\u5021\u5bfc\u5de5\u4f5c\u573a\u6240\u7684\u591a\u6837\u6027\u548c\u5305\u5bb9\u6027\u3002 \u5f53\u5458\u5de5\u611f\u5230\u81ea\u5df1\u7684\u72ec\u7279\u89c2\u70b9\u548c\u80cc\u666f\u53d7\u5230\u5c0a\u91cd\u548c\u91cd\u89c6\u65f6\uff0c\u4ed6\u4eec\u5c31\u66f4\u6709\u53ef\u80fd\u53c2\u4e0e\u5176\u4e2d\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u793e\u4f1a\u8d23\u4efb\uff1a  <\/b><span style=\"font-weight: 400;\">\u8ba9\u5458\u5de5\u53c2\u4e0e\u4f01\u4e1a\u793e\u4f1a\u8d23\u4efb (CSR) \u6d3b\u52a8\u3002 \u53c2\u52a0\u5fd7\u613f\u8005\u6d3b\u52a8\u548c\u56de\u9988\u793e\u533a\u53ef\u4ee5\u8ba9\u4eba\u4ea7\u751f\u76ee\u6807\u611f\u548c\u53c2\u4e0e\u611f\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u53cd\u9988\u5b9e\u65bd\u7684\u6e05\u6670\u8def\u5f84\uff1a  <\/b><span style=\"font-weight: 400;\">\u901a\u8fc7\u8c03\u67e5\u6216\u5176\u4ed6\u65b9\u5f0f\u6536\u96c6<a href=\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bb%80%e4%b9%88%e6%98%af%e5%91%98%e5%b7%a5%e5%8f%8d%e9%a6%88\/\">\u5458\u5de5\u53cd\u9988<\/a>\u540e\uff0c\u6839\u636e\u6536\u5230\u7684\u53cd\u9988\u91c7\u53d6\u884c\u52a8\u3002 \u5458\u5de5\u9700\u8981\u770b\u5230\uff0c\u4ed6\u4eec\u7684\u610f\u89c1\u80fd\u4e3a\u7ec4\u7ec7\u5e26\u6765\u6709\u610f\u4e49\u7684\u53d8\u9769\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u6301\u7eed\u6539\u8fdb\uff1a  <\/b><span style=\"font-weight: 400;\">\u6839\u636e\u53cd\u9988\u548c\u4e0d\u65ad\u53d8\u5316\u7684\u7ec4\u7ec7\u9700\u6c42\uff0c\u6301\u7eed\u8bc4\u4f30\u548c\u5b8c\u5584\u53c2\u4e0e\u6218\u7565\u3002 \u4eca\u5929\u884c\u5f97\u901a\u7684\u65b9\u6cd5\u660e\u5929\u53ef\u80fd\u5c31\u884c\u4e0d\u901a\u4e86\uff0c\u56e0\u6b64\u9002\u5e94\u6027\u662f\u5173\u952e\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u57f9\u517b\u79ef\u6781\u5411\u4e0a\u7684\u6587\u5316\uff1a<\/b><span style=\"font-weight: 400;\"> \u53d1\u5c55\u548c\u4fc3\u8fdb\u7b26\u5408\u7ec4\u7ec7\u4ef7\u503c\u89c2\u7684\u79ef\u6781\u5de5\u4f5c\u573a\u6240\u6587\u5316\u3002 \u9f13\u52b1\u4f53\u73b0\u7406\u60f3\u6587\u5316\u7684\u884c\u4e3a\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u4ee5\u8eab\u4f5c\u5219\uff0c\u53d1\u6325\u9886\u5bfc\u4f5c\u7528\uff1a  <\/b><span style=\"font-weight: 400;\">\u9886\u5bfc\u8005\u548c\u7ba1\u7406\u8005\u5e94\u8be5\u4ee5\u8eab\u4f5c\u5219\uff0c\u6811\u7acb\u4ed6\u4eec\u5e0c\u671b\u5728\u5458\u5de5\u8eab\u4e0a\u770b\u5230\u7684\u884c\u4e3a\u548c\u6001\u5ea6\u3002 \u5f53\u9886\u5bfc\u8005\u8868\u73b0\u51fa\u53c2\u4e0e\u548c\u627f\u8bfa\u65f6\uff0c\u5c31\u80fd\u6fc0\u52b1\u5176\u4ed6\u4eba\u4e5f\u8fd9\u6837\u505a\u3002<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u8bf7\u8bb0\u4f4f\uff0c\u5458\u5de5\u53c2\u4e0e\u662f\u4e00\u4e2a\u6301\u7eed\u7684\u8fc7\u7a0b\uff0c\u5e94\u6839\u636e\u4f01\u4e1a\u7684\u72ec\u7279\u9700\u6c42\u548c\u6587\u5316\u5236\u5b9a\u76f8\u5e94\u7684\u6218\u7565\u3002 \u5b9a\u671f\u6d4b\u91cf\u548c\u8bc4\u4f30\u53c2\u4e0e\u6c34\u5e73\uff0c\u4ee5\u8861\u91cf\u5de5\u4f5c\u6210\u6548\u5e76\u505a\u51fa\u5fc5\u8981\u8c03\u6574\u3002<\/span><\/p>\n<p><span data-sheets-value=\"{'1':2,'2':'Learn more: What is Customer Engagement?'}\" data-sheets-userformat=\"{'2':1071745,'3':{'1':0},'10':2,'12':0,'14':{'1':3,'3':1},'15':'Arial','17':1,'23':1}\" data-sheets-textstyleruns=\"{'1':0}\uee10{'1':12,'2':{'2':{'1':2,'2':1136076},'9':1}}\" data-sheets-hyperlinkruns=\"{'1':12,'2':'http:\/\/ideascale.com\/blog\/what-is-customer-engagement\/'}\uee10{'1':40}\"><b>\u4e86\u89e3\u66f4\u591a\u4fe1\u606f\uff1a<a class=\"in-cell-link\" href=\"https:\/\/ideascale.com\/blog\/what-is-customer-engagement\/\" rel=\"noopener\">\u4ec0\u4e48\u662f\u5ba2\u6237\u53c2\u4e0e\uff1f<\/a><\/b><\/span><\/p>\n<h2 id=\"toc_How_to_Improve_Employee_Engagement\" class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">\u5982\u4f55\u63d0\u9ad8\u5458\u5de5\u53c2\u4e0e\u5ea6\uff1f<\/h2>\n<p><img decoding=\"async\" class=\"lazyload aligncenter wp-image-58686 size-fusion-600\" src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-2-600x422.jpg\" data-orig-src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-2-600x422.jpg\" alt=\"\u5982\u4f55\u63d0\u9ad8\u5458\u5de5\u53c2\u4e0e\u5ea6\uff1f\" width=\"600\" height=\"422\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27600%27%20height%3D%27422%27%20viewBox%3D%270%200%20600%20422%27%3E%3Crect%20width%3D%27600%27%20height%3D%27422%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-2-200x141.jpg 200w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-2-300x211.jpg 300w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-2-400x281.jpg 400w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-2-600x422.jpg 600w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/Employee-Engagement-descriptive-2.jpg 715w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u8981\u63d0\u9ad8\u5458\u5de5\u656c\u4e1a\u5ea6\uff0c\u5c31\u5fc5\u987b\u91c7\u53d6\u5168\u9762\u3001\u6301\u7eed\u7684\u65b9\u6cd5\uff0c\u91cd\u70b9\u8425\u9020\u79ef\u6781\u7684\u5de5\u4f5c\u73af\u5883\uff0c\u89e3\u51b3\u5458\u5de5\u7684\u5177\u4f53\u9700\u6c42\u548c\u5173\u5207\u3002 \u4ee5\u4e0b\u662f\u51e0\u79cd\u7b56\u7565\u548c\u6700\u4f73\u5b9e\u8df5\uff0c\u53ef\u5e2e\u52a9\u60a8\u63d0\u9ad8\u5458\u5de5\u656c\u4e1a\u5ea6\uff1a<\/span><\/p>\n<p><b>1.