{"id":83804,"date":"2022-04-22T17:25:09","date_gmt":"2022-04-22T21:25:09","guid":{"rendered":"https:\/\/ideascale.com\/viblog\/cong-cu-lam-viec\/"},"modified":"2024-06-13T07:36:15","modified_gmt":"2024-06-13T11:36:15","slug":"cong-cu-lam-viec","status":"publish","type":"post","link":"https:\/\/ideascale.com\/vi\/viblog\/cong-cu-lam-viec\/","title":{"rendered":"C\u00f4ng c\u1ee5 quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, l\u1ee3i \u00edch v\u00e0 tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng"},"content":{"rendered":"
M\u1ee5c l\u1ee5c<\/b><\/strong><\/p>\n<\/div> \n
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<\/p>\n C\u00f4ng c\u1ee5 Workflow \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 ph\u1ea7n m\u1ec1m t\u1ef1 \u0111\u1ed9ng h\u00f3a m\u1ed9t chu\u1ed7i c\u00e1c t\u00e1c v\u1ee5, \u0111i\u1ec1u khi\u1ec3n ch\u00fang t\u1eebng b\u01b0\u1edbc d\u1ef1a tr\u00ean c\u00e1c quy tr\u00ecnh \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh tr\u01b0\u1edbc. Ngo\u00e0i vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c nhi\u1ec7m v\u1ee5, c\u00f4ng c\u1ee5 x\u1eed l\u00fd c\u00f4ng vi\u1ec7c c\u00f3 th\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh \u0111\u1ec3 h\u01b0\u1edbng d\u1eabn c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u1ebfn b\u01b0\u1edbc hi\u1ec7u qu\u1ea3 nh\u1ea5t, t\u1eeb \u0111\u00f3 gi\u1ea3m th\u1eddi gian ra quy\u1ebft \u0111\u1ecbnh cho nh\u00e2n vi\u00ean. C\u00f4ng c\u1ee5 quy tr\u00ecnh l\u00e0m vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c ch\u1ee9c n\u0103ng n\u00e0y v\u1edbi ph\u1ea3n h\u1ed3i theo th\u1eddi gian.<\/p>\n
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<\/p>\n Theo truy\u1ec1n th\u1ed1ng, c\u00e1c doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n h\u1ea7u h\u1ebft quy tr\u00ecnh c\u00f4ng vi\u1ec7c th\u00f4ng qua gi\u1ea5y t\u1edd ho\u1eb7c email \u0111\u1ec3 ph\u00ea duy\u1ec7t quy tr\u00ecnh. Tuy nhi\u00ean, c\u00e1c doanh nghi\u1ec7p \u0111\u00e3 chuy\u1ec3n sang c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y. Ph\u1ea7n m\u1ec1m n\u00e0y cho ph\u00e9p c\u00e1c c\u00f4ng ty t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ed1c \u0111\u1ed9 v\u00e0 hi\u1ec7u qu\u1ea3, \u0111\u1ed3ng th\u1eddi lo\u1ea1i b\u1ecf nh\u1eefng ph\u1ea7n d\u01b0 th\u1eeba \u0111\u1ec3 c\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t t\u1ed5ng th\u1ec3.<\/p>\n
<\/p>\n H\u1ea7u h\u1ebft c\u00e1c ph\u1ea7n m\u1ec1m n\u00e0y \u0111\u1ec1u \u0111i k\u00e8m v\u1edbi tr\u00ecnh t\u1ea1o quy tr\u00ecnh l\u00e0m vi\u1ec7c t\u00edch h\u1ee3p, cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng x\u00e2y d\u1ef1ng quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a n\u00f3 m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i vi\u1ebft m\u00e3. Tr\u00ecnh t\u1ea1o quy tr\u00ecnh c\u00f4ng vi\u1ec7c cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng l\u00ean l\u1ecbch c\u00e1c t\u00e1c v\u1ee5 theo th\u1ee9 t\u1ef1 tu\u1ea7n t\u1ef1, ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch linh ho\u1ea1t d\u1ef1a tr\u00ean d\u1eef li\u1ec7u trong bi\u1ec3u m\u1eabu v\u00e0 bao g\u1ed3m c\u00e1c \u0111i\u1ec1u ki\u1ec7n, ngo\u1ea1i l\u1ec7, v.v.<\/p>\n
