{"id":82874,"date":"2023-07-07T06:44:37","date_gmt":"2023-07-07T10:44:37","guid":{"rendered":"https:\/\/ideascale.com\/viblog\/nghien-cuu-thi-truong-cham-soc-suc-khoe\/"},"modified":"2024-06-20T04:54:52","modified_gmt":"2024-06-20T08:54:52","slug":"nghien-cuu-thi-truong-cham-soc-suc-khoe","status":"publish","type":"post","link":"https:\/\/ideascale.com\/vi\/viblog\/nghien-cuu-thi-truong-cham-soc-suc-khoe\/","title":{"rendered":"Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, quy tr\u00ecnh v\u00e0 th\u1ef1c ti\u1ec5n t\u1ed1t nh\u1ea5t"},"content":{"rendered":"
M\u1ee5c l\u1ee5c<\/b><\/strong><\/p>\n<\/div> Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 vi\u1ec7c thu th\u1eadp, ph\u00e2n t\u00edch v\u00e0 gi\u1ea3i th\u00edch m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng d\u1eef li\u1ec7u v\u00e0 th\u00f4ng tin li\u00ean quan \u0111\u1ebfn ng\u00e0nh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe. N\u00f3 li\u00ean quan \u0111\u1ebfn vi\u1ec7c nghi\u00ean c\u1ee9u c\u00e1c kh\u00eda c\u1ea1nh kh\u00e1c nhau c\u1ee7a th\u1ecb tr\u01b0\u1eddng, bao g\u1ed3m c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, nh\u00e0 cung c\u1ea5p, ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u00e0 xu h\u01b0\u1edbng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u00e0 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t.<\/span><\/p>\n Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe nh\u1eb1m m\u1ee5c \u0111\u00edch t\u00ecm hi\u1ec3u s\u1ef1 n\u0103ng \u0111\u1ed9ng c\u1ee7a ng\u00e0nh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, x\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i, \u0111\u00e1nh gi\u00e1 s\u1ef1 c\u1ea1nh tranh v\u00e0 \u0111\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng t\u1ed3n t\u1ea1i c\u1ee7a c\u00e1c s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 m\u1edbi. N\u00f3 cung c\u1ea5p th\u00f4ng tin c\u00f3 gi\u00e1 tr\u1ecb cho c\u00e1c t\u1ed5 ch\u1ee9c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, c\u00f4ng ty d\u01b0\u1ee3c ph\u1ea9m, nh\u00e0 s\u1ea3n xu\u1ea5t thi\u1ebft b\u1ecb y t\u1ebf, c\u00f4ng ty b\u1ea3o hi\u1ec3m, nh\u00e0 ho\u1ea1ch \u0111\u1ecbnh ch\u00ednh s\u00e1ch v\u00e0 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c.<\/span><\/p>\n C\u00e1c th\u00e0nh ph\u1ea7n ch\u00ednh c\u1ee7a nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe bao g\u1ed3m:<\/b><\/p>\n <\/p>\n Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u00f3 t\u1ea7m quan tr\u1ecdng \u0111\u00e1ng k\u1ec3 trong ng\u00e0nh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe v\u00ec nhi\u1ec1u l\u00fd do:<\/span><\/p>\n Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe x\u00e1c \u0111\u1ecbnh v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00e1c c\u01a1 h\u1ed9i th\u1ecb tr\u01b0\u1eddng m\u1edbi. B\u1eb1ng c\u00e1ch hi\u1ec3u nhu c\u1ea7u c\u1ee7a b\u1ec7nh nh\u00e2n, c\u00e1c xu h\u01b0\u1edbng m\u1edbi n\u1ed5i v\u00e0 nh\u1eefng kho\u1ea3ng tr\u1ed1ng trong c\u00e1c s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 hi\u1ec7n c\u00f3, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ed5i m\u1edbi \u0111\u00e1p \u1ee9ng nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng. K\u1ebft qu\u1ea3 c\u1ee7a vi\u1ec7c n\u00e0y c\u00f3 th\u1ec3 l\u00e0 t\u0103ng doanh thu v\u00e0 m\u1edf r\u1ed9ng.