{"id":83932,"date":"2021-06-02T09:17:48","date_gmt":"2021-06-02T13:17:48","guid":{"rendered":"https:\/\/ideascale.com\/viblog\/thiet-ke-tu-duy-dinh-nghia\/"},"modified":"2024-06-20T08:43:54","modified_gmt":"2024-06-20T12:43:54","slug":"thiet-ke-tu-duy-dinh-nghia","status":"publish","type":"post","link":"https:\/\/ideascale.com\/vi\/viblog\/thiet-ke-tu-duy-dinh-nghia\/","title":{"rendered":"T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, \u01afu \u0111i\u1ec3m v\u00e0 Th\u1ef1c ti\u1ec5n T\u1ed1t nh\u1ea5t"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><strong><b>M\u1ee5c l\u1ee5c<\/b><\/strong><\/p>\n<\/div><div class=\"awb-toc-el awb-toc-el--1\" data-awb-toc-id=\"1\" data-awb-toc-options=\"{&quot;allowed_heading_tags&quot;:{&quot;h2&quot;:0},&quot;ignore_headings&quot;:&quot;&quot;,&quot;ignore_headings_words&quot;:&quot;Conclusion&quot;,&quot;enable_cache&quot;:&quot;yes&quot;,&quot;highlight_current_heading&quot;:&quot;no&quot;,&quot;hide_hidden_titles&quot;:&quot;yes&quot;,&quot;limit_container&quot;:&quot;post_content&quot;,&quot;select_custom_headings&quot;:&quot;&quot;,&quot;icon&quot;:&quot;fa-flag fas&quot;,&quot;counter_type&quot;:&quot;decimal&quot;}\" style=\"--awb-counter-type:counters(awb-toc, &quot;.&quot;, decimal) &quot;. &quot;;\"><div class=\"awb-toc-el__content\"><ul class=\"awb-toc-el__list awb-toc-el__list--0\"><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_What_is_Design_Thinking\">T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 g\u00ec?<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_What_is_Design_Thinking\">Hi\u1ec7u tr\u01b0\u1edfng t\u01b0 duy thi\u1ebft k\u1ebf<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Design_Thinking_Process_Steps_for_Best_Practices\">C\u00e1c b\u01b0\u1edbc c\u1ee7a qu\u00e1 tr\u00ecnh t\u01b0 duy thi\u1ebft k\u1ebf \u0111\u1ec3 th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Design_Thinking_Advantages\">\u01afu \u0111i\u1ec3m t\u01b0 duy thi\u1ebft k\u1ebf<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Phan_ket_luan\">Ph\u1ea7n k\u1ebft lu\u1eadn<\/a><\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p>T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh \u0111\u00e3 \u0111\u01b0\u1ee3c c\u00e1c t\u1ed5 ch\u1ee9c v\u00e0 doanh nghi\u1ec7p s\u1eed d\u1ee5ng trong nhi\u1ec1u n\u0103m v\u00e0 ti\u1ebfp t\u1ee5c k\u00edch th\u00edch s\u1ef1 \u0111\u1ed5i m\u1edbi v\u00e0 t\u01b0 duy s\u00e1ng t\u1ea1o cho c\u00e1c ngh\u1ec7 s\u0129 c\u0169ng nh\u01b0 c\u00e1c nh\u00e0 \u0111\u1ed5i m\u1edbi.<\/p>\n<p>N\u1ebfu b\u1ea1n l\u00e0 ng\u01b0\u1eddi m\u1edbi l\u00e0m quen v\u1edbi t\u01b0 duy thi\u1ebft k\u1ebf v\u00e0 mu\u1ed1n t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a n\u00f3 th\u00ec \u0111\u00e2y l\u00e0 h\u01b0\u1edbng d\u1eabn d\u00e0nh cho b\u1ea1n. Ch\u00fang ta s\u1ebd b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c x\u00e1c \u0111\u1ecbnh t\u01b0 duy thi\u1ebft k\u1ebf v\u00e0 n\u00f3i v\u1ec1 c\u00e1ch \u00e1p d\u1ee5ng n\u00f3 t\u1ed1t nh\u1ea5t b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng b\u1ea3ng tr\u1eafng tr\u1ef1c tuy\u1ebfn. N\u1ebfu mu\u1ed1n t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 c\u00e1c b\u1ea3ng kh\u00e1c, b\u1ea1n c\u00f3 th\u1ec3 xem h\u01b0\u1edbng d\u1eabn m\u1eabu c\u1ee7a ch\u00fang t\u00f4i v\u1ec1 kanbans, SWOT v\u00e0 b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng t\u1ea1i \u0111\u00e2y.<\/p>\n<h2 id=\"toc_What_is_Design_Thinking\" class=\"\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 g\u00ec?<\/h2>\n<p>T\u01b0 duy thi\u1ebft k\u1ebf \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh trong \u0111\u00f3 c\u00e1c nh\u00f3m c\u1ed1 g\u1eafng hi\u1ec3u kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd, h\u00ecnh dung l\u1ea1i c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 suy ngh\u0129 v\u1ec1 c\u00e1c gi\u1ea3i ph\u00e1p tr\u01b0\u1edbc \u0111\u00e2y ngo\u00e0i t\u1ea7m v\u1edbi. B\u1eb1ng c\u00e1ch n\u00e0y, c\u00e1c nh\u00f3m c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh m\u1ed9t c\u00e1ch s\u00e1ng t\u1ea1o nh\u1eefng kh\u1ea3 n\u0103ng m\u1edbi \u0111\u1ec3 t\u00ecm ra gi\u1ea3i ph\u00e1p.\u201d<\/p>\n<p>T\u01b0 duy thi\u1ebft k\u1ebf \u0111\u1eb7t ra m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 d\u1ef1a tr\u00ean gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p c\u00e1c nh\u00f3m t\u1eadp trung v\u00e0o c\u00e1c bi\u1ec3u hi\u1ec7n v\u00e0 tri\u1ec7u ch\u1ee9ng c\u1ee7a v\u1ea5n \u0111\u1ec1 m\u00e0 kh\u00f4ng \u0111\u00e1nh m\u1ea5t m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng.<\/p>\n<p>Ph\u1ea7n l\u1edbn s\u1ee9c m\u1ea1nh c\u1ee7a t\u01b0 duy thi\u1ebft k\u1ebf d\u1ef1a tr\u00ean gi\u1ea3i ph\u00e1p \u0111\u1ebfn t\u1eeb s\u1ef1 k\u1ebft n\u1ed1i \u0111\u1ed3ng c\u1ea3m v\u1edbi kh\u00e1ch h\u00e0ng. C\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng cu\u1ed1i c\u00f9ng s\u1ebd quy\u1ebft \u0111\u1ecbnh c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c tri\u1ec3n khai, do \u0111\u00f3, s\u1ef1 k\u1ebft n\u1ed1i \u0111\u1ed3ng c\u1ea3m v\u1edbi h\u1ecd l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng \u0111\u1ed1i v\u1edbi s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a qu\u00e1 tr\u00ecnh t\u01b0 duy thi\u1ebft k\u1ebf c\u1ee7a b\u1ea1n. V\u1edbi suy ngh\u0129 n\u00e0y, ch\u00fang ta h\u00e3y ngh\u0129 v\u1ec1 m\u1ed9t s\u1ed1 l\u1ee3i \u00edch c\u1ee7a t\u01b0 duy thi\u1ebft k\u1ebf.<\/p>\n<p>T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh l\u1eb7p \u0111i l\u1eb7p l\u1ea1i c\u00f3 th\u1ec3 quay l\u1ea1i c\u00e1c giai \u0111o\u1ea1n tr\u01b0\u1edbc \u0111\u00f3 d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i nh\u1eadn \u0111\u01b0\u1ee3c. M\u1ee5c ti\u00eau l\u00e0 li\u00ean t\u1ee5c tinh ch\u1ec9nh v\u00e0 c\u1ea3i ti\u1ebfn c\u00e1c gi\u1ea3i ph\u00e1p, lu\u00f4n \u0111\u1eb7t quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi d\u00f9ng l\u00ean h\u00e0ng \u0111\u1ea7u trong qu\u00e1 tr\u00ecnh thi\u1ebft k\u1ebf. C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y n\u1ed5i ti\u1ebfng v\u00ec t\u00ednh linh ho\u1ea1t v\u00e0 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u00ec n\u00f3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho nhi\u1ec1u l\u0129nh v\u1ef1c kh\u00e1c nhau, t\u1eeb thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m v\u00e0 chi\u1ebfn l\u01b0\u1ee3c kinh doanh \u0111\u1ebfn c\u00e1c v\u1ea5n \u0111\u1ec1 x\u00e3 h\u1ed9i v\u00e0 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe.<\/p>\n<p>T\u01b0 duy thi\u1ebft k\u1ebf th\u01b0\u1eddng g\u1eafn li\u1ec1n v\u1edbi vi\u1ec7c n\u00e2ng cao t\u00ednh s\u00e1ng t\u1ea1o, th\u00fac \u0111\u1ea9y h\u1ee3p t\u00e1c v\u00e0 nu\u00f4i d\u01b0\u1ee1ng t\u01b0 duy l\u1ea5y ng\u01b0\u1eddi d\u00f9ng l\u00e0m trung t\u00e2m, khi\u1ebfn n\u00f3 tr\u1edf th\u00e0nh m\u1ed9t c\u00f4ng c\u1ee5 c\u00f3 gi\u00e1 tr\u1ecb \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p v\u00e0 \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o.<\/p>\n<h2 id=\"toc_What_is_Design_Thinking\" class=\"\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">Hi\u1ec7u tr\u01b0\u1edfng t\u01b0 duy thi\u1ebft k\u1ebf<\/h2>\n<p>T\u01b0 duy Thi\u1ebft k\u1ebf \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn b\u1edfi m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c nguy\u00ean t\u1eafc v\u00e0 t\u01b0 duy gi\u00fap th\u00fac \u0111\u1ea9y c\u00e1ch ti\u1ebfp c\u1eadn l\u1ea5y ng\u01b0\u1eddi d\u00f9ng l\u00e0m trung t\u00e2m, s\u00e1ng t\u1ea1o v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. M\u1eb7c d\u00f9 c\u00f3 th\u1ec3 c\u00f3 nh\u1eefng kh\u00e1c bi\u1ec7t trong c\u00e1c nguy\u00ean t\u1eafc c\u1ee5 th\u1ec3 t\u00f9y thu\u1ed9c v\u00e0o ngu\u1ed3n, sau \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 nguy\u00ean t\u1eafc ch\u00ednh th\u01b0\u1eddng \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi T\u01b0 duy Thi\u1ebft k\u1ebf:<\/p>\n<ul>\n<li><b>L\u1ea5y con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m:<\/b> Nguy\u00ean t\u1eafc n\u00e0y nh\u1ea5n m\u1ea1nh r\u1eb1ng qu\u00e1 tr\u00ecnh thi\u1ebft k\u1ebf ph\u1ea3i xoay quanh vi\u1ec7c hi\u1ec3u v\u00e0 \u0111\u1ed3ng c\u1ea3m v\u1edbi nhu c\u1ea7u, s\u1edf th\u00edch v\u00e0 h\u00e0nh vi c\u1ee7a m\u1ecdi ng\u01b0\u1eddi (ng\u01b0\u1eddi d\u00f9ng ho\u1eb7c kh\u00e1ch h\u00e0ng) m\u00e0 gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf cho h\u1ecd. Con ng\u01b0\u1eddi l\u00e0 c\u1ed1t l\u00f5i c\u1ee7a m\u1ecdi quy\u1ebft \u0111\u1ecbnh v\u00e0 gi\u1ea3i ph\u00e1p.<\/li>\n<\/ul>\n<ul>\n<li><b>\u0110\u1ed3ng c\u1ea3m:<\/b> \u0110\u1ed3ng c\u1ea3m v\u1edbi ng\u01b0\u1eddi d\u00f9ng l\u00e0 \u0111i\u1ec1u c\u01a1 b\u1ea3n. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 t\u00edch c\u1ef1c t\u00ecm c\u00e1ch hi\u1ec3u quan \u0111i\u1ec3m, c\u1ea3m x\u00fac v\u00e0 kinh nghi\u1ec7m c\u1ee7a h\u1ecd. N\u00f3 gi\u00fap c\u00e1c nh\u00e0 thi\u1ebft k\u1ebf ph\u00e1t tri\u1ec3n s\u1ef1 hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc h\u01a1n v\u1ec1 c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 nhu c\u1ea7u m\u00e0 h\u1ecd \u0111ang gi\u1ea3i quy\u1ebft.<\/li>\n<\/ul>\n<ul>\n<li><b>L\u1eb7p l\u1ea1i:<\/b> T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh l\u1eb7p \u0111i l\u1eb7p l\u1ea1i bao g\u1ed3m c\u00e1c chu k\u1ef3 kh\u00e1m ph\u00e1, s\u00e1ng t\u1ea1o v\u00e0 th\u1eed nghi\u1ec7m \u00fd t\u01b0\u1edfng l\u1eb7p \u0111i l\u1eb7p l\u1ea1i. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c v\u00e0 s\u00e0ng l\u1ecdc c\u00e1c gi\u1ea3i ph\u00e1p d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i.<\/li>\n<\/ul>\n<ul>\n<li><b>H\u1ee3p t\u00e1c:<\/b> H\u1ee3p t\u00e1c l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n quan tr\u1ecdng c\u1ee7a T\u01b0 duy thi\u1ebft k\u1ebf. N\u00f3 khuy\u1ebfn kh\u00edch c\u00e1c nh\u00f3m \u0111a ch\u1ee9c n\u0103ng v\u00e0 quan \u0111i\u1ec3m \u0111a d\u1ea1ng \u0111\u1ec3 th\u00fac \u0111\u1ea9y t\u01b0 duy s\u00e1ng t\u1ea1o v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. H\u1ee3p t\u00e1c gi\u00fap t\u1ea1o ra nhi\u1ec1u \u00fd t\u01b0\u1edfng v\u00e0 gi\u1ea3i ph\u00e1p.<\/li>\n<\/ul>\n<ul>\n<li><b>L\u01b0u \u00fd \u0111\u1ebfn c\u00e1c r\u00e0ng bu\u1ed9c:<\/b> T\u01b0 duy thi\u1ebft k\u1ebf th\u1eeba nh\u1eadn v\u00e0 ho\u1ea1t \u0111\u1ed9ng trong c\u00e1c r\u00e0ng bu\u1ed9c, cho d\u00f9 ch\u00fang li\u00ean quan \u0111\u1ebfn ng\u00e2n s\u00e1ch, k\u1ef9 thu\u1eadt hay t\u00e0i nguy\u00ean. Nh\u1eefng h\u1ea1n ch\u1ebf c\u00f3 th\u1ec3 k\u00edch th\u00edch s\u1ef1 s\u00e1ng t\u1ea1o b\u1eb1ng c\u00e1ch th\u00fac \u0111\u1ea9y nh\u00f3m t\u00ecm ra c\u00e1c gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o.<\/li>\n<\/ul>\n<ul>\n<li><b>L\u1ea1c quan:<\/b> M\u1ed9t t\u01b0 duy t\u00edch c\u1ef1c v\u00e0 l\u1ea1c quan l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft trong T\u01b0 duy Thi\u1ebft k\u1ebf. N\u00f3 khuy\u1ebfn kh\u00edch ni\u1ec1m tin r\u1eb1ng c\u00e1c gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00ecm th\u1ea5y v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c kh\u1eafc ph\u1ee5c.<\/li>\n<\/ul>\n<ul>\n<li><b>T\u01b0 duy kh\u00e1c bi\u1ec7t v\u00e0 h\u1ed9i t\u1ee5:<\/b> Qu\u00e1 tr\u00ecnh n\u00e0y bao g\u1ed3m c\u1ea3 t\u01b0 duy kh\u00e1c bi\u1ec7t (t\u1ea1o ra nhi\u1ec1u \u00fd t\u01b0\u1edfng kh\u00e1c nhau) v\u00e0 t\u01b0 duy h\u1ed9i t\u1ee5 (thu h\u1eb9p v\u00e0 l\u1ef1a ch\u1ecdn nh\u1eefng \u00fd t\u01b0\u1edfng t\u1ed1t nh\u1ea5t). S\u1ef1 c\u00e2n b\u1eb1ng n\u00e0y r\u1ea5t quan tr\u1ecdng cho s\u1ef1 s\u00e1ng t\u1ea1o v\u00e0 t\u00ednh th\u1ef1c t\u1ebf.<\/li>\n<\/ul>\n<ul>\n<li><b>T\u1ea1o nguy\u00ean m\u1eabu:<\/b> T\u1ea1o nguy\u00ean m\u1eabu v\u00e0 th\u1eed nghi\u1ec7m l\u00e0 tr\u1ecdng t\u00e2m c\u1ee7a quy tr\u00ecnh. Nguy\u00ean m\u1eabu \u0111\u01b0\u1ee3c t\u1ea1o ra \u0111\u1ec3 nhanh ch\u00f3ng h\u00ecnh dung \u00fd t\u01b0\u1edfng v\u00e0 thu th\u1eadp ph\u1ea3n h\u1ed3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y l\u00e0m gi\u1ea3m r\u1ee7i ro \u0111\u1ea7u t\u01b0 ngu\u1ed3n l\u1ef1c v\u00e0o nh\u1eefng \u00fd t\u01b0\u1edfng c\u00f3 th\u1ec3 kh\u00f4ng hi\u1ec7u qu\u1ea3.<\/li>\n<\/ul>\n<ul>\n<li><b>Ph\u1ea3n h\u1ed3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng:<\/b> Ph\u1ea3n h\u1ed3i t\u1eeb ng\u01b0\u1eddi d\u00f9ng v\u00e0 c\u00e1c b\u00ean li\u00ean quan \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao v\u00e0 t\u00edch h\u1ee3p v\u00e0o quy tr\u00ecnh thi\u1ebft k\u1ebf. N\u00f3 gi\u00fap x\u00e1c \u0111\u1ecbnh nh\u1eefng g\u00ec hi\u1ec7u qu\u1ea3 v\u00e0 nh\u1eefng g\u00ec c\u1ea7n c\u1ea3i thi\u1ec7n, \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o r\u1eb1ng gi\u1ea3i ph\u00e1p cu\u1ed1i c\u00f9ng l\u1ea5y ng\u01b0\u1eddi d\u00f9ng l\u00e0m trung t\u00e2m.<\/li>\n<\/ul>\n<ul>\n<li><b>Khoan dung v\u1edbi th\u1ea5t b\u1ea1i:<\/b> T\u01b0 duy thi\u1ebft k\u1ebf bao tr\u00f9m v\u0103n h\u00f3a h\u1ecdc h\u1ecfi t\u1eeb th\u1ea5t b\u1ea1i. Ng\u01b0\u1eddi ta hi\u1ec3u r\u1eb1ng kh\u00f4ng ph\u1ea3i m\u1ecdi \u00fd t\u01b0\u1edfng \u0111\u1ec1u th\u00e0nh c\u00f4ng v\u00e0 th\u1ea5t b\u1ea1i \u0111\u01b0\u1ee3c coi l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 ph\u00e1t tri\u1ec3n v\u00e0 c\u1ea3i ti\u1ebfn.<\/li>\n<\/ul>\n<ul>\n<li><b>\u0110\u1ecbnh h\u01b0\u1edbng h\u00e0nh \u0111\u1ed9ng:<\/b> T\u01b0 duy thi\u1ebft k\u1ebf nh\u1ea5n m\u1ea1nh v\u00e0o vi\u1ec7c th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng v\u00e0 bi\u1ebfn c\u00e1c \u00fd t\u01b0\u1edfng th\u00e0nh hi\u1ec7n th\u1ef1c. \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t b\u00e0i t\u1eadp l\u00fd thuy\u1ebft m\u00e0 c\u00f2n l\u00e0 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn th\u1ef1c t\u1ebf \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/li>\n<\/ul>\n<ul>\n<li><b>Tr\u1ef1c quan h\u00f3a:<\/b> C\u00e1c k\u1ef9 thu\u1eadt tr\u1ef1c quan h\u00f3a, ch\u1eb3ng h\u1ea1n nh\u01b0 ph\u00e1c th\u1ea3o, l\u1eadp s\u01a1 \u0111\u1ed3 v\u00e0 m\u00f4 h\u00ecnh h\u00f3a, \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 l\u00e0m cho c\u00e1c \u00fd t\u01b0\u1edfng v\u00e0 kh\u00e1i ni\u1ec7m tr\u1edf n\u00ean h\u1eefu h\u00ecnh v\u00e0 d\u1ec5 hi\u1ec3u h\u01a1n.