{"id":83728,"date":"2023-07-24T10:48:42","date_gmt":"2023-07-24T14:48:42","guid":{"rendered":"https:\/\/ideascale.com\/viblog\/so-do-xuong-ca-la-gi\/"},"modified":"2024-06-13T06:37:54","modified_gmt":"2024-06-13T10:37:54","slug":"so-do-xuong-ca-la-gi","status":"publish","type":"post","link":"https:\/\/ideascale.com\/vi\/viblog\/so-do-xuong-ca-la-gi\/","title":{"rendered":"S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 l\u00e0 g\u00ec? Definition, Categories, Types, Examples and Best Practices"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><strong><b>M\u1ee5c l\u1ee5c<\/b><\/strong><\/p>\n<\/div><div class=\"awb-toc-el awb-toc-el--1\" data-awb-toc-id=\"1\" data-awb-toc-options=\"{&quot;allowed_heading_tags&quot;:{&quot;h2&quot;:0},&quot;ignore_headings&quot;:&quot;&quot;,&quot;ignore_headings_words&quot;:&quot;Conclusion&quot;,&quot;enable_cache&quot;:&quot;yes&quot;,&quot;highlight_current_heading&quot;:&quot;no&quot;,&quot;hide_hidden_titles&quot;:&quot;yes&quot;,&quot;limit_container&quot;:&quot;post_content&quot;,&quot;select_custom_headings&quot;:&quot;&quot;,&quot;icon&quot;:&quot;fa-flag fas&quot;,&quot;counter_type&quot;:&quot;decimal&quot;}\" style=\"--awb-counter-type:counters(awb-toc, &quot;.&quot;, decimal) &quot;. &quot;;\"><div class=\"awb-toc-el__content\"><ul class=\"awb-toc-el__list awb-toc-el__list--0\"><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_What_is_a_Fishbone_Diagram\">S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 l\u00e0 g\u00ec?<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Importance_and_Purpose_of_Fishbone_Diagrams\">T\u1ea7m quan tr\u1ecdng v\u00e0 m\u1ee5c \u0111\u00edch c\u1ee7a bi\u1ec3u \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Fishbone_Diagrams_Categories\">S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Types_of_Fishbone_Diagrams\">C\u00e1c lo\u1ea1i bi\u1ec3u \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_How_Fishbone_Diagrams_Examples_to_Drive_Solutions\">C\u00e1ch s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 \u0111\u1ec3 th\u00fac \u0111\u1ea9y gi\u1ea3i ph\u00e1p<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_How_to_Create_a_Fishbone_Diagram_4_Key\">C\u00e1ch t\u1ea1o bi\u1ec3u \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1: 4 b\u01b0\u1edbc ch\u00ednh<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Top_5_Best_Practices_for_a_Fishbone_Diagram\">Top 5 ph\u01b0\u01a1ng ph\u00e1p th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t cho s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 n\u0103m 2023<\/a><\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><h2 id=\"toc_What_is_a_Fishbone_Diagram\" class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 l\u00e0 g\u00ec?<\/h2>\n<p><span style=\"font-weight: 400;\">S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1, c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 s\u01a1 \u0111\u1ed3 Ishikawa, \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n m\u1ea1nh m\u1ebd \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 kh\u00e1m ph\u00e1 nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p. \u0110\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i trong s\u1ea3n xu\u1ea5t, d\u1ecbch v\u1ee5 c\u00f4ng nghi\u1ec7p, ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m v\u00e0 kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 chung, ph\u01b0\u01a1ng ph\u00e1p tr\u1ef1c quan n\u00e0y cung c\u1ea5p c\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 c\u1ea5u tr\u00fac \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng. B\u1eb1ng c\u00e1ch l\u1eadp b\u1ea3n \u0111\u1ed3 tr\u1ef1c quan c\u00e1c nguy\u00ean nh\u00e2n ti\u1ec1m \u1ea9n, c\u00e1c nh\u00f3m c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh ch\u00ednh x\u00e1c c\u00e1c y\u1ebfu t\u1ed1 c\u01a1 b\u1ea3n \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy tr\u00ecnh v\u00e0 h\u1ec7 th\u1ed1ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Kh\u00e1m ph\u00e1 c\u00e1ch t\u00edch h\u1ee3p s\u01a1 \u0111\u1ed3 X\u01b0\u01a1ng c\u00e1 v\u00e0o b\u1ed9 c\u00f4ng c\u1ee5 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a b\u1ea1n \u0111\u1ec3 c\u00f3 th\u1ec3 mang l\u1ea1i gi\u1ea3i ph\u00e1p ch\u00ednh x\u00e1c v\u00e0 hi\u1ec7u qu\u1ea3 trong nhi\u1ec1u ng\u00e0nh kh\u00e1c nhau.<\/span><\/p>\n<p><strong><b>B\u1ea5t k\u1ef3 s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 n\u00e0o c\u0169ng c\u00f3 3 th\u00e0nh ph\u1ea7n ch\u00ednh:<\/b><\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u1ea5n \u0111\u1ec1 \u1edf \u0111\u1ea7u c\u00e1<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nh\u1eefng thu\u1ed9c t\u00ednh h\u00ecnh th\u00e0nh n\u00ean ch\u1ee9c n\u0103ng then ch\u1ed1t nh\u01b0 nh\u1eefng chi\u1ebfc x\u01b0\u01a1ng b\u1eaft ngu\u1ed3n t\u1eeb c\u1ed9t s\u1ed1ng<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c khu v\u1ef1c c\u00f3 v\u1ea5n \u0111\u1ec1 b\u00ean trong c\u00e1c thu\u1ed9c t\u00ednh l\u00e0 nguy\u00ean nh\u00e2n ti\u1ec1m \u1ea9n g\u00e2y ra v\u1ea5n \u0111\u1ec1 trong \u0111\u1ea7u.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">M\u1ed9t v\u00ed d\u1ee5 v\u1ec1 \u1ee9ng d\u1ee5ng s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 s\u1ebd l\u00e0 x\u01b0\u01a1ng c\u00e1 4S \u0111i\u1ec3n h\u00ecnh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong s\u1ea3n xu\u1ea5t. \u0110\u1ea1i di\u1ec7n c\u1ee7a 4S \u2013 h\u1ec7 th\u1ed1ng, m\u00f4i tr\u01b0\u1eddng xung quanh, k\u1ef9 n\u0103ng v\u00e0 nh\u00e0 cung c\u1ea5p. M\u1ed7i y\u1ebfu t\u1ed1 &#8216;s&#8217; \u0111\u01b0\u1ee3c k\u00e8m theo c\u00e1c &#8216;x\u01b0\u01a1ng&#8217; li\u1ec1n k\u1ec1 th\u1ec3 hi\u1ec7n c\u00e1c v\u1ea5n \u0111\u1ec1 trong c\u00e1c thu\u1ed9c t\u00ednh n\u00e0y c\u1ee7a quy tr\u00ecnh s\u1ea3n xu\u1ea5t.