{"id":72793,"date":"2023-09-08T05:21:22","date_gmt":"2023-09-08T09:21:22","guid":{"rendered":"http:\/\/ideascale.com\/%eb%b8%94%eb%a1%9c%ea%b7%b8\/%ec%a0%9c%ed%92%88-%ed%94%bc%eb%93%9c%eb%b0%b1%ec%9d%b4%eb%9e%80-%eb%ac%b4%ec%97%87%ec%9d%b8%ea%b0%80%ec%9a%94\/"},"modified":"2024-02-08T03:19:35","modified_gmt":"2024-02-08T07:19:35","slug":"%ec%a0%9c%ed%92%88-%ed%94%bc%eb%93%9c%eb%b0%b1%ec%9d%b4%eb%9e%80-%eb%ac%b4%ec%97%87%ec%9d%b8%ea%b0%80%ec%9a%94","status":"publish","type":"post","link":"https:\/\/ideascale.com\/ko\/%eb%b8%94%eb%a1%9c%ea%b7%b8\/%ec%a0%9c%ed%92%88-%ed%94%bc%eb%93%9c%eb%b0%b1%ec%9d%b4%eb%9e%80-%eb%ac%b4%ec%97%87%ec%9d%b8%ea%b0%80%ec%9a%94\/","title":{"rendered":"\uc81c\ud488 \ud53c\ub4dc\ubc31\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694? \uc815\uc758, \uc720\ud615 \ubc0f \uc911\uc694\uc131"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right-small:0px;--awb-padding-left-small:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:22px;\"><p><strong><b>\ubaa9\ucc28<\/b><\/strong><\/p>\n<\/div><div class=\"awb-toc-el awb-toc-el--1\" data-awb-toc-id=\"1\" data-awb-toc-options=\"{&quot;allowed_heading_tags&quot;:{&quot;h2&quot;:0},&quot;ignore_headings&quot;:&quot;&quot;,&quot;ignore_headings_words&quot;:&quot;&quot;,&quot;enable_cache&quot;:&quot;yes&quot;,&quot;highlight_current_heading&quot;:&quot;no&quot;,&quot;hide_hidden_titles&quot;:&quot;yes&quot;,&quot;limit_container&quot;:&quot;all&quot;,&quot;select_custom_headings&quot;:&quot;&quot;,&quot;icon&quot;:&quot;fa-flag fas&quot;,&quot;counter_type&quot;:&quot;decimal&quot;}\" style=\"--awb-counter-type:counters(awb-toc, &quot;.&quot;, decimal) &quot;. &quot;;\"><div class=\"awb-toc-el__content\"><ul class=\"awb-toc-el__list awb-toc-el__list--0\"><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_What_is_Product_Feedback\">\uc81c\ud488 \ud53c\ub4dc\ubc31\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Types_of_Product_Feedback\">\uc81c\ud488 \ud53c\ub4dc\ubc31 \uc720\ud615<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Top_15_Importance_of_Product_Feedback\">\uc81c\ud488 \ud53c\ub4dc\ubc31\uc758 \uc911\uc694\uc131 15\uac00\uc9c0<\/a><\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><h2 id=\"toc_What_is_Product_Feedback\" class=\"\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">\uc81c\ud488 \ud53c\ub4dc\ubc31\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/h2>\n<p><span style=\"font-weight: 400;\">\uc81c\ud488 \ud53c\ub4dc\ubc31\uc740 \ud2b9\uc815 \uc81c\ud488\uc774\ub098 \uc11c\ube44\uc2a4\uc5d0 \ub300\ud574 \uace0\uac1d, \uc0ac\uc6a9\uc790 \ub610\ub294 \uc774\ud574\uad00\uacc4\uc790\uac00 \uc81c\uacf5\ud558\ub294 \uc815\ubcf4, \uc758\uacac \ubc0f \uc81c\uc548\uc73c\ub85c \uc815\uc758\ub429\ub2c8\ub2e4. \uc774\ub294 \uc81c\ud488\uc774 \uc0ac\uc6a9\uc790\uc758 \uc694\uad6c\ub97c \uc5bc\ub9c8\ub098 \uc798 \ucda9\uc871\ud558\ub294\uc9c0, \uc5b4\ub5a4 \ubd80\ubd84\uc744 \uac1c\uc120\ud574\uc57c \ud558\ub294\uc9c0, \uc5b4\ub5a4 \uae30\ub2a5\uc744 \ucd94\uac00\ud558\uac70\ub098 \uc81c\uac70\ud574\uc57c \ud558\ub294\uc9c0\uc5d0 \ub300\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud558\uae30 \ub54c\ubb38\uc5d0 \uc81c\ud488 \uac1c\ubc1c \ubc0f \uac1c\uc120\uc5d0 \uc788\uc5b4 \ub9e4\uc6b0 \uc911\uc694\ud55c \uc694\uc18c\uc785\ub2c8\ub2e4.