<\/li>\n<\/ul>\n<p>Nh\u1eefng nguy\u00ean t\u1eafc n\u00e0y gi\u00fap t\u1ea1o ra khu\u00f4n kh\u1ed5 cho quy tr\u00ecnh T\u01b0 duy thi\u1ebft k\u1ebf, h\u01b0\u1edbng d\u1eabn c\u00e1c nh\u00e0 thi\u1ebft k\u1ebf v\u00e0 nh\u00f3m khi h\u1ecd l\u00e0m vi\u1ec7c \u0111\u1ec3 hi\u1ec3u v\u1ea5n \u0111\u1ec1, t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ed5i m\u1edbi v\u00e0 l\u1eb7p l\u1ea1i \u0111\u1ec3 ph\u00e1t tri\u1ec3n c\u00e1c k\u1ebft qu\u1ea3 hi\u1ec7u qu\u1ea3 v\u00e0 l\u1ea5y ng\u01b0\u1eddi d\u00f9ng l\u00e0m trung t\u00e2m.<\/p>\n<h2 id=\"toc_Design_Thinking_Process_Steps_for_Best_Practices\" class=\"\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">C\u00e1c b\u01b0\u1edbc c\u1ee7a qu\u00e1 tr\u00ecnh t\u01b0 duy thi\u1ebft k\u1ebf \u0111\u1ec3 th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t<\/h2>\n<p>B\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng c\u00e1ch m\u1ea1ng h\u00f3a vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 trong nh\u00f3m c\u1ee7a m\u00ecnh ch\u01b0a? H\u01b0\u1edbng d\u1eabn c\u1ee7a ch\u00fang t\u00f4i \u0111i s\u00e2u v\u00e0o nh\u1eefng \u0111i\u1ec3m ph\u1ee9c t\u1ea1p c\u1ee7a Quy tr\u00ecnh T\u01b0 duy Thi\u1ebft k\u1ebf, kh\u00f4ng ch\u1ec9 \u0111\u01b0a ra l\u1ed9 tr\u00ecnh m\u00e0 c\u00f2n \u0111\u01b0a ra c\u00e1ch ti\u1ebfp c\u1eadn chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 \u0111\u1ed5i m\u1edbi.<\/p>\n<p><b>C\u00e1c b\u01b0\u1edbc c\u1ee7a qu\u00e1 tr\u00ecnh t\u01b0 duy thi\u1ebft k\u1ebf \u0111\u1ec3 c\u00f3 k\u1ebft qu\u1ea3 t\u1ed1i \u01b0u<\/b><\/p>\n<p>\u0110\u1ec3 thi\u1ebft l\u1eadp m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c t\u01b0 duy thi\u1ebft k\u1ebf m\u1ea1nh m\u1ebd, vi\u1ec7c hi\u1ec3u t\u1eebng giai \u0111o\u1ea1n trong qu\u00e1 tr\u00ecnh t\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 \u0111i\u1ec1u t\u1ed1i quan tr\u1ecdng. \u0110i\u1ec1u quan tr\u1ecdng c\u1ea7n l\u01b0u \u00fd l\u00e0 c\u00e1c giai \u0111o\u1ea1n n\u00e0y kh\u00f4ng ho\u00e0n to\u00e0n tu\u1ea7n t\u1ef1; c\u00e1c \u0111\u1ed9i c\u00f3 th\u1ec3 \u0111i\u1ec1u h\u01b0\u1edbng ch\u00fang theo c\u00e1ch kh\u00e1c nhau. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 b\u1ea3ng ph\u00e2n t\u00edch chuy\u00ean s\u00e2u v\u1ec1 t\u1eebng danh m\u1ee5c:<\/p>\n<p><img decoding=\"async\" class=\"lazyload aligncenter wp-image-58467 size-fusion-800\" src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Thinking-Graphic-800x446.png\" data-orig-src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Thinking-Graphic-800x446.png\" alt=\"T\u01b0 duy thi\u1ebft k\u1ebf \u0111\u1ed3 h\u1ecda\" width=\"800\" height=\"446\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27800%27%20height%3D%27446%27%20viewBox%3D%270%200%20800%20446%27%3E%3Crect%20width%3D%27800%27%20height%3D%27446%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Thinking-Graphic-200x111.png 200w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Thinking-Graphic-300x167.png 300w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Thinking-Graphic-400x223.png 400w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Thinking-Graphic-600x334.png 600w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Thinking-Graphic-768x428.png 768w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Thinking-Graphic-800x446.png 800w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Thinking-Graphic-1024x570.png 1024w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Thinking-Graphic-1200x668.png 1200w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Thinking-Graphic-1536x855.png 1536w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Thinking-Graphic.png 1600w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><b>B\u01b0\u1edbc 1: \u0110\u1ed3ng c\u1ea3m &#8211; Th\u00fac \u0111\u1ea9y c\u00e1c gi\u1ea3i ph\u00e1p l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m<\/b><\/p>\n<p>B\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e1ch th\u1ef1c hi\u1ec7n nghi\u00ean c\u1ee9u s\u01a1 c\u1ea5p v\u00e0 th\u1ee9 c\u1ea5p \u0111\u1ec3 t\u1ea1o s\u1ef1 \u0111\u1ed3ng c\u1ea3m s\u00e2u s\u1eafc v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. X\u00e2y d\u1ef1ng b\u1ea3n \u0111\u1ed3 c\u00e1 nh\u00e2n v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c ph\u1ecfng v\u1ea5n \u0111\u1ec3 ph\u00e1t hi\u1ec7n c\u00e1c v\u1ea5n \u0111\u1ec1 th\u1ef1c s\u1ef1, h\u01b0\u1edbng gi\u1ea3i ph\u00e1p c\u1ee7a b\u1ea1n theo nhu c\u1ea7u th\u1ef1c s\u1ef1 c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110i s\u00e2u v\u00e0o l\u00fd do t\u1ea1i sao t\u01b0 duy thi\u1ebft k\u1ebf l\u1ea1i \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch s\u00e1ng t\u1ea1o v\u00e0 s\u1ee9c kh\u1ecfe t\u1ed5ng th\u1ec3 c\u1ee7a doanh nghi\u1ec7p b\u1ea1n.