{"id":83811,"date":"2022-04-19T22:23:19","date_gmt":"2022-04-20T02:23:19","guid":{"rendered":"https:\/\/ideascale.com\/viblog\/quy-trinh-lam-viec-tu-dong-hoa\/"},"modified":"2024-06-13T07:37:31","modified_gmt":"2024-06-13T11:37:31","slug":"quy-trinh-lam-viec-tu-dong-hoa","status":"publish","type":"post","link":"https:\/\/ideascale.com\/vi\/viblog\/quy-trinh-lam-viec-tu-dong-hoa\/","title":{"rendered":"T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, lo\u1ea1i, \u01b0u \u0111i\u1ec3m, tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng v\u00e0 v\u00ed d\u1ee5"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><strong><b>M\u1ee5c l\u1ee5c<\/b><\/strong><\/p>\n<\/div><div class=\"awb-toc-el awb-toc-el--1\" data-awb-toc-id=\"1\" data-awb-toc-options=\"{&quot;allowed_heading_tags&quot;:{&quot;h2&quot;:0},&quot;ignore_headings&quot;:&quot;&quot;,&quot;ignore_headings_words&quot;:&quot;Endnote&quot;,&quot;enable_cache&quot;:&quot;yes&quot;,&quot;highlight_current_heading&quot;:&quot;no&quot;,&quot;hide_hidden_titles&quot;:&quot;yes&quot;,&quot;limit_container&quot;:&quot;post_content&quot;,&quot;select_custom_headings&quot;:&quot;&quot;,&quot;icon&quot;:&quot;fa-flag fas&quot;,&quot;counter_type&quot;:&quot;decimal&quot;}\" style=\"--awb-counter-type:counters(awb-toc, &quot;.&quot;, decimal) &quot;. &quot;;\"><div class=\"awb-toc-el__content\"><ul class=\"awb-toc-el__list awb-toc-el__list--0\"><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Tu_ong_hoa_quy_trinh_lam_viec_la\">T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 g\u00ec?<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Cac_loai_tu_ong_hoa_quy_trinh_lam\">C\u00e1c lo\u1ea1i t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Tai_sao_tu_ong_hoa_quy_trinh_lam\">T\u1ea1i sao t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng?<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Cac_truong_hop_su_dung_tu_ong_hoa\">C\u00e1c tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Cach_tu_ong_hoa_quy_trinh_lam_viec\">C\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a b\u1ea1n<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Cach_tu_ong_hoa_quy_trinh_lam_viec__1\">C\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c b\u1eb1ng ph\u1ea7n m\u1ec1m t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Phan_mem_tu_ong_hoa_quy_trinh_lam\">Ph\u1ea7n m\u1ec1m t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/a><\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><h2>T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 g\u00ec?<\/h2>\n<p>T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 thi\u1ebft k\u1ebf, tri\u1ec3n khai v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh d\u1ef1a tr\u00ean c\u00e1c quy t\u1eafc quy tr\u00ecnh c\u00f4ng vi\u1ec7c hi\u1ec7n c\u00f3. Th\u00f4ng qua t\u1ef1 \u0111\u1ed9ng h\u00f3a, c\u00e1c t\u00e1c v\u1ee5, d\u1eef li\u1ec7u ho\u1eb7c t\u1ec7p c\u1ee7a con ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u0111\u1ecbnh tuy\u1ebfn gi\u1eefa con ng\u01b0\u1eddi ho\u1eb7c m\u00e1y t\u00ednh theo c\u00e1c ti\u00eau chu\u1ea9n kinh doanh \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh tr\u01b0\u1edbc.  <\/p>\n<p>N\u00f3 c\u1ea3i thi\u1ec7n c\u00e1c quy tr\u00ecnh b\u1eb1ng c\u00e1ch thay th\u1ebf c\u00e1c t\u00e1c v\u1ee5 th\u1ee7 c\u00f4ng b\u1eb1ng ph\u1ea7n m\u1ec1m t\u1ef1 \u0111\u1ed9ng h\u00f3a t\u1ea5t c\u1ea3 ho\u1eb7c m\u1ed9t ph\u1ea7n quy tr\u00ecnh. \u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua ph\u1ea7n m\u1ec1m bao g\u1ed3m ch\u1ee9c n\u0103ng m\u00e3 ng\u1eafn, k\u00e9o v\u00e0 th\u1ea3 v\u00e0 giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng.