{"id":82827,"date":"2023-09-08T02:43:30","date_gmt":"2023-09-08T06:43:30","guid":{"rendered":"https:\/\/ideascale.com\/viblog\/nghien-cuu-thi-truong-so-cap-la-gi\/"},"modified":"2024-06-20T05:37:24","modified_gmt":"2024-06-20T09:37:24","slug":"nghien-cuu-thi-truong-so-cap-la-gi","status":"publish","type":"post","link":"https:\/\/ideascale.com\/vi\/viblog\/nghien-cuu-thi-truong-so-cap-la-gi\/","title":{"rendered":"Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng s\u01a1 c\u1ea5p l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, ph\u01b0\u01a1ng ph\u00e1p, v\u00ed d\u1ee5 v\u00e0 c\u00e1ch th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t"},"content":{"rendered":"
M\u1ee5c l\u1ee5c<\/b><\/strong><\/p>\n<\/div> Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng s\u01a1 c\u1ea5p \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 qu\u00e1 tr\u00ecnh thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u tr\u1ef1c ti\u1ebfp t\u1eeb c\u00e1c ngu\u1ed3n ban \u0111\u1ea7u \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u00e0 th\u00f4ng tin v\u1ec1 m\u1ed9t th\u1ecb tr\u01b0\u1eddng, \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau, s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee5 th\u1ec3. Lo\u1ea1i nghi\u00ean c\u1ee9u n\u00e0y li\u00ean quan \u0111\u1ebfn vi\u1ec7c thu th\u1eadp th\u00f4ng tin kh\u00f4ng c\u00f3 s\u1eb5n th\u00f4ng qua c\u00e1c ngu\u1ed3n hi\u1ec7n c\u00f3, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1c b\u00e1o c\u00e1o, c\u01a1 s\u1edf d\u1eef li\u1ec7u ho\u1eb7c t\u00e0i li\u1ec7u \u0111\u00e3 xu\u1ea5t b\u1ea3n.<\/span><\/p>\n \u0110\u1eb7c \u0111i\u1ec3m nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng s\u01a1 c\u1ea5p <\/b><\/p>\n Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng s\u01a1 c\u1ea5p \u0111\u01b0\u1ee3c \u0111\u1eb7c tr\u01b0ng b\u1edfi m\u1ed9t s\u1ed1 \u0111\u1eb7c \u0111i\u1ec3m ch\u00ednh gi\u00fap ph\u00e2n bi\u1ec7t n\u00f3 v\u1edbi nghi\u00ean c\u1ee9u th\u1ee9 c\u1ea5p v\u00e0 khi\u1ebfn n\u00f3 tr\u1edf th\u00e0nh m\u1ed9t c\u00f4ng c\u1ee5 c\u00f3 gi\u00e1 tr\u1ecb \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u00e1c c\u00e2u h\u1ecfi ho\u1eb7c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn kinh doanh c\u1ee5 th\u1ec3:<\/span><\/p>\n Nh\u00ecn chung, nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng s\u01a1 c\u1ea5p l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 c\u00f3 gi\u00e1 tr\u1ecb cho c\u00e1c t\u1ed5 ch\u1ee9c mu\u1ed1n hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau, ng\u00e0nh ho\u1eb7c nh\u1eefng th\u00e1ch th\u1ee9c kinh doanh c\u1ee5 th\u1ec3 c\u1ee7a h\u1ecd. Vi\u1ec7c t\u00f9y ch\u1ec9nh, ki\u1ec3m so\u00e1t v\u00e0 t\u1eadp trung v\u00e0o vi\u1ec7c thu th\u1eadp d\u1eef li\u1ec7u m\u1edbi v\u00e0 c\u00f3 li\u00ean quan khi\u1ebfn n\u00f3 tr\u1edf th\u00e0nh m\u1ed9t th\u00e0nh ph\u1ea7n thi\u1ebft y\u1ebfu trong vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c v\u00e0 ph\u00e2n t\u00edch th\u1ecb tr\u01b0\u1eddng.