{"id":82384,"date":"2023-07-14T18:48:00","date_gmt":"2023-07-14T22:48:00","guid":{"rendered":"https:\/\/ideascale.com\/viblog\/doi-moi-quy-trinh-la-gi\/"},"modified":"2024-06-10T02:27:14","modified_gmt":"2024-06-10T06:27:14","slug":"doi-moi-quy-trinh-la-gi","status":"publish","type":"post","link":"https:\/\/ideascale.com\/vi\/viblog\/doi-moi-quy-trinh-la-gi\/","title":{"rendered":"\u0110\u1ed5i m\u1edbi quy tr\u00ecnh l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, v\u00ed d\u1ee5 v\u00e0 th\u1ef1c ti\u1ec5n t\u1ed1t nh\u1ea5t"},"content":{"rendered":"
M\u1ee5c l\u1ee5c<\/b><\/strong><\/p>\n<\/div> \u0110\u1ed5i m\u1edbi quy tr\u00ecnh \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n v\u00e0 tri\u1ec3n khai c\u00e1c quy tr\u00ecnh, ph\u01b0\u01a1ng ph\u00e1p ho\u1eb7c h\u1ec7 th\u1ed1ng m\u1edbi ho\u1eb7c c\u1ea3i ti\u1ebfn trong m\u1ed9t t\u1ed5 ch\u1ee9c \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u su\u1ea5t, hi\u1ec7u qu\u1ea3 v\u00e0 t\u1ea1o ra gi\u00e1 tr\u1ecb. N\u00f3 li\u00ean quan \u0111\u1ebfn vi\u1ec7c th\u1ef1c hi\u1ec7n nh\u1eefng thay \u0111\u1ed5i v\u1ec1 c\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, tr\u00ecnh t\u1ef1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng, vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c ngu\u1ed3n l\u1ef1c v\u00e0 c\u1ea5u tr\u00fac t\u1ed5ng th\u1ec3 c\u1ee7a c\u00e1c quy tr\u00ecnh. M\u1ee5c ti\u00eau c\u1ee7a \u0111\u1ed5i m\u1edbi quy tr\u00ecnh l\u00e0 th\u00fac \u0111\u1ea9y c\u1ea3i ti\u1ebfn, t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng, gi\u1ea3m chi ph\u00ed, t\u0103ng n\u0103ng su\u1ea5t v\u00e0 mang l\u1ea1i k\u1ebft qu\u1ea3 t\u1ed1t h\u01a1n.<\/span><\/p>\n \u0110\u1ed5i m\u1edbi quy tr\u00ecnh c\u00f3 th\u1ec3 x\u1ea3y ra \u1edf nhi\u1ec1u l\u0129nh v\u1ef1c kh\u00e1c nhau trong m\u1ed9t t\u1ed5 ch\u1ee9c, bao g\u1ed3m s\u1ea3n xu\u1ea5t, v\u1eadn h\u00e0nh, qu\u1ea3n l\u00fd chu\u1ed7i cung \u1ee9ng, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng v\u00e0 quy tr\u00ecnh h\u00e0nh ch\u00ednh. N\u00f3 c\u00f3 th\u1ec3 li\u00ean quan \u0111\u1ebfn vi\u1ec7c \u1ee9ng d\u1ee5ng \u0111\u1ed5i m\u1edbi c\u00f4ng ngh\u1ec7<\/a> , t\u1ef1 \u0111\u1ed9ng h\u00f3a, t\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh l\u00e0m vi\u1ec7c, \u00e1p d\u1ee5ng c\u00e1c nguy\u00ean t\u1eafc tinh g\u1ecdn ho\u1eb7c t\u00edch h\u1ee3p c\u00e1c gi\u1ea3i ph\u00e1p k\u1ef9 thu\u1eadt s\u1ed1.<\/span><\/p>\n Nh\u1eefng l\u1ee3i \u00edch ch\u00ednh c\u1ee7a \u0111\u1ed5i m\u1edbi quy tr\u00ecnh l\u00e0:<\/b><\/strong><\/p>\n T\u00ecm hi\u1ec3u th\u00eam: \u0110\u1ed5i m\u1edbi s\u1ea3n ph\u1ea9m l\u00e0 g\u00ec?