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">D\u01b0\u1edbi \u0111\u00e2y l\u00e0 v\u00ed d\u1ee5 v\u1ec1 s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 4S:<\/span><\/p>\n<p><img decoding=\"async\" class=\"lazyload aligncenter wp-image-57864 size-fusion-800\" src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/4S-Fishbone-800x600.png\" data-orig-src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/4S-Fishbone-800x600.png\" alt=\"X\u01b0\u01a1ng c\u00e1 4S\" width=\"800\" height=\"600\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27800%27%20height%3D%27600%27%20viewBox%3D%270%200%20800%20600%27%3E%3Crect%20width%3D%27800%27%20height%3D%27600%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/4S-Fishbone-200x150.png 200w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/4S-Fishbone-300x225.png 300w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/4S-Fishbone-400x300.png 400w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/4S-Fishbone-600x450.png 600w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/4S-Fishbone-768x576.png 768w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/4S-Fishbone-800x600.png 800w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/4S-Fishbone.png 1024w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2 id=\"toc_Importance_and_Purpose_of_Fishbone_Diagrams\" class=\"\" style=\"--fontsize: 26; line-height: 1.3; --minfontsize: 26;\" data-fontsize=\"26\" data-lineheight=\"33.8px\">T\u1ea7m quan tr\u1ecdng v\u00e0 m\u1ee5c \u0111\u00edch c\u1ee7a bi\u1ec3u \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1<\/h2>\n<p><span style=\"font-weight: 400;\">S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 th\u01b0\u1eddng \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 nh\u01b0ng ch\u00fang c\u0169ng c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 tr\u1ef1c quan tuy\u1ec7t v\u1eddi khi c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ea7n \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch v\u00e0 ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c nh\u00f3m l\u1edbn h\u01a1n.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 y\u1ebfu t\u1ed1 khi\u1ebfn s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 tr\u1edf th\u00e0nh m\u1ed9t c\u00f4ng c\u1ee5 kinh doanh quan tr\u1ecdng:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"><strong>Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 b\u1eb1ng h\u00ecnh \u1ea3nh:<\/strong> Ti\u1ec7n \u00edch ch\u00ednh c\u1ee7a s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 xu\u1ea5t ph\u00e1t t\u1eeb th\u1ef1c t\u1ebf l\u00e0 n\u00f3 mang t\u00ednh tr\u1ef1c quan ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t danh s\u00e1ch ho\u1eb7c b\u1ea3ng t\u00ednh. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p ng\u01b0\u1eddi ta m\u1edf r\u1ed9ng s\u01a1 \u0111\u1ed3 th\u00e0nh nhi\u1ec1u thu\u1ed9c t\u00ednh v\u00e0 nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 n\u1ebfu c\u1ea7n m\u00e0 kh\u00f4ng b\u1ecb cho\u00e1ng ng\u1ee3p b\u1edfi s\u1ed1 l\u01b0\u1ee3ng l\u1edbn c\u00e1c v\u1ea5n \u0111\u1ec1 c\u01a1 b\u1ea3n. H\u01a1n n\u1eefa, c\u00e1ch b\u1ed1 tr\u00ed s\u01a1 \u0111\u1ed3 cho ph\u00e9p ng\u01b0\u1eddi ta k\u1ebft h\u1ee3p c\u1ea3 y\u1ebfu t\u1ed1 b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i trong qu\u00e1 tr\u00ecnh ph\u00e2n t\u00edch.  <\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\"><strong>Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 th\u1ef1c s\u1ef1 thay v\u00ec \u0111i\u1ec1u tr\u1ecb c\u00e1c tri\u1ec7u ch\u1ee9ng:<\/strong> Th\u00f4ng th\u01b0\u1eddng, c\u00e1c bu\u1ed5i h\u1ecdp \u0111\u1ed9ng n\u00e3o ho\u1eb7c c\u00e1c cu\u1ed9c h\u1ecdp c\u1ee7a c\u00f4ng ty c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c d\u00e0nh \u0111\u1ec3 c\u1ed1 g\u1eafng gi\u1ea3i quy\u1ebft c\u00e1c tri\u1ec7u ch\u1ee9ng c\u1ee7a v\u1ea5n \u0111\u1ec1, ch\u1eb3ng h\u1ea1n nh\u01b0 doanh s\u1ed1 b\u00e1n h\u00e0ng th\u1ea5p h\u01a1n ho\u1eb7c t\u00ecnh tr\u1ea1ng ti\u00eau hao nh\u00e2n vi\u00ean m\u00e0 kh\u00f4ng c\u1ed1 g\u1eafng t\u00ecm hi\u1ec3u g\u1ed1c r\u1ec5 c\u1ee7a v\u1ea5n \u0111\u1ec1. S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 b\u1eaft \u0111\u1ea7u v\u1edbi m\u1ee5c ti\u00eau c\u1ed1 g\u1eafng x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5, \u0111\u1ed3ng th\u1eddi c\u00e1c tri\u1ec7u ch\u1ee9ng c\u0169ng xu\u1ea5t hi\u1ec7n trong s\u01a1 \u0111\u1ed3. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p ph\u00e2n t\u00edch t\u1ed5ng th\u1ec3 v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1, trong \u0111\u00f3 c\u00e1c tri\u1ec7u ch\u1ee9ng kh\u00f4ng b\u1ecb b\u1ecf qua trong khi nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c r\u1eb1ng c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 l\u1edbn h\u01a1n.<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\"><strong>H\u1ed7 tr\u1ee3 tr\u1ef1c quan d\u1ec5 tr\u00ecnh b\u00e0y:<\/strong> M\u1ed9t trong nh\u1eefng v\u1ea5n \u0111\u1ec1 ch\u00ednh khi c\u1ed1 g\u1eafng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 \u0111\u00e3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 &#8211; l\u00e0 gi\u1ea3i th\u00edch c\u1ea5u tr\u00fac ph\u1ee9c t\u1ea1p n\u00e0y cho c\u00e1c l\u00e3nh \u0111\u1ea1o c\u00f4ng ty v\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 h\u1ee3p t\u00e1c c\u1ee7a h\u1ecd. B\u1ed1 c\u1ee5c s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 tr\u1ef1c quan thay th\u1ebf tuy\u1ec7t v\u1eddi \u0111\u1ec3 hi\u1ec3n th\u1ecb m\u1ee9c \u0111\u1ed9 k\u1ebft h\u1ee3p c\u1ee7a nhi\u1ec1u y\u1ebfu t\u1ed1 g\u00f3p ph\u1ea7n g\u00e2y ra v\u1ea5n \u0111\u1ec1 ch\u00ednh v\u00e0 c\u00e1ch gi\u1ea3i quy\u1ebft t\u1eebng nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 n\u00e0y \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 ch\u00ednh.