<\/span><\/p>\n Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe cung c\u1ea5p c\u00e1i nh\u00ecn s\u00e2u s\u1eafc v\u1ec1 s\u1edf th\u00edch, h\u00e0nh vi v\u00e0 qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh c\u1ee7a b\u1ec7nh nh\u00e2n. Hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c \u0111i\u1ec1u ch\u1ec9nh d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh \u0111\u1ec3 \u0111\u00e1p \u1ee9ng t\u1ed1t h\u01a1n nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a b\u1ec7nh nh\u00e2n v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m t\u1ed5ng th\u1ec3 c\u1ee7a b\u1ec7nh nh\u00e2n.<\/span><\/p>\n Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe hi\u1ec7u qu\u1ea3 cho ph\u00e9p c\u00e1c t\u1ed5 ch\u1ee9c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe ph\u00e2n t\u00edch \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh, s\u1ea3n ph\u1ea9m v\u00e0 \u0111\u1ecbnh v\u1ecb th\u1ecb tr\u01b0\u1eddng c\u1ee7a h\u1ecd. Th\u00f4ng tin n\u00e0y gi\u00fap x\u00e1c \u0111\u1ecbnh l\u1ee3i th\u1ebf c\u1ea1nh tranh, ph\u00e2n bi\u1ec7t c\u00e1c d\u1ecbch v\u1ee5 v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb hi\u1ec7u qu\u1ea3 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u1ee3i th\u1ebf c\u1ea1nh tranh.<\/span><\/p>\n B\u1eb1ng c\u00e1ch ti\u1ebfn h\u00e0nh nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, c\u00e1c t\u1ed5 ch\u1ee9c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau, nh\u00e2n kh\u1ea9u h\u1ecdc v\u00e0 s\u1edf th\u00edch c\u1ee7a h\u1ecd. Th\u00f4ng tin n\u00e0y r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 ph\u00e1t tri\u1ec3n c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb c\u00f3 m\u1ee5c ti\u00eau, l\u1ef1a ch\u1ecdn c\u00e1c k\u00eanh li\u00ean l\u1ea1c ph\u00f9 h\u1ee3p v\u00e0 truy\u1ec1n t\u1ea3i c\u00e1c th\u00f4ng \u0111i\u1ec7p \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a \u0111\u1ec3 ti\u1ebfp c\u1eadn v\u00e0 thu h\u00fat kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/span><\/p>\n Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c ph\u00e1t tri\u1ec3n c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe m\u1edbi. B\u1eb1ng c\u00e1ch hi\u1ec3u nhu c\u1ea7u, s\u1edf th\u00edch v\u00e0 xu h\u01b0\u1edbng c\u1ee7a th\u1ecb tr\u01b0\u1eddng, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 thi\u1ebft k\u1ebf c\u00e1c s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p v\u1edbi mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng, n\u00e2ng cao k\u1ebft qu\u1ea3 c\u1ee7a b\u1ec7nh nh\u00e2n v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/span><\/p>\n Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t v\u00e0 gi\u1ea3m thi\u1ec3u r\u1ee7i ro li\u00ean quan \u0111\u1ebfn vi\u1ec7c ra m\u1eaft s\u1ea3n ph\u1ea9m m\u1edbi, gia nh\u1eadp ho\u1eb7c m\u1edf r\u1ed9ng th\u1ecb tr\u01b0\u1eddng. N\u00f3 cung c\u1ea5p d\u1eef li\u1ec7u v\u00e0 hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc h\u1ed7 tr\u1ee3 vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean b\u1eb1ng ch\u1ee9ng, gi\u1ea3m kh\u1ea3 n\u0103ng x\u1ea3y ra sai l\u1ea7m t\u1ed1n k\u00e9m ho\u1eb7c li\u00ean doanh kh\u00f4ng th\u00e0nh c\u00f4ng.