<\/a><\/b><\/strong><\/p>\n <\/p>\n D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng v\u00ed d\u1ee5 ch\u00ednh v\u1ec1 \u0111\u1ed5i m\u1edbi quy tr\u00ecnh \u0111\u00e3 d\u1eabn \u0111\u1ebfn t\u0103ng tr\u01b0\u1edfng kinh doanh th\u00e0nh c\u00f4ng:<\/span><\/p>\n 1. Starbucks:<\/strong> Starbucks \u0111\u00e3 gi\u1edbi thi\u1ec7u s\u1ef1 \u0111\u1ed5i m\u1edbi quy tr\u00ecnh trong ng\u00e0nh c\u00e0 ph\u00ea b\u1eb1ng c\u00e1ch t\u1ea1o ra quy tr\u00ecnh \u0111\u1eb7t h\u00e0ng v\u00e0 th\u1ef1c hi\u1ec7n \u0111\u01a1n h\u00e0ng l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m, hi\u1ec7u qu\u1ea3 cao. C\u00f4ng ngh\u1ec7 k\u1ef9 thu\u1eadt s\u1ed1, \u0111\u1eb7t h\u00e0ng tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/a> \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a c\u1ee7a h\u1ecd \u0111\u00e3 \u0111\u1eb7t ra c\u00e1c ti\u00eau chu\u1ea9n m\u1edbi cho tr\u1ea3i nghi\u1ec7m \u1edf qu\u00e1n c\u00e0 ph\u00ea.<\/span><\/p>\n 2. McDonald’s:<\/strong> McDonald’s \u0111\u00e3 c\u00e1ch m\u1ea1ng h\u00f3a ng\u00e0nh c\u00f4ng nghi\u1ec7p th\u1ee9c \u0103n nhanh b\u1eb1ng c\u00e1ch th\u1ef1c hi\u1ec7n c\u00e1c \u0111\u1ed5i m\u1edbi v\u1ec1 quy tr\u00ecnh nh\u01b0 c\u00e1ch ti\u1ebfp c\u1eadn d\u00e2y chuy\u1ec1n l\u1eafp r\u00e1p \u0111\u1ec3 chu\u1ea9n b\u1ecb th\u1ef1c ph\u1ea9m. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p h\u1ecd h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng, gi\u1ea3m th\u1eddi gian ch\u1edd \u0111\u1ee3i v\u00e0 cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c ti\u00eau chu\u1ea9n h\u00f3a m\u1ed9t c\u00e1ch nh\u1ea5t qu\u00e1n tr\u00ean chu\u1ed7i nh\u00e0 h\u00e0ng to\u00e0n c\u1ea7u c\u1ee7a h\u1ecd.<\/span><\/p>\n 3. Zara:<\/strong> Zara, m\u1ed9t nh\u00e0 b\u00e1n l\u1ebb th\u1eddi trang nhanh, \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn v\u1edbi s\u1ef1 \u0111\u1ed5i m\u1edbi quy tr\u00ecnh trong chu\u1ed7i cung \u1ee9ng v\u00e0 qu\u1ea3n l\u00fd h\u00e0ng t\u1ed3n kho. H\u1ecd \u0111\u00e3 tri\u1ec3n khai m\u1ed9t h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t v\u00e0 ph\u00e2n ph\u1ed1i nhanh ch\u00f3ng v\u00e0 \u0111\u00e1p \u1ee9ng, cho ph\u00e9p h\u1ecd \u0111\u00e1p \u1ee9ng nhanh ch\u00f3ng v\u1edbi nh\u1eefng xu h\u01b0\u1edbng th\u1eddi trang \u0111ang thay \u0111\u1ed5i v\u00e0 b\u1ed5 sung c\u00e1c s\u1ea3n ph\u1ea9m m\u1edbi l\u00ean k\u1ec7 c\u1eeda h\u00e0ng.<\/span><\/p>\n 4. Toyota:<\/strong> \u0110\u1ed5i m\u1edbi quy tr\u00ecnh c\u1ee7a Toyota \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n trong H\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t Toyota (TPS), t\u1eadp trung v\u00e0o s\u1ea3n xu\u1ea5t tinh g\u1ecdn v\u00e0 \u0111\u1ed5i m\u1edbi li\u00ean t\u1ee5c<\/a> . TPS nh\u1ea5n m\u1ea1nh vi\u1ec7c gi\u1ea3m ch\u1ea5t th\u1ea3i, quy tr\u00ecnh s\u1ea3n xu\u1ea5t hi\u1ec7u qu\u1ea3 v\u00e0 trao quy\u1ec1n cho nh\u00e2n vi\u00ean \u0111\u00f3ng g\u00f3p v\u00e0o c\u1ea3i ti\u1ebfn quy tr\u00ecnh.