IDEASCALE BLOG

Tag: prototype

A Successful Customer Experience Innovation Workflow

Customer Experience Innovation

Last week, IdeaScale introduced a proven product improvement workflow that is being used by our highest performing communities. This week, we continue that trend by showcasing a workflow that has been used to demonstrably improve customer experience and customer satisfaction. Organizations like this gather ideas from employees about how to make customers lives better and … Continued

9 Ways Bailey’s Irish Cream Can Help You Innovate

  It’s a cold, wet Spring, so let’s take a moment (and a sip or two?) to reflect on how great ideas become reality. Specifically, let’s consider the invention of Bailey’s Irish Cream and what it can teach us about idea management strategies that can support and amplify successful ideas. On December 3rd, 2007, Diageo announced … Continued

Using Design Thinking to Ready Your Company for the Green Economy

Using Design Thinking

In 2011, EY and GreenBiz Group conducted a survey of executives employed by companies generating revenue greater than $1 billion. In that report, EY shared that “76 percent of survey respondents anticipate natural resource shortages will affect their core business objectives over the next 3-5 years and that 65 percent of respondents stated their CFO … Continued

What is an Idea Worth?

what is an idea worth

The world of ideas is vast, but what’s their value? What’s the value of an idea? What makes an idea truly valuable? It’s a more practical answer than you might think. What’s An Idea Worth? There is an old adage that there’s nothing new under the sun and it is, to some degree, true. We’ve all … Continued

How Design Thinking Complements Crowdsourced Innovation

In my double role as an innovation architect at IdeaScale and a consultant for innovation management, I rely on a variety of methods to set my clients up for success. Combining methods is one of the ways I make sure they make the most out of their innovation efforts. In this post, I’d like to … Continued