<\/p>\n<p>N\u1ebfu b\u1ea1n mu\u1ed1n t\u00ecm hi\u1ec3u quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 g\u00ec, h\u00e3y \u0111\u1ecdc b\u00e0i vi\u1ebft n\u00e0y. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd th\u1ea3o lu\u1eadn v\u1ec1 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c, c\u00e1c lo\u1ea1i, \u01b0u \u0111i\u1ec3m, tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng v\u00e0 c\u00e1ch x\u00e2y d\u1ef1ng quy tr\u00ecnh l\u00e0m vi\u1ec7c t\u1ef1 \u0111\u1ed9ng b\u1eb1ng ph\u1ea7n m\u1ec1m.  <\/p>\n<h2>C\u00e1c lo\u1ea1i t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/h2>\n<p>C\u00f3 hai lo\u1ea1i t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c, quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a Quy tr\u00ecnh kinh doanh v\u00e0 quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a Quy tr\u00ecnh robot.<\/p>\n<h3>T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh kinh doanh<\/h3>\n<p>Ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd quy tr\u00ecnh kinh doanh (BPM) l\u00e0 c\u00e1ch c\u00e1c c\u00f4ng ty x\u00e2y d\u1ef1ng ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u1ee7a h\u1ecd m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t. N\u00f3 th\u00fac \u0111\u1ea9y quy tr\u00ecnh c\u00f4ng vi\u1ec7c c\u1ee7a quy tr\u00ecnh kinh doanh h\u01b0\u1edbng t\u1edbi hi\u1ec7u qu\u1ea3 cao h\u01a1n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau kinh doanh quan tr\u1ecdng.  <\/p>\n<p>Ph\u1ea7n m\u1ec1m t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh c\u00f4ng vi\u1ec7c c\u1ee7a quy tr\u00ecnh kinh doanh \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u1ee7 c\u00f4ng tr\u01b0\u1edbc \u0111\u00f3. V\u00ed d\u1ee5: c\u00e1c t\u00ednh n\u0103ng T\u1ef1 \u0111\u1ed9ng \u0111i\u1ec1n v\u00e0 Macro trong Excel l\u00e0 nh\u1eefng phi\u00ean b\u1ea3n \u0111\u1ea7u ti\u00ean c\u1ee7a t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh.<\/p>\n<h3>T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh b\u1eb1ng robot<\/h3>\n<p>Ng\u00e0y nay, c\u00f3 ph\u1ea7n m\u1ec1m t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh b\u1eb1ng robot (\u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh b\u1eb1ng robot ho\u1eb7c RPA). \u0110\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 robot th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c t\u01b0\u01a1ng t\u1ef1 nh\u01b0 con ng\u01b0\u1eddi.<\/p>\n<p>Bot c\u00f3 th\u1ec3 ph\u00e1t hi\u1ec7n v\u00e0 \u0111\u1ec1 xu\u1ea5t th\u00f4ng tin ph\u00f9 h\u1ee3p nh\u1ea5t \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 x\u1eed l\u00fd. H\u1ecd c\u0169ng c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc c\u1ee7a b\u1ed9 ph\u1eadn tr\u1ee3 gi\u00fap, x\u00e1c th\u1ef1c \u0111\u0103ng nh\u1eadp v\u00e0 x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1. H\u01a1n n\u1eefa, h\u1ecd c\u0169ng c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c c\u00f9ng v\u1edbi CNTT v\u00e0 c\u00e1c l\u0129nh v\u1ef1c kh\u00e1c \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c quy tr\u00ecnh h\u00e0nh ch\u00ednh.