<\/span><\/p>\n 5. Netflix:<\/strong> Netflix \u0111\u00e3 ph\u00e1 v\u1ee1 ng\u00e0nh cho thu\u00ea video truy\u1ec1n th\u1ed1ng b\u1eb1ng c\u00e1ch gi\u1edbi thi\u1ec7u m\u1ed9t c\u1ea3i ti\u1ebfn quy tr\u00ecnh d\u01b0\u1edbi d\u1ea1ng d\u1ecbch v\u1ee5 cho thu\u00ea DVD qua th\u01b0 d\u1ef1a tr\u00ean \u0111\u0103ng k\u00fd. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c giao DVD \u0111\u1ebfn t\u1eadn nh\u00e0 v\u00e0 tr\u1ea3 l\u1ea1i khi thu\u1eadn ti\u1ec7n, lo\u1ea1i b\u1ecf nhu c\u1ea7u \u0111\u1ebfn th\u0103m c\u1eeda h\u00e0ng th\u1ef1c t\u1ebf.<\/span><\/p>\n 6. SpaceX:<\/strong> SpaceX, nh\u00e0 s\u1ea3n xu\u1ea5t h\u00e0ng kh\u00f4ng v\u0169 tr\u1ee5 t\u01b0 nh\u00e2n, \u0111\u00e3 \u0111i \u0111\u1ea7u trong \u0111\u1ed5i m\u1edbi quy tr\u00ecnh trong kh\u00e1m ph\u00e1 kh\u00f4ng gian v\u00e0 s\u1ea3n xu\u1ea5t t\u00ean l\u1eeda. H\u1ecd \u0111\u00e3 gi\u1edbi thi\u1ec7u c\u00f4ng ngh\u1ec7 t\u00ean l\u1eeda c\u00f3 th\u1ec3 t\u00e1i s\u1eed d\u1ee5ng, gi\u00fap gi\u1ea3m \u0111\u00e1ng k\u1ec3 chi ph\u00ed du h\u00e0nh v\u0169 tr\u1ee5 v\u00e0 m\u1edf ra nh\u1eefng kh\u1ea3 n\u0103ng m\u1edbi cho vi\u1ec7c kh\u00e1m ph\u00e1 kh\u00f4ng gian v\u00e0 tri\u1ec3n khai v\u1ec7 tinh th\u01b0\u01a1ng m\u1ea1i.<\/span><\/p>\n 7. Tesla:<\/strong> Tesla \u0111\u00e3 gi\u1edbi thi\u1ec7u s\u1ef1 \u0111\u1ed5i m\u1edbi quy tr\u00ecnh trong ng\u00e0nh c\u00f4ng nghi\u1ec7p \u00f4 t\u00f4 b\u1eb1ng c\u00e1ch t\u00edch h\u1ee3p c\u00f4ng ngh\u1ec7 v\u00e0 ph\u1ea7n m\u1ec1m ti\u00ean ti\u1ebfn v\u00e0o ph\u01b0\u01a1ng ti\u1ec7n c\u1ee7a h\u1ecd. C\u00e1c b\u1ea3n c\u1eadp nh\u1eadt ph\u1ea7n m\u1ec1m kh\u00f4ng d\u00e2y c\u1ee7a h\u1ecd cho ph\u00e9p h\u1ecd c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u1ee7a xe, th\u00eam c\u00e1c t\u00ednh n\u0103ng m\u1edbi v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng<\/a> m\u00e0 kh\u00f4ng c\u1ea7n s\u1eeda \u0111\u1ed5i v\u1eadt l\u00fd.<\/span><\/p>\n 8. Airbnb:<\/strong> Airbnb \u0111\u00e3 mang l\u1ea1i s\u1ef1 \u0111\u1ed5i m\u1edbi v\u1ec1 quy tr\u00ecnh cho ng\u00e0nh kh\u00e1ch s\u1ea1n b\u1eb1ng c\u00e1ch t\u1ea1o ra m\u1ed9t n\u1ec1n t\u1ea3ng cho ph\u00e9p c\u00e1c c\u00e1 nh\u00e2n cho kh\u00e1ch du l\u1ecbch thu\u00ea t\u00e0i s\u1ea3n c\u1ee7a h\u1ecd. M\u00f4 h\u00ecnh ch\u1ed7 \u1edf ngang h\u00e0ng n\u00e0y \u0111\u00e3 ph\u00e1 v\u1ee1 ng\u00e0nh kh\u00e1ch s\u1ea1n truy\u1ec1n th\u1ed1ng b\u1eb1ng c\u00e1ch cung c\u1ea5p nhi\u1ec1u l\u1ef1a ch\u1ecdn ch\u1ed7 \u1edf c\u00e1 nh\u00e2n h\u00f3a h\u01a1n v\u00e0 gi\u00e1 c\u1ea3 ph\u1ea3i ch\u0103ng.