<\/span><\/p>\n Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng s\u01a1 c\u1ea5p v\u00e0 th\u1ee9 c\u1ea5p l\u00e0 hai c\u00e1ch ti\u1ebfp c\u1eadn ri\u00eang bi\u1ec7t \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin v\u00e0 d\u1eef li\u1ec7u cho m\u1ee5c \u0111\u00edch kinh doanh. \u0110\u00e2y l\u00e0 m\u1ed9t so s\u00e1nh c\u1ee7a hai:<\/span><\/p>\n 1. B\u1ea3n ch\u1ea5t c\u1ee7a d\u1eef li\u1ec7u<\/b><\/p>\n 2. Chi ph\u00ed v\u00e0 th\u1eddi gian<\/b><\/p>\n 3. T\u00ednh kh\u00e1ch quan<\/b><\/p>\n 4. T\u00f9y ch\u1ec9nh<\/b><\/p>\n 5. Chi\u1ec1u s\u00e2u c\u1ee7a c\u00e1i nh\u00ecn s\u00e2u s\u1eafc<\/b><\/p>\n 6. Th\u1eddi gian<\/b><\/p>\n 7. R\u1ee7i ro<\/b><\/p>\n Trong th\u1ef1c t\u1ebf, c\u00e1c doanh nghi\u1ec7p th\u01b0\u1eddng s\u1eed d\u1ee5ng k\u1ebft h\u1ee3p c\u1ea3 nghi\u00ean c\u1ee9u s\u01a1 c\u1ea5p v\u00e0 th\u1ee9 c\u1ea5p \u0111\u1ec3 cung c\u1ea5p th\u00f4ng tin cho qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00ecnh. Nghi\u00ean c\u1ee9u th\u1ee9 c\u1ea5p c\u00f3 th\u1ec3 cung c\u1ea5p hi\u1ec3u bi\u1ebft c\u01a1 b\u1ea3n v\u1ec1 th\u1ecb tr\u01b0\u1eddng ho\u1eb7c ng\u00e0nh, trong khi nghi\u00ean c\u1ee9u s\u01a1 c\u1ea5p c\u00f3 th\u1ec3 cung c\u1ea5p nh\u1eefng hi\u1ec3u bi\u1ebft c\u1ee5 th\u1ec3, ph\u00f9 h\u1ee3p \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c nhu c\u1ea7u ho\u1eb7c th\u00e1ch th\u1ee9c kinh doanh ri\u00eang bi\u1ec7t. Vi\u1ec7c l\u1ef1a ch\u1ecdn gi\u1eefa nghi\u00ean c\u1ee9u s\u01a1 c\u1ea5p v\u00e0 th\u1ee9 c\u1ea5p ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 m\u1ee5c ti\u00eau nghi\u00ean c\u1ee9u, ng\u00e2n s\u00e1ch, h\u1ea1n ch\u1ebf v\u1ec1 th\u1eddi gian v\u00e0 \u0111\u1ed9 s\u00e2u th\u00f4ng tin c\u1ea7n thi\u1ebft.<\/span><\/p>\n T\u00ecm hi\u1ec3u th\u00eam: Nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec?<\/a><\/b><\/span><\/p>\n Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng s\u01a1 c\u1ea5p bao g\u1ed3m nhi\u1ec1u ph\u01b0\u01a1ng ph\u00e1p kh\u00e1c nhau \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u g\u1ed1c tr\u1ef1c ti\u1ebfp t\u1eeb c\u00e1c ngu\u1ed3n nh\u1eb1m tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi nghi\u00ean c\u1ee9u c\u1ee5 th\u1ec3 ho\u1eb7c gi\u1ea3i quy\u1ebft c\u00e1c nhu c\u1ea7u kinh doanh. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng c\u01a1 b\u1ea3n ph\u1ed5 bi\u1ebfn:<\/span><\/p>\n 1. Kh\u1ea3o s\u00e1t:<\/b> Kh\u1ea3o s\u00e1t li\u00ean quan \u0111\u1ebfn vi\u1ec7c t\u1ea1o b\u1ea3ng c\u00e2u h\u1ecfi c\u00f3 c\u1ea5u tr\u00fac ho\u1eb7c bi\u1ec3u m\u1eabu tr\u1ef1c tuy\u1ebfn v\u00e0 ph\u00e2n ph\u00e1t ch\u00fang cho m\u1ed9t nh\u00f3m ng\u01b0\u1eddi tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c ch\u1ecdn. Ch\u00fang c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua \u0111i\u1ec7n tho\u1ea1i, email, ph\u1ecfng v\u1ea5n tr\u1ef1c ti\u1ebfp ho\u1eb7c n\u1ec1n t\u1ea3ng tr\u1ef1c tuy\u1ebfn. C\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t r\u1ea5t linh ho\u1ea1t v\u00e0 c\u00f3 th\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u \u0111\u1ecbnh l\u01b0\u1ee3ng v\u1ec1 s\u1edf th\u00edch, \u00fd ki\u1ebfn \u200b\u200bv\u00e0 h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n 2. Ph\u1ecfng v\u1ea5n:<\/b> Th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c ph\u1ecfng v\u1ea5n tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c c\u00e1 nh\u00e2n ho\u1eb7c c\u00e1c b\u00ean li\u00ean quan c\u00f3 th\u1ec3 cung c\u1ea5p nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc. C\u00e1c cu\u1ed9c ph\u1ecfng v\u1ea5n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u1ea5u tr\u00fac (s\u1eed d\u1ee5ng m\u1ed9t b\u1ed9 c\u00e2u h\u1ecfi \u0111\u1ecbnh tr\u01b0\u1edbc) ho\u1eb7c kh\u00f4ng c\u00f3 c\u1ea5u tr\u00fac (cho ph\u00e9p th\u1ea3o lu\u1eadn m\u1edf). Ch\u00fang \u0111\u1eb7c bi\u1ec7t h\u1eefu \u00edch \u0111\u1ec3 kh\u00e1m ph\u00e1 c\u00e1c ch\u1ee7 \u0111\u1ec1 ph\u1ee9c t\u1ea1p v\u00e0 thu th\u1eadp d\u1eef li\u1ec7u \u0111\u1ecbnh t\u00ednh.<\/span><\/p>\n 3. Nh\u00f3m t\u1eadp trung: <\/b>C\u00e1c nh\u00f3m t\u1eadp trung<\/a> bao g\u1ed3m c\u00e1c nh\u00f3m nh\u1ecf ng\u01b0\u1eddi tham gia tham gia v\u00e0o c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn c\u00f3 c\u1ea5u tr\u00fac do ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh ch\u1ee7 tr\u00ec. Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y c\u00f3 gi\u00e1 tr\u1ecb trong vi\u1ec7c kh\u00e1m ph\u00e1 \u0111\u1ed9ng l\u1ef1c c\u1ee7a nh\u00f3m, kh\u00e1m ph\u00e1 nh\u1eefng \u00fd ki\u1ebfn \u200b\u200b\u0111\u01b0\u1ee3c chia s\u1ebb v\u00e0 hi\u1ec3u \u0111\u01b0\u1ee3c c\u00e1c s\u1eafc th\u00e1i quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi tham gia. N\u00f3 th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong nghi\u00ean c\u1ee9u ti\u1ebfp th\u1ecb.<\/span><\/p>\nNghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng s\u01a1 c\u1ea5p l\u00e0 g\u00ec?<\/h2>\n
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Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng s\u01a1 c\u1ea5p v\u00e0 th\u1ee9 c\u1ea5p<\/h2>\n
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12 ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng c\u01a1 b\u1ea3n<\/h2>\n