{"id":83717,"date":"2023-07-24T11:15:09","date_gmt":"2023-07-24T15:15:09","guid":{"rendered":"https:\/\/ideascale.com\/viblog\/dinh-nghia-ban-do-cac-ben-lien-quan\/"},"modified":"2024-06-19T06:46:02","modified_gmt":"2024-06-19T10:46:02","slug":"dinh-nghia-ban-do-cac-ben-lien-quan","status":"publish","type":"post","link":"https:\/\/ideascale.com\/vi\/viblog\/dinh-nghia-ban-do-cac-ben-lien-quan\/","title":{"rendered":"B\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, v\u00ed d\u1ee5, \u01b0u \u0111i\u1ec3m v\u00e0 l\u1ee3i \u00edch"},"content":{"rendered":"
M\u1ee5c l\u1ee5c<\/b><\/strong><\/p>\n<\/div> Hi\u1ec3u \u0111\u01b0\u1ee3c vai tr\u00f2 c\u1ee7a c\u00e1c b\u00ean li\u00ean quan trong doanh nghi\u1ec7p l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nh\u1eefng mong \u0111\u1ee3i chung c\u1ee7a h\u1ecd. \u00dd ki\u1ebfn \u200b\u200bv\u00e0 nhu c\u1ea7u th\u1ef1c t\u1ebf c\u1ee7a c\u00e1c b\u00ean li\u00ean quan c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t b\u00ed \u1ea9n v\u00e0 vi\u1ec7c ti\u1ebft l\u1ed9 nh\u1eefng quan \u0111i\u1ec3m n\u00e0y c\u00f3 th\u1ec3 cung c\u1ea5p c\u00e1i nh\u00ecn s\u00e2u s\u1eafc c\u00f3 gi\u00e1 tr\u1ecb v\u1ec1 t\u01b0\u01a1ng lai. S\u1ef1 hi\u1ec3u bi\u1ebft v\u1eefng ch\u1eafc v\u1ec1 nh\u1eefng g\u00ec h\u1ecd mu\u1ed1n v\u00e0 c\u00e1ch giao ti\u1ebfp v\u1edbi h\u1ecd l\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u00e1p \u1ee9ng mong \u0111\u1ee3i c\u1ee7a h\u1ecd v\u00e0 c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng th\u1ef1c hi\u1ec7n b\u1eb1ng c\u00e1ch th\u1ef1c h\u00e0nh l\u1eadp b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan.<\/span><\/p>\n C\u00e1c b\u00ean li\u00ean quan ph\u1ea3i \u0111\u01b0\u1ee3c ph\u00e2n bi\u1ec7t v\u1edbi c\u00e1c c\u1ed5 \u0111\u00f4ng v\u00e0 c\u00f3 th\u1ec3 bao g\u1ed3m b\u1ea5t k\u1ef3 ai c\u00f3 m\u1ed1i quan t\u00e2m \u0111\u00e1ng k\u1ec3 \u0111\u1ebfn s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5. Ng\u01b0\u1ee3c l\u1ea1i, \u201cc\u1ed5 \u0111\u00f4ng\u201d ch\u1ec9 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn nh\u1eefng ng\u01b0\u1eddi c\u00f3 c\u1ed5 ph\u1ea7n s\u1edf h\u1eefu trong doanh nghi\u1ec7p. Do \u0111\u00f3, c\u00e1c b\u00ean li\u00ean quan c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng cho nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng, nh\u00e2n vi\u00ean v\u00e0 nh\u00e0 \u0111\u1ea7u t\u01b0 to\u00e0n di\u1ec7n h\u01a1n.<\/span><\/p>\n Trong h\u01b0\u1edbng d\u1eabn n\u00e0y, ch\u00fang t\u00f4i s\u1ebd x\u00e1c \u0111\u1ecbnh b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan v\u00e0 th\u1ea3o lu\u1eadn v\u1ec1 m\u1ed9t s\u1ed1 l\u1ee3i \u00edch l\u1edbn nh\u1ea5t c\u1ee7a vi\u1ec7c s\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan. H\u00e3y ti\u1ebfp t\u1ee5c \u0111\u1ecdc \u0111\u1ec3 t\u00ecm hi\u1ec3u l\u00fd do t\u1ea1i sao vi\u1ec7c l\u1eadp b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan l\u1ea1i quan tr\u1ecdng \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 doanh nghi\u1ec7p \u0111ang ph\u00e1t tri\u1ec3n n\u00e0o.<\/span><\/p>\n L\u1eadp b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 qu\u00e1 tr\u00ecnh x\u00e1c \u0111\u1ecbnh, l\u1eadp s\u01a1 \u0111\u1ed3 v\u00e0 \u01b0u ti\u00ean c\u00e1c b\u00ean li\u00ean quan b\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch \u1ea3nh h\u01b0\u1edfng v\u00e0 s\u1ef1 quan t\u00e2m c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi m\u1ed9t d\u1ef1 \u00e1n. C\u00e1c b\u00ean li\u00ean quan \u0111\u01b0\u1ee3c \u00e1nh x\u1ea1 tr\u00ean ma tr\u1eadn b\u1ed1n g\u00f3c ph\u1ea7n t\u01b0 v\u1edbi m\u1ee9c \u0111\u1ed9 quan t\u00e2m v\u00e0 \u1ea3nh h\u01b0\u1edfng ng\u00e0y c\u00e0ng t\u0103ng. M\u1ed7i g\u00f3c ph\u1ea7n t\u01b0 s\u1ebd \u0111\u01b0\u1ee3c ph\u00e2n lo\u1ea1i d\u1ef1a tr\u00ean v\u1ecb tr\u00ed c\u1ee7a t\u1eebng b\u00ean li\u00ean quan tr\u00ean thang \u0111o. <\/span><\/p>\n B\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan s\u1ebd