<\/span><\/p>\n 9. Google:<\/strong> Google \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn v\u1edbi s\u1ef1 \u0111\u1ed5i m\u1edbi quy tr\u00ecnh trong t\u00ecm ki\u1ebfm v\u00e0 truy xu\u1ea5t th\u00f4ng tin tr\u00ean internet. C\u00e1c thu\u1eadt to\u00e1n t\u00ecm ki\u1ebfm c\u1ee7a h\u1ecd li\u00ean t\u1ee5c ph\u00e1t tri\u1ec3n \u0111\u1ec3 cung c\u1ea5p k\u1ebft qu\u1ea3 t\u00ecm ki\u1ebfm ch\u00ednh x\u00e1c v\u00e0 ph\u00f9 h\u1ee3p h\u01a1n, c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng v\u00e0 \u0111\u1eb7t ra ti\u00eau chu\u1ea9n cho c\u00e1c c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm tr\u1ef1c tuy\u1ebfn.<\/span><\/p>\n 10. Walmart:<\/strong> Walmart \u0111\u00e3 tri\u1ec3n khai \u0111\u1ed5i m\u1edbi quy tr\u00ecnh trong qu\u1ea3n l\u00fd chu\u1ed7i cung \u1ee9ng c\u1ee7a m\u00ecnh th\u00f4ng qua h\u1ec7 th\u1ed1ng theo d\u00f5i h\u00e0ng t\u1ed3n kho v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u ti\u00ean ti\u1ebfn. Quy tr\u00ecnh chu\u1ed7i cung \u1ee9ng hi\u1ec7u qu\u1ea3 c\u1ee7a h\u1ecd cho ph\u00e9p h\u1ecd giao s\u1ea3n ph\u1ea9m \u0111\u1ebfn c\u1eeda h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, gi\u1ea3m thi\u1ec3u t\u00ecnh tr\u1ea1ng h\u1ebft h\u00e0ng v\u00e0 t\u1ed1i \u01b0u h\u00f3a m\u1ee9c t\u1ed3n kho.<\/span><\/p>\n Nh\u1eefng v\u00ed d\u1ee5 n\u00e0y minh h\u1ecda c\u00e1ch \u0111\u1ed5i m\u1edbi quy tr\u00ecnh c\u00f3 th\u1ec3 th\u00fac \u0111\u1ea9y hi\u1ec7u qu\u1ea3, d\u1eabn \u0111\u1ebfn \u0111\u1ed5i m\u1edbi m\u00f4 h\u00ecnh kinh doanh<\/a> , c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng<\/a> v\u00e0 ph\u00e1 v\u1ee1 c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p. B\u1eb1ng c\u00e1ch xem x\u00e9t l\u1ea1i v\u00e0 c\u1ea3i ti\u1ebfn c\u00e1c quy tr\u00ecnh, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u1ee3i th\u1ebf c\u1ea1nh tranh v\u00e0 mang l\u1ea1i gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng theo nh\u1eefng c\u00e1ch \u0111\u1ed9c \u0111\u00e1o.<\/span><\/p>\n T\u00ecm hi\u1ec3u th\u00eam: Khung \u0110\u1ed5i m\u1edbi l\u00e0 g\u00ec?<\/a><\/b><\/strong><\/p>\n Vi\u1ec7c tri\u1ec3n khai c\u00e1c bi\u1ec7n ph\u00e1p \u0111\u1ed5i m\u1edbi quy tr\u00ecnh hi\u1ec7u qu\u1ea3 c\u00f3 th\u1ec3 gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng, n\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u00e0 th\u00fac \u0111\u1ea9y c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 ph\u01b0\u01a1ng ph\u00e1p hay nh\u1ea5t \u0111\u1ec3 \u0111\u1ed5i m\u1edbi quy tr\u00ecnh:<\/span><\/p>\n 1. T\u1eadp trung v\u00e0o vi\u1ec7c t\u1ea1o ra gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng<\/strong><\/span><\/p>\n B\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e1ch ti\u1ebfn