<\/p>\n<p><b>B\u01b0\u1edbc 2: X\u00e1c \u0111\u1ecbnh nhu c\u1ea7u &#8211; \u01afu ti\u00ean v\u00e0 s\u1eafp x\u1ebfp c\u00e1c \u00fd t\u01b0\u1edfng<\/b><\/p>\n<p>X\u00e1c \u0111\u1ecbnh \u00fd t\u01b0\u1edfng, nhu c\u1ea7u v\u00e0 v\u1ea5n \u0111\u1ec1 th\u00f4ng qua vi\u1ec7c t\u1ed5 ch\u1ee9c v\u00e0 \u01b0u ti\u00ean hi\u1ec7u qu\u1ea3. Kh\u00e1m ph\u00e1 b\u1ea3ng Moscow nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 m\u1ea1nh m\u1ebd \u0111\u1ec3 s\u1eafp x\u1ebfp c\u00e1c \u00fd t\u01b0\u1edfng theo th\u1ee9 t\u1ef1 \u01b0u ti\u00ean, h\u01b0\u1edbng d\u1eabn h\u00e0nh tr\u00ecnh t\u1eeb x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 \u0111\u1ebfn th\u00fac \u0111\u1ea9y nh\u1eefng \u00fd t\u01b0\u1edfng quan tr\u1ecdng nh\u1ea5t. T\u00ecm hi\u1ec3u c\u00e1ch h\u1ec7 th\u1ed1ng n\u00e0y h\u1ed7 tr\u1ee3 trong vi\u1ec7c t\u1ea1o ra c\u00e1c nguy\u00ean t\u1eafc ph\u00e1t h\u00e0nh s\u1ea3n ph\u1ea9m, th\u00edch \u1ee9ng li\u1ec1n m\u1ea1ch v\u1edbi \u0111\u1ecbnh ngh\u0129a v\u1ec1 t\u01b0 duy thi\u1ebft k\u1ebf.<\/p>\n<p><b>B\u01b0\u1edbc 3: Ideate \u2013 Th\u1ecfa s\u1ee9c th\u1ec3 hi\u1ec7n s\u00e1ng t\u1ea1o<\/b><\/p>\n<p>\u01afu ti\u00ean c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi \u0111i s\u00e2u v\u00e0o \u00fd t\u01b0\u1edfng. L\u00ean \u00fd t\u01b0\u1edfng bao g\u1ed3m s\u1ef1 th\u1ec3 hi\u1ec7n s\u00e1ng t\u1ea1o v\u00e0 \u0111\u1ed9ng n\u00e3o nh\u1eefng \u00fd t\u01b0\u1edfng m\u1edbi, ch\u1ee9a \u0111\u1ea7y s\u1ef1 \u0111\u1ed5i m\u1edbi. K\u1ebft h\u1ee3p c\u00e1c y\u1ebfu t\u1ed1 tr\u1ef1c quan \u0111\u1ec3 th\u00fac \u0111\u1ea9y \u0111\u1ed9ng n\u00e3o, t\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng th\u1ec3 hi\u1ec7n v\u00e0 hi\u1ec3u bi\u1ebft s\u00e1ng t\u1ea1o.<\/p>\n<p><img decoding=\"async\" class=\"lazyload aligncenter wp-image-58468 size-fusion-800\" src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Evolution-800x405.png\" data-orig-src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Evolution-800x405.png\" alt=\"Ti\u1ebfn h\u00f3a thi\u1ebft k\u1ebf\" width=\"800\" height=\"405\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27800%27%20height%3D%27405%27%20viewBox%3D%270%200%20800%20405%27%3E%3Crect%20width%3D%27800%27%20height%3D%27405%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Evolution-200x101.png 200w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Evolution-300x152.png 300w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Evolution-400x202.png 400w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Evolution-600x303.png 600w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Evolution-768x388.png 768w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Evolution-800x405.png 800w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Evolution-1024x518.png 1024w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Evolution-1200x607.png 1200w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Evolution-1536x777.png 1536w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-Evolution.png 1600w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><b>B\u01b0\u1edbc 4: Nguy\u00ean m\u1eabu &#8211; Th\u1eed nghi\u1ec7m v\u00e0 tr\u1ef1c quan h\u00f3a<\/b><\/p>\n<p>Trong giai \u0111o\u1ea1n t\u1ea1o m\u1eabu, c\u00e1c nh\u00f3m th\u1eed nghi\u1ec7m vi\u1ec7c tri\u1ec3n khai \u00fd t\u01b0\u1edfng c\u1ee7a m\u00ecnh, v\u01b0\u1ee3t qua c\u00e1c ranh gi\u1edbi v\u00e0 t\u1ea1o ra c\u00e1c h\u00ecnh \u1ea3nh tr\u1ef1c quan mang t\u00ednh th\u1eed nghi\u1ec7m. Kh\u00e1m ph\u00e1 c\u00e1ch b\u01b0\u1edbc n\u00e0y, th\u01b0\u1eddng l\u00e0 \u0111i\u1ec3m b\u00f9ng ph\u00e1t, nh\u1ea5n m\u1ea1nh c\u00e1c \u1ee9ng d\u1ee5ng quy m\u00f4 nh\u1ecf \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng t\u1ed3n t\u1ea1i trong th\u1ebf gi\u1edbi th\u1ef1c. D\u00f9 l\u00e0 t\u1ea1o nguy\u00ean m\u1eabu tr\u00ean gi\u1ea5y hay tri\u1ec3n khai \u1edf quy m\u00f4 nh\u1ecf, giai \u0111o\u1ea1n n\u00e0y l\u00e0 n\u1ec1n t\u1ea3ng c\u1ee7a qu\u00e1 tr\u00ecnh \u0111\u1ed9ng n\u00e3o.<\/p>\n<p><b>B\u01b0\u1edbc 5: Ki\u1ec3m tra &#8211; X\u00e1c th\u1ef1c gi\u1ea3i ph\u00e1p<\/b><\/p>\n<p>\u0110\u01b0a nguy\u00ean m\u1eabu v\u00e0o th\u1eed nghi\u1ec7m m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 \u1edf giai \u0111o\u1ea1n cu\u1ed1i. C\u00e1c quy\u1ebft \u0111\u1ecbnh th\u1ef1c s\u1ef1 \u0111\u01b0\u1ee3c \u0111\u01b0a ra \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh xem c\u00e1c gi\u1ea3i ph\u00e1p c\u00f3 ph\u1ea3i l\u00e0 l\u1ef1a ch\u1ecdn b\u1ec1n v\u1eefng hay ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 t\u1ed1t v\u1ec1 m\u1eb7t l\u00fd thuy\u1ebft. B\u1ea5t k\u1ec3 th\u1ee9 t\u1ef1 c\u1ee7a c\u00e1c b\u01b0\u1edbc, th\u1eed nghi\u1ec7m \u0111\u00f3ng vai tr\u00f2 l\u00e0 l\u00f2 nung n\u01a1i c\u00e1c \u00fd t\u01b0\u1edfng v\u00e0 nguy\u00ean m\u1eabu tr\u1edf th\u00e0nh tri\u1ec3n khai th\u1ef1c t\u1ebf ho\u1eb7c nh\u1eafc nh\u1edf s\u00e0ng l\u1ecdc l\u1eb7p \u0111i l\u1eb7p l\u1ea1i.