x\u00e1c \u0111\u1ecbnh t\u1ea5t c\u1ea3 c\u00e1c b\u00ean quan tr\u1ecdng c\u00f3 l\u1ee3i \u00edch trong doanh nghi\u1ec7p c\u1ee7a b\u1ea1n v\u00e0 s\u1ebd s\u1eafp x\u1ebfp h\u1ecd m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 tr\u00ean tr\u1ee5c XY d\u1ef1a tr\u00ean m\u1ed1i quan t\u00e2m v\u00e0 \u1ea3nh h\u01b0\u1edfng t\u01b0\u01a1ng \u0111\u1ed1i c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi d\u1ef1 \u00e1n c\u1ee7a b\u1ea1n. B\u1eb1ng c\u00e1ch n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 \u01b0u ti\u00ean ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c, chi\u1ebfn l\u01b0\u1ee3c truy\u1ec1n th\u00f4ng v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng s\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 d\u01b0\u1edbi con m\u1eaft c\u1ee7a c\u00e1c b\u00ean li\u00ean quan. Ngo\u00e0i ra, s\u01a1 \u0111\u1ed3 n\u00e0y hi\u1ec3n th\u1ecb v\u1ecb tr\u00ed c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan, cho ph\u00e9p b\u1ea1n d\u1ec5 d\u00e0ng tham kh\u1ea3o v\u00e0 truy\u1ec1n \u0111\u1ea1t c\u1ea5u tr\u00fac n\u00e0y.<\/span><\/p>\n Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp tr\u01b0\u1edbc \u0111\u00f3, thu\u1eadt ng\u1eef \u201cc\u00e1c b\u00ean li\u00ean quan\u201d bao g\u1ed3m nhi\u1ec1u b\u00ean h\u01a1n l\u00e0 ch\u1ec9 c\u00e1c c\u1ed5 \u0111\u00f4ng. B\u00ean li\u00ean quan c\u00f3 th\u1ec3 l\u00e0 b\u1ea5t k\u1ef3 ai c\u00f3 \u1ea3nh h\u01b0\u1edfng v\u00e0 quan t\u00e2m \u0111\u1ebfn m\u1ed9t d\u1ef1 \u00e1n nh\u1ea5t \u0111\u1ecbnh, d\u00f9 l\u00e0 n\u1ed9i b\u1ed9 hay b\u00ean ngo\u00e0i. S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa c\u00e1c b\u00ean li\u00ean quan b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i l\u00e0 \u0111i\u1ec3m m\u1ea5u ch\u1ed1t v\u00e0 vi\u1ec7c hi\u1ec3u \u0111\u01b0\u1ee3c s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa hai b\u00ean s\u1ebd gi\u00fap t\u1ea1o ra c\u00e1c \u01b0u ti\u00ean r\u00f5 r\u00e0ng cho d\u1ef1 \u00e1n c\u1ee7a b\u1ea1n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 kh\u00e1c bi\u1ec7t gi\u1eefa c\u00e1c b\u00ean li\u00ean quan b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i.<\/span><\/p>\n C\u00e1c b\u00ean li\u00ean quan n\u1ed9i b\u1ed9<\/b><\/p>\n C\u00e1c b\u00ean li\u00ean quan n\u1ed9i b\u1ed9 l\u00e0 nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c v\u1edbi doanh nghi\u1ec7p trong vi\u1ec7c x\u00e2y d\u1ef1ng, th\u00fac \u0111\u1ea9y, th\u1ef1c hi\u1ec7n v\u00e0 tham gia v\u00e0o m\u1ed9t d\u1ef1 \u00e1n. M\u1ee9c \u0111\u1ed9 tham gia c\u1ee7a h\u1ecd c\u00f3 th\u1ec3 kh\u00e1c nhau nh\u01b0ng t\u1ea5t c\u1ea3 h\u1ecd \u0111\u1ec1u c\u00f3 m\u1ed1i li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi d\u1ef1 \u00e1n. M\u1ed9t s\u1ed1 v\u00ed d\u1ee5 v\u1ec1 c\u00e1c b\u00ean li\u00ean quan n\u1ed9i b\u1ed9 c\u00f3 th\u1ec3 l\u00e0:<\/span><\/p>\n C\u00e1c b\u00ean li\u00ean quan b\u00ean ngo\u00e0i<\/b><\/p>\n C\u00e1c b\u00ean li\u00ean quan b\u00ean ngo\u00e0i l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ec3 c\u00f3 m\u1ed1i li\u00ean h\u1ec7 n\u00e0o \u0111\u00f3 v\u1edbi d\u1ef1 \u00e1n c\u1ee7a b\u1ea1n nh\u01b0ng kh\u00f4ng c\u00f3 m\u1eb7t \u1edf b\u00ean trong. D\u1ef1 \u00e1n s\u1ebd t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn h\u1ecd, nh\u01b0ng h\u1ecd kh\u00f4ng gi\u00fap x\u00e2y d\u1ef1ng n\u00f3. M\u1ed9t s\u1ed1 v\u00ed d\u1ee5 v\u1ec1 c\u00e1c b\u00ean li\u00ean quan b\u00ean ngo\u00e0i c\u00f3 th\u1ec3 l\u00e0:<\/span><\/p>\n L\u1eadp b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan th\u01b0\u1eddng c\u00f3 l\u1ee3i cho b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o nh\u01b0ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng trong c\u00e1c t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3 h\u01a1n. Trong nh\u1eefng t\u00ecnh hu\u1ed1ng n\u00e0y, th\u01b0\u1eddng s\u1ebd c\u00f3 c\u00e1c b\u00ean li\u00ean quan m\u1edbi c\u1ea7n gi\u1ea3i quy\u1ebft v\u00e0 c\u00e1c m\u1ed1i quan h\u1ec7 m\u1edbi c\u1ea7n xem x\u00e9t, v\u00ec v\u1eady vi\u1ec7c v\u1ea1ch ra ch\u00fang c\u00f3 th\u1ec3 c\u1ef1c k\u1ef3 h\u1eefu \u00edch.