{"id":73083,"date":"2022-04-19T22:23:19","date_gmt":"2022-04-20T02:23:19","guid":{"rendered":"http:\/\/ideascale.com\/%eb%b8%94%eb%a1%9c%ea%b7%b8\/%ec%9b%8c%ed%81%ac%ed%94%8c%eb%a1%9c-%ec%9e%90%eb%8f%99%ed%99%94\/"},"modified":"2024-02-08T05:35:49","modified_gmt":"2024-02-08T09:35:49","slug":"%ec%9b%8c%ed%81%ac%ed%94%8c%eb%a1%9c-%ec%9e%90%eb%8f%99%ed%99%94","status":"publish","type":"post","link":"https:\/\/ideascale.com\/ko\/%eb%b8%94%eb%a1%9c%ea%b7%b8\/%ec%9b%8c%ed%81%ac%ed%94%8c%eb%a1%9c-%ec%9e%90%eb%8f%99%ed%99%94\/","title":{"rendered":"\uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\ub780 \ubb34\uc5c7\uc778\uac00\uc694? \uc815\uc758, \uc720\ud615, \uc7a5\uc810, \uc0ac\uc6a9 \uc0ac\ub840 \ubc0f \uc608\uc2dc"},"content":{"rendered":"
\ubaa9\ucc28<\/b><\/strong><\/p>\n<\/div> \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\ub294 \uae30\uc874 \uc6cc\ud06c\ud50c\ub85c \uaddc\uce59\uc744 \uae30\ubc18\uc73c\ub85c \ud504\ub85c\uc138\uc2a4\ub97c \uc124\uacc4, \uad6c\ud604 \ubc0f \uc790\ub3d9\ud654\ud558\ub294 \uac83\uc73c\ub85c \uc815\uc758\ub429\ub2c8\ub2e4. \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uc0ac\ub78c\uc758 \uc791\uc5c5, \ub370\uc774\ud130 \ub610\ub294 \ud30c\uc77c\uc740 \ubbf8\ub9ac \uc815\uc758\ub41c \ube44\uc988\ub2c8\uc2a4 \ud45c\uc900\uc5d0 \ub530\ub77c \uc0ac\ub78c \ub610\ub294 \ucef4\ud4e8\ud130 \uac04\uc5d0 \ub77c\uc6b0\ud305\ub429\ub2c8\ub2e4. <\/p>\n \uc218\uc791\uc5c5\uc744 \ud504\ub85c\uc138\uc2a4\uc758 \uc804\uccb4 \ub610\ub294 \uc77c\ubd80\ub97c \uc790\ub3d9\ud654\ud558\ub294 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub85c \ub300\uccb4\ud558\uc5ec \ud504\ub85c\uc138\uc2a4\ub97c \uac1c\uc120\ud569\ub2c8\ub2e4. \uc774\ub294 \ub85c\uc6b0\ucf54\ub4dc, \ub4dc\ub798\uadf8 \uc564 \ub4dc\ub86d \uae30\ub2a5, \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc778 UI\uac00 \ud3ec\ud568\ub41c \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \ud1b5\ud574 \uc774\ub8e8\uc5b4\uc9d1\ub2c8\ub2e4.<\/p>\n \uc6cc\ud06c\ud50c\ub85c\uc6b0\uac00 \ubb34\uc5c7\uc778\uc9c0 \uc54c\uace0 \uc2f6\ub2e4\uba74 \uc774 \uae00\uc744 \uc77d\uc5b4\ubcf4\uc138\uc694. \uc774 \ubb38\uc11c\uc5d0\uc11c\ub294 \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\uc640 \uadf8 \uc720\ud615, \uc7a5\uc810, \uc0ac\uc6a9 \uc0ac\ub840, \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc790\ub3d9\ud654\ub41c \uc6cc\ud06c\ud50c\ub85c\ub97c \uad6c\ucd95\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \uc124\uba85\ud569\ub2c8\ub2e4. <\/p>\n \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\uc5d0\ub294 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4 \uc6cc\ud06c\ud50c\ub85c\uc640 \ub85c\ubcf4\ud2f1 \ud504\ub85c\uc138\uc2a4 \uc6cc\ud06c\ud50c\ub85c\uc758 \ub450 \uac00\uc9c0 \uc720\ud615\uc774 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4 \uad00\ub9ac \uc811\uadfc \ubc29\uc2dd(BPM)\uc740 \uae30\uc5c5\uc774 \uc18c\ube44\uc790\uc5d0\uac8c \ucd5c\uc0c1\uc758 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uc6b4\uc601\uc744 \uad6c\ucd95\ud558\ub294 \ubc29\ubc95\uc785\ub2c8\ub2e4. \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4 \uc6cc\ud06c\ud50c\ub85c\uc6b0\uc758 \ud6a8\uc728\uc131\uc744 \ub192\uc5ec \ubbf8\uc158 \ud06c\ub9ac\ud2f0\uceec\ud55c \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. <\/p>\n \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4 \uc6cc\ud06c\ud50c\ub85c\ub97c \uc790\ub3d9\ud654\ud558\uc5ec \uae30\uc874\uc5d0 \uc218\ub3d9\uc73c\ub85c \uc218\ud589\ud558\ub358 \uc791\uc5c5\uc744 \ucd5c\uc801\ud654\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 Excel\uc758 \uc790\ub3d9 \uc644\uc131 \ubc0f \ub9e4\ud06c\ub85c \uae30\ub2a5\uc740 \ud504\ub85c\uc138\uc2a4 \uc790\ub3d9\ud654\uc758 \ucd08\uae30 \uc0ac\ub840\uc785\ub2c8\ub2e4.<\/p>\n \uc624\ub298\ub0a0\uc5d0\ub294 \ub85c\ubd07 \ud504\ub85c\uc138\uc2a4\ub97c \uc790\ub3d9\ud654\ud558\ub294 \uc18c\ud504\ud2b8\uc6e8\uc5b4(\ub85c\ubd07 \ud504\ub85c\uc138\uc2a4 \uc790\ub3d9\ud654 \ub610\ub294 RPA\ub77c\uace0 \ud568)\uac00 \uc788\uc2b5\ub2c8\ub2e4. \ub85c\ubd07\uc774 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \uc791\uc5c5\uc744 \uc218\ud589\ud560 \uc218 \uc788\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n \ubd07\uc740 \ucc98\ub9ac \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud574 \uac00\uc7a5 \uad00\ub828\uc131\uc774 \ub192\uc740 \uc815\ubcf4\ub97c \uac10\uc9c0\ud558\uace0 \ucd94\ucc9c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud5ec\ud504 \ub370\uc2a4\ud06c \ubb38\uc758, \ub85c\uadf8\uc778 \uc778\uc99d \ubc0f \ucc98\ub9ac \ubb38\uc81c\ub3c4 \uc9c0\uc6d0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c IT \ubc0f \uae30\ud0c0 \ubd84\uc57c\uc640 \ud611\ub825\ud558\uc5ec \uad00\ub9ac \ud504\ub85c\uc138\uc2a4\ub97c \uc9c0\uc6d0\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\ub294 \uc218\ubc31 \ub144 \ub3d9\uc548 \uad00\ud589\uc73c\ub85c \uc774\uc5b4\uc838 \uc628 \uac83\uc744 \uae30\uc220\uc801\uc73c\ub85c \uc77c\uceeb\ub294 \ub9d0\uc785\ub2c8\ub2e4. \uc0b0\uc5c5 \ud601\uba85 \ub2f9\uc2dc \uc870\ub9bd \ub77c\uc778, \uc81c\uc870, \ub18d\uc5c5\uc740 RPA \ud504\ub85c\uc138\uc2a4\ub97c \ucd5c\ucd08\ub85c \ub3c4\uc785\ud55c \uc0b0\uc5c5\uc774\uc5c8\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc774\ub294 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uae30\ubc18\uc774 \uc544\ub2cc \uae30\uacc4 \uae30\ubc18\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uc790\ub3d9\ud654\ud558\uba74 \uc8fc\ub85c \uc0ac\ub78c\uc774 \uc218\uc791\uc5c5\uc73c\ub85c \ucc98\ub9ac\ud558\ub294 \uc791\uc5c5\uc744 \ud06c\uac8c \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uc790\ub3d9\ud654\ud558\uba74 \ub2e4\uc74c \uc0ac\ud56d\uc774 \uc99d\uac00\ud569\ub2c8\ub2e4:<\/p>\n \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30: \ub300\ubd80\ubd84\uc758 \uc6cc\ud06c\ud50c\ub85c\ub294 \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uc774\uc810\uc744 \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \ubaa8\ub4e0 \ud300\uc6d0\uc758 \uc2b9\uc778 \uc808\ucc28\ub098 \uc778\uc0ac\ud300\uc758 \uc9c1\uc6d0 \uc628\ubcf4\ub529 \uc11c\ub958\ub97c \uc124\uc815\ud558\uace0 \uc790\ub3d9\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n \ub300\ubd80\ubd84\uc758 \uc0b0\uc5c5 \ubd84\uc57c\uc5d0\uc11c \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \ucc3e\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4: <\/p>\n \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\ub294 \uc81c\uc870 \ud658\uacbd\uc744 \ubcc0\ud654\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. \uacf5\uae09 \ubc0f \ud68c\uc0ac \uad6c\uc870\uc758 \ubcc0\ud654\uc5d0 \ub530\ub77c \uc870\uc815\ud569\ub2c8\ub2e4. \uc81c\uc870 \ubd80\ubb38\uc5d0\uc11c\ub294 \uad6c\ub9e4 \uc694\uccad, \uacc4\uc57d \uad00\ub9ac \uad50\ud658, \uc2dc\uc7a5 \ucd9c\uc2dc \uc81c\ud488 \uac1c\ubc1c \ud504\ub85c\uc81d\ud2b8\ub97c \uc790\ub3d9\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n \uc911\ubcf5\uc131\uc744 \uc81c\uac70\ud558\uace0 \ud488\uc9c8 \uad00\ub9ac \ubb38\uc81c\ub97c \uc904\uc774\uba70 \uc870\ub2ec, \uc608\uc0b0, \uacf5\uae09\ub9dd \uc2b9\uc778 \ubc0f \uc8fc\uae30 \uc2dc\uac04\uc744 \ub2e8\ucd95\ud569\ub2c8\ub2e4. <\/p>\n \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uacb0\uc81c \uc77c\uad00\uc131\uc744 \uac1c\uc120\ud558\uace0 \uaddc\uc815 \uc900\uc218 \uc758\ubb34\ub97c \uc904\uc774\uba70 \uc608\uce21 \ubc0f \uc218\uc775 \uc9d5\uc218\uc758 \uc815\ud655\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n \ub9c8\ucf00\ud305 \uc6b4\uc601 \ud504\ub85c\uc138\uc2a4(MOPS)\ub294 \ub9c8\ucf00\ud305 \ucea0\ud398\uc778, \uace0\uac1d \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110, KPI \ubaa8\ub2c8\ud130\ub9c1 \ubc0f \uc2dc\uc7a5 \ubd84\uc11d\uc5d0 \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\ub97c \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n \uc6cc\ud06c\ud50c\ub85c \uad00\ub9ac\ub294 \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM) \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc758 \uae30\ub2a5\uc774\uae30\ub3c4 \ud569\ub2c8\ub2e4. \uace0\uac1d \uc11c\ube44\uc2a4, \uc591\uc2dd \uc791\uc131 \ubc0f \ubd80\uc11c \uac04 \ud611\uc5c5\uc744 \uac04\uc18c\ud654\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, CRM\uc740 \uace0\uac1d\uc774 \ubb38\uc11c\uc5d0 \uc11c\uba85\ud558\uac70\ub098 \uc815\ubcf4\ub97c \uc785\ub825\ud558\ub294 \ub4f1\uc758 \ud2b9\uc815 \uc791\uc5c5\uc744 \uc644\ub8cc\ud558\uba74 \uc2b9\uc778 \ud750\ub984 \uc54c\ub9bc\uc744 \uc790\ub3d9\ud654\ud558\uace0 \ub0b4\ubd80 \ub300\uc2dc\ubcf4\ub4dc\ub97c \uc5c5\ub370\uc774\ud2b8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n \uc11c\ube44\uc2a4\ud615 IT(ITaaS)\ub294 \uae30\uc5c5\uc6a9 \uad00\ub9ac\ud615 \ud074\ub77c\uc6b0\ub4dc \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub294 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ubaa8\ub378\ub85c \uc6cc\ud06c\ud50c\ub85c \ud504\ub85c\uadf8\ub798\ubc0d\uc774 \ud3ec\ud568\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \uae30\uc5c5 \ub124\ud2b8\uc6cc\ud06c\uc758 \uad6c\uc131, \uad6c\ud604, \uad00\ub9ac\ub97c \uc704\ud55c \uc911\uc559 \uc9d1\uc911\uc2dd \uc81c\uc5b4 \uae30\ub2a5\uc744 \uad6c\ud604\ud569\ub2c8\ub2e4.<\/p>\n \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\ub294 \uc601\uc5c5, \uc7ac\ubb34, \ubc95\ubb34, \uad00\ub9ac\ud300 \ub4f1 \uc5ec\ub7ec \ubd80\uc11c\uc5d0\uc11c \ub124\ud2b8\uc6cc\ud06c \uc0ac\uc6a9\uc790\ub97c \uad00\ub9ac\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc790\ub3d9\ud654\ub294 \uc0ac\ub0b4 \ub124\ud2b8\uc6cc\ud06c \uc6b4\uc601\uc5d0 \uc720\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n \ub2e4\uc74c\uc740 \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654 \uacc4\ud68d\uc744 \uc218\ud589\ud558\ub294 \ub370 \uad00\ub828\ub41c 5\uac00\uc9c0 \ub2e8\uacc4\uc785\ub2c8\ub2e4.<\/p>\n \uba3c\uc800, \ube44\uc988\ub2c8\uc2a4\uc5d0\uc11c \ubc18\ubcf5\uc801\uc774\uace0 \uc218\ub3d9\uc801\uc778 \ud504\ub85c\uc138\uc2a4\ub97c \ud30c\uc545\ud558\uc138\uc694. \uadf8\ub7f0 \ub2e4\uc74c \uc6b4\uc601\uc744 \ub2f4\ub2f9\ud558\ub294 \uc9c1\uc6d0\ub4e4\uc744 \ucc38\uc5ec\uc2dc\ud0a4\uace0 \uadf8\ub4e4\uc758 \uc758\uacac\uc744 \uace0\ub824\ud558\uc138\uc694. <\/p>\n \uadf8\ub7f0 \ub2e4\uc74c \ud2b9\uc815 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud568\uc73c\ub85c\uc368 \uc5bb\uc744 \uc218 \uc788\ub294 \uc774\uc810\uc744 \uba85\ud655\ud558\uac8c \ud45c\ud604\ud558\uace0 \ub2f4\ub2f9 \uc9c1\uc6d0\uacfc \uc18c\ud1b5\ud558\uc138\uc694. \uc608\ub97c \ub4e4\uc5b4, \ubaa9\ud45c\uac00 \u2013 ROI \uc99d\ub300, \uc8fc\uae30 \uc2dc\uac04 \uac1c\uc120, \ud300 \ud6a8\uc728\uc131 \ud5a5\uc0c1\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n \ubaa8\ub4e0 \uc774\ub2c8\uc154\ud2f0\ube0c\uc5d0\uc11c \uac00\uc7a5 \uc911\uc694\ud55c \ubd80\ubd84\uc740 \uc131\uacf5\uc801\uc778 \uad6c\ud604\uc785\ub2c8\ub2e4. \ub9c8\ucc2c\uac00\uc9c0\ub85c \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\uc758 \uc131\uacf5 \uc5ec\ubd80\ub294 \uc774\ub97c \uad00\ub9ac\ud558\ub294 \ub2f4\ub2f9 \uc9c1\uc6d0\uc758 \uad50\uc721\uacfc \uc758\uc9c0\uc5d0 \ub2ec\ub824 \uc788\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c \ud53c\ub4dc\ubc31\uc744 \uba85\ud655\ud558\uac8c \uc7a5\ub824\ud558\uace0 \ud504\ub85c\uc138\uc2a4 \uc18c\uc720\uc790\uc5d0\uac8c \ubaa9\ud45c\uc640 \uc774\uc810\uc744 \uc804\ub2ec\ud558\uc138\uc694.<\/p>\n \uc6cc\ud06c\ud50c\ub85c \uad00\ub9ac \ub3c4\uad6c\uc5d0\uc11c \ud504\ub85c\uc138\uc2a4\ub97c \uad6c\ucd95\ud558\uc138\uc694. \uc591\uc2dd\uc744 \ub9cc\ub4e4\uace0, \uc6cc\ud06c\ud50c\ub85c\ub97c \uc815\uc758\ud558\uace0, \uac01 \ub2e8\uacc4 \ubc0f \uc774\ud574\uad00\uacc4\uc790\uc5d0 \ub300\ud55c \uad8c\ud55c\uacfc \uaddc\uce59\uc744 \ud560\ub2f9\ud558\uc138\uc694.