IDEASCALE BLOG

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A Successful Customer Experience Innovation Workflow

Customer Experience Innovation

Last week, IdeaScale introduced a proven product improvement workflow that is being used by our highest performing communities. This week, we continue that trend by showcasing a workflow that has been used to demonstrably improve customer experience and customer satisfaction. Organizations like this gather ideas from employees about how to make customers lives better and … Continued

9 Ways Bailey’s Irish Cream Can Help You Innovate

  It’s a cold, wet Spring, so let’s take a moment (and a sip or two?) to reflect on how great ideas become reality. Specifically, let’s consider the invention of Bailey’s Irish Cream and what it can teach us about idea management strategies that can support and amplify successful ideas. On December 3rd, 2007, Diageo announced … Continued

Net Neutrality and its Impact on Innovation

Net Neutrality

In today’s technologically advanced society, the Internet is a vital resource for start-ups and established businesses alike when it comes to driving innovation. From finding new ideas to testing prototypes, the Internet provides a vast multimedia platform through which companies can innovate on a global scale. However, in recent months the topic of ‘net neutrality’ … Continued

13 Things to Know About Crowdsourcing

Things to Know About Crowdsourcing

United Way is engaged in nearly 1,800 communities  across  more than 40  countries and territories worldwide. As the largest privately-funded nonprofit in the world, United Way creates solutions that build stronger communities. United Ways are improving education, strengthening financial stability and making communities healthier. But they don’t do it alone. Nearly 2.6 million volunteers and 9.6 … Continued

Innovation Funnel Examples

Innovation Funnel Examples

IdeaScale offers a number of functions that will support you gathering key data and delivering efficient collective decisions. With custom funnels, you can assemble these functions into a workflow that serves your specific needs. But sometimes folks need an example of how these work with the different decision types. So here’s what those things look … Continued