<\/span><\/p>\n L\u1eadp b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 quan tr\u1ecdng \u0111\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c m\u1ea1ng l\u01b0\u1edbi m\u1ed1i quan h\u1ec7 ph\u1ee9c t\u1ea1p gi\u1eefa m\u1ed9t t\u1ed5 ch\u1ee9c v\u00e0 c\u00e1c b\u00ean li\u00ean quan. B\u1eb1ng c\u00e1ch tr\u1ef1c quan h\u00f3a c\u00e1c k\u1ebft n\u1ed1i n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh, ph\u00e2n t\u00edch v\u00e0 \u01b0u ti\u00ean c\u00e1c b\u00ean li\u00ean quan m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 d\u1ef1a tr\u00ean l\u1ee3i \u00edch, t\u1ea7m \u1ea3nh h\u01b0\u1edfng v\u00e0 t\u1ea7m quan tr\u1ecdng c\u1ee7a h\u1ecd. D\u01b0\u1edbi \u0111\u00e2y, ch\u00fang t\u00f4i tr\u00ecnh b\u00e0y m\u1ed9t v\u00ed d\u1ee5 to\u00e0n di\u1ec7n v\u1ec1 b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan c\u00f9ng v\u1edbi c\u00e1c k\u1ecbch b\u1ea3n th\u1ef1c t\u1ebf \u0111\u1ec3 tri\u1ec3n khai.<\/p>\n 1. Hi\u1ec3u v\u1ec1 g\u00f3c ph\u1ea7n t\u01b0 c\u1ee7a c\u00e1c b\u00ean li\u00ean quan:<\/strong><\/span><\/p>\n B\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan th\u01b0\u1eddng ph\u00e2n lo\u1ea1i c\u00e1c b\u00ean li\u00ean quan th\u00e0nh b\u1ed1n g\u00f3c ph\u1ea7n t\u01b0 d\u1ef1a tr\u00ean \u1ea3nh h\u01b0\u1edfng v\u00e0 m\u1ed1i quan t\u00e2m c\u1ee7a h\u1ecd:<\/span><\/p>\n 2. K\u1ecbch b\u1ea3n th\u1ef1c t\u1ebf:<\/strong><\/span><\/p>\n K\u1ecbch b\u1ea3n 1: Ph\u00e1t tri\u1ec3n d\u1ef1 \u00e1n n\u1ed9i b\u1ed9<\/strong><\/span><\/strong><\/p>\n K\u1ecbch b\u1ea3n 2: Chi\u1ebfn l\u01b0\u1ee3c th\u00e2m nh\u1eadp th\u1ecb tr\u01b0\u1eddng<\/strong><\/span><\/strong><\/p>\n K\u1ecbch b\u1ea3n 3: S\u00e1ng ki\u1ebfn \u200b\u200b\u0111\u1ed5i m\u1edbi kinh doanh<\/strong><\/span><\/p>\n T\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh l\u1eadp b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan c\u1ee7a b\u1ea1n:<\/strong><\/span><\/p>\n B\u1eb1ng c\u00e1ch tri\u1ec3n khai c\u00e1c chi\u1ebfn l\u01b0\u1ee3c n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 n\u00e2ng cao th\u1ee9 h\u1ea1ng c\u1ee7a n\u1ed9i dung “V\u00ed d\u1ee5 v\u1ec1 b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan” c\u1ee7a m\u00ecnh v\u00e0 c\u1ea1nh tranh hi\u1ec7u qu\u1ea3 v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh trong k\u1ebft qu\u1ea3 c\u1ee7a c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm.<\/span><\/p>\n Hi\u1ec3u c\u00e1ch \u01b0u ti\u00ean c\u00e1c b\u00ean li\u00ean quan l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh c\u1ea9n th\u1eadn v\u00e0 s\u1ebd ph\u1ee5 thu\u1ed9c v\u00e0o m\u1ee5c ti\u00eau kinh doanh b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i c\u1ee7a b\u1ea1n. \u0110i\u1ec1u n\u00e0y c\u0169ng s\u1ebd ph\u1ee5 thu\u1ed9c v\u00e0o s\u1ed1 l\u01b0\u1ee3ng c\u00e1c b\u00ean quan t\u00e2m v\u00e0 c\u00e1ch b\u1ea1n d\u1ef1 \u0111\u1ecbnh qu\u1ea3n l\u00fd h\u1ecd. Vi\u1ec7c \u01b0u ti\u00ean c\u00e1c b\u00ean li\u00ean quan ph\u00f9 h\u1ee3p l\u00e0 r\u1ea5t quan tr\u1ecdng v\u00e0 t\u1ea5t c\u1ea3 \u0111\u1ec1u b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c t\u1ea1o ra b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan.<\/span><\/p>\n B\u1ed1n g\u00f3c ph\u1ea7n t\u01b0 c\u1ee7a b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan gi\u00fap l\u00e0m r\u00f5 c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn c\u00e1c b\u00ean li\u00ean quan v\u1edbi m\u1ee9c \u0111\u1ed9 quan t\u00e2m v\u00e0 \u1ea3nh h\u01b0\u1edfng kh\u00e1c nhau. B\u1ed1n g\u00f3c ph\u1ea7n t\u01b0 c\u1ee7a b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan l\u00e0:<\/span><\/p>\n B\u00e2y gi\u1edd b\u1ea1n \u0111\u00e3 hi\u1ec3u s\u01a1 l\u01b0\u1ee3c v\u1ec1 b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan, h\u00e3y kh\u00e1m ph\u00e1 c\u00e1ch s\u1eed d\u1ee5ng n\u00f3 m\u1ed9t c\u00e1ch \u0111\u1ea7y \u0111\u1ee7 nh\u1ea5t.