IDEASCALE BLOG

Tag: launch

A Successful Customer Experience Innovation Workflow

Customer Experience Innovation

Last week, IdeaScale introduced a proven product improvement workflow that is being used by our highest performing communities. This week, we continue that trend by showcasing a workflow that has been used to demonstrably improve customer experience and customer satisfaction. Organizations like this gather ideas from employees about how to make customers lives better and … Continued

The 3 Most Common Questions about Idea Management Software

most common questions about idea management

I’ve been with IdeaScale since 2011.  I’ve been on thousands of prospect calls.  Though much has changed on our tool and in the innovation space, these questions are just as prevalent as they were in 2011. In 2017 I’m talking through the same concerns as I was 6 years ago. Here are the three most common … Continued

Beyond the Idea

A great idea can be hard won or emerge in a moment. But the idea isn’t the end of the journey, it’s only the beginning. The ground between a great idea and a great success spans development, launch, and reception. Google’s gmail took over three years to develop, it launched in beta eight years after … Continued