<\/p>\n<p>T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 t\u00ean k\u1ef9 thu\u1eadt cho nh\u1eefng g\u00ec \u0111\u00e3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng h\u00e0ng tr\u0103m n\u0103m. Trong cu\u1ed9c C\u00e1ch m\u1ea1ng C\u00f4ng nghi\u1ec7p, d\u00e2y chuy\u1ec1n l\u1eafp r\u00e1p, s\u1ea3n xu\u1ea5t v\u00e0 n\u00f4ng nghi\u1ec7p l\u00e0 nh\u1eefng ng\u00e0nh \u0111\u1ea7u ti\u00ean s\u1eed d\u1ee5ng quy tr\u00ecnh RPA. Tuy nhi\u00ean, nh\u1eefng th\u1ee9 n\u00e0y d\u1ef1a tr\u00ean m\u00e1y ch\u1ee9 kh\u00f4ng ph\u1ea3i d\u1ef1a tr\u00ean ph\u1ea7n m\u1ec1m.<\/p>\n<p><img decoding=\"async\" class=\"lazyload aligncenter wp-image-58504 size-fusion-400\" src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-400x400.png\" data-orig-src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-400x400.png\" alt=\"T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c\" width=\"400\" height=\"400\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27400%27%20viewBox%3D%270%200%20400%20400%27%3E%3Crect%20width%3D%27400%27%20height%3D%27400%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-66x66.png 66w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-150x150.png 150w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-200x200.png 200w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-300x300.png 300w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-400x400.png 400w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-600x600.png 600w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-768x768.png 768w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-800x800.png 800w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-1024x1024.png 1024w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-1200x1200.png 1200w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-1-1536x1536.png 1536w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<h2>T\u1ea1i sao t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng?<\/h2>\n<p>B\u1eb1ng c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh c\u00f4ng vi\u1ec7c, b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u1ee7 y\u1ebfu do con ng\u01b0\u1eddi x\u1eed l\u00fd th\u1ee7 c\u00f4ng. T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c d\u1eabn \u0111\u1ebfn s\u1ef1 gia t\u0103ng nh\u1eefng \u0111i\u1ec1u sau:<\/p>\n<ul>\n<li>Hi\u1ec7u qu\u1ea3<\/li>\n<\/ul>\n<ul>\n<li>N\u0103ng su\u1ea5t<\/li>\n<\/ul>\n<ul>\n<li>S\u1ef1 ch\u00ednh x\u00e1c<\/li>\n<\/ul>\n<ul>\n<li>Tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh<\/li>\n<\/ul>\n<ul>\n<li>M\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng v\u1edbi c\u00f4ng vi\u1ec7c<\/li>\n<\/ul>\n<p><strong><b>T\u00ecm hi\u1ec3u th\u00eam: <a href=\"https:\/\/ideascale.com\/vi\/viblog\/cong-cu-lam-viec\/\"><span data-sheets-value=\"{\"1\":2,\"2\":\"8 Useful Product Roadmap Examples \"}\" data-sheets-userformat=\"{\"2\":6273,\"3\":{\"1\":0,\"3\":1},\"10\":2,\"14\":{\"1\":3,\"3\":1},\"15\":\"Arial\"}\">C\u00f4ng c\u1ee5 quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 g\u00ec?<\/span><\/a><span data-sheets-value=\"{\"1\":2,\"2\":\"8 Useful Product Roadmap Examples \"}\" data-sheets-userformat=\"{\"2\":6273,\"3\":{\"1\":0,\"3\":1},\"10\":2,\"14\":{\"1\":3,\"3\":1},\"15\":\"Arial\"}\"> <\/span><\/b><\/strong><\/p>\n<h2>C\u00e1c tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/h2>\n<p>H\u1ea7u h\u1ebft c\u00e1c quy tr\u00ecnh c\u00f4ng vi\u1ec7c \u0111\u1ec1u c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edfng l\u1ee3i t\u1eeb t\u1ef1 \u0111\u1ed9ng h\u00f3a. V\u00ed d\u1ee5: b\u1ea1n c\u00f3 th\u1ec3 thi\u1ebft l\u1eadp v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c th\u1ee7 t\u1ee5c ph\u00ea duy\u1ec7t c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m ho\u1eb7c gi\u1ea5y t\u1edd gi\u1edbi thi\u1ec7u nh\u00e2n vi\u00ean cho b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1.