<\/span><\/p>\n Cho d\u00f9 b\u1ea1n c\u1ea7n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 quan \u0111i\u1ec3m c\u1ee7a c\u00e1c b\u00ean li\u00ean quan hay c\u1ea7n ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3i ph\u00e1p c\u1ee5 th\u1ec3 cho h\u1ecd th\u00ec b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 tuy\u1ec7t v\u1eddi gi\u00fap ph\u00e2n t\u00edch nhu c\u1ea7u c\u1ee7a h\u1ecd. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 h\u01b0\u1edbng d\u1eabn t\u1ea1o b\u1ea3n \u0111\u1ed3 chi ti\u1ebft v\u1ec1 c\u00e1c b\u00ean li\u00ean quan.<\/span><\/p>\n \u0110\u1ed9ng n\u00e3o c\u00e1c b\u00ean li\u00ean quan<\/b><\/p>\n B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean trong vi\u1ec7c t\u1ea1o b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan l\u00e0 suy ngh\u0129 v\u1ec1 c\u00e1c b\u00ean li\u00ean quan b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i c\u1ee7a b\u1ea1n. Vi\u1ec7c l\u1ef1a ch\u1ecdn c\u00e1c b\u00ean li\u00ean quan n\u00e0o \u0111\u1ec3 \u0111\u01b0a v\u00e0o cu\u1ed1i c\u00f9ng s\u1ebd t\u00f9y thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean, nh\u01b0ng \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i xem x\u00e9t \u1ea3nh h\u01b0\u1edfng, s\u1ef1 quan t\u00e2m, \u0111\u00f3ng g\u00f3p trong qu\u00e1 kh\u1ee9 v\u00e0 t\u00e1c \u0111\u1ed9ng ti\u1ec1m t\u00e0ng c\u1ee7a h\u1ecd. Ngo\u00e0i ra, n\u1ebfu m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n <\/span>h\u1ed9i th\u1ea3o h\u1ee3p t\u00e1c<\/span> kh\u00e1c nhau, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn nh\u1eefng ng\u01b0\u1eddi b\u1ea1n \u0111\u01b0a v\u00e0o. N\u1ebfu c\u00f3 th\u1ec3, h\u00e3y c\u1ed1 g\u1eafng thu h\u00fat c\u00e0ng nhi\u1ec1u b\u00ean s\u1edf h\u1eefu c\u00e0ng t\u1ed1t v\u00e0 t\u00edch h\u1ee3p nh\u1eefng kh\u00e1ch h\u00e0ng c\u00f3 ng\u00e2n s\u00e1ch l\u1edbn \u0111\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c v\u1ecb tr\u00ed c\u1ee7a c\u00e1c b\u00ean li\u00ean quan c\u00f3 \u1ea3nh h\u01b0\u1edfng nh\u1ea5t.<\/span><\/p>\n B\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan b\u1eaft \u0111\u1ea7u tr\u00ean<\/span> b\u1ea3ng tr\u1eafng tr\u1ef1c tuy\u1ebfn<\/span><\/a> b\u1eb1ng c\u00e1ch \u0111\u1ed9ng n\u00e3o c\u00e1c b\u00ean li\u00ean quan. B\u1ea1n s\u1ebd ph\u00e2n t\u00edch v\u00e0 \u00e1nh x\u1ea1 ch\u00fang v\u00e0o ng\u00e2n h\u00e0ng ghi ch\u00fa b\u00ean c\u1ea1nh ma tr\u1eadn. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p b\u1ea1n nh\u00f3m ch\u00fang l\u1ea1i v\u1edbi nhau tr\u01b0\u1edbc khi xem x\u00e9t v\u1ecb tr\u00ed c\u1ee7a ch\u00fang tr\u00ean ma tr\u1eadn.<\/span><\/p>\n Sau khi \u0111\u1ed9ng n\u00e3o v\u1ec1 c\u00e1c b\u00ean li\u00ean quan, b\u1ea1n s\u1ebd b\u1eaft \u0111\u1ea7u v\u1ea1ch ra ch\u00fang tr\u00ean m\u1eabu. C\u00f3 b\u1ed1n ph\u1ea7n m\u00e0 ch\u00fang ta s\u1ebd n\u00f3i \u0111\u1ebfn b\u00ean d\u01b0\u1edbi, m\u1ed7i ph\u1ea7n t\u01b0\u01a1ng \u1ee9ng v\u1edbi m\u1ed9t g\u00f3c ph\u1ea7n t\u01b0 kh\u00e1c nhau c\u1ee7a b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan.<\/span><\/p>\n G\u00f3c ph\u1ea7n t\u01b0 1: Gi\u00e1m s\u00e1t<\/b><\/p>\n Ph\u1ea7n \u201cgi\u00e1m s\u00e1t\u201d n\u1eb1m \u1edf ph\u00eda d\u01b0\u1edbi b\u00ean tr\u00e1i c\u1ee7a b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan v\u00e0 t\u01b0\u01a1ng \u1ee9ng v\u1edbi m\u1ee9c \u0111\u1ed9 \u1ea3nh h\u01b0\u1edfng v\u00e0 l\u1ee3i \u00edch th\u1ea5p nh\u1ea5t. Ph\u1ea7n n\u00e0y l\u00e0 n\u01a1i b\u1ea1n s\u1ebd t\u1eadp h\u1ee3p c\u00e1c b\u00ean li\u00ean quan ng\u1ed3i \u1edf r\u00eca ngo\u00e0i c\u1ee7a d\u1ef1 \u00e1n v\u00e0 nh\u1eefng \u00fd ki\u1ebfn \u200b\u200bc\u1ee7a h\u1ecd kh\u00f4ng c\u00f3 nhi\u1ec1u \u1ea3nh h\u01b0\u1edfng mang t\u00ednh h\u00ecnh th\u00e0nh trong qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh c\u1ee7a b\u1ea1n.