{"id":81688,"date":"2022-08-19T10:34:36","date_gmt":"2022-08-19T14:34:36","guid":{"rendered":"https:\/\/ideascale.com\/casestudy\/thong-nhat-tieu-bang-bao-ve-bo-bien\/"},"modified":"2024-06-03T06:49:55","modified_gmt":"2024-06-03T10:49:55","slug":"thong-nhat-tieu-bang-bao-ve-bo-bien","status":"publish","type":"casestudy","link":"https:\/\/ideascale.com\/vi\/casestudy\/thong-nhat-tieu-bang-bao-ve-bo-bien\/","title":{"rendered":"C\u1ea3nh s\u00e1t bi\u1ec3n Hoa K\u1ef3"},"content":{"rendered":"
L\u1ef1c l\u01b0\u1ee3ng C\u1ea3nh s\u00e1t bi\u1ec3n Hoa K\u1ef3 l\u00e0 m\u1ed9t nh\u00e1nh c\u1ee7a L\u1ef1c l\u01b0\u1ee3ng V\u0169 trang Hoa K\u1ef3 ch\u1ecbu tr\u00e1ch nhi\u1ec7m b\u1ea3o v\u1ec7 c\u00e1c tuy\u1ebfn \u0111\u01b0\u1eddng th\u1ee7y, b\u1ebfn c\u1ea3ng v\u00e0 b\u1edd bi\u1ec3n c\u1ee7a Hoa K\u1ef3 b\u1eb1ng c\u00e1ch th\u1ef1c thi lu\u1eadt ph\u00e1p Hoa K\u1ef3 v\u00e0 \u0111\u00f3ng vai tr\u00f2 l\u00e0 l\u1ef1c l\u01b0\u1ee3ng \u1ee9ng ph\u00f3 \u0111\u1ea7u ti\u00ean tr\u00ean bi\u1ec3n. L\u1ef1c l\u01b0\u1ee3ng C\u1ea3nh s\u00e1t bi\u1ec3n s\u1eed d\u1ee5ng 40.992 th\u00e0nh vi\u00ean ph\u1ee5c v\u1ee5 to\u00e0n th\u1eddi gian c\u00f9ng v\u1edbi 7.000 qu\u00e2n d\u1ef1 b\u1ecb b\u00e1n th\u1eddi gian, 8.577 d\u00e2n th\u01b0\u1eddng v\u00e0 31.000 t\u00ecnh nguy\u1ec7n vi\u00ean ph\u1ee5 tr\u1ee3 c\u1ee7a C\u1ea3nh s\u00e1t bi\u1ec3n.<\/p>\n
Andy Howell l\u00e0 T\u01b0 l\u1ec7nh C\u1ea3nh s\u00e1t bi\u1ec3n \u0111\u00e3 ngh\u1ec9 h\u01b0u v\u00e0 l\u00e0 c\u1ef1u C\u00e1n b\u1ed9 \u0110\u1ed5i m\u1edbi, \u0111\u1ed3ng th\u1eddi hi\u1ec7n l\u00e0 c\u1ed1 v\u1ea5n cho Ch\u01b0\u01a1ng tr\u00ecnh \u0110\u1ed5i m\u1edbi c\u1ee7a C\u1ea3nh s\u00e1t bi\u1ec3n. V\u1edbi t\u01b0 c\u00e1ch l\u00e0 c\u1ef1u C\u00e1n b\u1ed9 \u0110\u1ed5i m\u1edbi c\u1ee7a L\u1ef1c l\u01b0\u1ee3ng B\u1ea3o v\u1ec7 B\u1edd bi\u1ec3n, Andy ch\u1ecbu tr\u00e1ch nhi\u1ec7m vi\u1ebft c\u00e1c t\u00e0i li\u1ec7u v\u1ec1 ch\u00ednh s\u00e1ch v\u00e0 chi\u1ebfn l\u01b0\u1ee3c, gi\u00fap l\u00e0m cho L\u1ef1c l\u01b0\u1ee3ng B\u1ea3o v\u1ec7 B\u1edd bi\u1ec3n tr\u1edf n\u00ean \u0111\u1ed5i m\u1edbi h\u01a1n v\u00e0 b\u00e1n c\u00e1c \u00fd t\u01b0\u1edfng cho m\u1ecdi ng\u01b0\u1eddi.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
