Tag: listen

The IdeaScale Support Team Best Practices

IdeaScale support Team

A successful product like IdeaScale‚Äôs relies heavily on satisfying customers when it comes to various factors like price, value, usability, flexibility/customization. But customer support also plays a vital role in communicating product changes to customers promptly, collecting feedback good or bad about the product and passing it along internally, and primarily resolving issues and documenting … Continued