h\u00e0nh nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng<\/a> \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u ch\u00ednh c\u1ee7a h\u1ecd v\u00e0 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c n\u1ed7 l\u1ef1c \u0111\u1ed5i m\u1edbi quy tr\u00ecnh nh\u1eb1m mang l\u1ea1i gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng. Hi\u1ec3u nh\u1eefng \u0111i\u1ec3m kh\u00f3 kh\u0103n, s\u1edf th\u00edch v\u00e0 k\u1ef3 v\u1ecdng c\u1ee7a h\u1ecd. \u0110\u1eb7t kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m c\u1ee7a c\u00e1c n\u1ed7 l\u1ef1c thi\u1ebft k\u1ebf v\u00e0 c\u1ea3i ti\u1ebfn quy tr\u00ecnh.<\/span><\/p>\n 2. X\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng m\u1ee5c ti\u00eau v\u00e0 s\u1ed1 li\u1ec7u<\/strong><\/span><\/p>\n Thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau v\u00e0 m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng cho c\u00e1c s\u00e1ng ki\u1ebfn \u200b\u200b\u0111\u1ed5i m\u1edbi quy tr\u00ecnh. X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) v\u00e0 s\u1ed1 li\u1ec7u \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 v\u00e0 t\u00e1c \u0111\u1ed9ng c\u1ee7a vi\u1ec7c c\u1ea3i ti\u1ebfn quy tr\u00ecnh. \u0110\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c m\u1ee5c ti\u00eau v\u00e0 s\u1ed1 li\u1ec7u n\u00e0y ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 c\u1ee7a t\u1ed5 ch\u1ee9c.<\/span><\/p>\n 3. Trao quy\u1ec1n cho nh\u00e2n vi\u00ean<\/strong><\/span><\/p>\n Thu h\u00fat nh\u00e2n vi\u00ean \u1edf m\u1ecdi c\u1ea5p \u0111\u1ed9 v\u00e0o h\u00e0nh tr\u00ecnh \u0111\u1ed5i m\u1edbi quy tr\u00ecnh. Khuy\u1ebfn kh\u00edch s\u1ef1 tham gia t\u00edch c\u1ef1c c\u1ee7a h\u1ecd v\u00e0o vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c c\u01a1 h\u1ed9i c\u1ea3i ti\u1ebfn, th\u1ef1c hi\u1ec7n c\u00e1c thay \u0111\u1ed5i v\u00e0 \u0111\u01b0a ra ph\u1ea3n h\u1ed3i. Trao quy\u1ec1n cho nh\u00e2n vi\u00ean b\u1eb1ng c\u00e1c c\u00f4ng c\u1ee5, ngu\u1ed3n l\u1ef1c v\u00e0 quy\u1ec1n h\u1ea1n c\u1ea7n thi\u1ebft \u0111\u1ec3 c\u1ea3i ti\u1ebfn quy tr\u00ecnh.<\/span><\/p>\n 4. Nu\u00f4i d\u01b0\u1ee1ng v\u0103n h\u00f3a \u0111\u1ed5i m\u1edbi<\/strong><\/span><\/p>\n T\u1ea1o ra m\u1ed9t n\u1ec1n v\u0103n h\u00f3a \u0111\u1ed5i m\u1edbi<\/a> c\u1ee7a t\u1ed5 ch\u1ee9c nh\u1eb1m khuy\u1ebfn kh\u00edch v\u00e0 h\u1ed7 tr\u1ee3 \u0111\u1ed5i m\u1edbi quy tr\u00ecnh. Th\u00fac \u0111\u1ea9y m\u1ed9t m\u00f4i tr\u01b0\u1eddng n\u01a1i nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c trao quy\u1ec1n \u0111\u1ec3 \u0111\u1ec1 xu\u1ea5t \u00fd t\u01b0\u1edfng, th\u1eed nghi\u1ec7m c\u00e1c ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn m\u1edbi v\u00e0 h\u1ecdc h\u1ecfi t\u1eeb nh\u1eefng th\u1ea5t b\u1ea1i. Khuy\u1ebfn kh\u00edch h\u1ee3p t\u00e1c \u0111a ch\u1ee9c n\u0103ng v\u00e0 chia s\u1ebb ki\u1ebfn \u200b\u200bth\u1ee9c \u0111\u1ec3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho t\u01b0 duy \u0111\u1ed5i m\u1edbi.