<\/span><\/p>\n Chi\u1ebfn l\u01b0\u1ee3c t\u01b0\u01a1ng t\u00e1c t\u1ed1i \u01b0u cho c\u00e1c b\u00ean li\u00ean quan n\u00e0y l\u00e0 gi\u00e1m s\u00e1t h\u1ecd \u0111\u1ecbnh k\u1ef3 v\u00e0 duy tr\u00ec t\u01b0\u01a1ng t\u00e1c m\u1ed9t ph\u1ea7n v\u1edbi h\u1ecd. B\u1edfi v\u00ec h\u1ecd c\u00f3 m\u1ed9t s\u1ed1 m\u1ed1i quan t\u00e2m nh\u01b0ng kh\u00f4ng qu\u00e1 tham gia n\u00ean \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ed1i quan t\u00e2m n\u00e0y \u0111\u01b0\u1ee3c duy tr\u00ec theo th\u1eddi gian. B\u1eb1ng c\u00e1ch theo d\u00f5i h\u00e0nh vi v\u00e0 m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ecd, b\u1ea1n c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n \u0111i\u1ec1u g\u00ec \u0111\u1eb7c bi\u1ec7t thu h\u00fat h\u1ecd \u0111\u1ebfn v\u1edbi doanh nghi\u1ec7p c\u1ee7a b\u1ea1n v\u00e0 \u0111i\u1ec1u h\u1ecd \u0111ang t\u00ecm ki\u1ebfm. Th\u00f4ng qua \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u th\u00fac \u0111\u1ea9y nh\u1eefng \u0111i\u1ec1u b\u1ea1n bi\u1ebft \u0111\u1ec3 kh\u01a1i g\u1ee3i s\u1ef1 quan t\u00e2m c\u1ee7a h\u1ecd nh\u1eb1m n\u1ed7 l\u1ef1c t\u0103ng m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ecd.<\/span><\/p>\n G\u00f3c ph\u1ea7n t\u01b0 2: C\u1eadp nh\u1eadt th\u00f4ng tin<\/b><\/p>\n Ph\u1ea7n \u201cc\u1eadp nh\u1eadt th\u00f4ng tin\u201d \u0111\u01b0\u1ee3c quan t\u00e2m nhi\u1ec1u nh\u01b0ng c\u00f3 m\u1ee9c \u0111\u1ed9 \u1ea3nh h\u01b0\u1edfng th\u1ea5p, ngh\u0129a l\u00e0 nhi\u1ec1u ng\u01b0\u1eddi trong ph\u1ea7n n\u00e0y s\u1ebd c\u1ef1c k\u1ef3 quan t\u00e2m \u0111\u1ebfn doanh nghi\u1ec7p nh\u01b0ng kh\u00f4ng c\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u00e1ng k\u1ec3 \u0111\u1ebfn \u0111\u1ecbnh h\u01b0\u1edbng c\u1ee7a doanh nghi\u1ec7p. M\u1ed9t v\u00ed d\u1ee5 v\u1ec1 ng\u01b0\u1eddi d\u00f9ng nh\u01b0 th\u1ebf n\u00e0y c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch say m\u00ea nh\u01b0ng kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 \u1ea3nh h\u01b0\u1edfng n\u00e0o \u0111\u1ebfn h\u01b0\u1edbng \u0111i c\u1ee7a n\u00f3.<\/span><\/p>\n V\u1edbi nh\u1eefng b\u00ean li\u00ean quan n\u00e0y, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i lu\u00f4n c\u1eadp nh\u1eadt th\u00f4ng tin cho h\u1ecd trong khi v\u1eabn duy tr\u00ec \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 quan t\u00e2m c\u1ee7a h\u1ecd. M\u1eb7c d\u00f9 h\u1ecd c\u00f3 th\u1ec3 kh\u00f4ng c\u00f3 ti\u1ebfng n\u00f3i ch\u00ednh th\u1ee9c v\u1ec1 s\u1ea3n ph\u1ea9m nh\u01b0ng h\u1ecd c\u1ea3m th\u1ea5y quan tr\u1ecdng h\u01a1n khi \u0111\u01b0\u1ee3c tham gia v\u00e0o qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p c\u1ee7a b\u1ea1n. <\/span><\/p>\n Nh\u1eefng b\u00ean li\u00ean quan n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u1ec1 ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 s\u1ebd l\u00e0 ngu\u1ed3n ph\u1ea3n h\u1ed3i ch\u00ednh khi h\u1ecd ti\u1ebfp t\u1ee5c t\u01b0\u01a1ng t\u00e1c v\u1edbi s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5. \u0110\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i nh\u1ea5t qu\u00e1n, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 duy tr\u00ec m\u1ee9c \u0111\u1ed9 quan t\u00e2m c\u1ee7a c\u00e1c b\u00ean li\u00ean quan th\u00f4ng qua l\u1ed9 tr\u00ecnh s\u1ea3n ph\u1ea9m, kh\u1ea3o s\u00e1t v\u00e0 c\u00e1c c\u01a1 ch\u1ebf t\u01b0\u01a1ng t\u00e1c kh\u00e1c.<\/span><\/p>\n G\u00f3c ph\u1ea7n t\u01b0 th\u1ee9 3: Lu\u00f4n h\u00e0i l\u00f2ng<\/b><\/p>\n Ph\u1ea7n \u201cgi\u1eef s\u1ef1 h\u00e0i l\u00f2ng\u201d l\u00e0 n\u01a1i m\u1ecdi ng\u01b0\u1eddi th\u01b0\u1eddng ngh\u0129 s\u1ebd \u0111\u1eb7t h\u1ea7u h\u1ebft c\u00e1c b\u00ean li\u00ean quan v\u00e0 \u0111\u00e2y l\u00e0 n\u01a1i m\u00e0 nhi\u1ec1u b\u00ean c\u00f3 \u1ea3nh h\u01b0\u1edfng s\u1ebd t\u00ecm th\u1ea5y ch\u00ednh m\u00ecnh. Ph\u1ea7n n\u00e0y r\u01a1i v\u00e0o ph\u1ea7n c\u00f3 \u1ea3nh h\u01b0\u1edfng cao, l\u00e3i su\u1ea5t th\u1ea5p trong s\u01a1 \u0111\u1ed3, ngh\u0129a l\u00e0 c\u00e1c b\u00ean trong ph\u1ea7n n\u00e0y c\u00f3 \u1ea3nh h\u01b0\u1edfng l\u1edbn \u0111\u1ebfn doanh nghi\u1ec7p nh\u01b0ng kh\u00f4ng ho\u00e0n to\u00e0n quan t\u00e2m \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y. <\/span><\/p>\n C\u00e1c b\u00ean li\u00ean quan trong ph\u1ea7n n\u00e0y th\u01b0\u1eddng l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a nh\u00f3m s\u1edf h\u1eefu ho\u1eb7c t\u00e0i tr\u1ee3.