Gi\u1ed1ng nh\u01b0 b\u1ea5t k\u1ef3 t\u1ed5 ch\u1ee9c l\u1edbn n\u00e0o, vi\u1ec7c \u1ee7ng h\u1ed9 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p m\u1edbi c\u00f3 th\u1ec3 kh\u00f3 kh\u0103n. Andy l\u01b0u \u00fd: \u201cB\u1ea1n c\u1ea7n \u0111\u1ea5u tranh \u0111\u1ec3 thay \u0111\u1ed5i v\u00e0 b\u1ea3o v\u1ec7 n\u00f3. \u201cM\u1ecdi ng\u01b0\u1eddi bi\u1ebft r\u1eb1ng c\u1ea7n ph\u1ea3i th\u1ef1c hi\u1ec7n nh\u1eefng thay \u0111\u1ed5i, nh\u01b0ng b\u1ea1n \u0111ang ch\u00ecm \u0111\u1eafm trong s\u1ef1 chuy\u00ean ch\u1ebf c\u1ee7a hi\u1ec7n t\u1ea1i \u0111\u1ebfn m\u1ee9c b\u1ea1n th\u1eadm ch\u00ed kh\u00f4ng th\u1ec3 t\u01b0\u1edfng t\u01b0\u1ee3ng \u0111\u01b0\u1ee3c vi\u1ec7c thay \u0111\u1ed5i t\u1ed5 ch\u1ee9c.\u201d V\u00e0 s\u1ef1 thay \u0111\u1ed5i kh\u00f4ng \u0111\u1ebfn t\u1eeb m\u1ed9t ng\u01b0\u1eddi; n\u00f3 c\u1ea7n \u0111\u1ebfn t\u1eeb ho\u1ea1t \u0111\u1ed9ng b\u00ean trong c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c.<\/p>\n
\u0110\u1ec3 l\u00e0m cho C\u1ea3nh s\u00e1t bi\u1ec3n \u0111\u1ed5i m\u1edbi h\u01a1n, nh\u00f3m c\u1ee7a Andy c\u1ea7n m\u1ed9t c\u00e1ch \u0111\u1ec3 t\u00ecm ra nh\u1eefng \u00fd t\u01b0\u1edfng tuy\u1ec7t v\u1eddi trong h\u1ea1m \u0111\u1ed9i v\u00e0 c\u00f3 th\u1ec3 truy\u1ec1n \u0111\u1ea1t nh\u1eefng \u00fd t\u01b0\u1edfng \u0111\u00f3 \u0111\u1ebfn nh\u1eefng ng\u01b0\u1eddi ra quy\u1ebft \u0111\u1ecbnh \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a doanh nghi\u1ec7p. USCG kh\u00f4ng c\u00f3 c\u00e1c c\u00f4ng c\u1ee5 g\u1eafn k\u1ebft nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3 cho ph\u00e9p h\u1ecd \u0111\u1eb7t c\u00e2u h\u1ecfi v\u00e0 nh\u1eadn ph\u1ea3n h\u1ed3i. Andy n\u00f3i: \u201cCh\u00fang t\u00f4i c\u1ea7n m\u1ed9t c\u00e1ch \u0111\u1ec3 n\u1eafm b\u1eaft \u00fd t\u01b0\u1edfng v\u00e0 thu h\u00fat nh\u00e2n vi\u00ean \u0111\u1ec3 c\u00f3 th\u1ec3 cho l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng bi\u1ebft r\u1eb1ng ch\u00fang t\u00f4i \u0111ang l\u1eafng nghe h\u1ecd\u201d.<\/p>\n