<\/p>\n C\u00f4ng c\u1ee5 quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 c\u00e1c t\u1eadp l\u1ec7nh \u0111\u01b0\u1ee3c l\u1eadp tr\u00ecnh s\u1eb5n \u0111\u1ec3 th\u1ef1c thi c\u00e1c b\u01b0\u1edbc d\u1ef1a tr\u00ean thi\u1ebft k\u1ebf quy tr\u00ecnh c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n, t\u1ee9c l\u00e0 c\u00e1ch c\u00e1c nhi\u1ec7m v\u1ee5 s\u1ebd chuy\u1ec3n t\u1eeb giai \u0111o\u1ea1n n\u00e0y sang giai \u0111o\u1ea1n ti\u1ebfp theo. V\u1ec1 c\u01a1 b\u1ea3n, c\u00f4ng c\u1ee5 x\u1eed l\u00fd c\u00f4ng vi\u1ec7c l\u00e0 m\u1ed9t \u0111o\u1ea1n m\u00e3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u00e0o ph\u1ea7n m\u1ec1m \u0111\u1ec3 chuy\u1ec3n c\u00f4ng vi\u1ec7c t\u1eeb b\u01b0\u1edbc n\u00e0y sang b\u01b0\u1edbc ti\u1ebfp theo.<\/p>\n
<\/p>\n C\u1ea7n l\u01b0u \u00fd r\u1eb1ng c\u00f4ng c\u1ee5 x\u1eed l\u00fd c\u00f4ng vi\u1ec7c kh\u00f4ng c\u00f3 quy\u1ec1n quy\u1ebft \u0111\u1ecbnh “c\u00e1ch th\u1ee9c” th\u1ef1c hi\u1ec7n quy tr\u00ecnh l\u00e0m vi\u1ec7c. Thay v\u00e0o \u0111\u00f3, n\u00f3 tu\u00e2n theo thi\u1ebft k\u1ebf v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5.<\/p>\n
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<\/p>\n C\u00f4ng c\u1ee5 quy tr\u00ecnh l\u00e0m vi\u1ec7c cho ph\u00e9p nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 \u00edt th\u1ee7 c\u00f4ng v\u00e0 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i h\u01a1n. H\u1ea7u h\u1ebft c\u00e1c t\u00f9y ch\u1ecdn ph\u1ea7n m\u1ec1m c\u00f3 s\u1eb5n bao g\u1ed3m m\u1ed9t s\u1ed1 ho\u1eb7c t\u1ea5t c\u1ea3 c\u00e1c t\u00ednh n\u0103ng sau:<\/p>\n
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<\/p>\n T\u00ecm hi\u1ec3u th\u00eam: Quy tr\u00ecnh c\u00f4ng vi\u1ec7c l\u00e0 g\u00ec?<\/a><\/b><\/strong><\/p>\n
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<\/p>\n C\u00f4ng c\u1ee5 x\u1eed l\u00fd c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p mang l\u1ea1i s\u1ef1 minh b\u1ea1ch ho\u00e0n to\u00e0n cho t\u1eebng nhi\u1ec7m v\u1ee5, gi\u00fap m\u1ecdi ng\u01b0\u1eddi d\u1ec5 d\u00e0ng t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh. Sau \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u1ee3i \u00edch b\u1ed5 sung c\u1ee7a c\u00f4ng c\u1ee5 x\u1eed l\u00fd c\u00f4ng vi\u1ec7c khi\u1ebfn ch\u00fang c\u00f3 gi\u00e1 tr\u1ecb,<\/p>\n
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<\/p>\n C\u00f4ng c\u1ee5 quy tr\u00ecnh l\u00e0m vi\u1ec7c cho ph\u00e9p d\u1eef li\u1ec7u, t\u00e0i li\u1ec7u, nhi\u1ec7m v\u1ee5 v\u00e0 s\u1ef1 ki\u1ec7n di\u1ec5n ra h\u00e0i h\u00f2a.<\/p>\n
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<\/p>\n M\u1ed7i nh\u00e2n vi\u00ean c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0o th\u00f4ng tin nhi\u1ec7m v\u1ee5, gi\u00fap ho\u00e0n th\u00e0nh ch\u00fang \u0111\u00fang h\u1ea1n d\u1ec5 d\u00e0ng h\u01a1n.<\/p>\n
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<\/p>\n C\u00f4ng c\u1ee5 quy tr\u00ecnh l\u00e0m vi\u1ec7c cho ph\u00e9p b\u1ea1n x\u00e1c \u0111\u1ecbnh v\u00e0 lo\u1ea1i b\u1ecf nh\u1eefng ph\u1ea7n d\u01b0 th\u1eeba m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00ec m\u1ed7i t\u00e1c v\u1ee5 v\u00e0 quy tr\u00ecnh \u0111\u1ec1u minh b\u1ea1ch.<\/p>\n