<\/span><\/p>\n Khi \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c mong \u0111\u1ee3i c\u1ee7a c\u00e1c b\u00ean li\u00ean quan n\u00e0y, b\u1ea1n ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng hi\u1ec3u m\u1ee5c ti\u00eau c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p v\u00e0 k\u1ebft h\u1ee3p ch\u00fang v\u00e0o m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n c\u1ee7a b\u1ea1n. L\u00e0m \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c k\u1ecbch b\u1ea3n \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i cho c\u00e1c b\u00ean li\u00ean quan v\u00e0 doanh nghi\u1ec7p, \u0111\u1ed3ng th\u1eddi khi\u1ebfn h\u1ecd h\u00e0i l\u00f2ng trong t\u01b0\u01a1ng lai. <\/span><\/p>\n Nh\u00f3m c\u00e1c b\u00ean li\u00ean quan n\u00e0y \u0111\u00f4i khi c\u00f3 th\u1ec3 t\u1ea1o ra xung \u0111\u1ed9t v\u1edbi c\u00e1c b\u00ean kh\u00e1c b\u1edfi v\u00ec m\u1eb7c d\u00f9 h\u1ecd kh\u00f4ng ph\u1ea3i l\u00e0 nh\u00e0 v\u00f4 \u0111\u1ecbch v\u1ec1 s\u1ea3n ph\u1ea9m nh\u01b0ng h\u1ecd c\u00f3 nh\u1eefng y\u00eau c\u1ea7u ri\u00eang v\u1ec1 \u0111\u1ecbnh h\u01b0\u1edbng kinh doanh. Nh\u1eefng y\u00eau c\u1ea7u n\u00e0y th\u01b0\u1eddng c\u00f3 th\u1ec3 xung \u0111\u1ed9t v\u1edbi l\u1ee3i \u00edch c\u1ee7a ng\u01b0\u1eddi kh\u00e1c v\u00e0 th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi s\u1ef1 th\u1ecfa hi\u1ec7p \u0111\u1ec3 t\u00ecm ra gi\u1ea3i ph\u00e1p. <\/span><\/p>\n G\u00f3c ph\u1ea7n t\u01b0 4: T\u01b0\u01a1ng t\u00e1c t\u00edch c\u1ef1c<\/b><\/p>\n Ph\u1ea7n cu\u1ed1i c\u00f9ng l\u00e0 ph\u1ea7n quan tr\u1ecdng nh\u1ea5t tr\u00ean to\u00e0n b\u1ed9 b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan v\u00e0 l\u00e0 ph\u1ea7n \u201ct\u00edch c\u1ef1c tham gia\u201d. Ph\u1ea7n n\u00e0y t\u01b0\u01a1ng \u1ee9ng v\u1edbi m\u1ee9c \u0111\u1ed9 \u1ea3nh h\u01b0\u1edfng cao v\u00e0 m\u1ee9c \u0111\u1ed9 quan t\u00e2m cao, ngh\u0129a l\u00e0 c\u00e1c b\u00ean trong ph\u1ea7n n\u00e0y s\u1ebd l\u00e0 c\u00e1c b\u00ean li\u00ean quan quan tr\u1ecdng nh\u1ea5t c\u1ee7a b\u1ea1n.<\/span><\/p>\n C\u00e1c b\u00ean li\u00ean quan n\u00e0y s\u1ebd c\u00f3 nhi\u1ec1u \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn \u0111\u1ecbnh h\u01b0\u1edbng kinh doanh v\u00e0 \u0111\u1eb7t nhi\u1ec1u hy v\u1ecdng v\u00e0o b\u1ea3n th\u00e2n d\u1ef1 \u00e1n. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 h\u1ecd c\u1ef1c k\u1ef3 quan t\u00e2m \u0111\u1ebfn s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p nh\u01b0ng c\u0169ng c\u00f3 \u1ea3nh h\u01b0\u1edfng r\u1ea5t l\u1edbn \u0111\u1ebfn qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh chung.<\/span><\/p>\n Nh\u1eefng ng\u01b0\u1eddi n\u00e0y n\u00ean \u0111\u01b0\u1ee3c tham gia th\u01b0\u1eddng xuy\u00ean v\u00e0 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n v\u1ec1 s\u1ea3n ph\u1ea9m v\u00ec h\u1ecd l\u00e0 nh\u00f3m l\u1ee3i \u00edch quan tr\u1ecdng nh\u1ea5t li\u00ean quan \u0111\u1ebfn s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p b\u1ea1n. Chi\u1ebfn l\u01b0\u1ee3c t\u01b0\u01a1ng t\u00e1c t\u1ed1i \u01b0u cho nh\u00f3m n\u00e0y s\u1ebd l\u00e0 li\u00ean h\u1ec7 th\u01b0\u1eddng xuy\u00ean v\u00e0 tham gia chi\u1ebfn l\u01b0\u1ee3c v\u00ec h\u1ecd l\u00e0 c\u00e1c b\u00ean li\u00ean quan quan tr\u1ecdng nh\u1ea5t. <\/span><\/p>\n T\u00f9y ch\u1ecdn: Ph\u00e2n lo\u1ea1i c\u00e1c b\u00ean li\u00ean quan<\/b><\/p>\n Sau khi ho\u00e0n th\u00e0nh b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan, b\u1ea1n n\u00ean l\u1ea5y nh\u1eefng ph\u00e1t hi\u1ec7n c\u1ee7a m\u00ecnh v\u00e0 ph\u00e2n lo\u1ea1i c\u00e1c b\u00ean li\u00ean quan th\u00e0nh m\u1ed9t s\u1ed1 ph\u1ea7n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 ba lo\u1ea1i m\u00e0 c\u00e1c b\u00ean li\u00ean quan c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 r\u01a1i v\u00e0o sau khi b\u1ea1n ho\u00e0n th\u00e0nh.