Tr\u01b0\u1edbc khi chuy\u1ec3n sang IdeaScale, USCG \u0111\u00e3 s\u1eed d\u1ee5ng b\u1ea3ng t\u00ednh SharePoint l\u00e0m c\u01a1 s\u1edf d\u1eef li\u1ec7u l\u1edbn v\u1ec1 c\u00e1c \u00fd t\u01b0\u1edfng m\u00e0 ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 xem c\u00e1c b\u00e0i g\u1eedi\u2014nh\u01b0ng h\u1ecd kh\u00f4ng th\u1ec3 th\u00eam nh\u1eadn x\u00e9t cho ch\u00fang, c\u1ed9ng t\u00e1c tr\u00ean c\u00e1c d\u1ef1 \u00e1n ho\u1eb7c t\u00ecm c\u00e1ch d\u1ec5 d\u00e0ng bi\u1ebfn \u00fd t\u01b0\u1edfng th\u00e0nh h\u00e0nh \u0111\u1ed9ng.<\/p>\n
H\u1ecd c\u1ea7n m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn t\u1ed1t h\u01a1n.<\/p>\n<\/div><\/div><\/div>
L\u1ef1c l\u01b0\u1ee3ng b\u1ea3o v\u1ec7 b\u1edd bi\u1ec3n \u0111\u00e3 \u0111\u01b0a IdeaScale v\u00e0o n\u0103m 2015 v\u00e0 \u0111\u00e3 s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng n\u00e0y k\u1ec3 t\u1eeb \u0111\u00f3. H\u1ecd hi\u1ec7n c\u00f3 h\u01a1n 15.000 ng\u01b0\u1eddi d\u00f9ng trong c\u1ed9ng \u0111\u1ed3ng c\u1ee7a h\u1ecd. H\u1ecd \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec?<\/p>\n
N\u0103m 2017, Hoa K\u1ef3 \u0111\u00e3 tr\u1ea3i qua m\u1ed9t trong nh\u1eefng m\u00f9a b\u00e3o t\u1ed3i t\u1ec7 nh\u1ea5t \u0111\u01b0\u1ee3c ghi nh\u1eadn v\u00e0 L\u1ef1c l\u01b0\u1ee3ng C\u1ea3nh s\u00e1t bi\u1ec3n nh\u1eadn th\u1ea5y m\u00ecnh b\u1ecb sa l\u1ea7y trong nh\u1eefng b\u00e0i h\u1ecdc ch\u1eadm ch\u1ea1p, l\u1ed7i th\u1eddi v\u1ec1 quy tr\u00ecnh chia s\u1ebb c\u00e1c ph\u01b0\u01a1ng ph\u00e1p hay nh\u1ea5t. Andy n\u00f3i: \u201c\u0110\u00e1ng l\u1ebd ch\u00fang ta n\u00ean g\u1ecdi ch\u00fang l\u00e0 ‘nh\u1eefng b\u00e0i h\u1ecdc \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh’ thay v\u00ec nh\u1eefng b\u00e0i h\u1ecdc kinh nghi\u1ec7m v\u00ec ch\u00fang t\u00f4i ch\u01b0a h\u1ecdc \u0111\u01b0\u1ee3c g\u00ec c\u1ea3.<\/p>\n