<\/span><\/p>\n Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ec3 ph\u00e2n t\u00edch ch\u00ednh s\u00e1ch, s\u00e1ng ki\u1ebfn \u200b\u200b\u200b\u200by t\u1ebf c\u00f4ng c\u1ed9ng v\u00e0 \u0111\u00e1nh gi\u00e1 t\u00e1c \u0111\u1ed9ng c\u1ee7a c\u00e1c can thi\u1ec7p ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe. N\u00f3 gi\u00fap c\u00e1c nh\u00e0 ho\u1ea1ch \u0111\u1ecbnh ch\u00ednh s\u00e1ch hi\u1ec3u \u0111\u01b0\u1ee3c t\u00ednh hi\u1ec7u qu\u1ea3 v\u00e0 t\u00ednh kh\u1ea3 thi c\u1ee7a c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe kh\u00e1c nhau, \u0111\u1ecbnh h\u00ecnh c\u00e1c ch\u00ednh s\u00e1ch d\u1ef1a tr\u00ean b\u1eb1ng ch\u1ee9ng v\u00e0 c\u1ea3i thi\u1ec7n k\u1ebft qu\u1ea3 s\u1ee9c kh\u1ecfe c\u1ed9ng \u0111\u1ed3ng.<\/span><\/p>\n Ng\u00e0nh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe kh\u00f4ng ng\u1eebng ph\u00e1t tri\u1ec3n, \u0111\u01b0\u1ee3c th\u00fac \u0111\u1ea9y b\u1edfi nh\u1eefng ti\u1ebfn b\u1ed9 c\u00f4ng ngh\u1ec7, nh\u1eefng thay \u0111\u1ed5i v\u1ec1 quy \u0111\u1ecbnh v\u00e0 nhu c\u1ea7u thay \u0111\u1ed5i c\u1ee7a b\u1ec7nh nh\u00e2n. Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng<\/a> gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c c\u1eadp nh\u1eadt xu h\u01b0\u1edbng c\u1ee7a ng\u00e0nh, th\u00edch \u1ee9ng v\u1edbi nh\u1eefng thay \u0111\u1ed5i v\u00e0 ch\u1ee7 \u0111\u1ed9ng \u1ee9ng ph\u00f3 v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c v\u00e0 c\u01a1 h\u1ed9i m\u1edbi.<\/span><\/p>\n T\u00ecm hi\u1ec3u th\u00eam: Nghi\u00ean c\u1ee9u \u0111\u1ecbnh t\u00ednh l\u00e0 g\u00ec?<\/a><\/b><\/strong><\/p>\n Ti\u1ebfn h\u00e0nh nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe bao g\u1ed3m m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 h\u1ec7 th\u1ed1ng \u0111\u1ec3 thu th\u1eadp, ph\u00e2n t\u00edch v\u00e0 gi\u1ea3i th\u00edch d\u1eef li\u1ec7u. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c b\u01b0\u1edbc ch\u00ednh c\u1ea7n l\u00e0m theo:<\/span><\/p>\n 1. X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau nghi\u00ean c\u1ee9u: <\/b>X\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng m\u1ee5c ti\u00eau v\u00e0 m\u1ee5c ti\u00eau nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u1ee7a b\u1ea1n. X\u00e1c \u0111\u1ecbnh c\u00e1c c\u00e2u h\u1ecfi c\u1ee5 th\u1ec3 m\u00e0 b\u1ea1n mu\u1ed1n tr\u1ea3 l\u1eddi, ch\u1eb3ng h\u1ea1n nh\u01b0 t\u00ecm hi\u1ec3u s\u1edf th\u00edch c\u1ee7a b\u1ec7nh nh\u00e2n, \u0111\u00e1nh gi\u00e1 nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m m\u1edbi ho\u1eb7c \u0111\u00e1nh gi\u00e1 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/span><\/span><\/p>\n 