<\/p>\n<p><b>Ngh\u1ec7 thu\u1eadt t\u01b0 duy thi\u1ebft k\u1ebf: M\u1ed9t qu\u00e1 tr\u00ecnh l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, phi tuy\u1ebfn t\u00ednh<\/b><\/p>\n<p>T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, phi tuy\u1ebfn t\u00ednh, th\u00fac \u0111\u1ea9y s\u1ef1 h\u1ee3p t\u00e1c gi\u1eefa nh\u00e0 thi\u1ebft k\u1ebf v\u00e0 ng\u01b0\u1eddi d\u00f9ng. Kh\u00e1m ph\u00e1 n\u0103m giai \u0111o\u1ea1n c\u1ed1t l\u00f5i &#8211; \u0110\u1ed3ng c\u1ea3m, X\u00e1c \u0111\u1ecbnh, L\u00ean \u00fd t\u01b0\u1edfng, Nguy\u00ean m\u1eabu v\u00e0 Th\u1eed nghi\u1ec7m &#8211; kh\u00f4ng ph\u1ea3i theo tr\u00ecnh t\u1ef1 nghi\u00eam ng\u1eb7t m\u00e0 l\u00e0 c\u00e1c ph\u01b0\u01a1ng th\u1ee9c \u0111\u00f3ng g\u00f3p cho to\u00e0n b\u1ed9 d\u1ef1 \u00e1n thi\u1ebft k\u1ebf. Hi\u1ec3u l\u00fd do t\u1ea1i sao c\u00e1ch ti\u1ebfp c\u1eadn phi tuy\u1ebfn t\u00ednh n\u00e0y t\u1ea1o ra m\u1ed9t v\u00f2ng l\u1eb7p v\u0129nh vi\u1ec5n, cung c\u1ea5p nh\u1eefng hi\u1ec3u bi\u1ebft m\u1edbi v\u00e0 s\u1ef1 hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 ng\u01b0\u1eddi d\u00f9ng th\u1ef1c c\u0169ng nh\u01b0 nh\u1eefng v\u1ea5n \u0111\u1ec1 h\u1ecd g\u1eb7p ph\u1ea3i.<\/p>\n<p>T\u1ed1i \u01b0u h\u00f3a h\u00e0nh tr\u00ecnh gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a b\u1ea1n v\u1edbi h\u01b0\u1edbng d\u1eabn chuy\u00ean s\u00e2u c\u1ee7a ch\u00fang t\u00f4i v\u1ec1 th\u1ebf gi\u1edbi n\u0103ng \u0111\u1ed9ng v\u00e0 \u0111\u1ea7y bi\u1ebfn \u0111\u1ed5i c\u1ee7a T\u01b0 duy thi\u1ebft k\u1ebf.<\/p>\n<h2 id=\"toc_Design_Thinking_Advantages\" class=\"\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">\u01afu \u0111i\u1ec3m t\u01b0 duy thi\u1ebft k\u1ebf<\/h2>\n<p>C\u00f3 r\u1ea5t nhi\u1ec1u \u1ee9ng d\u1ee5ng s\u1eed d\u1ee5ng t\u01b0 duy d\u1ef1a tr\u00ean thi\u1ebft k\u1ebf \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng b\u00ean ngo\u00e0i c\u00e1c l\u0129nh v\u1ef1c ngh\u1ec7 thu\u1eadt \u0111i\u1ec3n h\u00ecnh. Nh\u1eefng l\u1ee3i th\u1ebf n\u00e0y th\u01b0\u1eddng xu\u1ea5t hi\u1ec7n v\u00ec t\u01b0 duy thi\u1ebft k\u1ebf ph\u00e1 v\u1ee1 m\u1ed9t m\u00f4 h\u00ecnh \u0111\u1ed9ng n\u00e3o th\u00f4ng th\u01b0\u1eddng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 t\u01b0 duy \u0111\u00e3 \u0103n s\u00e2u.<\/p>\n<p>T\u01b0 duy \u0103n s\u00e2u x\u1ea3y ra khi con ng\u01b0\u1eddi ph\u00e1t tri\u1ec3n c\u00e1c ki\u1ec3u suy ngh\u0129 d\u1ef1a tr\u00ean c\u00e1c t\u00ecnh hu\u1ed1ng th\u01b0\u1eddng ng\u00e0y v\u00e0 quen thu\u1ed9c c\u1ee7a h\u1ecd. Nh\u1eefng ki\u1ec3u suy ngh\u0129 n\u00e0y gi\u00fap \u00edch cho b\u1ed9 n\u00e3o trong cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y nh\u01b0ng cu\u1ed1i c\u00f9ng l\u1ea1i thu h\u1eb9p kh\u1ea3 n\u0103ng c\u1ee7a ch\u00fang ta trong vi\u1ec7c t\u00ecm ra nh\u1eefng gi\u1ea3i ph\u00e1p m\u1edbi m\u1ed9t c\u00e1ch s\u00e1ng t\u1ea1o t\u1ed3n t\u1ea1i b\u00ean ngo\u00e0i s\u01a1 \u0111\u1ed3 t\u01b0 duy truy\u1ec1n th\u1ed1ng c\u1ee7a ch\u00fang ta.<\/p>\n<p>T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c gi\u00fap \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p b\u00ean ngo\u00e0i bong b\u00f3ng \u0111\u00f3 v\u00e0 th\u00fac \u0111\u1ea9y m\u1ecdi ng\u01b0\u1eddi l\u00ean \u00fd t\u01b0\u1edfng \u1edf nh\u1eefng n\u01a1i m\u00e0 theo truy\u1ec1n th\u1ed1ng h\u1ecd c\u00f3 th\u1ec3 kh\u00f4ng t\u00ecm th\u1ea5y. C\u00f3 kh\u1ea3 n\u0103ng \u00e1p d\u1ee5ng m\u1ed9t t\u01b0 duy m\u1edbi m\u1ebb v\u00e0o m\u1ed9t lo\u1ea1t v\u1ea5n \u0111\u1ec1 m\u1edbi s\u1ebd c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng t\u00ecm ra c\u00e1c gi\u1ea3i ph\u00e1p m\u1edbi v\u00e0 s\u00e1ng t\u1ea1o h\u01a1n, \u0111\u00f3 l\u00e0 m\u1ed9t l\u00fd do khi\u1ebfn t\u01b0 duy thi\u1ebft k\u1ebf \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nhi\u1ec1u trong qu\u00e1 tr\u00ecnh \u0111\u1ed9ng n\u00e3o nh\u00f3m. \u0110\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u00fd do c\u1ea7n nh\u1ea5n m\u1ea1nh \u0111\u1ebfn t\u01b0 duy thi\u1ebft k\u1ebf v\u00e0 \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u1ee3i th\u1ebf kh\u00e1c bi\u1ec7t.