Nh\u01b0ng th\u1ebf l\u00e0 \u0111\u1ee7 v\u00e0 \u0111\u1ec3 hi\u1ec7n \u0111\u1ea1i h\u00f3a c\u00e1ch h\u1ecd chia s\u1ebb c\u00e1c ph\u01b0\u01a1ng ph\u00e1p hay nh\u1ea5t, C\u1ea3nh s\u00e1t bi\u1ec3n \u0111\u00e3 ph\u00e1t \u0111\u1ed9ng chi\u1ebfn d\u1ecbch B\u00e0i h\u1ecdc kinh nghi\u1ec7m v\u1ec1 B\u00e3o th\u00f4ng qua n\u1ec1n t\u1ea3ng cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ed9ng \u0111\u1ed3ng CG_Ideas@Work c\u1ee7a h\u1ecd. Thay v\u00ec s\u1eed d\u1ee5ng nhi\u1ec1u email, tin nh\u1eafn v\u0103n b\u1ea3n v\u00e0 th\u1eadm ch\u00ed c\u1ea3 b\u00fat v\u00e0 gi\u1ea5y, gi\u1edd \u0111\u00e2y c\u00e1c th\u00e0nh vi\u00ean c\u00f3 th\u1ec3 chia s\u1ebb \u00fd t\u01b0\u1edfng \u1edf m\u1ed9t n\u01a1i duy nh\u1ea5t, b\u1ea5t k\u1ec3 v\u1ecb tr\u00ed \u0111\u1ecba l\u00fd.<\/p>\n
K\u1ebft qu\u1ea3:<\/strong> nh\u1eefng ng\u01b0\u1eddi \u1ee9ng ph\u00f3 \u0111\u1ea7u ti\u00ean v\u1edbi c\u01a1n b\u00e3o \u0111\u00e3 chia s\u1ebb c\u00e1c \u00fd t\u01b0\u1edfng c\u1ee9u s\u1ed1ng v\u1edbi nhau.<\/p>\n V\u00ed d\u1ee5: m\u1ed9t th\u00e0nh vi\u00ean \u0111\u00e3 chia s\u1ebb \u00fd t\u01b0\u1edfng gi\u00e1m s\u00e1t m\u1ea1ng x\u00e3 h\u1ed9i sau khi nh\u00ecn th\u1ea5y t\u00edn hi\u1ec7u \u0111au kh\u1ed5 tr\u00ean Instagram. M\u1ed9t ng\u01b0\u1eddi kh\u00e1c chia s\u1ebb \u00fd t\u01b0\u1edfng v\u1ec1 c\u00f4ng ngh\u1ec7 di \u0111\u1ed9ng t\u1ed1t h\u01a1n \u1edf nh\u1eefng khu v\u1ef1c c\u00f3 th\u1ea3m h\u1ecda. M\u1ed9t ng\u01b0\u1eddi kh\u00e1c chia s\u1ebb \u00fd t\u01b0\u1edfng \u0111\u1ec3 c\u1ea3i thi\u1ec7n vi\u1ec7c nh\u1eafm m\u1ee5c ti\u00eau theo v\u1ecb tr\u00ed. Danh s\u00e1ch n\u00e0y c\u1ee9 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i v\u00e0 k\u1ebft qu\u1ea3 l\u00e0 ng\u01b0\u1eddi d\u00e2n M\u1ef9 \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 t\u1ed1t h\u01a1n trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p kh\u1ea9n c\u1ea5p.<\/p>\n V\u00e0 sau th\u1eed th\u00e1ch B\u00e0i h\u1ecdc kinh nghi\u1ec7m v\u1ec1 c\u01a1n b\u00e3o \u0111\u1ea7u ti\u00ean \u0111\u00f3, L\u1ef1c l\u01b0\u1ee3ng b\u1ea3o v\u1ec7 b\u1edd bi\u1ec3n Hoa K\u1ef3 \u0111\u00e3 th\u1ef1c hi\u1ec7n ch\u00fang h\u00e0ng n\u0103m\u2014tr\u00ean th\u1ef1c t\u1ebf, h\u1ecd ph\u00e1t \u0111\u1ed9ng m\u1ed9t th\u1eed th\u00e1ch v\u00e0o ng\u00e0y \u0111\u1ea7u ti\u00ean c\u1ee7a th\u00e1ng 6 h\u00e0ng n\u0103m!<\/p>\n<\/div><\/div><\/div><\/div><\/div>