<\/p>\n<p>B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y ph\u1ea7n m\u1ec1m t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c trong h\u1ea7u h\u1ebft c\u00e1c l\u0129nh v\u1ef1c c\u00f4ng nghi\u1ec7p:  <\/p>\n<h3>Ch\u1ebf t\u1ea1o<\/h3>\n<p>T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u00e3 thay \u0111\u1ed5i b\u1ed1i c\u1ea3nh s\u1ea3n xu\u1ea5t. N\u00f3 \u0111i\u1ec1u ch\u1ec9nh nh\u1eefng thay \u0111\u1ed5i trong c\u01a1 c\u1ea5u ngu\u1ed3n cung v\u00e0 c\u00f4ng ty. S\u1ea3n xu\u1ea5t c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c y\u00eau c\u1ea7u mua h\u00e0ng, trao \u0111\u1ed5i qu\u1ea3n l\u00fd h\u1ee3p \u0111\u1ed3ng v\u00e0 c\u00e1c d\u1ef1 \u00e1n ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m \u0111\u01b0a ra th\u1ecb tr\u01b0\u1eddng.<\/p>\n<p>N\u00f3 lo\u1ea1i b\u1ecf s\u1ef1 d\u01b0 th\u1eeba, gi\u1ea3m c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 gi\u1ea3m vi\u1ec7c mua s\u1eafm, ng\u00e2n s\u00e1ch, ph\u00ea duy\u1ec7t chu\u1ed7i cung \u1ee9ng v\u00e0 th\u1eddi gian chu k\u1ef3.  <\/p>\n<h3>T\u00e0i ch\u00ednh<\/h3>\n<p>T\u1ef1 \u0111\u1ed9ng h\u00f3a c\u1ea3i thi\u1ec7n t\u00ednh nh\u1ea5t qu\u00e1n trong thanh to\u00e1n, gi\u1ea3m ngh\u0129a v\u1ee5 tu\u00e2n th\u1ee7 v\u00e0 cho ph\u00e9p d\u1ef1 b\u00e1o v\u00e0 thu doanh thu c\u00f3 \u0111\u1ed9 ch\u00ednh x\u00e1c cao h\u01a1n.<\/p>\n<h3>Ti\u1ebfp th\u1ecb  <\/h3>\n<p>Quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb (MOPS) s\u1eed d\u1ee5ng t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c cho c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb, k\u00eanh li\u00ean l\u1ea1c v\u1edbi kh\u00e1ch h\u00e0ng, gi\u00e1m s\u00e1t KPI v\u00e0 ph\u00e2n t\u00edch th\u1ecb tr\u01b0\u1eddng.<\/p>\n<h3>Vi\u1ec7c b\u00e1n h\u00e0ng<\/h3>\n<p>Qu\u1ea3n l\u00fd quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u0169ng l\u00e0 m\u1ed9t t\u00ednh n\u0103ng c\u1ee7a ph\u1ea7n m\u1ec1m Qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM). N\u00f3 h\u1ee3p l\u00fd h\u00f3a d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, \u0111i\u1ec1n bi\u1ec3u m\u1eabu v\u00e0 h\u1ee3p t\u00e1c gi\u1eefa c\u00e1c ph\u00f2ng ban. V\u00ed d\u1ee5: CRM c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u1ea3nh b\u00e1o lu\u1ed3ng ph\u00ea duy\u1ec7t v\u00e0 c\u1eadp nh\u1eadt b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n n\u1ed9i b\u1ed9 khi kh\u00e1ch h\u00e0ng ho\u00e0n th\u00e0nh m\u1ed9t h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3, ch\u1eb3ng h\u1ea1n nh\u01b0 k\u00fd t\u00e0i li\u1ec7u ho\u1eb7c nh\u1eadp th\u00f4ng tin.<\/p>\n<h3>Qu\u1ea3n l\u00fd h\u1ec7 th\u1ed1ng<\/h3>\n<p>CNTT d\u01b0\u1edbi d\u1ea1ng d\u1ecbch v\u1ee5 (ITaaS) l\u00e0 m\u00f4 h\u00ecnh ph\u1ea7n m\u1ec1m cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 \u0111\u00e1m m\u00e2y \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd cho doanh nghi\u1ec7p v\u00e0 bao g\u1ed3m l\u1eadp tr\u00ecnh quy tr\u00ecnh l\u00e0m vi\u1ec7c.  <\/p>\n<p>Ph\u1ea7n m\u1ec1m t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c \u0111i\u1ec1u khi\u1ec3n t\u1eadp trung \u0111\u1ec3 \u0111\u1ecbnh c\u1ea5u h\u00ecnh, tri\u1ec3n khai v\u00e0 qu\u1ea3n l\u00fd m\u1ea1ng c\u00f4ng ty.<\/p>\n<h3>Ho\u1ea1t \u0111\u1ed9ng CNTT  <\/h3>\n<p>T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c h\u1ed7 tr\u1ee3 vi\u1ec7c qu\u1ea3n l\u00fd ng\u01b0\u1eddi d\u00f9ng m\u1ea1ng \u1edf nhi\u1ec1u b\u1ed9 ph\u1eadn, ch\u1eb3ng h\u1ea1n nh\u01b0 nh\u00f3m b\u00e1n h\u00e0ng, t\u00e0i ch\u00ednh, ph\u00e1p l\u00fd v\u00e0 h\u00e0nh ch\u00ednh. T\u1ef1 \u0111\u1ed9ng h\u00f3a n\u00e0y c\u00f3 l\u1ee3i cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng m\u1ea1ng n\u1ed9i b\u1ed9.<\/p>\n<p><img decoding=\"async\" class=\"lazyload aligncenter wp-image-58506 size-fusion-800\" src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-3-800x450.png\" data-orig-src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-3-800x450.png\" alt=\"T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c\" width=\"800\" height=\"450\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27800%27%20height%3D%27450%27%20viewBox%3D%270%200%20800%20450%27%3E%3Crect%20width%3D%27800%27%20height%3D%27450%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-3-200x113.png 200w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-3-300x169.png 300w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-3-400x225.png 400w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-3-600x338.png 600w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-3-768x432.png 768w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-3-800x450.png 800w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-3-1024x576.png 1024w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-3-1200x675.png 1200w, https:\/\/ideascale.com\/wp-content\/uploads\/2022\/04\/Workflow-Automation-3-1536x864.png 1536w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2>C\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a b\u1ea1n  <\/h2>\n<p>Sau \u0111\u00e2y l\u00e0 n\u0103m b\u01b0\u1edbc li\u00ean quan \u0111\u1ebfn vi\u1ec7c th\u1ef1c hi\u1ec7n k\u1ebf ho\u1ea1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/p>\n<h3>X\u00e1c \u0111\u1ecbnh m\u1ed9t qu\u00e1 tr\u00ecnh l\u1eb7p \u0111i l\u1eb7p l\u1ea1i<\/h3>\n<p>\u0110\u1ea7u ti\u00ean, h\u00e3y t\u00ecm ra m\u1ed9t quy tr\u00ecnh l\u1eb7p \u0111i l\u1eb7p l\u1ea1i v\u00e0 th\u1ee7 c\u00f4ng trong doanh nghi\u1ec7p c\u1ee7a b\u1ea1n. Sau \u0111\u00f3, h\u00e3y thu h\u00fat s\u1ef1 tham gia c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1eadn h\u00e0nh v\u00e0 xem x\u00e9t \u00fd ki\u1ebfn \u200b\u200b\u0111\u00f3ng g\u00f3p c\u1ee7a h\u1ecd.  <\/p>\n<h4>X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau<\/h4>\n<p>Sau \u0111\u00f3, h\u00e3y tr\u00ecnh b\u00e0y r\u00f5 r\u00e0ng l\u1ee3i \u00edch m\u00e0 b\u1ea1n mong mu\u1ed1n t\u1eeb vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a m\u1ed9t nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 v\u00e0 truy\u1ec1n \u0111\u1ea1t n\u00f3 v\u1edbi nh\u1eefng nh\u00e2n vi\u00ean ch\u1ecbu tr\u00e1ch nhi\u1ec7m. V\u00ed d\u1ee5: m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 l\u00e0 &#8211; T\u0103ng ROI, c\u1ea3i thi\u1ec7n th\u1eddi gian chu k\u1ef3 v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u1ee7a nh\u00f3m.  <\/p>\n<h3>Hu\u1ea5n luy\u1ec7n \u0111\u1ed9i<\/h3>\n<p>Ph\u1ea7n quan tr\u1ecdng nh\u1ea5t c\u1ee7a m\u1ecdi s\u00e1ng ki\u1ebfn \u200b\u200bl\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng. T\u01b0\u01a1ng t\u1ef1, s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c ph\u1ee5 thu\u1ed9c v\u00e0o s\u1ef1 \u0111\u00e0o t\u1ea1o v\u00e0 s\u1ef1 s\u1eb5n l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean ph\u1ee5 tr\u00e1ch qu\u1ea3n l\u00fd n\u00f3. Do \u0111\u00f3, h\u00e3y khuy\u1ebfn kh\u00edch ph\u1ea3n h\u1ed3i c\u1ee7a h\u1ecd m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, \u0111\u1ed3ng th\u1eddi truy\u1ec1n \u0111\u1ea1t c\u00e1c m\u1ee5c ti\u00eau v\u00e0 l\u1ee3i \u00edch cho ch\u1ee7 s\u1edf h\u1eefu quy tr\u00ecnh.<\/p>\n<h3>Thi\u1ebft k\u1ebf quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/h3>\n<p>X\u00e2y d\u1ef1ng quy tr\u00ecnh trong c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd quy tr\u00ecnh l\u00e0m vi\u1ec7c. T\u1ea1o bi\u1ec3u m\u1eabu, x\u00e1c \u0111\u1ecbnh quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u0169ng nh\u01b0 g\u00e1n quy\u1ec1n v\u00e0 quy t\u1eafc cho t\u1eebng b\u01b0\u1edbc v\u00e0 c\u00e1c b\u00ean li\u00ean quan.<\/p>\n<h3>\u0110o l\u01b0\u1eddng KPI v\u00e0 ROI<\/h3>\n<p>Cu\u1ed1i c\u00f9ng, \u0111i\u1ec1u c\u1ea7n thi\u1ebft l\u00e0 ph\u1ea3i \u0111\u00e1nh gi\u00e1 c\u00e1c s\u1ed1 li\u1ec7u sau khi th\u1ef1c hi\u1ec7n v\u00e0 so s\u00e1nh ch\u00fang v\u1edbi k\u1ebft qu\u1ea3 trong qu\u00e1 kh\u1ee9. Ph\u00e2n t\u00edch n\u00e0y s\u1ebd gi\u00fap x\u00e1c \u0111\u1ecbnh xem b\u1ea1n c\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh hay kh\u00f4ng.  <\/p>\n<p><strong><b>T\u00ecm hi\u1ec3u th\u00eam: <a href=\"https:\/\/ideascale.com\/blog\/workflow-process-definition\/\"><span data-sheets-value=\"{\"1\":2,\"2\":\"8 Useful Product Roadmap Examples \"}\" data-sheets-userformat=\"{\"2\":6273,\"3\":{\"1\":0,\"3\":1},\"10\":2,\"14\":{\"1\":3,\"3\":1},\"15\":\"Arial\"}\">Quy tr\u00ecnh quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 g\u00ec?<\/span><\/a><\/b><\/strong><\/p>\n<h2>C\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c b\u1eb1ng ph\u1ea7n m\u1ec1m t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/h2>\n<p>\u0110\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a b\u1ea1n, b\u1ea1n ph\u1ea3i t\u00ecm ra quy tr\u00ecnh l\u00e0m vi\u1ec7c. Vi\u1ec7c t\u1ea1o quy tr\u00ecnh l\u00e0m vi\u1ec7c th\u1eadt \u0111\u01a1n gi\u1ea3n khi b\u1ea1n hi\u1ec3u r\u00f5 h\u01a1n c\u00e1ch s\u1eed d\u1ee5ng b\u1ea3ng tr\u1eafng tr\u1ef1c tuy\u1ebfn. Ch\u00fang l\u00e0 nh\u1eefng c\u00f4ng c\u1ee5 tuy\u1ec7t v\u1eddi \u0111\u1ec3 t\u1ea1o s\u01a1 \u0111\u1ed3 quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u00ec ch\u00fang cho ph\u00e9p b\u1ea1n k\u1ebft h\u1ee3p to\u00e0n b\u1ed9 nh\u00f3m c\u1ee7a m\u00ecnh v\u00e0 th\u00fac \u0111\u1ea9y m\u00f4i tr\u01b0\u1eddng c\u1ed9ng t\u00e1c.<\/p>\n<p>Vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a doanh nghi\u1ec7p b\u1ea1n kh\u00f4ng h\u1ec1 ph\u1ee9c t\u1ea1p. Tr\u00ean th\u1ef1c t\u1ebf, B\u1ea1n c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh l\u00e0m vi\u1ec7c, l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 x\u00e2y d\u1ef1ng ch\u00fang b\u1eb1ng \u0111\u1ed3 h\u1ecda \u0111\u1ec3 b\u1eaft ch\u01b0\u1edbc ho\u1eb7c c\u1ea3i thi\u1ec7n c\u00e1c quy tr\u00ecnh hi\u1ec7n t\u1ea1i. s\u1eed d\u1ee5ng giao di\u1ec7n k\u00e9o v\u00e0 th\u1ea3 \u0111\u1ec3 th\u00eam v\u00e0 s\u1eafp x\u1ebfp c\u00e1c t\u00e1c v\u1ee5.