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<\/p>\n C\u00f4ng c\u1ee5 quy tr\u00ecnh l\u00e0m vi\u1ec7c gi\u1ea3m \u0111\u00e1ng k\u1ec3 c\u00e1c h\u1ec7 th\u1ed1ng truy\u1ec1n th\u1ed1ng nh\u01b0 email, t\u00e0i li\u1ec7u v\u00e0 b\u1ea3n ghi nh\u1edb. Do \u0111\u00f3, ti\u1ebft ki\u1ec7m ti\u1ec1n v\u00e0 t\u00e0i nguy\u00ean m\u00e0 kh\u00f4ng l\u00e0m m\u1ea5t d\u1eef li\u1ec7u.<\/p>\n
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<\/p>\n Sau \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn nh\u1ea5t c\u1ee7a c\u00f4ng c\u1ee5 x\u1eed l\u00fd c\u00f4ng vi\u1ec7c:<\/p>\n
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<\/p>\n Theo nghi\u00ean c\u1ee9u \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi Brandon Hall Group, c\u00e1c doanh nghi\u1ec7p c\u00f3 quy tr\u00ecnh gi\u1edbi thi\u1ec7u m\u1ea1nh m\u1ebd c\u00f3 kh\u1ea3 n\u0103ng gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean cao h\u01a1n 82% v\u00e0 n\u0103ng su\u1ea5t cao h\u01a1n 70%.<\/p>\n
<\/p>\n H\u01a1n n\u1eefa, kho\u1ea3ng 58% c\u00e1c t\u1ed5 ch\u1ee9c d\u1ef1a v\u00e0o quy tr\u00ecnh \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean th\u1ee7 c\u00f4ng, d\u1eabn \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean b\u1ecb r\u1eddi r\u1ea1c v\u00e0 kh\u00f3 ch\u1ecbu.<\/p>\n
<\/p>\n Do \u0111\u00f3, m\u1ed9t t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n m\u1ed9t quy tr\u00ecnh gi\u1edbi thi\u1ec7u mang t\u00ednh chi\u1ebfn l\u01b0\u1ee3c thay v\u00ec h\u00e0nh ch\u00ednh b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 l\u00e0m vi\u1ec7c.<\/p>\n
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<\/p>\n Theo truy\u1ec1n th\u1ed1ng, quy tr\u00ecnh ph\u00ea duy\u1ec7t th\u1ee7 c\u00f4ng d\u1eabn \u0111\u1ebfn chi ph\u00ed \u0111\u00e1ng k\u1ec3. \u0110\u1ec3 minh h\u1ecda, d\u1eef li\u1ec7u c\u1ee7a Trung t\u00e2m Chi\u1ebfn l\u01b0\u1ee3c mua s\u1eafm n\u00e2ng cao cho th\u1ea5y r\u1eb1ng chi ph\u00ed trung b\u00ecnh ph\u00e1t sinh cho m\u1ed7i \u0111\u01a1n \u0111\u1eb7t h\u00e0ng dao \u0111\u1ed9ng t\u1eeb 50 \u0111\u1ebfn 1.000 USD, t\u00f9y thu\u1ed9c v\u00e0o ng\u00e0nh.<\/p>\n
<\/p>\n S\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 x\u1eed l\u00fd c\u00f4ng vi\u1ec7c c\u00f3 th\u1ec3 gi\u1ea3m \u0111\u00e1ng k\u1ec3 nh\u1eefng chi ph\u00ed n\u00e0y th\u00f4ng qua t\u1ef1 \u0111\u1ed9ng h\u00f3a. V\u00ed d\u1ee5: quy tr\u00ecnh ph\u00ea duy\u1ec7t t\u1ef1 \u0111\u1ed9ng s\u1ebd tr\u00f4ng nh\u01b0 th\u1ebf n\u00e0y:<\/p>\n
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<\/p>\n Nh\u1edd \u0111\u00f3, cho ph\u00e9p nh\u00e2n vi\u00ean d\u1ec5 d\u00e0ng theo d\u00f5i tr\u1ea1ng th\u00e1i y\u00eau c\u1ea7u m\u00e0 kh\u00f4ng m\u1ea5t th\u1eddi gian theo d\u00f5i ng\u01b0\u1eddi gi\u00e1m s\u00e1t \u0111\u1ec3 xin ch\u1eef k\u00fd.<\/p>\n
<\/p>\nWhat is a Workflow Engine?<\/h2>\n
How Workflow Engines Have Revolutionized Process Management in Businesses<\/h2>\n
The Key Features of a Workflow Engine<\/h2>\n
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Benefits of a Workflow Engine<\/h2>\n
Seamless Flow of Data<\/h3>\n
Increased Visibility<\/h3>\n
Reduced Bottlenecks<\/h3>\n
Improves efficiency and reduces costs<\/h3>\n
Use Cases<\/h2>\n
Employee Onboarding<\/h3>\n
Approval Processes<\/h3>\n
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