<\/p>\n \ub9c8\uc9c0\ub9c9\uc73c\ub85c, \uad6c\ud604 \ud6c4 \uc218\uce58\ub97c \ud3c9\uac00\ud558\uace0 \uacfc\uac70 \uacb0\uacfc\uc640 \ube44\uad50\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uc774 \ubd84\uc11d\uc740 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud588\ub294\uc9c0 \uc5ec\ubd80\ub97c \ud310\ub2e8\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. <\/p>\n \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uc138\uc694: \uc6cc\ud06c\ud50c\ub85c \ud504\ub85c\uc138\uc2a4\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/span><\/a><\/b><\/strong><\/p>\n \uc6cc\ud06c\ud50c\ub85c\ub97c \uc790\ub3d9\ud654\ud558\ub824\uba74 \uc6cc\ud06c\ud50c\ub85c \ud504\ub85c\uc138\uc2a4\ub97c \ud30c\uc545\ud558\uace0 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc628\ub77c\uc778 \ud654\uc774\ud2b8\ubcf4\ub4dc \uc0ac\uc6a9\ubc95\uc744 \ub354 \uc798 \uc774\ud574\ud558\uba74 \uc6cc\ud06c\ud50c\ub85c \ud504\ub85c\uc138\uc2a4\ub97c \ub9cc\ub4dc\ub294 \uac83\uc740 \uac04\ub2e8\ud569\ub2c8\ub2e4. \uc6cc\ud06c\ud50c\ub85c \ub2e4\uc774\uc5b4\uadf8\ub7a8\uc740 \ud300 \uc804\uccb4\ub97c \ud1b5\ud569\ud558\uace0 \ud611\uc5c5 \ud658\uacbd\uc744 \uc870\uc131\ud560 \uc218 \uc788\ub294 \ud6cc\ub96d\ud55c \ub3c4\uad6c\uc774\ubbc0\ub85c \uc6cc\ud06c\ud50c\ub85c \ub2e4\uc774\uc5b4\uadf8\ub7a8\uc744 \ub9cc\ub4dc\ub294 \ub370 \uc720\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n \uc5d4\ud130\ud504\ub77c\uc774\uc988 \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uc790\ub3d9\ud654\ud558\ub294 \uac83\uc740 \ubcf5\uc7a1\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uc2e4\uc81c\ub85c \uc6cc\ud06c\ud50c\ub85c\ub97c \uc790\ub3d9\ud654\ud558\uace0 \uadf8\ub798\ud53d\uc73c\ub85c \uacc4\ud68d \ubc0f \uad6c\ucd95\ud558\uc5ec \ud604\uc7ac \ud504\ub85c\uc138\uc2a4\ub97c \ubaa8\ubc29\ud558\uac70\ub098 \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub4dc\ub798\uadf8 \uc564 \ub4dc\ub86d \uc778\ud130\ud398\uc774\uc2a4\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc791\uc5c5\uc744 \ucd94\uac00\ud558\uace0 \uc815\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n \ud504\ub85c\uc138\uc2a4\ub294 \ud1b5\uacc4\uc801\uc73c\ub85c \ud45c\uc2dc\ub418\uba70 \ubaa8\ub4e0 \uc774\ud574\uad00\uacc4\uc790\uac00 \uc815\ud655\uc131\uc744 \ud3c9\uac00\ud569\ub2c8\ub2e4. \uc815\uc801 \ub514\uc790\uc778\uc774 \uc644\ub8cc\ub418\uba74 \uc591\uc2dd, \uc791\uc5c5, \uc218\uc2e0\uc790, \uacbd\uace0\/\uc54c\ub9bc\uc744 \ud3ec\ud568\ud55c \uc2e4\uc81c \ud504\ub85c\uc138\uc2a4 \uac1c\ubc1c\uc774 \uc2dc\uc791\ub429\ub2c8\ub2e4.