<\/p>\n<p>Qu\u00e1 tr\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb t\u0129nh v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 b\u1edfi t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan v\u1ec1 \u0111\u1ed9 ch\u00ednh x\u00e1c. Sau khi thi\u1ebft k\u1ebf t\u0129nh ho\u00e0n t\u1ea5t, qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n quy tr\u00ecnh th\u1ef1c t\u1ebf, bao g\u1ed3m c\u00e1c bi\u1ec3u m\u1eabu, nhi\u1ec7m v\u1ee5, ng\u01b0\u1eddi nh\u1eadn v\u00e0 c\u1ea3nh b\u00e1o\/th\u00f4ng b\u00e1o s\u1ebd b\u1eaft \u0111\u1ea7u.<\/p>\n<h2>Ph\u1ea7n m\u1ec1m t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/h2>\n<p>Ph\u1ea7n m\u1ec1m t\u1ed1t nh\u1ea5t \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a b\u1ea1n bao g\u1ed3m Process Maker, Integrify, Kissflow, Flokzu, Comindware Tracker v\u00e0 Nintex. Th\u00f4ng th\u01b0\u1eddng, c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd quy tr\u00ecnh kinh doanh (BPM) ho\u1eb7c g\u00f3i ph\u1ea7n m\u1ec1m r\u1ed9ng h\u01a1n, ch\u1eb3ng h\u1ea1n nh\u01b0 t\u1ef1 \u0111\u1ed9ng h\u00f3a ti\u1ebfp th\u1ecb ho\u1eb7c CRM s\u1ebd bao g\u1ed3m ph\u1ea7n m\u1ec1m t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c.<\/p>\n<h2>Endnote<\/h2>\n<p>Hy v\u1ecdng b\u00e0i vi\u1ebft n\u00e0y \u0111\u00e3 gi\u00fap b\u1ea1n hi\u1ec3u c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh c\u00f4ng vi\u1ec7c c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t c\u00f4ng c\u1ee5 c\u1ef1c k\u1ef3 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 kinh doanh t\u1ed5ng th\u1ec3 c\u1ee7a b\u1ea1n. N\u1ebfu b\u1ea1n mu\u1ed1n t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 b\u1ea3ng tr\u1eafng tr\u1ef1c tuy\u1ebfn, h\u00e3y xem <a href=\"https:\/\/ideascale.com\/vi\/bang-trang-y-tuong\/\">B\u1ea3ng tr\u1eafng IdeaScale<\/a> .<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":72,"featured_media":83812,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4437],"tags":[],"contributor":[4619],"class_list":["post-83811","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-viblog","contributor-paul-vanzandt-vi"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, lo\u1ea1i, \u01b0u \u0111i\u1ec3m, tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng v\u00e0 v\u00ed d\u1ee5<\/title>\n<meta name=\"description\" content=\"T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 thi\u1ebft k\u1ebf, tri\u1ec3n khai v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh d\u1ef1a tr\u00ean c\u00e1c quy t\u1eafc quy tr\u00ecnh c\u00f4ng vi\u1ec7c hi\u1ec7n c\u00f3. T\u00ecm hi\u1ec3u th\u00eam v\u1ec1 c\u00e1c lo\u1ea1i t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c, \u01b0u \u0111i\u1ec3m, tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng v\u00e0 v\u00ed d\u1ee5.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ideascale.com\/vi\/viblog\/quy-trinh-lam-viec-tu-dong-hoa\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, lo\u1ea1i, \u01b0u \u0111i\u1ec3m, tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng v\u00e0 v\u00ed d\u1ee5\" \/>\n<meta property=\"og:description\" content=\"T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 thi\u1ebft k\u1ebf, tri\u1ec3n khai v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh d\u1ef1a tr\u00ean c\u00e1c quy t\u1eafc quy tr\u00ecnh c\u00f4ng vi\u1ec7c hi\u1ec7n c\u00f3. 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