<\/span><\/p>\n 5. Ph\u01b0\u01a1ng ph\u00e1p Lean v\u00e0 Six Sigma<\/strong><\/span><\/p>\n \u00c1p d\u1ee5ng c\u00e1c nguy\u00ean t\u1eafc tinh g\u1ecdn v\u00e0 ph\u01b0\u01a1ng ph\u00e1p Six Sigma \u0111\u1ec3 h\u1ee3p l\u00fd h\u00f3a c\u00e1c quy tr\u00ecnh, gi\u1ea3m l\u00e3ng ph\u00ed v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3. S\u1eed d\u1ee5ng c\u00e1c k\u1ef9 thu\u1eadt nh\u01b0 \u00e1nh x\u1ea1 d\u00f2ng gi\u00e1 tr\u1ecb, ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 v\u00e0 DMAIC (X\u00e1c \u0111\u1ecbnh, \u0110o l\u01b0\u1eddng, Ph\u00e2n t\u00edch, C\u1ea3i thi\u1ec7n, Ki\u1ec3m so\u00e1t) \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c \u0111i\u1ec3m ngh\u1ebdn v\u00e0 s\u1ef1 k\u00e9m hi\u1ec7u qu\u1ea3 c\u1ee7a quy tr\u00ecnh.<\/span><\/p>\n 6. L\u1eadp b\u1ea3n \u0111\u1ed3 v\u00e0 tr\u1ef1c quan h\u00f3a quy tr\u00ecnh<\/strong><\/span><\/p>\n S\u1eed d\u1ee5ng c\u00e1c k\u1ef9 thu\u1eadt l\u1eadp b\u1ea3n \u0111\u1ed3 quy tr\u00ecnh \u0111\u1ec3 tr\u1ef1c quan h\u00f3a v\u00e0 ghi l\u1ea1i c\u00e1c quy tr\u00ecnh hi\u1ec7n t\u1ea1i. \u0110i\u1ec1u n\u00e0y gi\u00fap x\u00e1c \u0111\u1ecbnh nh\u1eefng \u0111i\u1ec3m d\u01b0 th\u1eeba, \u0111i\u1ec3m ngh\u1ebdn v\u00e0 c\u01a1 h\u1ed9i c\u1ea3i ti\u1ebfn. S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 nh\u01b0 s\u01a1 \u0111\u1ed3, s\u01a1 \u0111\u1ed3 \u0111\u01b0\u1eddng b\u01a1i ho\u1eb7c ph\u1ea7n m\u1ec1m m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh \u0111\u1ec3 t\u1ea1o ra c\u00e1c bi\u1ec3u di\u1ec5n tr\u1ef1c quan r\u00f5 r\u00e0ng v\u1ec1 c\u00e1c quy tr\u00ecnh.<\/span><\/p>\n 7. T\u01b0 duy c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c<\/strong><\/span><\/p>\n Nu\u00f4i d\u01b0\u1ee1ng t\u01b0 duy c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c<\/a> trong to\u00e0n t\u1ed5 ch\u1ee9c. Khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean ch\u1ee7 \u0111\u1ed9ng t\u00ecm ki\u1ebfm c\u01a1 h\u1ed9i t\u1ed1i \u01b0u h\u00f3a v\u00e0 \u0111\u1ed5i m\u1edbi quy tr\u00ecnh. Tri\u1ec3n khai c\u00e1c c\u01a1 ch\u1ebf nh\u01b0 h\u1ec7 th\u1ed1ng g\u1ee3i \u00fd, s\u1ef1 ki\u1ec7n kaizen ho\u1eb7c chu tr\u00ecnh \u0111\u00e1nh gi\u00e1 quy tr\u00ecnh \u0111\u1ec3 li\u00ean t\u1ee5c x\u00e1c \u0111\u1ecbnh v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c c\u1ea3i ti\u1ebfn.