<\/span><\/li>\n<\/ul>\n<p><strong><b>T\u00ecm hi\u1ec3u th\u00eam: <a href=\"https:\/\/ideascale.com\/blog\/fishbone-diagram-applications\/\">5 \u1ee9ng d\u1ee5ng bi\u1ec3u \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 \u0111\u1ed9c \u0111\u00e1o<\/a><\/b><\/strong><\/p>\n<h2 id=\"toc_Fishbone_Diagrams_Categories\" class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1<\/h2>\n<p><span style=\"font-weight: 400;\">Bi\u1ec3u \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 s\u1eed d\u1ee5ng c\u00e1c danh m\u1ee5c ho\u1eb7c nh\u00e1nh \u0111\u1ec3 gi\u00fap t\u1ed5 ch\u1ee9c v\u00e0 ph\u00e2n lo\u1ea1i c\u00e1c nguy\u00ean nh\u00e2n ti\u1ec1m \u1ea9n g\u00f3p ph\u1ea7n g\u00e2y ra v\u1ea5n \u0111\u1ec1. C\u00e1c danh m\u1ee5c n\u00e0y c\u00f3 th\u1ec3 kh\u00e1c nhau t\u00f9y thu\u1ed9c v\u00e0o v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3 m\u00e0 b\u1ea1n \u0111ang gi\u1ea3i quy\u1ebft, nh\u01b0ng c\u00f3 m\u1ed9t s\u1ed1 danh m\u1ee5c ph\u1ed5 bi\u1ebfn th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng l\u00e0m \u0111i\u1ec3m b\u1eaft \u0111\u1ea7u. Nh\u1eefng lo\u1ea1i n\u00e0y bao g\u1ed3m:<\/span><\/p>\n<ul>\n<li><b>M\u1ecdi ng\u01b0\u1eddi:  <\/b><span style=\"font-weight: 400;\">Lo\u1ea1i n\u00e0y bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 li\u00ean quan \u0111\u1ebfn ngu\u1ed3n nh\u00e2n l\u1ef1c, ch\u1eb3ng h\u1ea1n nh\u01b0 k\u1ef9 n\u0103ng, \u0111\u00e0o t\u1ea1o, kinh nghi\u1ec7m, giao ti\u1ebfp v\u00e0 \u0111\u1ed9ng l\u1ef1c. C\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn con ng\u01b0\u1eddi c\u00f3 th\u1ec3 li\u00ean quan \u0111\u1ebfn vi\u1ec7c \u0111\u00e0o t\u1ea1o kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7, thi\u1ebfu tinh th\u1ea7n \u0111\u1ed3ng \u0111\u1ed9i ho\u1eb7c thi\u1ebfu h\u1ee5t k\u1ef9 n\u0103ng c\u00e1 nh\u00e2n.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>Qu\u00e1 tr\u00ecnh:  <\/b><span style=\"font-weight: 400;\">C\u00e1c y\u1ebfu t\u1ed1 li\u00ean quan \u0111\u1ebfn quy tr\u00ecnh li\u00ean quan \u0111\u1ebfn c\u00e1c b\u01b0\u1edbc, th\u1ee7 t\u1ee5c v\u00e0 quy tr\u00ecnh c\u00f4ng vi\u1ec7c li\u00ean quan \u0111\u1ebfn m\u1ed9t quy tr\u00ecnh c\u1ee5 th\u1ec3. H\u1ea1ng m\u1ee5c n\u00e0y xem x\u00e9t c\u00e1c kh\u00eda c\u1ea1nh nh\u01b0 tr\u00ecnh t\u1ef1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng, h\u01b0\u1edbng d\u1eabn c\u00f4ng vi\u1ec7c, s\u1ef1 k\u00e9m hi\u1ec7u qu\u1ea3 c\u1ee7a quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 c\u00e1c bi\u1ebfn th\u1ec3 c\u1ee7a quy tr\u00ecnh.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>Thi\u1ebft b\u1ecb:<\/b><span style=\"font-weight: 400;\">  Thi\u1ebft b\u1ecb bao g\u1ed3m m\u1ecdi c\u00f4ng c\u1ee5 v\u1eadt l\u00fd, m\u00e1y m\u00f3c ho\u1eb7c c\u00f4ng ngh\u1ec7 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong m\u1ed9t quy tr\u00ecnh. C\u00e1c s\u1ef1 c\u1ed1 thu\u1ed9c lo\u1ea1i n\u00e0y c\u00f3 th\u1ec3 li\u00ean quan \u0111\u1ebfn tr\u1ee5c tr\u1eb7c c\u1ee7a thi\u1ebft b\u1ecb, c\u00f4ng ngh\u1ec7 l\u1ed7i th\u1eddi ho\u1eb7c b\u1ea3o tr\u00ec kh\u00f4ng \u0111\u00fang c\u00e1ch.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>Nguy\u00ean v\u1eadt li\u1ec7u:  <\/b><span style=\"font-weight: 400;\">C\u00e1c nguy\u00ean nh\u00e2n li\u00ean quan \u0111\u1ebfn nguy\u00ean li\u1ec7u gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn nguy\u00ean li\u1ec7u, th\u00e0nh ph\u1ea7n ho\u1eb7c v\u1eadt t\u01b0 \u0111\u1ea7u v\u00e0o \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong m\u1ed9t quy tr\u00ecnh. C\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 ph\u00e1t sinh t\u1eeb nguy\u00ean li\u1ec7u kh\u00f4ng \u0111\u1ea1t ti\u00eau chu\u1ea9n, ch\u1ea5t l\u01b0\u1ee3ng kh\u00f4ng nh\u1ea5t qu\u00e1n ho\u1eb7c ki\u1ec3m so\u00e1t h\u00e0ng t\u1ed3n kho kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>M\u00f4i tr\u01b0\u1eddng:<\/b><span style=\"font-weight: 400;\">  Lo\u1ea1i m\u00f4i tr\u01b0\u1eddng li\u00ean quan \u0111\u1ebfn c\u00e1c \u0111i\u1ec1u ki\u1ec7n v\u1eadt l\u00fd ho\u1eb7c b\u00ean ngo\u00e0i n\u01a1i qu\u00e1 tr\u00ecnh x\u1ea3y ra. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 nhi\u1ec7t \u0111\u1ed9, \u0111\u1ed9 \u1ea9m, \u00e1nh s\u00e1ng v\u00e0 thi\u1ebft k\u1ebf kh\u00f4ng gian l\u00e0m vi\u1ec7c. V\u00ed d\u1ee5, m\u1ed9t kh\u00f4ng gian l\u00e0m vi\u1ec7c kh\u00f4ng tho\u1ea3i m\u00e1i ho\u1eb7c thi\u1ebfu \u00e1nh s\u00e1ng c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn n\u0103ng su\u1ea5t.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\u0110o \u0111\u1ea1c:  <\/b><span style=\"font-weight: 400;\">C\u00e1c y\u1ebfu t\u1ed1 \u0111o l\u01b0\u1eddng \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00e1c s\u1ed1 li\u1ec7u, d\u1eef li\u1ec7u v\u00e0 ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 qu\u00e1 tr\u00ecnh ho\u1eb7c k\u1ebft qu\u1ea3. C\u00e1c v\u1ea5n \u0111\u1ec1 trong danh m\u1ee5c n\u00e0y c\u00f3 th\u1ec3 bao g\u1ed3m d\u1eef li\u1ec7u kh\u00f4ng ch\u00ednh x\u00e1c, ph\u01b0\u01a1ng ph\u00e1p thu th\u1eadp d\u1eef li\u1ec7u kh\u00f4ng ph\u00f9 h\u1ee3p ho\u1eb7c s\u1ed1 li\u1ec7u kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 th\u00e0nh c\u00f4ng.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>Ph\u01b0\u01a1ng ph\u00e1p:  <\/b><span style=\"font-weight: 400;\">Danh m\u1ee5c ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00e1c k\u1ef9 thu\u1eadt, quy tr\u00ecnh ho\u1eb7c chi\u1ebfn l\u01b0\u1ee3c c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n m\u1ed9t quy tr\u00ecnh. C\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn ph\u01b0\u01a1ng ph\u00e1p c\u00f3 th\u1ec3 li\u00ean quan \u0111\u1ebfn k\u1ef9 thu\u1eadt l\u1ed7i th\u1eddi, thi\u1ebfu quy tr\u00ecnh v\u1eadn h\u00e0nh ti\u00eau chu\u1ea9n ho\u1eb7c chi\u1ebfn l\u01b0\u1ee3c kh\u00f4ng hi\u1ec7u qu\u1ea3.