<\/span><\/p>\n Ph\u00e2n lo\u1ea1i c\u00e1c b\u00ean li\u00ean quan l\u00e0 m\u1ed9t c\u00e1ch kh\u00e1c \u0111\u1ec3 t\u1ed5 ch\u1ee9c h\u1ecd nh\u1eb1m t\u1ea1o ra m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c t\u01b0\u01a1ng t\u00e1c hi\u1ec7u qu\u1ea3. Cho d\u00f9 b\u1ea1n mu\u1ed1n cam k\u1ebft th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c d\u1ef1a tr\u00ean b\u1ed1n g\u00f3c ph\u1ea7n t\u01b0 tr\u00ean hay chi\u1ebfn l\u01b0\u1ee3c ph\u1ee5 thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c, \u0111\u00e2y \u0111\u1ec1u l\u00e0 nh\u1eefng c\u00e1ch m\u00e0 b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c \u01b0u ti\u00ean r\u00f5 r\u00e0ng cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/span><\/p>\n Vi\u1ec7c s\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan s\u1ebd mang l\u1ea1i l\u1ee3i \u00edch cho c\u00e1c nh\u00f3m mu\u1ed1n l\u1eadp s\u01a1 \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan, hi\u1ec3u v\u1ecb tr\u00ed c\u1ee7a h\u1ecd v\u00e0<\/span> c\u1ed9ng t\u00e1c<\/span> v\u1ec1 c\u00e1c gi\u1ea3i ph\u00e1p kh\u1ea3 thi. N\u1ebfu \u0111i\u1ec1u n\u00e0y v\u1eabn ch\u01b0a \u0111\u1ee7 l\u00fd do th\u00ec \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u1ee3i \u00edch l\u1edbn nh\u1ea5t c\u1ee7a vi\u1ec7c s\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan.<\/span><\/p>\n 1. T\u1ea1o c\u00e1c \u01b0u ti\u00ean s\u00e1ng su\u1ed1t<\/b><\/p>\n L\u1eadp b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 tr\u1ef1c quan; n\u00f3 gi\u00fap \u0111\u1ecbnh v\u1ecb c\u00e1c b\u00ean li\u00ean quan c\u1ee7a b\u1ea1n v\u00e0 th\u00f4ng b\u00e1o cho b\u1ea1n v\u1ec1 \u1ea3nh h\u01b0\u1edfng v\u00e0 quy\u1ec1n l\u1ef1c t\u01b0\u01a1ng \u0111\u1ed1i c\u1ee7a h\u1ecd. \u0110\u00e2y l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 c\u1ea7n c\u00e2n nh\u1eafc quan tr\u1ecdng v\u00e0 n\u1ebfu kh\u00f4ng l\u1eadp b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan th\u00ec c\u00f3 th\u1ec3 kh\u00f3 ph\u00e2n bi\u1ec7t \u0111\u01b0\u1ee3c b\u00ean li\u00ean quan n\u00e0o c\u00f3 \u1ea3nh h\u01b0\u1edfng nhi\u1ec1u nh\u1ea5t.<\/span><\/p>\n 2. Thu h\u00fat c\u00e1c b\u00ean li\u00ean quan<\/b><\/p>\n M\u1ed9t m\u1ee5c ti\u00eau chung c\u1ee7a b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan l\u00e0 t\u1ea1o ra m\u1ed9t k\u1ebf ho\u1ea1ch t\u01b0\u01a1ng t\u00e1c \u0111\u1ec3 giao ti\u1ebfp v\u00e0 t\u00edch h\u1ee3p c\u00e1c b\u00ean li\u00ean quan v\u00e0o d\u1ef1 \u00e1n. L\u1eadp b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan cho ph\u00e9p b\u1ea1n l\u1eadp s\u01a1 \u0111\u1ed3 ai s\u1ebd b\u1ecb \u1ea3nh h\u01b0\u1edfng nhi\u1ec1u nh\u1ea5t, ngu\u1ed3n l\u1ef1c nhi\u1ec1u nh\u1ea5t \u0111\u1ebfn t\u1eeb \u0111\u00e2u v\u00e0 b\u1ea1n c\u1ea7n t\u1eadp trung v\u00e0o nh\u1eefng b\u00ean li\u00ean quan n\u00e0o trong t\u01b0\u01a1ng lai.<\/span><\/p>\n 3. K\u00edch ho\u1ea1t x\u1ebfp h\u1ea1ng<\/b><\/p>\n V\u00ec b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan r\u1ea5t linh ho\u1ea1t v\u00e0 c\u00f3 th\u1ec3 ch\u1ec9nh s\u1eeda n\u00ean b\u1ea1n c\u00f3 th\u1ec3 thay \u0111\u1ed5i c\u00e1ch t\u1ed5 ch\u1ee9c c\u1ee7a c\u00e1c b\u00ean b\u1ea5t k\u1ef3 l\u00fac n\u00e0o. B\u1ea1n kh\u00f4ng ch\u1ec9 c\u00f3 th\u1ec3 s\u1eafp x\u1ebfp ch\u00fang theo c\u00e1ch kh\u00e1c nhau m\u00e0 c\u00f2n c\u00f3 th\u1ec3 x\u1ebfp h\u1ea1ng ch\u00fang m\u1ed9t c\u00e1ch t\u1ef1 do trong c\u00e1c g\u00f3c ph\u1ea7n t\u01b0 tr\u00ean tr\u1ee5c XY. H\u1ec7 th\u1ed1ng x\u1ebfp h\u1ea1ng n\u00e0y cho ph\u00e9p b\u1ea1n \u0111\u1ecbnh v\u1ecb c\u00e1c b\u00ean kh\u00e1c nhau \u1edf nh\u1eefng v\u1ecb tr\u00ed h\u01a1i kh\u00e1c nhau d\u1ef1a tr\u00ean nhu c\u1ea7u v\u00e0 \u00fd ki\u1ebfn \u200b\u200bc\u1ee5 th\u1ec3 c\u1ee7a h\u1ecd, m\u1ed9t \u0111i\u1ec1u kh\u00f3 th\u1ef1c hi\u1ec7n h\u01a1n nhi\u1ec1u n\u1ebfu kh\u00f4ng c\u00f3 giao di\u1ec7n tr\u1ef1c quan chung.