\u9886\u5bfc\u529b\u548c\u7ba1\u7406\u53d1\u5c55<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u6295\u8d44\u4e8e\u9886\u5bfc\u529b\u548c\u7ba1\u7406\u57f9\u8bad\uff0c\u786e\u4fdd\u9886\u5bfc\u8005\u638c\u63e1\u6fc0\u52b1\u548c\u5438\u5f15\u56e2\u961f\u7684\u6280\u80fd\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u63d0\u5021\u652f\u6301\u3001\u540c\u60c5\u548c\u5e73\u6613\u8fd1\u4eba\u7684\u9886\u5bfc\u98ce\u683c\u3002<\/span><\/li>\n<\/ul>\n<p><b>2.\u516c\u5f00\u900f\u660e\u7684\u6c9f\u901a<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u5728\u6574\u4e2a\u7ec4\u7ec7\u5185\u5efa\u7acb\u7545\u901a\u7684\u6c9f\u901a\u6e20\u9053\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u5b9a\u671f\u5206\u4eab\u516c\u53f8\u76ee\u6807\u3001\u6700\u65b0\u60c5\u51b5\u548c\u8fdb\u5c55\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u9f13\u52b1\u5458\u5de5\u53d1\u8868\u81ea\u5df1\u7684\u610f\u89c1\u3001\u62c5\u5fe7\u548c\u60f3\u6cd5\uff0c\u800c\u4e0d\u5fc5\u62c5\u5fc3\u906d\u5230\u62a5\u590d\u3002<\/span><\/li>\n<\/ul>\n<p><b>3.\u660e\u786e\u671f\u671b<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u786e\u4fdd\u5458\u5de5\u6709\u660e\u786e\u7684\u5de5\u4f5c\u63cf\u8ff0\u548c\u7ee9\u6548\u9884\u671f\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u4e3a\u4e2a\u4eba\u548c\u56e2\u961f\u7ee9\u6548\u8bbe\u5b9a SMART\uff08\u5177\u4f53\u3001\u53ef\u8861\u91cf\u3001\u53ef\u5b9e\u73b0\u3001\u76f8\u5173\u3001\u6709\u65f6\u9650\uff09\u76ee\u6807\u3002<\/span><\/li>\n<\/ul>\n<p><b>4.\u8868\u5f70\u548c\u5956\u52b1<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u5b9e\u65bd\u5f3a\u6709\u529b\u7684\u8868\u5f70\u548c\u5956\u52b1\u8ba1\u5212\uff0c\u80af\u5b9a\u548c\u8d5e\u8d4f\u5458\u5de5\u7684\u52aa\u529b\u548c\u6210\u5c31\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u5e86\u795d\u91cd\u5927\u548c\u6b21\u8981\u7684\u91cc\u7a0b\u7891\u548c\u6210\u5c31\u3002<\/span><\/li>\n<\/ul>\n<p><b>5.\u4e13\u4e1a\u53d1\u5c55<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u63d0\u4f9b\u63d0\u9ad8\u6280\u80fd\u3001\u57f9\u8bad\u548c\u804c\u4e1a\u53d1\u5c55\u7684\u673a\u4f1a\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u4e3a\u5458\u5de5\u5236\u5b9a\u4e2a\u6027\u5316\u53d1\u5c55\u8ba1\u5212\uff0c\u5e2e\u52a9\u4ed6\u4eec\u5b9e\u73b0\u804c\u4e1a\u76ee\u6807\u3002<\/span><\/li>\n<\/ul>\n<p><b>6.\u5de5\u4f5c\u4e0e\u751f\u6d3b\u7684\u5e73\u8861<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u901a\u8fc7\u63d0\u4f9b\u7075\u6d3b\u7684\u5de5\u4f5c\u5b89\u6392\u3001\u5e26\u85aa\u4f11\u5047\u548c\u652f\u6301\u5458\u5de5\u798f\u5229\u7684\u8d44\u6e90\uff0c\u4fc3\u8fdb\u5de5\u4f5c\u4e0e\u751f\u6d3b\u7684\u5e73\u8861\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u63d0\u5021\u5458\u5de5\u5728\u529e\u516c\u65f6\u95f4\u4ee5\u5916\u4f11\u606f\uff0c\u6446\u8131\u5de5\u4f5c\u8d23\u4efb\u3002<\/span><\/li>\n<\/ul>\n<p><b>7.