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>S\u1ef1 qu\u1ea3n l\u00fd:<\/b><span style=\"font-weight: 400;\">  C\u00e1c nguy\u00ean nh\u00e2n li\u00ean quan \u0111\u1ebfn qu\u1ea3n l\u00fd li\u00ean quan \u0111\u1ebfn s\u1ef1 l\u00e3nh \u0111\u1ea1o v\u00e0 gi\u00e1m s\u00e1t c\u1ee7a t\u1ed5 ch\u1ee9c trong qu\u00e1 tr\u00ecnh n\u00e0y. C\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 ph\u00e1t sinh t\u1eeb vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh k\u00e9m, thi\u1ebfu h\u1ed7 tr\u1ee3 ho\u1eb7c ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>Ch\u00ednh s\u00e1ch:<\/b><span style=\"font-weight: 400;\">  Ch\u00ednh s\u00e1ch \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00e1c quy t\u1eafc, quy \u0111\u1ecbnh v\u00e0 h\u01b0\u1edbng d\u1eabn chi ph\u1ed1i quy tr\u00ecnh ho\u1eb7c t\u1ed5 ch\u1ee9c. C\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn ch\u00ednh s\u00e1ch c\u00f3 th\u1ec3 li\u00ean quan \u0111\u1ebfn c\u00e1c quy t\u1eafc xung \u0111\u1ed9t, ch\u00ednh s\u00e1ch l\u1ed7i th\u1eddi ho\u1eb7c h\u01b0\u1edbng d\u1eabn qu\u00e1 h\u1ea1n ch\u1ebf.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>S\u1ef1 an to\u00e0n:<\/b><span style=\"font-weight: 400;\">  C\u00e1c v\u1ea5n \u0111\u1ec1 an to\u00e0n bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 li\u00ean quan \u0111\u1ebfn an to\u00e0n th\u1ec3 ch\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean, an to\u00e0n m\u00f4i tr\u01b0\u1eddng v\u00e0 an to\u00e0n c\u1ee7a s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5. C\u00e1c v\u1ea5n \u0111\u1ec1 thu\u1ed9c lo\u1ea1i n\u00e0y c\u00f3 th\u1ec3 li\u00ean quan \u0111\u1ebfn vi\u1ec7c thi\u1ebfu c\u00e1c bi\u1ec7n ph\u00e1p an to\u00e0n, \u0111\u00e0o t\u1ea1o kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c vi ph\u1ea1m an to\u00e0n.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>C\u00e1c nh\u00e0 cung c\u1ea5p:<\/b><span style=\"font-weight: 400;\">  Nh\u00e0 cung c\u1ea5p l\u00e0 c\u00e1c \u0111\u01a1n v\u1ecb ho\u1eb7c t\u1ed5 ch\u1ee9c b\u00ean ngo\u00e0i cung c\u1ea5p nguy\u00ean li\u1ec7u, th\u00e0nh ph\u1ea7n ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ea7n thi\u1ebft cho quy tr\u00ecnh. C\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 xu\u1ea5t ph\u00e1t t\u1eeb nh\u00e0 cung c\u1ea5p kh\u00f4ng \u0111\u00e1ng tin c\u1eady, giao h\u00e0ng ch\u1eadm ho\u1eb7c ch\u1ea5t l\u01b0\u1ee3ng nguy\u00ean li\u1ec7u \u0111\u01b0\u1ee3c cung c\u1ea5p kh\u00f4ng nh\u1ea5t qu\u00e1n.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>C\u00f4ng ngh\u1ec7:  <\/b><span style=\"font-weight: 400;\">C\u00f4ng ngh\u1ec7 bao g\u1ed3m ph\u1ea7n m\u1ec1m, ph\u1ea7n c\u1ee9ng v\u00e0 c\u00e1c c\u00f4ng c\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong m\u1ed9t quy tr\u00ecnh. C\u00e1c s\u1ef1 c\u1ed1 c\u00f3 th\u1ec3 ph\u00e1t sinh do ph\u1ea7n m\u1ec1m kh\u00f4ng t\u01b0\u01a1ng th\u00edch, l\u1ed7i ph\u1ea7n m\u1ec1m ho\u1eb7c ph\u1ea7n c\u1ee9ng l\u1ed7i th\u1eddi, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft th\u00f4ng qua <a href=\"https:\/\/intechhouse.com\/hardware-services\/\">c\u00e1c d\u1ecbch v\u1ee5 ph\u00e1t tri\u1ec3n ph\u1ea7n c\u1ee9ng<\/a> th\u00edch h\u1ee3p.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">C\u00e1c danh m\u1ee5c n\u00e0y \u0111\u00f3ng vai tr\u00f2 l\u00e0 \u0111i\u1ec3m kh\u1edfi \u0111\u1ea7u cho vi\u1ec7c \u0111\u1ed9ng n\u00e3o v\u00e0 s\u1eafp x\u1ebfp c\u00e1c nguy\u00ean nh\u00e2n ti\u1ec1m \u1ea9n nh\u01b0ng ch\u00fang c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00f9y ch\u1ec9nh v\u00e0 m\u1edf r\u1ed9ng \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3 m\u00e0 b\u1ea1n \u0111ang gi\u1ea3i quy\u1ebft. M\u1ee5c ti\u00eau l\u00e0 x\u00e1c \u0111\u1ecbnh t\u1ea5t c\u1ea3 c\u00e1c nguy\u00ean nh\u00e2n c\u00f3 th\u1ec3 g\u00f3p ph\u1ea7n g\u00e2y ra v\u1ea5n \u0111\u1ec1, bi\u1ebfn s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 tr\u1edf th\u00e0nh m\u1ed9t c\u00f4ng c\u1ee5 c\u00f3 gi\u00e1 tr\u1ecb \u0111\u1ec3 ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/span><\/p>\n<h2 id=\"toc_Types_of_Fishbone_Diagrams\" class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">C\u00e1c lo\u1ea1i bi\u1ec3u \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1<\/h2>\n<p><span style=\"font-weight: 400;\">M\u1eb7c d\u00f9 ph\u01b0\u01a1ng ph\u00e1p c\u01a1 b\u1ea3n cho b\u1ea5t k\u1ef3 x\u01b0\u01a1ng c\u00e1 n\u00e0o v\u1eabn nh\u1ea5t qu\u00e1n, nh\u01b0ng c\u00f3 m\u1ed9t s\u1ed1 lo\u1ea1i nh\u1ea5t \u0111\u1ecbnh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i v\u00e0 d\u00f9ng l\u00e0m m\u1eabu ti\u00eau chu\u1ea9n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 4 lo\u1ea1i s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 ch\u00ednh th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng hi\u1ec7n nay:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 \u0111\u01a1n gi\u1ea3n<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">M\u1ed9t chi\u1ebfc x\u01b0\u01a1ng c\u00e1 \u0111\u01a1n gi\u1ea3n ch\u1ec9 \u0111\u01b0\u1ee3c t\u1ea1o th\u00e0nh t\u1eeb 2 thu\u1ed9c t\u00ednh v\u1edbi nguy\u00ean nh\u00e2n g\u1eafn li\u1ec1n v\u1edbi ph\u1ea7n \u0111\u1ea7u ch\u00ednh t\u01b0\u1ee3ng tr\u01b0ng cho v\u1ea5n \u0111\u1ec1 ch\u00ednh c\u1ea7n gi\u1ea3i quy\u1ebft. S\u01a1 \u0111\u1ed3 n\u00e0y \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 trong \u0111\u00f3 nguy\u00ean nh\u00e2n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c nh\u00f3m th\u00e0nh hai thu\u1ed9c t\u00ednh. V\u00ed d\u1ee5: trong khi c\u1ed1 g\u1eafng ph\u00e2n t\u00edch l\u01b0u l\u01b0\u1ee3ng truy c\u1eadp trang web, ng\u01b0\u1eddi ta c\u00f3 th\u1ec3 ch\u1ecdn chia ch\u00fang th\u00e0nh 2 k\u00eanh \u2013 ngu\u1ed3n t\u1ef1 nhi\u00ean v\u00e0 kh\u00f4ng t\u1ef1 nhi\u00ean.  <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 4S<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 4S (v\u00ed d\u1ee5 \u1edf tr\u00ean) l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u00f4ng nghi\u1ec7p v\u00e0 s\u1ea3n xu\u1ea5t ti\u00eau chu\u1ea9n, tuy nhi\u00ean, n\u00f3 c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng cho b\u1ea5t k\u1ef3 quy tr\u00ecnh ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m n\u00e0o, bao g\u1ed3m c\u1ea3 ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m. 4S c\u1ee7a x\u01b0\u01a1ng c\u00e1 \u0111\u1ea1i di\u1ec7n cho nh\u00e0 cung c\u1ea5p (ho\u1eb7c \u0111\u01a1n gi\u1ea3n l\u00e0 ngu\u1ed3n \u0111\u1ea7u v\u00e0o), k\u1ef9 n\u0103ng, m\u00f4i tr\u01b0\u1eddng xung quanh (b\u1ea5t k\u1ef3 y\u1ebfu t\u1ed1 xung quanh n\u00e0o, bao g\u1ed3m b\u1ea5t \u0111\u1ed9ng s\u1ea3n ho\u1eb7c kh\u00f4ng gian v\u0103n ph\u00f2ng) v\u00e0 h\u1ec7 th\u1ed1ng (bao g\u1ed3m c\u1ea3 h\u1ec7 th\u1ed1ng m\u00e1y t\u00ednh). \u01afu \u0111i\u1ec3m c\u1ee7a s\u01a1 \u0111\u1ed3 n\u00e0y l\u00e0 gi\u1edbi h\u1ea1n thu\u1ed9c t\u00ednh \u1edf 4 y\u1ebfu t\u1ed1 \u0111\u1ed3ng th\u1eddi c\u1ed1 g\u1eafng n\u1eafm b\u1eaft r\u1ed9ng r\u00e3i t\u1ea5t c\u1ea3 thu\u1ed9c t\u00ednh ch\u00ednh, gi\u00fap t\u1eadp trung v\u00e0o c\u00e1c v\u1ea5n \u0111\u1ec1 c\u01a1 b\u1ea3n m\u00e0 kh\u00f4ng m\u1edf r\u1ed9ng sang qu\u00e1 nhi\u1ec1u thu\u1ed9c t\u00ednh ho\u1eb7c ph\u00f2ng ban.  <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 8P<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">X\u01b0\u01a1ng c\u00e1 8P l\u00e0 x\u01b0\u01a1ng c\u00e1 doanh nghi\u1ec7p \u0111i\u1ec3n h\u00ecnh cho ph\u00e9p m\u1edf r\u1ed9ng th\u00e0nh 8 thu\u1ed9c t\u00ednh, c\u1ee5 th\u1ec3 l\u00e0 \u2013 gi\u00e1 c\u1ea3, s\u1ea3n ph\u1ea9m, con ng\u01b0\u1eddi (nh\u00e2n vi\u00ean v\u00e0 c\u1ed5 \u0111\u00f4ng), \u0111\u1ecba \u0111i\u1ec3m (ho\u1eb7c nh\u00e0 m\u00e1y, trong tr\u01b0\u1eddng h\u1ee3p l\u00e0 nh\u00e0 m\u00e1y ho\u1eb7c c\u1eeda h\u00e0ng v\u1eadt l\u00fd), khuy\u1ebfn m\u00e3i (ti\u1ebfp th\u1ecb), th\u1ee7 t\u1ee5c , ch\u00ednh s\u00e1ch v\u00e0 quy tr\u00ecnh.  <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 6M<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">X\u01b0\u01a1ng c\u00e1 6M l\u00e0 ti\u00eau chu\u1ea9n ch\u1ee7 y\u1ebfu \u0111\u01b0\u1ee3c \u0111\u1eb7t ra cho s\u1ea3n xu\u1ea5t v\u00e0 hi\u1ebfm khi \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ngo\u00e0i ph\u1ea1m vi d\u1ef1 \u0111\u1ecbnh c\u1ee7a n\u00f3. 6 thu\u1ed9c t\u00ednh l\u00e0 con ng\u01b0\u1eddi (ngu\u1ed3n nh\u00e2n l\u1ef1c), m\u00e1y m\u00f3c (bao g\u1ed3m h\u1ec7 th\u1ed1ng m\u00e1y t\u00ednh v\u00e0 ng\u0103n x\u1ebfp ph\u1ea7n m\u1ec1m doanh nghi\u1ec7p), th\u01b0\u1edbc \u0111o (s\u1ed1 li\u1ec7u c\u1ee7a c\u00f4ng ty), v\u1eadt li\u1ec7u, ph\u01b0\u01a1ng ph\u00e1p v\u00e0 b\u1ea3n ch\u1ea5t (m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t v\u00e0 kinh doanh).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">D\u01b0\u1edbi \u0111\u00e2y l\u00e0 v\u00ed d\u1ee5 v\u1ec1 s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 6M:<\/span><\/p>\n<p><img decoding=\"async\" class=\"lazyload aligncenter wp-image-57866 size-fusion-800\" src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/6M-fishbone-diagram-800x600.png\" data-orig-src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/6M-fishbone-diagram-800x600.png\" alt=\"S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 6M\" width=\"800\" height=\"600\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27800%27%20height%3D%27600%27%20viewBox%3D%270%200%20800%20600%27%3E%3Crect%20width%3D%27800%27%20height%3D%27600%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/6M-fishbone-diagram-200x150.png 200w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/6M-fishbone-diagram-300x225.png 300w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/6M-fishbone-diagram-400x300.png 400w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/6M-fishbone-diagram-600x450.png 600w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/6M-fishbone-diagram-768x576.png 768w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/6M-fishbone-diagram-800x600.png 800w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/6M-fishbone-diagram.png 1024w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2 id=\"toc_How_Fishbone_Diagrams_Examples_to_Drive_Solutions\" class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">C\u00e1ch s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 \u0111\u1ec3 th\u00fac \u0111\u1ea9y gi\u1ea3i ph\u00e1p<\/h2>\n<p><span style=\"font-weight: 400;\">D\u01b0\u1edbi \u0111\u00e2y l\u00e0 ba v\u00ed d\u1ee5 s\u00e2u s\u1eafc th\u1ec3 hi\u1ec7n c\u00e1c \u1ee9ng d\u1ee5ng th\u1ef1c t\u1ebf c\u1ee7a ch\u00fang trong nhi\u1ec1u ng\u00e0nh c\u00f4ng nghi\u1ec7p kh\u00e1c nhau.<\/span><\/p>\n<p><b>V\u00ed d\u1ee5 1. S\u1ea3n xu\u1ea5t xu\u1ea5t s\u1eafc<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Trong l\u0129nh v\u1ef1c s\u1ea3n xu\u1ea5t, s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 l\u00e0 c\u00f4ng c\u1ee5 gi\u1ea3i quy\u1ebft c\u00e1c \u0111i\u1ec3m ngh\u1ebdn trong s\u1ea3n xu\u1ea5t. V\u00ed d\u1ee5: h\u00e3y xem x\u00e9t t\u00ecnh hu\u1ed1ng trong \u0111\u00f3 d\u00e2y chuy\u1ec1n s\u1ea3n xu\u1ea5t \u0111ang g\u1eb7p ph\u1ea3i th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng mong mu\u1ed1n. B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng s\u01a1 \u0111\u1ed3 X\u01b0\u01a1ng c\u00e1, c\u00e1c nh\u00f3m c\u00f3 th\u1ec3 kh\u00e1m ph\u00e1 m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 tr\u1ee5c tr\u1eb7c c\u1ee7a thi\u1ebft b\u1ecb, s\u1ef1 k\u00e9m hi\u1ec7u qu\u1ea3 c\u1ee7a quy tr\u00ecnh ho\u1eb7c l\u1ed7i c\u1ee7a con ng\u01b0\u1eddi, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p m\u1ee5c ti\u00eau v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/span><\/p>\n<p><b>V\u00ed d\u1ee5 2. Ch\u1ea9n \u0111o\u00e1n ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Trong ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 t\u1ecf ra v\u00f4 gi\u00e1 trong vi\u1ec7c ch\u1ea9n \u0111o\u00e1n v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c th\u00e1ch th\u1ee9c. H\u00e3y l\u1ea5y th\u1eddi gian ch\u1edd \u0111\u1ee3i c\u1ee7a b\u1ec7nh nh\u00e2n trong b\u1ec7nh vi\u1ec7n l\u00e0m v\u00ed d\u1ee5. B\u1eb1ng c\u00e1ch ph\u00e2n lo\u1ea1i c\u00e1c nguy\u00ean nh\u00e2n ti\u1ec1m \u1ea9n nh\u01b0 v\u1ea5n \u0111\u1ec1 nh\u00e2n s\u1ef1, l\u1eadp l\u1ecbch tr\u00ecnh thi\u1ebfu hi\u1ec7u qu\u1ea3 ho\u1eb7c kho\u1ea3ng c\u00e1ch trong giao ti\u1ebfp, c\u00e1c chuy\u00ean gia ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u00f3 th\u1ec3 h\u1ee3p l\u00fd h\u00f3a c\u00e1c quy tr\u00ecnh v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m t\u1ed5ng th\u1ec3 c\u1ee7a b\u1ec7nh nh\u00e2n.