<\/p>\n<p><img decoding=\"async\" class=\"lazyload aligncenter wp-image-58465 size-fusion-800\" src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-thinking-process-800x373.jpeg\" data-orig-src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-thinking-process-800x373.jpeg\" alt=\"Qu\u00e1 tr\u00ecnh t\u01b0 duy thi\u1ebft k\u1ebf\" width=\"800\" height=\"373\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27800%27%20height%3D%27373%27%20viewBox%3D%270%200%20800%20373%27%3E%3Crect%20width%3D%27800%27%20height%3D%27373%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-thinking-process-200x93.jpeg 200w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-thinking-process-300x140.jpeg 300w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-thinking-process-400x186.jpeg 400w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-thinking-process-600x279.jpeg 600w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-thinking-process-768x358.jpeg 768w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-thinking-process-800x373.jpeg 800w, https:\/\/ideascale.com\/wp-content\/uploads\/2021\/06\/Design-thinking-process.jpeg 1024w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><b>1. Cho ph\u00e9p c\u00f3 nh\u1eefng quan \u0111i\u1ec3m\/gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o m\u1edbi<\/b><\/p>\n<p>\u01afu \u0111i\u1ec3m c\u1ed1t l\u00f5i c\u1ee7a t\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 x\u00e2y d\u1ef1ng nh\u1eefng quan \u0111i\u1ec3m v\u00e0 gi\u1ea3i ph\u00e1p m\u1edbi t\u1eeb n\u01a1i m\u00e0 tr\u01b0\u1edbc \u0111\u00e2y ch\u00fang kh\u00f4ng th\u1ec3 ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c. \u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p l\u00ean \u00fd t\u01b0\u1edfng s\u00e1ng t\u1ea1o v\u00e0 tr\u1ef1c quan, v\u1ed1n kh\u00e1c v\u1edbi c\u00e1c chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ed9ng n\u00e3o v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 kh\u00e1c.<\/p>\n<p>B\u1eb1ng c\u00e1ch t\u1eadp h\u1ee3p nh\u1eefng b\u1ed9 \u00f3c m\u1edbi m\u1ebb v\u00e0 y\u00eau c\u1ea7u h\u1ecd h\u00ecnh dung c\u00e1c v\u1ea5n \u0111\u1ec1 do ng\u01b0\u1eddi d\u00f9ng x\u00e1c \u0111\u1ecbnh, b\u1ea1n s\u1ebd th\u00fac \u0111\u1ea9y c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ed5i m\u1edbi m\u00e0 tr\u01b0\u1edbc \u0111\u00e2y kh\u00f3 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c. \u0110\u00e2y l\u00e0 kh\u1ea3 n\u0103ng v\u1ed1n c\u00f3 c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p r\u00e8n luy\u1ec7n t\u01b0 duy n\u00e0y, khi\u1ebfn chi\u1ebfn l\u01b0\u1ee3c n\u00e0y tr\u1edf th\u00e0nh m\u1ed9t l\u1ee3i th\u1ebf r\u1ea5t l\u1edbn \u0111\u1ed1i v\u1edbi c\u00e1c nh\u00f3m th\u01b0\u1eddng xuy\u00ean \u0111\u1ed9ng n\u00e3o.<\/p>\n<p><b>2. Gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 g\u1ed1c r\u1ec5<\/b><\/p>\n<p>C\u00e1c b\u00e0i t\u1eadp t\u01b0 duy thi\u1ebft k\u1ebf h\u01b0\u1edbng t\u1edbi vi\u1ec7c t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p b\u1ec1n v\u1eefng v\u00e0 l\u00e2u d\u00e0i. \u0110\u1ec3 t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p b\u1ec1n v\u1eefng, h\u1ecd ph\u1ea3i gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a c\u00e1c v\u1ea5n \u0111\u1ec1 hi\u1ec7n t\u1ea1i.<\/p>\n<p>Nh\u01b0 ch\u00fang ta s\u1ebd th\u1ea3o lu\u1eadn sau, c\u00f3 nhi\u1ec1u giai \u0111o\u1ea1n kh\u00e1c nhau trong qu\u00e1 tr\u00ecnh thi\u1ebft k\u1ebf v\u00e0 m\u1ed9t s\u1ed1 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean li\u00ean quan \u0111\u1ebfn vi\u1ec7c ph\u1ecfng v\u1ea5n ng\u01b0\u1eddi d\u00f9ng v\u00e0 nghi\u00ean c\u1ee9u c\u00e1c v\u1ea5n \u0111\u1ec1 h\u1ecd g\u1eb7p ph\u1ea3i. B\u01b0\u1edbc n\u00e0y th\u01b0\u1eddng b\u1ecb b\u1ecf qua trong c\u00e1c b\u00e0i t\u1eadp \u0111\u1ed9ng n\u00e3o \u0111\u01a1n gi\u1ea3n v\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 thi\u1ebft l\u1eadp c\u00e1c gi\u1ea3i ph\u00e1p nh\u1eafm \u0111\u00fang nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch th\u1ef1c hi\u1ec7n nghi\u00ean c\u1ee9u tr\u1ef1c ti\u1ebfp v\u00e0 d\u00e0nh th\u1eddi gian \u0111\u1ec3 t\u00ecm hi\u1ec3u c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, t\u01b0 duy thi\u1ebft k\u1ebf \u0111\u1ea3m b\u1ea3o m\u1ed9t gi\u1ea3i ph\u00e1p s\u00e1ng su\u1ed1t v\u00e0 c\u00f3 th\u1ec3 m\u1edf r\u1ed9ng nh\u1eb1m \u0111\u00e1p \u1ee9ng b\u1ec1n v\u1eefng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p><b>3. M\u1edf r\u1ed9ng ki\u1ebfn \u200b\u200bth\u1ee9c c\u1ee7a to\u00e0n \u0111\u1ed9i<\/b><\/p>\n<p>T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh nh\u1eb1m m\u1edf r\u1ed9ng ki\u1ebfn \u200b\u200bth\u1ee9c c\u1ee7a m\u1ecdi ng\u01b0\u1eddi c\u00f3 li\u00ean quan. N\u00f3 ph\u1ee5 thu\u1ed9c v\u00e0o vi\u1ec7c nh\u00f3m l\u00e0m vi\u1ec7c c\u00f9ng nhau \u0111\u1ec3 suy ngh\u0129 s\u00e1ng t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3i ph\u00e1p ngo\u00e0i kinh nghi\u1ec7m tr\u01b0\u1edbc \u0111\u00e2y c\u1ee7a h\u1ecd.