\u5065\u5eb7\u5021\u8bae<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u63d0\u4f9b\u9488\u5bf9\u8eab\u5fc3\u5065\u5eb7\u7684\u4fdd\u5065\u8ba1\u5212\uff0c\u5982\u5065\u8eab\u8ba1\u5212\u3001\u538b\u529b\u7ba1\u7406\u8d44\u6e90\u548c\u54a8\u8be2\u670d\u52a1\u3002<\/span><\/li>\n<\/ul>\n<p><b>8.\u53cd\u9988\u548c\u7ee9\u6548\u8003\u6838<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u5b9a\u671f\u8fdb\u884c\u7ee9\u6548\u8bc4\u4f30\u5e76\u63d0\u4f9b\u5efa\u8bbe\u6027\u53cd\u9988\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u9f13\u52b1\u53cc\u5411\u53cd\u9988\u8fc7\u7a0b\uff0c\u8ba9\u5458\u5de5\u4e5f\u80fd\u5bf9\u7ecf\u7406\u548c\u6574\u4e2a\u7ec4\u7ec7\u63d0\u51fa\u53cd\u9988\u610f\u89c1\u3002<\/span><\/li>\n<\/ul>\n<p><b>9.\u5458\u5de5\u53c2\u4e0e<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u8ba9\u5458\u5de5\u53c2\u4e0e\u51b3\u7b56\u8fc7\u7a0b\uff0c\u5c24\u5176\u662f\u5f53\u53d8\u9769\u76f4\u63a5\u5f71\u54cd\u5230\u4ed6\u4eec\u7684\u89d2\u8272\u6216\u5de5\u4f5c\u73af\u5883\u65f6\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u5efa\u7acb\u8de8\u804c\u80fd\u56e2\u961f\uff0c\u5e94\u5bf9\u5177\u4f53\u6311\u6218\u6216\u9879\u76ee\u3002<\/span><\/li>\n<\/ul>\n<p><b>10.\u56e2\u961f\u5efa\u8bbe\u4e0e\u534f\u4f5c<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u7ec4\u7ec7\u56e2\u961f\u5efa\u8bbe\u6d3b\u52a8\uff0c\u52a0\u5f3a\u540c\u4e8b\u4e4b\u95f4\u7684\u5173\u7cfb\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u9f13\u52b1\u56e2\u961f\u548c\u90e8\u95e8\u4e4b\u95f4\u5f00\u5c55\u5408\u4f5c\uff0c\u4ea4\u6d41\u60f3\u6cd5\u3002<\/span><\/li>\n<\/ul>\n<p><b>11.\u591a\u6837\u6027\u4e0e\u5305\u5bb9<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u8425\u9020\u4e00\u4e2a\u591a\u5143\u5316\u3001\u5305\u5bb9\u7684\u5de5\u4f5c\u573a\u6240\uff0c\u8ba9\u6bcf\u4e00\u4f4d\u5458\u5de5\u90fd\u80fd\u611f\u53d7\u5230\u81ea\u5df1\u7684\u4ef7\u503c\u3001\u5c0a\u91cd\u548c\u56e2\u961f\u7cbe\u795e\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u5b9e\u65bd\u591a\u5143\u5316\u57f9\u8bad\u548c\u63d0\u9ad8\u8ba4\u8bc6\u8ba1\u5212\u3002<\/span><\/li>\n<\/ul>\n<p><b>12.\u793e\u4f1a\u8d23\u4efb\u4e0e\u76ee\u6807<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u8ba9\u5458\u5de5\u53c2\u4e0e\u4f01\u4e1a\u793e\u4f1a\u8d23\u4efb (CSR) \u6d3b\u52a8\u548c\u5fd7\u613f\u8005\u6d3b\u52a8\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u5c06\u5458\u5de5\u7684\u5de5\u4f5c\u4e0e\u66f4\u5927\u7684\u4f7f\u547d\u611f\u548c\u5bf9\u793e\u4f1a\u7684\u5f71\u54cd\u8054\u7cfb\u8d77\u6765\u3002<\/span><\/li>\n<\/ul>\n<p><b>13.