<\/span><\/p>\n<p><b>V\u00ed d\u1ee5 3. R\u00e0o c\u1ea3n ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Ngay c\u1ea3 trong l\u0129nh v\u1ef1c ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m, s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 v\u1eabn c\u00f3 ch\u1ed7 \u0111\u1ee9ng. H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng m\u1ed9t d\u1ef1 \u00e1n \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi s\u1ef1 ch\u1eadm tr\u1ec5; S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 c\u00f3 th\u1ec3 ph\u00e1t hi\u1ec7n ra c\u00e1c nguy\u00ean nh\u00e2n c\u01a1 b\u1ea3n, c\u00f3 th\u1ec3 l\u00e0 l\u1ed7i m\u00e3 h\u00f3a, s\u1ef1 c\u1ed1 giao ti\u1ebfp ho\u1eb7c h\u1ea1n ch\u1ebf v\u1ec1 ngu\u1ed3n l\u1ef1c. C\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 ph\u01b0\u01a1ng ph\u00e1p n\u00e0y cho ph\u00e9p c\u00e1c nh\u00f3m ph\u00e1t tri\u1ec3n kh\u1eafc ph\u1ee5c v\u1ea5n \u0111\u1ec1 k\u1ecbp th\u1eddi v\u00e0 \u0111\u1ea3m b\u1ea3o \u0111\u00e1p \u1ee9ng c\u00e1c m\u1ed1c th\u1eddi gian c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/p>\n<p><b>T\u00edch h\u1ee3p S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 v\u00e0o B\u1ed9 c\u00f4ng c\u1ee5 c\u1ee7a b\u1ea1n<\/b><\/p>\n<p><span style=\"font-weight: 400;\">B\u00e2y gi\u1edd b\u1ea1n \u0111\u00e3 th\u1ea5y \u0111\u01b0\u1ee3c t\u00ednh linh ho\u1ea1t c\u1ee7a bi\u1ec3u \u0111\u1ed3 X\u01b0\u01a1ng c\u00e1 th\u00f4ng qua c\u00e1c v\u00ed d\u1ee5 n\u00e0y, h\u00e3y c\u00e2n nh\u1eafc vi\u1ec7c k\u1ebft h\u1ee3p ch\u00fang v\u00e0o <a href=\"https:\/\/ideascale.com\/vi\/bang-trang-y-tuong\/\">b\u1ed9 c\u00f4ng c\u1ee5<\/a> gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a b\u1ea1n. Cho d\u00f9 b\u1ea1n ho\u1ea1t \u0111\u1ed9ng trong l\u0129nh v\u1ef1c s\u1ea3n xu\u1ea5t, ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m hay b\u1ea5t k\u1ef3 ng\u00e0nh n\u00e0o kh\u00e1c, s\u01a1 \u0111\u1ed3 X\u01b0\u01a1ng c\u00e1 \u0111\u1ec1u cung c\u1ea5p c\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 c\u1ea5u tr\u00fac v\u00e0 tr\u1ef1c quan \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c th\u00e1ch th\u1ee9c tr\u1ef1c ti\u1ebfp.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kh\u00e1m ph\u00e1 c\u00e1c kh\u1ea3 n\u0103ng v\u00e0 trao quy\u1ec1n cho nh\u00f3m c\u1ee7a b\u1ea1n b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 hi\u1ec7u qu\u1ea3 n\u00e0y. L\u1ea7n t\u1edbi khi m\u1ed9t v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p ph\u00e1t sinh, h\u00e3y \u0111\u1ec3 s\u01a1 \u0111\u1ed3 X\u01b0\u01a1ng c\u00e1 l\u00e0m kim ch\u1ec9 nam gi\u00fap b\u1ea1n t\u00ecm ra nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 v\u00e0 \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3.<\/span><\/p>\n<p><strong><b>T\u00ecm hi\u1ec3u th\u00eam: <a href=\"https:\/\/ideascale.com\/blog\/venn-diagram-definition\/\">S\u01a1 \u0111\u1ed3 Venn l\u00e0 g\u00ec?<\/a><\/b><\/strong><\/p>\n<h2 id=\"toc_How_to_Create_a_Fishbone_Diagram_4_Key\" class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">C\u00e1ch t\u1ea1o bi\u1ec3u \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1: 4 b\u01b0\u1edbc ch\u00ednh<\/h2>\n<p><span style=\"font-weight: 400;\">S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 c\u00f3 th\u1ec3 \u0111i t\u1eeb s\u01a1 \u0111\u1ed3 2 thu\u1ed9c t\u00ednh \u0111\u01a1n gi\u1ea3n \u0111\u1ebfn ph\u1ee9c t\u1ea1p nh\u01b0 s\u01a1 \u0111\u1ed3 8P ho\u1eb7c th\u1eadm ch\u00ed h\u01a1n th\u1ebf n\u1eefa.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c b\u01b0\u1edbc ch\u00ednh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 th\u00e0nh c\u00f4ng nh\u1eb1m x\u00e1c \u0111\u1ecbnh v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c nguy\u00ean nh\u00e2n v\u00e0 v\u1ea5n \u0111\u1ec1 g\u1ed1c r\u1ec5:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">X\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 ch\u00ednh c\u1ea7n gi\u1ea3i quy\u1ebft. \u0110\u00e2y l\u00e0 v\u1ea5n \u0111\u1ec1 then ch\u1ed1t m\u00e0 c\u00e1c thu\u1ed9c t\u00ednh s\u1ebd \u0111\u01b0\u1ee3c \u0111\u1eb7t ra \u0111\u1ec3 th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5.<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">T\u1ea1o m\u1ed9t \u0111\u01b0\u1eddng th\u1eb3ng v\u00e0 tr\u00ean \u0111\u1ea7u \u0111\u1ec1 c\u1eadp \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 ch\u00ednh c\u1ea7n gi\u1ea3i quy\u1ebft. V\u00ed d\u1ee5: \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 l\u00e0 doanh s\u1ed1 b\u00e1n h\u00e0ng gi\u1ea3m, s\u1ea3n l\u01b0\u1ee3ng nh\u00e0 m\u00e1y th\u1ea5p h\u01a1n, ng\u00e2n s\u00e1ch hi\u1ec7u qu\u1ea3 h\u01a1n ho\u1eb7c ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m k\u00e9m.  <\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">B\u01b0\u1edbc ti\u1ebfp theo l\u00e0 b\u1ed1 tr\u00ed c\u00e1c v\u00f9ng ho\u1eb7c c\u00e1c b\u1ed9 ph\u1eadn \u0111\u00f3ng g\u00f3p, b\u1ed1 tr\u00ed theo d\u1ea1ng nan hoa (ho\u1eb7c c\u00e1c x\u01b0\u01a1ng n\u00e2ng \u0111\u1ee1) xu\u1ea5t ph\u00e1t t\u1eeb v\u1ea5n \u0111\u1ec1 ch\u00ednh (c\u1ed9t s\u1ed1ng). Trong khi \u0111\u1eb7t ra v\u1ea5n \u0111\u1ec1 ch\u00ednh, b\u1ea1n c\u00f3 th\u1ec3 c\u1ee5 th\u1ec3 ho\u1eb7c kh\u00e1i qu\u00e1t, d\u1ef1a tr\u00ean s\u1ed1 l\u01b0\u1ee3ng thu\u1ed9c t\u00ednh m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd. L\u01b0u \u00fd r\u1eb1ng \u0111\u00e2y l\u00e0 nh\u1eefng l\u0129nh v\u1ef1c ch\u1ee9a c\u00e1c quy tr\u00ecnh, con ng\u01b0\u1eddi ho\u1eb7c ngu\u1ed3n l\u1ef1c c\u00f3 th\u1ec3 \u0111\u00e3 g\u00f3p ph\u1ea7n g\u00e2y ra v\u1ea5n \u0111\u1ec1 ch\u00ednh c\u1ee7a doanh nghi\u1ec7p.  <\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">R\u00fat ra c\u00e1c v\u1ea5n \u0111\u1ec1 g\u1ed1c trong c\u00e1c thu\u1ed9c t\u00ednh. H\u00e3y tr\u1ef1c ti\u1ebfp nh\u1ea5t c\u00f3 th\u1ec3 v\u00ec kh\u00f4ng c\u00f3 nh\u00e1nh n\u00e0o s\u00e2u h\u01a1n \u0111\u1ec3 m\u1edf r\u1ed9ng \u0111\u1ec3 bi\u1ebft th\u00eam chi ti\u1ebft. S\u1ef1 ph\u00e2n nh\u00e1nh trong x\u01b0\u01a1ng c\u00e1 b\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u01b0\u1eddng trung t\u00e2m v\u00e0 k\u1ebft th\u00fac b\u1eb1ng nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 v\u1edbi c\u00e1c thu\u1ed9c t\u00ednh \u1edf gi\u1eefa.  <\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"lazyload aligncenter wp-image-57865 size-fusion-800\" src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/fishbone-diagram-step-800x600.png\" data-orig-src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/fishbone-diagram-step-800x600.png\" alt=\"c\u00e1c b\u01b0\u1edbc s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1\" width=\"800\" height=\"600\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27800%27%20height%3D%27600%27%20viewBox%3D%270%200%20800%20600%27%3E%3Crect%20width%3D%27800%27%20height%3D%27600%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/fishbone-diagram-step-200x150.png 200w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/fishbone-diagram-step-300x225.png 300w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/fishbone-diagram-step-400x300.png 400w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/fishbone-diagram-step-600x450.png 600w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/fishbone-diagram-step-768x576.png 768w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/fishbone-diagram-step-800x600.png 800w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/fishbone-diagram-step.png 1024w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2 id=\"toc_Top_5_Best_Practices_for_a_Fishbone_Diagram\" class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">Top 5 ph\u01b0\u01a1ng ph\u00e1p th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t cho s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 n\u0103m 2023<\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>\u0110\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng thu\u1eadn r\u1ed9ng r\u00e3i v\u1ec1 v\u1ea5n \u0111\u1ec1 c\u1ed1t l\u00f5i<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">M\u1ed9t trong nh\u1eefng b\u01b0\u1edbc chu\u1ea9n b\u1ecb s\u01a1 b\u1ed9 quan tr\u1ecdng nh\u1ea5t c\u1ea7n th\u1ef1c hi\u1ec7n tr\u01b0\u1edbc khi b\u1ea1n v\u1ebd d\u00f2ng \u0111\u1ea7u ti\u00ean c\u1ee7a s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng \u2013 l\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng thu\u1eadn r\u1ed9ng r\u00e3i v\u1ec1 v\u1ea5n \u0111\u1ec1 c\u1ed1t l\u00f5i c\u1ea7n gi\u1ea3i quy\u1ebft. T\u00f9y thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 v\u00e0 t\u00e1c \u0111\u1ed9ng, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 ch\u1ec9 c\u1ea7n bao g\u1ed3m ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ee7a b\u1ea1n ho\u1eb7c m\u1edf r\u1ed9ng sang qu\u1ea3n l\u00fd c\u1ea5p cao tr\u00ean to\u00e0n c\u00f4ng ty. S\u1ef1 \u0111\u1ed3ng thu\u1eadn n\u00e0y s\u1ebd \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c kho\u1ea3n \u0111\u1ea7u t\u01b0 ph\u00f9 h\u1ee3p \u0111ang \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ea7n \u0111\u01b0\u1ee3c quan t\u00e2m ngay l\u1eadp t\u1ee9c theo th\u1ee9 t\u1ef1 \u01b0u ti\u00ean.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Li\u1ec7t k\u00ea t\u1ea5t c\u1ea3 c\u00e1c thu\u1ed9c t\u00ednh c\u00f3 th\u1ec3 c\u00f3 ngay c\u1ea3 khi b\u1ea1n r\u00fat g\u1ecdn ch\u00fang sau n\u00e0y<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Ch\u00fang ta \u0111\u00e3 t\u00ecm hi\u1ec3u qua c\u00e1c lo\u1ea1i x\u01b0\u01a1ng c\u00e1, lo\u1ea1i th\u1ea5p nh\u1ea5t ch\u1ec9 c\u00f3 2 thu\u1ed9c t\u00ednh v\u00e0 cao nh\u1ea5t l\u00e0 8 thu\u1ed9c t\u00ednh. Tuy nhi\u00ean, c\u00e1ch t\u1ed1t nh\u1ea5t l\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c thu\u1ed9c t\u00ednh x\u01b0\u01a1ng c\u00e1 ti\u1ec1m n\u0103ng \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea m\u00e0 kh\u00f4ng c\u1ea7n xem x\u00e9t \u0111\u1ebfn s\u1ed1 l\u01b0\u1ee3ng thu\u1ed9c t\u00ednh trong x\u01b0\u01a1ng c\u00e1 cu\u1ed1i c\u00f9ng. \u0110i\u1ec1u n\u00e0y \u0111\u1ea3m b\u1ea3o r\u1eb1ng trong giai \u0111o\u1ea1n l\u1eadp k\u1ebf ho\u1ea1ch, t\u1ea5t c\u1ea3 c\u00e1c thu\u1ed9c t\u00ednh c\u00f3 th\u1ec3 c\u00f3 \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cho c\u00e1c v\u1ea5n \u0111\u1ec1 ti\u1ec1m \u1ea9n. D\u1ef1a tr\u00ean s\u1ef1 hi\u1ec3u bi\u1ebft, gi\u1edd \u0111\u00e2y ng\u01b0\u1eddi s\u00e1ng t\u1ea1o c\u00f3 th\u1ec3 c\u00f4 \u0111\u1ecdng v\u00e0 nh\u00f3m c\u00e1c thu\u1ed9c t\u00ednh \u1edf m\u1ee9c h\u1ee3p l\u00fd c\u00f3 th\u1ec3 d\u1ef1a tr\u00ean c\u00e1c nguy\u00ean nh\u00e2n d\u1ef1 ki\u1ebfn.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u00f4i khi, c\u00f3 th\u1ec3 c\u00f3 qu\u00e1 nhi\u1ec1u nguy\u00ean nh\u00e2n \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea d\u01b0\u1edbi m\u1ed9t thu\u1ed9c t\u00ednh khi x\u01b0\u01a1ng c\u00e1 b\u1eaft \u0111\u1ea7u \u0111\u01b0\u1ee3c r\u00fat ra. T\u00ecnh hu\u1ed1ng n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft t\u1ed1t h\u01a1n b\u1eb1ng c\u00e1ch chia ch\u00fang th\u00e0nh nhi\u1ec1u thu\u1ed9c t\u00ednh h\u01a1n.  <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Tham kh\u1ea3o \u00fd ki\u1ebfn \u200b\u200bc\u1ee7a l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd b\u1ed9 ph\u1eadn \u0111\u1ec3 ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Khi n\u00f3i \u0111\u1ebfn c\u00e1c thu\u1ed9c t\u00ednh ri\u00eang l\u1ebb, m\u1ed7i thu\u1ed9c t\u00ednh c\u1ea7n c\u00f3 s\u1ef1 t\u01b0 v\u1ea5n c\u1ee7a chuy\u00ean gia \u0111\u1ec3 hi\u1ec3u \u0111\u1ea7y \u0111\u1ee7 ph\u1ea1m vi v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 ph\u00e1t sinh. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 th\u1ea3o lu\u1eadn v\u1ea5n \u0111\u1ec1 ch\u00ednh v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 c\u01a1 b\u1ea3n v\u1edbi l\u00e3nh \u0111\u1ea1o c\u00f4ng ty\/nh\u00f3m ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 c\u00e1c ph\u00f2ng ban ho\u1eb7c nh\u00f3m \u0111\u00f3. Th\u01b0\u1eddng th\u00ec h\u1ecd c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f9ng v\u1edbi c\u00e1c \u0111\u1ec1 xu\u1ea5t \u0111\u1ec3 gi\u1ea3i quy\u1ebft ch\u00fang.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>S\u1ef1 tham gia c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan  <\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">C\u00f3 kh\u1ea3 n\u0103ng v\u1ea5n \u0111\u1ec1 v\u00e0\/ho\u1eb7c gi\u1ea3i ph\u00e1p s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1c nh\u00f3m kh\u00e1c. Do \u0111\u00f3, trong khi ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i thu h\u00fat s\u1ef1 tham gia c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan trong ph\u1ea1m vi kh\u1ea3 thi. T\u00f9y thu\u1ed9c v\u00e0o v\u0103n h\u00f3a c\u00f4ng ty, c\u00e1c gi\u1ea3i ph\u00e1p c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ban qu\u1ea3n l\u00fd ph\u00ea duy\u1ec7t v\u00e0 sau \u0111\u00f3 \u0111\u01b0\u1ee3c truy\u1ec1n \u0111\u1ea1t cho c\u00e1c nh\u00f3m kh\u00e1c ho\u1eb7c ban qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 y\u00eau c\u1ea7u c\u00e1c nh\u00f3m b\u1ecb \u1ea3nh h\u01b0\u1edfng kh\u00e1c tham gia v\u00e0o giai \u0111o\u1ea1n ph\u00e2n t\u00edch v\u1ea5n \u0111\u1ec1.  <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>M\u1edf r\u1ed9ng ra nhi\u1ec1u x\u01b0\u01a1ng c\u00e1 khi c\u1ea7n thi\u1ebft<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">C\u00f3 th\u1ec3 c\u00f3 nh\u1eefng tr\u01b0\u1eddng h\u1ee3p khi c\u00e1c thu\u1ed9c t\u00ednh ho\u1eb7c nguy\u00ean nh\u00e2n c\u01a1 b\u1ea3n tr\u1edf n\u00ean qu\u00e1 r\u1ed9ng \u0111\u1ec3 c\u00f3 th\u1ec3 tr\u00ecnh b\u00e0y d\u01b0\u1edbi m\u1ed9t s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1. T\u1ea1i th\u1eddi \u0111i\u1ec3m n\u00e0y, c\u00f3 l\u1ebd n\u00ean s\u1eed d\u1ee5ng nhi\u1ec1u x\u01b0\u01a1ng c\u00e1 h\u01a1n l\u00e0 s\u1eed d\u1ee5ng c\u00f9ng m\u1ed9t s\u01a1 \u0111\u1ed3.<\/span><\/p>\n<p><strong><b>T\u00ecm hi\u1ec3u th\u00eam: <a href=\"https:\/\/ideascale.com\/blog\/uml-diagram-definition\/\">S\u01a1 \u0111\u1ed3 UML l\u00e0 g\u00ec?<\/a><\/b><\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":72,"featured_media":83732,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4437],"tags":[],"contributor":[4619],"class_list":["post-83728","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-viblog","contributor-paul-vanzandt-vi"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, danh m\u1ee5c, v\u00ed d\u1ee5 v\u00e0 th\u1ef1c ti\u1ec5n t\u1ed1t nh\u1ea5t<\/title>\n<meta name=\"description\" content=\"S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1, c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 s\u01a1 \u0111\u1ed3 Ishikawa, \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n m\u1ea1nh m\u1ebd \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 kh\u00e1m ph\u00e1 nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p. T\u00ecm hi\u1ec3u th\u00eam v\u1edbi c\u00e1c danh m\u1ee5c, v\u00ed d\u1ee5, lo\u1ea1i v\u00e0 c\u00e1ch th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ideascale.com\/vi\/viblog\/so-do-xuong-ca-la-gi\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, danh m\u1ee5c, v\u00ed d\u1ee5 v\u00e0 th\u1ef1c ti\u1ec5n t\u1ed1t nh\u1ea5t\" \/>\n<meta property=\"og:description\" content=\"S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1, c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 s\u01a1 \u0111\u1ed3 Ishikawa, \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n m\u1ea1nh m\u1ebd \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 kh\u00e1m ph\u00e1 nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p. T\u00ecm hi\u1ec3u th\u00eam v\u1edbi c\u00e1c danh m\u1ee5c, v\u00ed d\u1ee5, lo\u1ea1i v\u00e0 c\u00e1ch th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ideascale.com\/vi\/viblog\/so-do-xuong-ca-la-gi\/\" \/>\n<meta property=\"og:site_name\" content=\"IdeaScale\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ideascale\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-24T14:48:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-13T10:37:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/07\/What-is-a-Fishbone-Diagram.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"640\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Moinul Alam\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ideascale\" \/>\n<meta name=\"twitter:site\" content=\"@ideascale\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Moinul Alam\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"28 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ideascale.com\/vi\/viblog\/so-do-xuong-ca-la-gi\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ideascale.com\/vi\/viblog\/so-do-xuong-ca-la-gi\/\"},\"author\":{\"name\":\"Moinul Alam\",\"@id\":\"http:\/\/ideascale.com\/vi\/#\/schema\/person\/548a157b52ddaa368a8914d8e36b8373\"},\"headline\":\"S\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 l\u00e0 g\u00ec? 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