2. X\u00e1c \u0111\u1ecbnh ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u:<\/b> Ch\u1ecdn ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u ph\u00f9 h\u1ee3p d\u1ef1a tr\u00ean m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n. C\u00e1c ph\u01b0\u01a1ng ph\u00e1p ph\u1ed5 bi\u1ebfn trong nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe bao g\u1ed3m kh\u1ea3o s\u00e1t, ph\u1ecfng v\u1ea5n, nh\u00f3m t\u1eadp trung,<\/a> nghi\u00ean c\u1ee9u quan s\u00e1t ( \u0111\u1ecbnh t\u00ednh<\/a> v\u00e0 \u0111\u1ecbnh l\u01b0\u1ee3ng<\/a> ) v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u th\u1ee9 c\u1ea5p. H\u00e3y xem x\u00e9t \u01b0u v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a t\u1eebng ph\u01b0\u01a1ng ph\u00e1p v\u00e0 ch\u1ecdn ph\u01b0\u01a1ng ph\u00e1p ph\u00f9 h\u1ee3p nh\u1ea5t ho\u1eb7c k\u1ebft h\u1ee3p c\u00e1c ph\u01b0\u01a1ng ph\u00e1p.<\/span><\/span><\/p>\n 3. X\u00e1c \u0111\u1ecbnh \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau:<\/b> X\u00e1c \u0111\u1ecbnh \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n, ch\u1eb3ng h\u1ea1n nh\u01b0 b\u1ec7nh nh\u00e2n, chuy\u00ean gia ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe ho\u1eb7c c\u00e1c nh\u00f3m nh\u00e2n kh\u1ea9u h\u1ecdc c\u1ee5 th\u1ec3. X\u00e1c \u0111\u1ecbnh c\u1ee1 m\u1eabu v\u00e0 ti\u00eau ch\u00ed l\u1ef1a ch\u1ecdn cho nh\u1eefng ng\u01b0\u1eddi tham gia nghi\u00ean c\u1ee9u c\u1ee7a b\u1ea1n, \u0111\u1ea3m b\u1ea3o h\u1ecd \u0111\u1ea1i di\u1ec7n ch\u00ednh x\u00e1c cho th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n.<\/span><\/p>\n 4. Thu th\u1eadp d\u1eef li\u1ec7u: <\/b>Th\u1ef1c hi\u1ec7n ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u b\u1ea1n \u0111\u00e3 ch\u1ecdn \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u. N\u1ebfu ti\u1ebfn h\u00e0nh kh\u1ea3o s\u00e1t ho\u1eb7c ph\u1ecfng v\u1ea5n, h\u00e3y thi\u1ebft k\u1ebf b\u1ea3ng c\u00e2u h\u1ecfi ho\u1eb7c h\u01b0\u1edbng d\u1eabn ph\u1ecfng v\u1ea5n nh\u1eb1m gi\u1ea3i quy\u1ebft c\u00e1c m\u1ee5c ti\u00eau nghi\u00ean c\u1ee9u c\u1ee7a b\u1ea1n. S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 k\u1ef9 thu\u1eadt thu th\u1eadp d\u1eef li\u1ec7u \u0111\u00e1ng tin c\u1eady \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c c\u1ee7a d\u1eef li\u1ec7u.<\/span><\/p>\n 5. Ph\u00e2n t\u00edch d\u1eef li\u1ec7u:<\/b> Sau khi d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c thu th\u1eadp, h\u00e3y ph\u00e2n t\u00edch n\u00f3 \u0111\u1ec3 r\u00fat ra nh\u1eefng hi\u1ec3u bi\u1ebft c\u00f3 \u00fd ngh\u0129a. S\u1eed d\u1ee5ng ph\u00e2n t\u00edch th\u1ed1ng k\u00ea, k\u1ef9 thu\u1eadt m\u00e3 h\u00f3a \u0111\u1ecbnh t\u00ednh ho\u1eb7c c\u00f4ng c\u1ee5 ph\u1ea7n m\u1ec1m \u0111\u1ec3 ph\u00e2n t\u00edch ph\u1ea3n h\u1ed3i kh\u1ea3o s\u00e1t, b\u1ea3ng \u0111i\u1ec3m ph\u1ecfng v\u1ea5n ho\u1eb7c d\u1eef li\u1ec7u quan s\u00e1t. Kh\u00e1m ph\u00e1 v\u00e0 ph\u00e2n t\u00edch c\u00e1c m\u00f4 h\u00ecnh, xu h\u01b0\u1edbng v\u00e0 nh\u1eefng kh\u00e1m ph\u00e1 quan tr\u1ecdng ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau nghi\u00ean c\u1ee9u c\u1ee7a b\u1ea1n.