\u53cd\u9988\u5b9e\u65bd<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u5bf9<a href=\"https:\/\/ideascale.com\/zh-hans\/%e5%8d%9a%e5%ae%a2\/%e4%bb%80%e4%b9%88%e6%98%af%e5%91%98%e5%b7%a5%e5%8f%8d%e9%a6%88\/\">\u5458\u5de5\u7684\u53cd\u9988<\/a>\u548c\u5efa\u8bae\u91c7\u53d6\u884c\u52a8\uff0c\u4ee5\u8868\u660e\u4ed6\u4eec\u7684\u610f\u89c1\u53d7\u5230\u91cd\u89c6\uff0c\u5e76\u80fd\u5e26\u6765\u79ef\u6781\u7684\u53d8\u5316\u3002<\/span><\/li>\n<\/ul>\n<p><b>14.\u6301\u7eed\u6539\u8fdb<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u6839\u636e\u53cd\u9988\u610f\u89c1\u548c\u4e0d\u65ad\u53d8\u5316\u7684\u7ec4\u7ec7\u9700\u6c42\uff0c\u6301\u7eed\u8bc4\u4f30\u53c2\u4e0e\u6c34\u5e73\u5e76\u5b8c\u5584\u7b56\u7565\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u52c7\u4e8e\u5c1d\u8bd5\u65b0\u7684\u53c2\u4e0e\u4e3e\u63aa\u3002<\/span><\/li>\n<\/ul>\n<p><b>15.\u79ef\u6781\u6587\u5316<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u57f9\u517b\u548c\u4fc3\u8fdb\u7b26\u5408\u7ec4\u7ec7\u4ef7\u503c\u89c2\u548c\u4f7f\u547d\u7684\u79ef\u6781\u5de5\u4f5c\u573a\u6240\u6587\u5316\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u9f13\u52b1\u4f53\u73b0\u7406\u60f3\u6587\u5316\u7684\u884c\u4e3a\u3002<\/span><\/li>\n<\/ul>\n<p><b>16.\u4ee5\u8eab\u4f5c\u5219<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u786e\u4fdd\u5404\u7ea7\u9886\u5bfc\u5c42\u6811\u7acb\u53c2\u4e0e\u548c\u627f\u8bfa\u7684\u699c\u6837\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">\u9886\u5bfc\u8005\u5e94\u79ef\u6781\u53c2\u4e0e\u53c2\u4e0e\u6d3b\u52a8\uff0c\u5e76\u8868\u660e\u4ed6\u4eec\u7684\u652f\u6301\u3002<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u8bf7\u8bb0\u4f4f\uff0c\u63d0\u9ad8\u5458\u5de5\u656c\u4e1a\u5ea6\u662f\u4e00\u4e2a\u6301\u7eed\u7684\u8fc7\u7a0b\u3002 \u8fd9\u9700\u8981\u9886\u5bfc\u5c42\u7684\u771f\u8bda\u627f\u8bfa\u3001\u9002\u5e94\u73af\u5883\u53d8\u5316\u7684\u7075\u6d3b\u6027\uff0c\u4ee5\u53ca\u503e\u542c\u548c\u56de\u5e94\u5458\u5de5\u4e0d\u65ad\u53d8\u5316\u7684\u9700\u6c42\u548c\u5173\u5207\u7684\u610f\u613f\u3002 \u5b9a\u671f\u8861\u91cf\u53c2\u4e0e\u6c34\u5e73\uff0c\u5e76\u5229\u7528\u6570\u636e\u5b8c\u5584\u60a8\u7684\u53c2\u4e0e\u7b56\u7565\u3002<\/span><\/p>\n<p><span data-sheets-value=\"{'1':2,'2':'Learn more: What is Customer Feedback Analysis?'}\" data-sheets-userformat=\"{'2':1071745,'3':{'1':0},'10':2,'12':0,'14':{'1':3,'3':1},'15':'Arial','17':1,'23':1}\" data-sheets-textstyleruns=\"{'1':0}\uee10{'1':12,'2':{'2':{'1':2,'2':1136076},'9':1}}\" data-sheets-hyperlinkruns=\"{'1':12,'2':'http:\/\/ideascale.com\/blog\/what-is-customer-feedback-analysis\/'}\uee10{'1':47}\"><b>\u4e86\u89e3\u66f4\u591a\u4fe1\u606f\uff1a<a class=\"in-cell-link\" href=\"https:\/\/ideascale.com\/blog\/what-is-customer-feedback-analysis\/\" rel=\"noopener\">\u4ec0\u4e48\u662f\u5ba2\u6237\u53cd\u9988\u5206\u6790\uff1f<\/a><\/b><\/span><\/p>\n<h2 