<\/span><\/p>\n 8. S\u1ef1 tham gia c\u1ee7a c\u00e1c b\u00ean li\u00ean quan<\/strong><\/span><\/p>\n Thu h\u00fat c\u00e1c b\u00ean li\u00ean quan, bao g\u1ed3m nh\u00e2n vi\u00ean, kh\u00e1ch h\u00e0ng, nh\u00e0 cung c\u1ea5p v\u00e0 \u0111\u1ed1i t\u00e1c, v\u00e0o c\u00e1c n\u1ed7 l\u1ef1c \u0111\u1ed5i m\u1edbi quy tr\u00ecnh. T\u00ecm ki\u1ebfm \u00fd ki\u1ebfn \u200b\u200b\u0111\u00f3ng g\u00f3p, hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u00e0 ph\u1ea3n h\u1ed3i c\u1ee7a h\u1ecd \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c g\u00f3c nh\u00ecn to\u00e0n di\u1ec7n v\u1ec1 c\u00e1c c\u01a1 h\u1ed9i c\u1ea3i ti\u1ebfn quy tr\u00ecnh. Thu h\u00fat c\u00e1c b\u00ean li\u00ean quan trong su\u1ed1t qu\u00e1 tr\u00ecnh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 tham gia v\u00e0 h\u1ed7 tr\u1ee3 c\u1ee7a h\u1ecd.<\/span><\/p>\n 9. C\u00f4ng ngh\u1ec7 v\u00e0 T\u1ef1 \u0111\u1ed9ng h\u00f3a<\/strong><\/span><\/p>\n T\u1eadn d\u1ee5ng c\u00f4ng ngh\u1ec7 v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a \u0111\u1ec3 th\u00fac \u0111\u1ea9y \u0111\u1ed5i m\u1edbi quy tr\u00ecnh. X\u00e1c \u0111\u1ecbnh c\u00e1c c\u01a1 h\u1ed9i \u0111\u1ec3 s\u1ed1 h\u00f3a c\u00e1c t\u00e1c v\u1ee5 th\u1ee7 c\u00f4ng, t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh l\u1eb7p \u0111i l\u1eb7p l\u1ea1i v\u00e0 t\u00edch h\u1ee3p h\u1ec7 th\u1ed1ng \u0111\u1ec3 c\u00f3 lu\u1ed3ng d\u1eef li\u1ec7u li\u1ec1n m\u1ea1ch. T\u1eadn d\u1ee5ng nh\u1eefng c\u1ea3i ti\u1ebfn c\u00f4ng ngh\u1ec7<\/span><\/a> m\u1edbi n\u1ed5i nh\u01b0 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh b\u1eb1ng robot (RPA), tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) ho\u1eb7c h\u1ecdc m\u00e1y \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a quy tr\u00ecnh.<\/span><\/p>\n 10. H\u1ecdc t\u1eadp v\u00e0 chia s\u1ebb ki\u1ebfn \u200b\u200bth\u1ee9c<\/strong><\/span><\/p>\n Khuy\u1ebfn kh\u00edch h\u1ecdc t\u1eadp v\u00e0 chia s\u1ebb ki\u1ebfn \u200b\u200bth\u1ee9c li\u00ean quan \u0111\u1ebfn \u0111\u1ed5i m\u1edbi quy tr\u00ecnh. T\u1ea1o n\u1ec1n t\u1ea3ng \u0111\u1ec3 nh\u00e2n vi\u00ean chia s\u1ebb nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p hay nh\u1ea5t, b\u00e0i h\u1ecdc kinh nghi\u1ec7m v\u00e0 c\u00e2u chuy\u1ec7n th\u00e0nh c\u00f4ng. Th\u00e0nh l\u1eadp c\u00e1c c\u1ed9ng \u0111\u1ed3ng th\u1ef1c h\u00e0nh ho\u1eb7c di\u1ec5n \u0111\u00e0n th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n trao \u0111\u1ed5i \u00fd t\u01b0\u1edfng v\u00e0 kinh nghi\u1ec7m.<\/span><\/p>\n\u0110\u1ed5i m\u1edbi quy tr\u00ecnh l\u00e0 g\u00ec?<\/h2>\n
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10 v\u00ed d\u1ee5 ch\u00ednh v\u1ec1 \u0111\u1ed5i m\u1edbi quy tr\u00ecnh<\/h2>\n
Top 10 ph\u01b0\u01a1ng ph\u00e1p th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t \u0111\u1ec3 \u0111\u1ed5i m\u1edbi quy tr\u00ecnh<\/h2>\n