<\/p>\n \uc6cc\ud06c\ud50c\ub85c\uc6b0 \uc790\ub3d9\ud654\ub97c \uc704\ud55c \ucd5c\uace0\uc758 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub85c\ub294 Process Maker, Integrify, Kissflow, Flokzu, Comindware Tracker, Nintex \ub4f1\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc77c\ubc18\uc801\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4 \uad00\ub9ac(BPM) \ub3c4\uad6c \ub610\ub294 \ub9c8\ucf00\ud305 \uc790\ub3d9\ud654\ub098 CRM\uacfc \uac19\uc740 \uad11\ubc94\uc704\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ud328\ud0a4\uc9c0\uc5d0\ub294 \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654 \uc18c\ud504\ud2b8\uc6e8\uc5b4\uac00 \ud3ec\ud568\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n \uc774 \uae00\uc744 \ud1b5\ud574 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \uc790\ub3d9\ud654\uac00 \uc804\ubc18\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \ud6a8\uc728\uc131\uc744 \uac1c\uc120\ud558\ub294 \ub370 \uc5bc\ub9c8\ub098 \ud6a8\uacfc\uc801\uc778 \ub3c4\uad6c\uac00 \ub420 \uc218 \uc788\ub294\uc9c0 \uc774\ud574\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\uc168\uae30\ub97c \ubc14\ub78d\ub2c8\ub2e4. \uc628\ub77c\uc778 \ud654\uc774\ud2b8\ubcf4\ub4dc\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\ub824\uba74 \uc544\uc774\ub514\uc5b4\uc2a4\ucf00\uc77c \ud654\uc774\ud2b8\ubcf4\ub4dc\ub97c<\/a> \ud655\uc778\ud558\uc138\uc694.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":72,"featured_media":73084,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3581],"tags":[],"contributor":[3707],"class_list":["post-73083","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3581","contributor-3707"],"yoast_head":"\n\uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/h2>\n
\uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654 \uc720\ud615<\/h2>\n
\ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4 \uc790\ub3d9\ud654<\/h3>\n
\ub85c\ubcf4\ud2f1 \ud504\ub85c\uc138\uc2a4 \uc790\ub3d9\ud654<\/h3>\n
<\/p>\n\uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\ub97c \uc0ac\uc6a9\ud558\ub294 \uc774\uc720\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<\/h2>\n
\n
\n
\n
\n
\n
\n \uc6cc\ud06c\ud50c\ub85c \uc5d4\uc9c4\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/span>
\n<\/a> <\/span><\/b><\/strong><\/p>\n\uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654 \uc0ac\uc6a9 \uc0ac\ub840<\/h2>\n
\uc81c\uc870<\/h3>\n
\uae08\uc735<\/h3>\n
\ub9c8\ucf00\ud305 <\/h3>\n
\ud310\ub9e4<\/h3>\n
\uc2dc\uc2a4\ud15c \uad00\ub9ac<\/h3>\n
IT \uc6b4\uc601 <\/h3>\n
<\/p>\n\uc6cc\ud06c\ud50c\ub85c\ub97c \uc790\ub3d9\ud654\ud558\ub294 \ubc29\ubc95 <\/h2>\n
\ubc18\ubcf5\uc801\uc778 \ud504\ub85c\uc138\uc2a4 \ud30c\uc545<\/h3>\n
\ubaa9\ud45c \uc815\uc758<\/h4>\n
\ud300 \uad50\uc721<\/h3>\n
\uc6cc\ud06c\ud50c\ub85c \uc124\uacc4<\/h3>\n
KPI \ubc0f ROI \uce21\uc815<\/h3>\n
\uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc6cc\ud06c\ud50c\ub85c\ub97c \uc790\ub3d9\ud654\ud558\ub294 \ubc29\ubc95<\/h2>\n
\uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654 \uc18c\ud504\ud2b8\uc6e8\uc5b4<\/h2>\n
\uc5d4\ub4dc\ub178\ud2b8<\/h2>\n