<\/span><\/p>\n 4. T\u1ea1o s\u1ef1 li\u00ean k\u1ebft trong nh\u00f3m<\/b><\/p>\n S\u1eed d\u1ee5ng giao di\u1ec7n c\u1ed9ng t\u00e1c c\u00f3 ngh\u0129a l\u00e0 m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 chia s\u1ebb \u00fd ki\u1ebfn, s\u1edf th\u00edch v\u00e0 qu\u00e1 tr\u00ecnh suy ngh\u0129 c\u1ee7a h\u1ecd trong th\u1eddi gian th\u1ef1c. S\u1ef1 minh b\u1ea1ch v\u00e0 giao ti\u1ebfp n\u00e0y t\u1ea1o ra s\u1ef1 hi\u1ec3u bi\u1ebft chung, c\u1ee5 th\u1ec3 gi\u1eefa m\u1ecdi ng\u01b0\u1eddi l\u00e0m vi\u1ec7c tr\u00ean b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan. C\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 hi\u1ec3u bi\u1ebft chung n\u00e0y l\u00e0 c\u00e1ch d\u1ec5 d\u00e0ng nh\u1ea5t \u0111\u1ec3 ti\u1ebfn t\u1edbi chi\u1ebfn l\u01b0\u1ee3c t\u01b0\u01a1ng t\u00e1c c\u1ee7a b\u1ea1n v\u00e0 \u0111\u1ea3m b\u1ea3o m\u1ecdi ng\u01b0\u1eddi s\u1ebd l\u00e0m vi\u1ec7c h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng chung.<\/span><\/p>\n 5. Chi\u1ebfn l\u01b0\u1ee3c t\u01b0\u01a1ng t\u00e1c kh\u1edfi \u0111\u1ed9ng<\/b><\/p>\n M\u1ed9t trong nh\u1eefng l\u00fd do ch\u00ednh \u0111\u1ec3 \u0111i\u1ec1n v\u00e0o b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan l\u00e0 t\u1ea1o ra chi\u1ebfn l\u01b0\u1ee3c t\u01b0\u01a1ng t\u00e1c. Chi\u1ebfn l\u01b0\u1ee3c n\u00e0y d\u1ec5 x\u00e2y d\u1ef1ng h\u01a1n nhi\u1ec1u khi b\u1ea1n c\u00f3 th\u1ec3 h\u00ecnh dung v\u1ecb tr\u00ed c\u1ee7a nhi\u1ec1u b\u00ean li\u00ean quan kh\u00e1c nhau trong c\u00f9ng m\u1ed9t h\u1ed9i \u0111\u1ed3ng. Sau \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 so s\u00e1nh tr\u1ef1c ti\u1ebfp ch\u00fang v\u00e0 x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c t\u01b0\u01a1ng t\u00e1c \u0111\u00e1p \u1ee9ng t\u1ea5t c\u1ea3 c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh.<\/span><\/p>\n 6. Lo ng\u1ea1i r\u1ee7i ro<\/b><\/p>\n B\u1eb1ng c\u00e1ch t\u1ea1o b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan, b\u1ea1n s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c b\u1ee9c tranh r\u00f5 r\u00e0ng kh\u00f4ng ch\u1ec9 v\u1ec1 t\u1ea5t c\u1ea3 c\u00e1c b\u00ean quan t\u00e2m m\u00e0 c\u00f2n v\u1ec1 m\u1ed1i li\u00ean h\u1ec7 c\u1ee7a h\u1ecd v\u1edbi nhau. M\u1ed9t th\u1ee9 c\u00f3 th\u1ec3 b\u1ecb thi\u1ebfu thay cho b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan l\u00e0 s\u1ef1 hi\u1ec3u bi\u1ebft v\u1ec1 c\u00e1c l\u1ee3i \u00edch kh\u00e1c nhau s\u1ebd xung \u0111\u1ed9t v\u00e0 \u0111\u1ea5u tranh \u0111\u1ec3 gi\u00e0nh quy\u1ec1n \u01b0u ti\u00ean nh\u01b0 th\u1ebf n\u00e0o, nh\u01b0ng vi\u1ec7c xem n\u00f3 tr\u00ean b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan cho ph\u00e9p so s\u00e1nh tr\u1ef1c ti\u1ebfp.<\/span><\/p>\n B\u1eb1ng c\u00e1ch xem c\u00e1c m\u1ed1i quan t\u00e2m tr\u00ean b\u1ea3ng tr\u1eafng tr\u1ef1c tuy\u1ebfn<\/a> , b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3m thi\u1ec3u m\u1ed9t s\u1ed1 r\u1ee7i ro khi l\u00e0m h\u00e0i l\u00f2ng c\u00e1c b\u00ean kh\u00e1c nhau v\u00e0 t\u1ea1o ra chi\u1ebfn l\u01b0\u1ee3c c\u00f9ng c\u00f3 l\u1ee3i nh\u1ea5t cho b\u1ea1n v\u00e0 c\u00e1c b\u00ean li\u00ean quan c\u1ee7a b\u1ea1n.<\/span><\/p>\nB\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan l\u00e0 g\u00ec?<\/h2>\n
<\/p>\n
C\u00e1c b\u00ean li\u00ean quan c\u1ee7a b\u1ea1n l\u00e0 ai?<\/h3>\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
V\u00ed d\u1ee5 v\u1ec1 l\u1eadp b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan<\/h2>\n
<\/p>\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
B\u1ea1n \u01b0u ti\u00ean nh\u1eefng b\u00ean li\u00ean quan n\u00e0o?<\/h2>\n
\n
\n
\n
\n
C\u00e1ch s\u1eed d\u1ee5ng B\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan<\/h2>\n
<\/p>\n
<\/p>\n
\n
\n
\n
\u01afu \u0111i\u1ec3m c\u1ee7a vi\u1ec7c l\u1eadp b\u1ea3n \u0111\u1ed3 c\u00e1c b\u00ean li\u00ean quan l\u00e0 g\u00ec?<\/h2>\n