<\/span><\/p>\n 6. Gi\u1ea3i th\u00edch v\u00e0 hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc:<\/b> Gi\u1ea3i th\u00edch d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch \u0111\u1ec3 t\u1ea1o ra nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc c\u00f3 th\u1ec3 h\u00e0nh \u0111\u1ed9ng. X\u00e1c \u0111\u1ecbnh \u00fd ngh\u0129a c\u1ee7a nh\u1eefng ph\u00e1t hi\u1ec7n c\u1ee7a b\u1ea1n \u0111\u1ed1i v\u1edbi vi\u1ec7c ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m, chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb ho\u1eb7c c\u01a1 h\u1ed9i th\u1ecb tr\u01b0\u1eddng. K\u1ebft n\u1ed1i c\u00e1c \u0111i\u1ec3m gi\u1eefa d\u1eef li\u1ec7u v\u00e0 b\u1ed1i c\u1ea3nh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe l\u1edbn h\u01a1n \u0111\u1ec3 r\u00fat ra k\u1ebft lu\u1eadn c\u00f3 \u00fd ngh\u0129a.<\/span><\/p>\n 7. B\u00e1o c\u00e1o v\u00e0 tr\u00ecnh b\u00e0y:<\/b> Chu\u1ea9n b\u1ecb m\u1ed9t b\u00e1o c\u00e1o to\u00e0n di\u1ec7n t\u00f3m t\u1eaft c\u00e1c k\u1ebft qu\u1ea3 nghi\u00ean c\u1ee9u, hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u1ee7a b\u1ea1n. Tr\u00ecnh b\u00e0y d\u1eef li\u1ec7u m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 h\u1ea5p d\u1eabn tr\u1ef1c quan, s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3, \u0111\u1ed3 th\u1ecb ho\u1eb7c b\u1ea3ng \u0111\u1ec3 n\u00e2ng cao hi\u1ec3u bi\u1ebft. Chia s\u1ebb b\u00e1o c\u00e1o v\u1edbi c\u00e1c b\u00ean li\u00ean quan, ng\u01b0\u1eddi ra quy\u1ebft \u0111\u1ecbnh ho\u1eb7c kh\u00e1ch h\u00e0ng.<\/span><\/p>\n 8. Th\u1ef1c hi\u1ec7n v\u00e0 ra quy\u1ebft \u0111\u1ecbnh:<\/b> S\u1eed d\u1ee5ng k\u1ebft qu\u1ea3 nghi\u00ean c\u1ee9u \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c. Tri\u1ec3n khai nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc thu \u0111\u01b0\u1ee3c t\u1eeb nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng<\/a> v\u00e0o vi\u1ec7c ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m, chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb, chi\u1ebfn l\u01b0\u1ee3c gi\u00e1 ho\u1eb7c k\u1ebf ho\u1ea1ch th\u00e2m nh\u1eadp th\u1ecb tr\u01b0\u1eddng. Li\u00ean t\u1ee5c theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 t\u00e1c \u0111\u1ed9ng c\u1ee7a c\u00e1c quy\u1ebft \u0111\u1ecbnh c\u1ee7a b\u1ea1n \u0111\u1ec3 tinh ch\u1ec9nh c\u00e1ch ti\u1ebfp c\u1eadn c\u1ee7a b\u1ea1n theo th\u1eddi gian.<\/span><\/p>\n 9. C\u00e2n nh\u1eafc v\u1ec1 m\u1eb7t \u0111\u1ea1o \u0111\u1ee9c: <\/b>\u0110\u1ea3m b\u1ea3o r\u1eb1ng nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u1ee7a b\u1ea1n tu\u00e2n th\u1ee7 c\u00e1c ti\u00eau chu\u1ea9n \u0111\u1ea1o \u0111\u1ee9c, ch\u1eb3ng h\u1ea1n nh\u01b0 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng \u00fd r\u00f5 r\u00e0ng t\u1eeb ng\u01b0\u1eddi tham gia, b\u1ea3o v\u1ec7 quy\u1ec1n ri\u00eang t\u01b0 c\u1ee7a ng\u01b0\u1eddi tham gia v\u00e0 x\u1eed l\u00fd d\u1eef li\u1ec7u m\u1ed9t c\u00e1ch an to\u00e0n. Tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh v\u00e0 h\u01b0\u1edbng d\u1eabn c\u00f3 li\u00ean quan, ch\u1eb3ng h\u1ea1n nh\u01b0 HIPAA \u1edf Hoa K\u1ef3, khi x\u1eed l\u00fd d\u1eef li\u1ec7u ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe.<\/span><\/p>\n 10. Gi\u00e1m s\u00e1t th\u1ecb tr\u01b0\u1eddng li\u00ean t\u1ee5c:<\/b> Ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c. Theo d\u00f5i \u0111\u1ed9ng l\u1ef1c th\u1ecb tr\u01b0\u1eddng, xu h\u01b0\u1edbng c\u1ee7a ng\u00e0nh v\u00e0 s\u1edf th\u00edch c\u1ee7a kh\u00e1ch h\u00e0ng th\u00f4ng qua gi\u00e1m s\u00e1t li\u00ean t\u1ee5c. Lu\u00f4n c\u1eadp nh\u1eadt c\u00e1c ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u, c\u00f4ng ngh\u1ec7 m\u1edbi v\u00e0 nh\u1eefng thay \u0111\u1ed5i v\u1ec1 quy \u0111\u1ecbnh c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn qu\u00e1 tr\u00ecnh nghi\u00ean c\u1ee9u v\u00e0 ra quy\u1ebft \u0111\u1ecbnh c\u1ee7a b\u1ea1n.<\/span><\/p>\n T\u00ecm hi\u1ec3u th\u00eam: Nghi\u00ean c\u1ee9u \u0111\u1ecbnh l\u01b0\u1ee3ng l\u00e0 g\u00ec?<\/a><\/b><\/strong><\/p>\n <\/p>\n N\u0103m 2023, nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n v\u1edbi c\u00e1c xu h\u01b0\u1edbng, c\u00f4ng ngh\u1ec7 v\u00e0 th\u00e1ch th\u1ee9c m\u1edbi. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 ph\u01b0\u01a1ng ph\u00e1p hay nh\u1ea5t c\u1ea7n xem x\u00e9t khi ti\u1ebfn h\u00e0nh nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe:<\/span><\/p>\n 1. \u00c1p d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u k\u1ef9 thu\u1eadt s\u1ed1<\/b><\/p>\n T\u1eadn d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 c\u00f4ng ngh\u1ec7 k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u1ec3 thu th\u1eadp, ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 thu h\u00fat s\u1ef1 tham gia c\u1ee7a ng\u01b0\u1eddi tham gia. Kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn, l\u1eafng nghe ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i, nh\u00f3m t\u1eadp trung<\/a> \u1ea3o v\u00e0 \u1ee9ng d\u1ee5ng nghi\u00ean c\u1ee9u tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng c\u00f3 th\u1ec3 cung c\u1ea5p c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n hi\u1ec7u qu\u1ea3 v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u t\u1eeb nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng h\u01a1n.<\/span><\/p>\n 2. S\u1eed d\u1ee5ng d\u1eef li\u1ec7u l\u1edbn v\u00e0 ph\u00e2n t\u00edch<\/b><\/p>\nNghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe l\u00e0 g\u00ec?<\/h2>\n
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T\u1ea7m quan tr\u1ecdng c\u1ee7a nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng trong ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe<\/h2>\n
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C\u00e1ch ti\u1ebfn h\u00e0nh nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe: 10 b\u01b0\u1edbc ch\u00ednh<\/h2>\n
10 ph\u01b0\u01a1ng ph\u00e1p th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t \u0111\u1ec3 nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe n\u0103m 2023<\/h2>\n