id=\"toc_Employee_Engagement_Best_Practices\" class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">\u5458\u5de5\u53c2\u4e0e\u6700\u4f73\u5b9e\u8df5<\/h2>\n<p><span style=\"font-weight: 400;\">\u5458\u5de5\u656c\u4e1a\u5ea6\u662f\u4e00\u4e2a\u591a\u5c42\u9762\u7684\u6982\u5ff5\uff0c\u4f01\u4e1a\u53ef\u4ee5\u91c7\u7528\u51e0\u79cd\u6700\u4f73\u505a\u6cd5\u6765\u63d0\u9ad8\u5458\u5de5\u7684\u656c\u4e1a\u5ea6\u3002 \u4ee5\u4e0b\u662f\u51e0\u79cd\u63a8\u8350\u7684\u5458\u5de5\u53c2\u4e0e\u6700\u4f73\u5b9e\u8df5\uff1a<\/span><\/p>\n<ul>\n<li><b>\u9886\u5bfc\u652f\u6301\uff1a  <\/b><span style=\"font-weight: 400;\">\u786e\u4fdd\u9ad8\u5c42\u9886\u5bfc\u79ef\u6781\u53c2\u4e0e\u5e76\u81f4\u529b\u4e8e\u4fc3\u8fdb\u5458\u5de5\u53c2\u4e0e\u3002 \u4ed6\u4eec\u7684\u652f\u6301\u548c\u660e\u663e\u7684\u53c2\u4e0e\u4e3a\u6574\u4e2a\u7ec4\u7ec7\u5b9a\u4e0b\u4e86\u57fa\u8c03\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u6709\u6548\u6c9f\u901a\uff1a <\/b><span style=\"font-weight: 400;\">\u5efa\u7acb\u6e05\u6670\u4e00\u81f4\u7684\u6c9f\u901a\u6e20\u9053\uff0c\u4e0e\u5458\u5de5\u5206\u4eab\u7ec4\u7ec7\u76ee\u6807\u3001\u6700\u65b0\u60c5\u51b5\u548c\u91cd\u8981\u4fe1\u606f\u3002 <\/span><span style=\"font-weight: 400;\">\u901a\u8fc7\u79ef\u6781\u5bfb\u6c42\u53cd\u9988\u3001\u503e\u542c\u5458\u5de5\u7684\u5173\u5207\u548c\u60f3\u6cd5\uff0c\u9f13\u52b1\u53cc\u5411\u4ea4\u6d41\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u8868\u5f70\u548c\u5956\u52b1\uff1a <\/b><span style=\"font-weight: 400;\">\u5b9e\u65bd\u5f3a\u6709\u529b\u7684\u8868\u5f70\u548c\u5956\u52b1\u8ba1\u5212\uff0c\u627f\u8ba4\u5e76\u8868\u5f70\u5458\u5de5\u7684\u8d21\u732e\u548c\u6210\u5c31\u3002 <\/span><span style=\"font-weight: 400;\">\u8868\u5f70\u8981\u53ca\u65f6\u3001\u5177\u4f53\uff0c\u5e76\u5bf9\u6bcf\u4e2a\u4eba\u90fd\u6709\u610f\u4e49\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u4e13\u4e1a\u53d1\u5c55\uff1a <\/b><span style=\"font-weight: 400;\">\u63d0\u4f9b\u6301\u7eed\u7684\u5b66\u4e60\u548c\u53d1\u5c55\u673a\u4f1a\uff0c\u5e2e\u52a9\u5458\u5de5\u63d0\u9ad8\u6280\u80fd\uff0c\u5728\u7ec4\u7ec7\u5185\u63a8\u52a8\u804c\u4e1a\u53d1\u5c55\u3002 <\/span><span style=\"font-weight: 400;\">\u63d0\u4f9b\u5bfc\u5e08\u548c\u8f85\u5bfc\u8ba1\u5212\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u660e\u786e\u671f\u671b\uff1a <\/b><span style=\"font-weight: 400;\">\u786e\u4fdd\u5458\u5de5\u6709\u660e\u786e\u7684\u5de5\u4f5c\u89d2\u8272\u548c\u804c\u8d23\u3002 <\/span><span style=\"font-weight: 400;\">\u8bbe\u5b9a\u660e\u786e\u7684\u7ee9\u6548\u9884\u671f\uff0c\u5e76\u5b9a\u671f\u63d0\u4f9b\u7ee9\u6548\u53cd\u9988\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u5e73\u8861\u5de5\u4f5c\u4e0e\u751f\u6d3b\uff1a <\/b><span style=\"font-weight: 400;\">\u901a\u8fc7\u63d0\u4f9b\u7075\u6d3b\u7684\u5de5\u4f5c\u5b89\u6392\u3001\u8fdc\u7a0b\u5de5\u4f5c\u9009\u62e9\u4ee5\u53ca\u652f\u6301\u5458\u5de5\u7ba1\u7406\u4e2a\u4eba\u548c\u804c\u4e1a\u751f\u6d3b\u7684\u653f\u7b56\uff0c\u4fc3\u8fdb\u5de5\u4f5c\u4e0e\u751f\u6d3b\u7684\u5e73\u8861\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u5065\u5eb7\u8ba1\u5212\uff1a <\/b><span style=\"font-weight: 400;\">\u63d0\u4f9b\u652f\u6301\u5458\u5de5\u8eab\u5fc3\u5065\u5eb7\u7684\u8d44\u6e90\u548c\u8ba1\u5212\uff0c\u5982\u5065\u5eb7\u8ba1\u5212\u3001\u538b\u529b\u7ba1\u7406\u8bb2\u4e60\u73ed\u548c\u5fc3\u7406\u5065\u5eb7\u670d\u52a1\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u53cd\u9988\u548c\u7ee9\u6548\u8003\u6838\uff1a <\/b><span style=\"font-weight: 400;\">\u5b9a\u671f\u8fdb\u884c\u7ee9\u6548\u8bc4\u4f30\uff0c\u91cd\u70b9\u5173\u6ce8\u4f18\u52bf\u548c\u6709\u5f85\u6539\u8fdb\u7684\u65b9\u9762\u3002 <\/span><span style=\"font-weight: 400;\">\u5021\u5bfc\u4e00\u79cd\u6587\u5316\uff0c\u8ba9\u7ba1\u7406\u4eba\u5458\u4e3a\u56e2\u961f\u6210\u5458\u63d0\u4f9b\u5efa\u8bbe\u6027\u53cd\u9988\u5e76\u5236\u5b9a\u53d1\u5c55\u8ba1\u5212\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u5458\u5de5\u53c2\u4e0e\uff1a <\/b><span style=\"font-weight: 400;\">\u8ba9\u5458\u5de5\u53c2\u4e0e\u51b3\u7b56\u8fc7\u7a0b\uff0c\u5c24\u5176\u662f\u5f71\u54cd\u4ed6\u4eec\u5de5\u4f5c\u7684\u51b3\u7b56\u8fc7\u7a0b\u3002 <\/span><span style=\"font-weight: 400;\">\u5efa\u7acb\u8de8\u804c\u80fd\u56e2\u961f\u548c\u5de5\u4f5c\u7ec4\uff0c\u4ee5\u5e94\u5bf9\u5177\u4f53\u6311\u6218\u6216\u9879\u76ee\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u56e2\u961f\u5efa\u8bbe\u4e0e\u534f\u4f5c\uff1a <\/b><span style=\"font-weight: 400;\">\u901a\u8fc7\u56e2\u961f\u5efa\u8bbe\u6d3b\u52a8\u3001\u7814\u8ba8\u4f1a\u4ee5\u53ca\u9f13\u52b1\u77e5\u8bc6\u5171\u4eab\u548c\u521b\u610f\u751f\u6210\u7684\u5de5\u5177\uff0c\u57f9\u517b\u56e2\u961f\u7cbe\u795e\u548c\u534f\u4f5c\u80fd\u529b\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u591a\u6837\u6027\u4e0e\u5305\u5bb9\u6027\uff1a  <\/b><span style=\"font-weight: 400;\">\u4fc3\u8fdb\u6574\u4e2a\u7ec4\u7ec7\u7684\u591a\u6837\u6027\u548c\u5305\u5bb9\u6027\u3002 \u5efa\u7acb\u4e00\u79cd\u8ba9\u6bcf\u4f4d\u5458\u5de5\u90fd\u80fd\u4f53\u9a8c\u5230\u4ef7\u503c\u611f\u548c\u5c0a\u91cd\u611f\u7684\u6587\u5316\u3002  <\/span><span style=\"font-weight: 400;\">\u5236\u5b9a\u591a\u6837\u6027\u548c\u5305\u5bb9\u6027\u57f9\u8bad\u8ba1\u5212\u3002<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u793e\u4f1a\u8d23\u4efb\u4e0e\u76ee\u6807\uff1a <\/b><span style=\"font-weight: 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