<\/p>\n<p>C\u0169ng gi\u1ed1ng nh\u01b0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u1ed9ng n\u00e3o kh\u00e1c, vi\u1ec7c g\u1eafn k\u1ebft m\u1ecdi ng\u01b0\u1eddi l\u1ea1i v\u1edbi nhau \u0111\u1ec3 \u0111\u01b0a ra \u00fd t\u01b0\u1edfng cho ph\u00e9p h\u1ecd chuy\u1ec3n giao ki\u1ebfn \u200b\u200bth\u1ee9c gi\u1eefa h\u1ecd, t\u0103ng g\u1ea5p \u0111\u00f4i v\u1ed1n tr\u00ed tu\u1ec7 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. S\u1ef1 h\u1ee3p t\u00e1c n\u00e0y l\u00e0m cho t\u01b0 duy thi\u1ebft k\u1ebf tr\u1edf n\u00ean v\u00f4 c\u00f9ng hi\u1ec7u qu\u1ea3 v\u00e0 gi\u00fap m\u1ecdi ng\u01b0\u1eddi tham gia c\u00f3 c\u01a1 h\u1ed9i ti\u1ebfp c\u1eadn nh\u1eefng \u00fd t\u01b0\u1edfng m\u1edbi v\u00e0 s\u00e1ng t\u1ea1o. Vi\u1ec7c c\u00f3 th\u1ec3 kh\u00f4ng ch\u1ec9 h\u00ecnh dung \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m do ng\u01b0\u1eddi kh\u00e1c \u0111\u1ed9ng n\u00e3o m\u00e0 c\u00f2n c\u00f3 th\u1ec3 xem qu\u00e1 tr\u00ecnh suy ngh\u0129 c\u1ee7a h\u1ecd ph\u00e1t tri\u1ec3n nh\u01b0 th\u1ebf n\u00e0o c\u0169ng c\u00f3 th\u1ec3 th\u00fac \u0111\u1ea9y s\u1ef1 \u0111\u1ed5i m\u1edbi trong c\u00e1c nh\u00f3m th\u1ef1c hi\u1ec7n c\u00e1c b\u00e0i t\u1eadp t\u01b0 duy thi\u1ebft k\u1ebf.<\/p>\n<p><strong><b>T\u00ecm hi\u1ec3u th\u00eam: <a href=\"https:\/\/ideascale.com\/vi\/viblog\/dinh-nghia-tu-duy-truc-quan\/\">T\u01b0 duy tr\u1ef1c quan l\u00e0 g\u00ec?<\/a><\/b><\/strong><\/p>\n<h2 class=\"\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">Ph\u1ea7n k\u1ebft lu\u1eadn<\/h2>\n<p>T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 \u0111ang ng\u00e0y c\u00e0ng ph\u1ed5 bi\u1ebfn, v\u00ec v\u1eady hy v\u1ecdng h\u01b0\u1edbng d\u1eabn n\u00e0y s\u1ebd h\u1eefu \u00edch trong vi\u1ec7c hi\u1ec3u c\u00e1c giai \u0111o\u1ea1n v\u00e0 \u0111\u1ecbnh ngh\u0129a c\u1ee7a n\u00f3. N\u1ebfu mu\u1ed1n t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 b\u1ea3ng tr\u1eafng tr\u1ef1c tuy\u1ebfn ho\u1eb7c h\u1ed9i th\u1ea3o \u1ea3o, b\u1ea1n c\u00f3 th\u1ec3 xem h\u01b0\u1edbng d\u1eabn to\u00e0n di\u1ec7n c\u1ee7a ch\u00fang t\u00f4i b\u1eb1ng c\u00e1ch nh\u1ea5p v\u00e0o li\u00ean k\u1ebft v\u00e0 b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 xem b\u00e0i \u0111\u0103ng blog g\u1ea7n \u0111\u00e2y c\u1ee7a ch\u00fang t\u00f4i v\u1ec1 b\u1ea3ng tr\u1eafng tr\u1ef1c tuy\u1ebfn tr\u00ean blog Ideascale.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>T\u01b0 duy thi\u1ebft k\u1ebf \u0111\u1eb7t ra m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 d\u1ef1a tr\u00ean gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o. N\u1ebfu b\u1ea1n mu\u1ed1n t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 t\u01b0 duy thi\u1ebft k\u1ebf, h\u00e3y xem Fresco.<\/p>\n","protected":false},"author":72,"featured_media":83933,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4437],"tags":[4745,4746],"contributor":[4619],"class_list":["post-83932","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-viblog","tag-dong-nao","tag-tu-duy-thiet-ke","contributor-paul-vanzandt-vi"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, \u01afu \u0111i\u1ec3m v\u00e0 Th\u1ef1c ti\u1ec5n T\u1ed1t nh\u1ea5t<\/title>\n<meta name=\"description\" content=\"T\u01b0 duy thi\u1ebft k\u1ebf \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh trong \u0111\u00f3 c\u00e1c nh\u00f3m c\u1ed1 g\u1eafng hi\u1ec3u kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd, h\u00ecnh dung l\u1ea1i c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 suy ngh\u0129 v\u1ec1 c\u00e1c gi\u1ea3i ph\u00e1p tr\u01b0\u1edbc \u0111\u00e2y ngo\u00e0i t\u1ea7m v\u1edbi. T\u00ecm hi\u1ec3u th\u00eam v\u1ec1 l\u1ee3i \u00edch c\u1ee7a t\u01b0 duy thi\u1ebft k\u1ebf v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p hay nh\u1ea5t.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ideascale.com\/vi\/viblog\/thiet-ke-tu-duy-dinh-nghia\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, \u01afu \u0111i\u1ec3m v\u00e0 Th\u1ef1c ti\u1ec5n T\u1ed1t nh\u1ea5t\" \/>\n<meta property=\"og:description\" content=\"T\u01b0 duy thi\u1ebft k\u1ebf \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh trong \u0111\u00f3 c\u00e1c nh\u00f3m c\u1ed1 g\u1eafng hi\u1ec3u kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd, h\u00ecnh dung l\u1ea1i c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 suy ngh\u0129 v\u1ec1 c\u00e1c gi\u1ea3i ph\u00e1p tr\u01b0\u1edbc \u0111\u00e2y ngo\u00e0i t\u1ea7m v\u1edbi. 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