<\/span><\/p>\n<p><b>\uc81c\ud488 \ud53c\ub4dc\ubc31\uc740 \ub2e4\uc74c\uacfc \uac19\uc740 \ub2e4\uc591\ud55c \ud615\ud0dc\ub85c \uc774\ub8e8\uc5b4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4:<\/b><\/p>\n<ul>\n<li><b>\uace0\uac1d \ub9ac\ubdf0 \ubc0f \ud3c9\uc810:<\/b><span style=\"font-weight: 400;\"> \uace0\uac1d\uc740 \uc885\uc885 \uc6f9\uc0ac\uc774\ud2b8\ub098 \uc571 \uc2a4\ud1a0\uc5b4\uc5d0 \ub9ac\ubdf0\uc640 \ud3c9\uc810\uc744 \ub0a8\uae30\uba70 \uc81c\ud488 \uacbd\ud5d8\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \ud53c\ub4dc\ubc31\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc0ac\uc6a9\uc790 \uc124\ubb38\uc870\uc0ac:<\/b><span style=\"font-weight: 400;\">  \uae30\uc5c5\uc5d0\uc11c\ub294 \uc0ac\uc6a9\uc790\ub85c\ubd80\ud130 \uccb4\uacc4\uc801\uc778 \ud53c\ub4dc\ubc31\uc744 \uc218\uc9d1\ud558\uae30 \uc704\ud574 \uc124\ubb38\uc870\uc0ac\ub97c \ubc30\ud3ec\ud558\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc124\ubb38\uc870\uc0ac\ub294 \uc0ac\uc6a9\uc131, \uc131\ub2a5, \ub514\uc790\uc778, \uc804\ubc18\uc801\uc778 \ub9cc\uc871\ub3c4 \ub4f1 \uc81c\ud488\uc758 \ub2e4\uc591\ud55c \uce21\uba74\uc744 \ub2e4\ub8f0 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc0ac\uc6a9\uc790 \ud14c\uc2a4\ud2b8:<\/b><span style=\"font-weight: 400;\">  \uc5ec\uae30\uc5d0\ub294 \ud1b5\uc81c\ub41c \ud14c\uc2a4\ud2b8 \ud658\uacbd\uc774\ub098 \uc2e4\uc81c \uc0ac\uc6a9 \ud658\uacbd\uc5d0\uc11c \uc0ac\uc6a9\uc790\uac00 \uc81c\ud488\uacfc \uc0c1\ud638 \uc791\uc6a9\ud558\ub294 \ubaa8\uc2b5\uc744 \uad00\ucc30\ud558\ub294 \uac83\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uc0ac\uc6a9\uc131 \ubb38\uc81c\uc640 \uc0ac\uc6a9\uc790 \uc120\ud638\ub3c4\ub97c \ud30c\uc545\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uace0\uac1d \uc9c0\uc6d0 \uc0c1\ud638 \uc791\uc6a9:  <\/b><span style=\"font-weight: 400;\">\ud53c\ub4dc\ubc31\uc740 \uc774\uba54\uc77c, \ucc44\ud305 \ub85c\uadf8 \ub610\ub294 \uc804\ud654 \ud1b5\ud654\uc640 \uac19\uc740 \uace0\uac1d \uc9c0\uc6d0 \uc0c1\ud638\uc791\uc6a9\uc744 \ud1b5\ud574\uc11c\ub3c4 \ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc0c1\ud638\uc791\uc6a9\uc744 \ud1b5\ud574 \uc77c\ubc18\uc801\uc778 \ubb38\uc81c\ub098 \uc0ac\uc6a9\uc790\uac00 \uc5b4\ub824\uc6c0\uc744 \uacaa\uace0 \uc788\ub294 \uc601\uc5ed\uc744 \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc18c\uc15c \ubbf8\ub514\uc5b4 \ubc0f \uc628\ub77c\uc778 \ucee4\ubba4\ub2c8\ud2f0:  <\/b><span style=\"font-weight: 400;\">\uace0\uac1d\ub4e4\uc740 \uc18c\uc15c \ubbf8\ub514\uc5b4 \ud50c\ub7ab\ud3fc, \ud3ec\ub7fc, \ucee4\ubba4\ub2c8\ud2f0 \uc6f9\uc0ac\uc774\ud2b8\uc5d0 \uc790\uc2e0\uc758 \uc0dd\uac01\uacfc \uacbd\ud5d8\uc744 \uc790\uc8fc \uacf5\uc720\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ucc44\ub110\uc744 \ubaa8\ub2c8\ud130\ub9c1\ud558\uba74 \uc0ac\uc6a9\uc790 \uc815\uc11c\uc640 \ubb38\uc81c\uc5d0 \ub300\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc778\uc571 \ub610\ub294 \uc81c\ud488 \ub0b4 \ud53c\ub4dc\ubc31: <\/b><span style=\"font-weight: 400;\">\ub9ce\uc740 \uc81c\ud488\uc774 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc774\ub098 \uc11c\ube44\uc2a4 \ub0b4\uc5d0 \ud53c\ub4dc\ubc31 \uba54\ucee4\ub2c8\uc998\uc744 \ud1b5\ud569\ud558\uc5ec \uc0ac\uc6a9\uc790\uac00 \uc9c1\uc811 \ubb38\uc81c\ub97c \ubcf4\uace0\ud558\uac70\ub098 \uac1c\uc120 \uc0ac\ud56d\uc744 \uc81c\uc548\ud558\uac70\ub098 \uc758\uacac\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\ud3ec\ucee4\uc2a4 \uadf8\ub8f9: <\/b><span style=\"font-weight: 400;\">\uae30\uc5c5\uc740 <a href=\"https:\/\/ideascale.com\/blog\/what-is-a-focus-group\/\">\ud3ec\ucee4\uc2a4 \uadf8\ub8f9\uc744<\/a> \uad6c\uc131\ud558\uc5ec \uc77c\ubd80 \uc0ac\uc6a9\uc790 \uadf8\ub8f9\uc73c\ub85c\ubd80\ud130 \uc0c1\uc138\ud55c \ud53c\ub4dc\ubc31\uc744 \uc218\uc9d1\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc138\uc158\uc740 \uc885\uc885 \uc0ac\uc6a9\uc790 \uc758\uacac\uc744 \uc2ec\uce35\uc801\uc73c\ub85c \uc870\uc0ac\ud558\uae30 \uc704\ud574 \uc9c4\ud589\ub418\uae30\ub3c4 \ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\uc81c\ud488 \ud53c\ub4dc\ubc31\uc744 \uc218\uc9d1\ud558\uace0 \ubd84\uc11d\ud558\ub294 \ubaa9\uc801\uc740 \uc81c\ud488 \uac1c\ubc1c \ubc0f \uc5c5\ub370\uc774\ud2b8\uc5d0 \ub300\ud55c \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uacb0\uc815\uc744 \ub0b4\ub9ac\uae30 \uc704\ud55c \uac83\uc785\ub2c8\ub2e4. \uc0ac\uc6a9\uc790 \ud53c\ub4dc\ubc31\uc5d0 \uadc0 \uae30\uc6b8\uc784\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uae30\ub2a5\uc758 \uc6b0\uc120\uc21c\uc704\ub97c \uc815\ud558\uace0, \ubc84\uadf8\ub97c \uc218\uc815\ud558\uace0, \uc81c\ud488\uc744 \ubc18\ubcf5\uc801\uc73c\ub85c \uac1c\uc120\ud558\uc5ec \uc0ac\uc6a9\uc790\uc758 \uc694\uad6c\uc640 \uc120\ud638\ub3c4\uc5d0 \ub354\uc6b1 \ubc00\uc811\ud558\uac8c \ub9de\ucd9c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubc18\ubcf5\uc801\uc778 \ud53c\ub4dc\ubc31 \ub8e8\ud504\ub294 \uc560\uc790\uc77c \uc81c\ud488 \uac1c\ubc1c\uacfc \uace0\uac1d \uc911\uc2ec \ub514\uc790\uc778\uc758 \uae30\ubcf8 \uc694\uc18c\uc785\ub2c8\ub2e4.<\/span><\/p>\n<h2 id=\"toc_Types_of_Product_Feedback\" class=\"\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">\uc81c\ud488 \ud53c\ub4dc\ubc31 \uc720\ud615<\/h2>\n<p><img decoding=\"async\" class=\"lazyload aligncenter wp-image-58661 size-fusion-600\" src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/product-feedback-descriptive-600x1014.jpg\" data-orig-src=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/product-feedback-descriptive-600x1014.jpg\" alt=\"\uc81c\ud488 \ud53c\ub4dc\ubc31 \uc720\ud615\" width=\"600\" height=\"1014\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27600%27%20height%3D%271014%27%20viewBox%3D%270%200%20600%201014%27%3E%3Crect%20width%3D%27600%27%20height%3D%271014%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/product-feedback-descriptive-178x300.jpg 178w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/product-feedback-descriptive-200x338.jpg 200w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/product-feedback-descriptive-400x676.jpg 400w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/product-feedback-descriptive-600x1014.jpg 600w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/product-feedback-descriptive-606x1024.jpg 606w, https:\/\/ideascale.com\/wp-content\/uploads\/2023\/09\/product-feedback-descriptive-scaled.jpg 710w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\uc81c\ud488 \ud53c\ub4dc\ubc31\uc740 \ub2e4\uc591\ud55c \uc720\ud615\uc73c\ub85c \uc81c\uacf5\ub418\uba70, \uac01 \uc720\ud615\uc740 \uc0ac\uc6a9\uc790\uac00 \uc81c\ud488\uc744 \uc778\uc2dd\ud558\uace0 \uc0c1\ud638 \uc791\uc6a9\ud558\ub294 \ubc29\uc2dd\uc5d0 \ub300\ud55c \ub2e4\uc591\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc720\ud615\uc758 \ud53c\ub4dc\ubc31\uc744 \uc774\ud574\ud558\uba74 \ube44\uc988\ub2c8\uc2a4\uc640 \uc81c\ud488 \uac1c\ubc1c\uc790\uac00 \uadc0\uc911\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc5bb\uace0 \uc81c\ud488\uc744 \uac1c\uc120\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \uba87 \uac00\uc9c0 \uc77c\ubc18\uc801\uc778 \uc81c\ud488 \ud53c\ub4dc\ubc31 \uc720\ud615\uc785\ub2c8\ub2e4:<\/span><\/p>\n<ul>\n<li><b>\uae30\ub2a5 \uc694\uccad:  <\/b><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\ub294 \uc81c\ud488\uc5d0 \ucd94\uac00\ub418\uc5c8\uc73c\uba74 \ud558\ub294 \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc774\ub098 \uae30\ub2a5\uc744 \uc81c\uc548\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc694\uccad\uc740 \uac1c\ubc1c \ub178\ub825\uc758 \uc6b0\uc120\uc21c\uc704\ub97c \uc815\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\ubc84\uadf8 \uc2e0\uace0:  <\/b><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\ub294 \uc81c\ud488 \uc0ac\uc6a9 \uc911 \ubc1c\uc0dd\ud558\ub294 \uae30\uc220\uc801 \ubb38\uc81c, \uacb0\ud568 \ub610\ub294 \uc624\ub958\ub97c \ubcf4\uace0\ud569\ub2c8\ub2e4. \ubc84\uadf8 \uc2e0\uace0\ub294 \ubb38\uc81c\ub97c \ud30c\uc545\ud558\uace0 \uc218\uc815\ud558\ub294 \ub370 \ud544\uc218\uc801\uc785\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc0ac\uc6a9\uc131 \ud53c\ub4dc\ubc31: <\/b><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\ub294 \ud0d0\uc0c9, \uc778\ud130\ud398\uc774\uc2a4 \ub514\uc790\uc778 \ubc0f \uc0ac\uc6a9 \ud3b8\uc758\uc131\uacfc \uad00\ub828\ub41c \ubb38\uc81c\ub97c \ud3ec\ud568\ud558\uc5ec \uc804\ubc18\uc801\uc778 \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc5d0 \ub300\ud55c \ud53c\ub4dc\ubc31\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc131\ub2a5 \ud53c\ub4dc\ubc31:  <\/b><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\ub4e4\uc740 \uc81c\ud488\uc758 \uc18d\ub3c4, \uc751\ub2f5\uc131, \uc804\ubc18\uc801\uc778 \uc131\ub2a5\uc5d0 \ub300\ud574 \ud3c9\uac00\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc720\ud615\uc758 \ud53c\ub4dc\ubc31\uc740 \uc131\ub2a5 \uad00\ub828 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\ub514\uc790\uc778 \ubc0f UI\/UX \ud53c\ub4dc\ubc31:  <\/b><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\ub294 \uc81c\ud488\uc758 \uc2dc\uac01\uc801 \ub514\uc790\uc778, \uc0ac\uc6a9\uc790 \uc778\ud130\ud398\uc774\uc2a4(UI), \uc0ac\uc6a9\uc790 \uacbd\ud5d8(UX)\uc5d0 \ub300\ud55c \uc758\uacac\uc744 \uc81c\uc2dc\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud53c\ub4dc\ubc31\uc744 \ud1b5\ud574 \ubbf8\uc801 \uac10\uac01\uacfc \uc0ac\uc6a9\uc790 \ud3b8\uc758\uc131\uc744 \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uace0\uac1d \uc9c0\uc6d0 \ud53c\ub4dc\ubc31:  <\/b><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\ub4e4\uc740 \uae0d\uc815\uc801\uc774\ub4e0 \ubd80\uc815\uc801\uc774\ub4e0 \uace0\uac1d \uc9c0\uc6d0 \uc0c1\ud638\uc791\uc6a9\uc5d0 \ub300\ud55c \uacbd\ud5d8\uc744 \uacf5\uc720\ud569\ub2c8\ub2e4. \uc774 \ud53c\ub4dc\ubc31\uc740 \uc9c0\uc6d0 \uc11c\ube44\uc2a4\uc758 \ud6a8\uacfc\ub97c \ud3c9\uac00\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\ud638\ud658\uc131 \ubb38\uc81c: <\/b><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\ub4e4\uc740 \ub2e4\uc591\ud55c \uae30\uae30, \ube0c\ub77c\uc6b0\uc800 \ub610\ub294 \uc6b4\uc601 \uccb4\uc81c\uc640\uc758 \uc81c\ud488 \ud638\ud658\uc131\uacfc \uad00\ub828\ub41c \ubb38\uc81c\ub97c \uac15\uc870\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc0ac\uc6a9\uc790 \uc124\ubb38\uc870\uc0ac: <\/b><span style=\"font-weight: 400;\">\uae30\uc5c5\uc740 \uc0ac\uc6a9\uc790 \ub9cc\uc871\ub3c4, \uc0ac\uc6a9 \ud328\ud134, \uc778\uad6c \ud1b5\uacc4 \ub4f1 \uc81c\ud488\uc758 \ub2e4\uc591\ud55c \uce21\uba74\uc5d0 \ub300\ud55c \uad6c\uccb4\uc801\uc778 \ud53c\ub4dc\ubc31\uc744 \uc218\uc9d1\ud558\uae30 \uc704\ud574 \uad6c\uc870\ud654\ub41c \uc124\ubb38\uc870\uc0ac\ub97c \ubc30\ud3ec\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc21c \ud504\ub85c\ubaa8\ud130 \uc810\uc218(NPS):  <\/b><span style=\"font-weight: 400;\">NPS \uc124\ubb38\uc870\uc0ac\ub294 \uc0ac\uc6a9\uc790\uc5d0\uac8c \ub2e4\ub978 \uc0ac\ub78c\uc5d0\uac8c \uc81c\ud488\uc744 \ucd94\ucc9c\ud560 \uac00\ub2a5\uc131\uc744 \ud3c9\uac00\ud558\ub3c4\ub85d \uc694\uccad\ud558\uc5ec \uace0\uac1d \ucda9\uc131\ub3c4\uc640 \ub9cc\uc871\ub3c4\ub97c \uce21\uc815\ud569\ub2c8\ub2e4. \uc0ac\uc6a9\uc790\ub97c \ud504\ub85c\ubaa8\ud130, \ud328\uc2dc\ube0c, \ub514\uc2a4\ud328\ud130\ub85c \ubd84\ub958\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uace0\uac1d \ub9ac\ubdf0 \ubc0f \ud3c9\uac00: <\/b><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\ub294 \uc571 \uc2a4\ud1a0\uc5b4, \uc804\uc790\uc0c1\uac70\ub798 \uc6f9\uc0ac\uc774\ud2b8 \ub610\ub294 \ub9ac\ubdf0 \uc6f9\uc0ac\uc774\ud2b8\uc640 \uac19\uc740 \ud50c\ub7ab\ud3fc\uc5d0 \ub9ac\ubdf0\uc640 \ud3c9\uc810\uc744 \ub0a8\uae30\uba70 \uc790\uc2e0\uc758 \uc758\uacac\uacfc \uacbd\ud5d8\uc744 \uacf5\uc720\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\ud3ec\ucee4\uc2a4 \uadf8\ub8f9: <\/b><span style=\"font-weight: 400;\">\uae30\uc5c5\uc740 \uc18c\uaddc\ubaa8 \uc0ac\uc6a9\uc790 \uadf8\ub8f9\uc744 \ubaa8\uc544 \uc2ec\ub3c4 \uc788\ub294 \ud1a0\ub860\uacfc \ud53c\ub4dc\ubc31 \uc138\uc158\uc744 \uc9c4\ud589\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc815\uc131\uc801 \ud53c\ub4dc\ubc31\uc740 \uc0ac\uc6a9\uc790 \uc120\ud638\ub3c4\uc640 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub300\ud55c \uc2ec\uce35\uc801\uc778 \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc778\uc571 \ub610\ub294 \uc81c\ud488 \ub0b4 \ud53c\ub4dc\ubc31:  <\/b><span style=\"font-weight: 400;\">\uc81c\ud488\uc5d0\ub294 \uc0ac\uc6a9\uc790\uac00 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc774\ub098 \uc11c\ube44\uc2a4 \ub0b4\uc5d0\uc11c \uc9c1\uc811 \ud53c\ub4dc\ubc31\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \uba54\ucee4\ub2c8\uc998\uc774 \ub0b4\uc7a5\ub418\uc5b4 \uc788\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \ud53c\ub4dc\ubc31 \uc591\uc2dd, \ud3c9\uac00 \ud504\ub86c\ud504\ud2b8 \ub610\ub294 \ub313\uae00 \uc139\uc158\uc774 \ud3ec\ud568\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc18c\uc15c \ubbf8\ub514\uc5b4 \ubc0f \uc628\ub77c\uc778 \ucee4\ubba4\ub2c8\ud2f0:  <\/b><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\ub4e4\uc740 \uc18c\uc15c \ubbf8\ub514\uc5b4 \ud50c\ub7ab\ud3fc, \ud3ec\ub7fc, \ucee4\ubba4\ub2c8\ud2f0 \uc6f9\uc0ac\uc774\ud2b8\uc5d0\uc11c \uc81c\ud488\uc5d0 \ub300\ud574 \ud1a0\ub860\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ucc44\ub110\uc744 \ubaa8\ub2c8\ud130\ub9c1\ud558\uba74 \uc0ac\uc6a9\uc790 \uc815\uc11c\uc640 \uc0c8\ub85c\uc6b4 \ud2b8\ub80c\ub4dc\ub97c \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>A\/B \ud14c\uc2a4\ud2b8 \ubc0f \ubd84\uc11d:  <\/b><span style=\"font-weight: 400;\">\ub370\uc774\ud130 \uae30\ubc18 \ud53c\ub4dc\ubc31\uc740 \ubd84\uc11d \ub3c4\uad6c\uc640 A\/B \ud14c\uc2a4\ud2b8 \uacb0\uacfc\ub97c \ud1b5\ud574 \uc81c\uacf5\ub429\ub2c8\ub2e4. \uc0ac\uc6a9\uc790 \uc0c1\ud638 \uc791\uc6a9 \ubc0f \ucc38\uc5ec \uc9c0\ud45c\ub97c \uae30\ubc18\uc73c\ub85c \uc0ac\uc6a9\uc790 \ud589\ub3d9\uacfc \uc120\ud638\ub3c4\ub97c \ud3c9\uac00\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uacbd\uc7c1\uc0ac \ube44\uad50: <\/b><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\ub294 \uc81c\ud488\uc744 \uacbd\uc7c1\uc0ac\uc640 \ube44\uad50\ud558\uace0 \uae30\ub2a5, \uac00\uaca9 \ubc0f \uc804\ubc18\uc801\uc778 \uac00\uce58 \uce21\uba74\uc5d0\uc11c \uc81c\ud488\uc774 \uc5b4\ub5bb\uac8c \ube44\uad50\ub418\ub294\uc9c0\uc5d0 \ub300\ud55c \ud53c\ub4dc\ubc31\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uace0\uac1d \ud53c\ub4dc\ubc31 \uc124\ubb38\uc870\uc0ac: <\/b><span style=\"font-weight: 400;\">\uc774\ub7ec\ud55c \uc124\ubb38\uc870\uc0ac\ub294 \uc5ec\ub7ec \uc81c\ud488 \ub610\ub294 \uc11c\ube44\uc2a4\uc640\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \ud3ec\ud568\ud558\uc5ec \ud68c\uc0ac\uc5d0 \ub300\ud55c \uc804\ubc18\uc801\uc778 \uacbd\ud5d8\uc5d0 \ub300\ud55c \uace0\uac1d\uc758 \ud53c\ub4dc\ubc31\uc744 \uc218\uc9d1\ud558\ub294 \ub370 \uc911\uc810\uc744 \ub461\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc81c\uc548 \uc0c1\uc790: <\/b><span style=\"font-weight: 400;\">\uc77c\ubd80 \ud68c\uc0ac\uc5d0\uc11c\ub294 \uc5ec\uc804\ud788 \uc0ac\uc6a9\uc790\uac00 \uc775\uba85\uc73c\ub85c \ud53c\ub4dc\ubc31\uc774\ub098 \uc81c\uc548\uc744 \uc81c\ucd9c\ud560 \uc218 \uc788\ub294 \ubb3c\ub9ac\uc801 \ub610\ub294 \ub514\uc9c0\ud138 \uc81c\uc548 \uc0c1\uc790\ub97c \uc0ac\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uace0\uac1d \uc778\ud130\ubdf0: <\/b><span style=\"font-weight: 400;\">\uace0\uac1d\uacfc\uc758 \uc2ec\uce35 \uc778\ud130\ubdf0\ub97c \ud1b5\ud574 \uc81c\ud488\uacfc \uad00\ub828\ub41c \uace0\uac1d\uc758 \uacbd\ud5d8, \ubd88\ub9cc \uc0ac\ud56d \ubc0f \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub300\ud55c \uc815\uc131\uc801\uc778 \uc778\uc0ac\uc774\ud2b8\ub97c \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\uac01 \uc720\ud615\uc758 \uc81c\ud488 \ud53c\ub4dc\ubc31\uc740 \uc81c\ud488\uc758 \uac15\uc810\uacfc \uc57d\uc810\uc5d0 \ub300\ud55c \uace0\uc720\ud55c \uad00\uc810\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ud6a8\uacfc\uc801\uc778 \ud53c\ub4dc\ubc31 \uc218\uc9d1 \ubc0f \ubd84\uc11d\uc5d0\ub294 \uc774\ub7ec\ud55c \ubaa8\ub4e0 \uc720\ud615\uc744 \uace0\ub824\ud558\uc5ec \uc81c\ud488 \uac1c\uc120 \ubc0f \uac1c\ubc1c\uc744 \uc704\ud55c \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uacb0\uc815\uc744 \ub0b4\ub9ac\ub294 \uac83\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4.<\/span><\/p>\n<p><span data-sheets-value=\"{'1':2,'2':'Learn more: What is Customer Feedback?'}\" data-sheets-userformat=\"{'2':1065473,'3':{'1':0},'12':0,'17':1,'23':1}\" data-sheets-textstyleruns=\"{'1':0}\uee10{'1':12,'2':{'2':{'1':2,'2':1136076},'9':1}}\" data-sheets-hyperlinkruns=\"{'1':12,'2':'http:\/\/ideascale.com\/blog\/what-is-customer-feedback\/'}\uee10{'1':38}\"><b>\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30: <a class=\"in-cell-link\" href=\"https:\/\/ideascale.com\/blog\/what-is-customer-feedback\/\" rel=\"noopener\">\uace0\uac1d \ud53c\ub4dc\ubc31\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/a><\/b><\/span><\/p>\n<h2 id=\"toc_Top_15_Importance_of_Product_Feedback\" class=\"\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">\uc81c\ud488 \ud53c\ub4dc\ubc31\uc758 \uc911\uc694\uc131 15\uac00\uc9c0<\/h2>\n<p><span style=\"font-weight: 400;\">\uc81c\ud488 \ud53c\ub4dc\ubc31\uc740 \ube44\uc988\ub2c8\uc2a4\uc640 \uc81c\ud488 \uac1c\ubc1c\uc758 \uc138\uacc4\uc5d0\uc11c \uac00\uc7a5 \uc911\uc694\ud55c \uc694\uc18c\uc785\ub2c8\ub2e4. \uc774\ub294 \uc81c\ud488\uc758 \uc131\uacf5\uacfc \ubc1c\uc804\uc5d0 \ud070 \uc601\ud5a5\uc744 \ubbf8\uce60 \uc218 \uc788\ub294 \uc911\uc694\ud55c \uc815\ubcf4 \ubc0f \uc778\uc0ac\uc774\ud2b8\uc758 \uc6d0\ucc9c\uc774 \ub429\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \uc81c\ud488 \ud53c\ub4dc\ubc31\uc758 \uc911\uc694\uc131\uc744 \uac15\uc870\ud558\ub294 \uba87 \uac00\uc9c0 \uc8fc\uc694 \uc774\uc720\uc785\ub2c8\ub2e4:<\/span><\/p>\n<p><b>1. \uc0ac\uc6a9\uc790 \uc911\uc2ec \uac1c\uc120<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790 \ud53c\ub4dc\ubc31\uc740 \uace0\uac1d\uc758 \uc694\uad6c\uc640 \uc120\ud638\ub3c4\ub97c \ucd5c\uc6b0\uc120\uc73c\ub85c \uace0\ub824\ud569\ub2c8\ub2e4. \uc0ac\uc6a9\uc790\uc758 \uae30\ub300\uc5d0 \ubd80\ud569\ud558\ub294 \uc81c\ud488\uc744 \uac1c\ubc1c\ud558\uace0 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uace0\uac1d \uc911\uc2ec \uc811\uadfc \ubc29\uc2dd\uc744 \ucc44\ud0dd\ud558\uba74 \uace0\uac1d \ub9cc\uc871\ub3c4\uc640 \ucda9\uc131\ub3c4\ub97c \ubaa8\ub450 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>2. \ud5a5\uc0c1\ub41c \uc0ac\uc6a9\uc790 \uacbd\ud5d8<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\ud53c\ub4dc\ubc31\uc744 \ud1b5\ud574 \uc0ac\uc6a9\uc131, \ub514\uc790\uc778, \uc131\ub2a5 \ubc0f \uae30\ub2a5\uacfc \uad00\ub828\ub41c \ubb38\uc81c\ub97c \ud30c\uc545\ud558\uace0 \ud574\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0ac\uc6a9\uc790 \uc81c\uc548\uc744 \ubc14\ud0d5\uc73c\ub85c \uac1c\uc120\ud558\uba74 \ub354\uc6b1 \uc990\uac81\uace0 \ud6a8\uc728\uc801\uc778 \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>3. \ubc84\uadf8 \ud0d0\uc9c0 \ubc0f \ud574\uacb0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\ub294 \uac1c\ubc1c \uc911\uc5d0 \uc989\uc2dc \ub4dc\ub7ec\ub098\uc9c0 \uc54a\uc744 \uc218 \uc788\ub294 \uae30\uc220\uc801 \uacb0\ud568\uc774\ub098 \ubc84\uadf8\ub97c \ubc1c\uacac\ud558\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubb38\uc81c\ub97c \uc2e0\uc18d\ud558\uac8c \ud574\uacb0\ud558\uba74 \uc81c\ud488\uc758 \uc2e0\ub8b0\uc131\uacfc \uc548\uc815\uc131\uc744 \uc720\uc9c0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/span><\/p>\n<p><b>4. \uae30\ub2a5 \uc6b0\uc120\uc21c\uc704 \uc9c0\uc815<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uae30\ub2a5 \uc694\uccad\uacfc \uc0ac\uc6a9\uc790 \uc81c\uc548\uc740 \uac1c\ubc1c \uc791\uc5c5\uc758 \uc6b0\uc120\uc21c\uc704\ub97c \uc815\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uc0ac\uc6a9\uc790\uce35\uc5d0\uac8c \uac00\uc7a5 \uc911\uc694\ud55c \uae30\ub2a5\uc5d0 \uc9d1\uc911\ud558\uba74 \ub9ac\uc18c\uc2a4\ub97c \ubcf4\ub2e4 \ud6a8\uacfc\uc801\uc73c\ub85c \ud560\ub2f9\ud558\uace0 \ub354 \ud070 \uac00\uce58\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>5. \uacbd\uc7c1 \uc6b0\uc704<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\uc758 \uad00\uc810\uc5d0\uc11c \uc790\uc0ac \uc81c\ud488\uc774 \uacbd\uc7c1\uc0ac\uc640 \uc5b4\ub5bb\uac8c \ube44\uad50\ub418\ub294\uc9c0 \uc774\ud574\ud558\ub294 \uac83\uc740 \ud544\uc218\uc801\uc785\ub2c8\ub2e4. \ud53c\ub4dc\ubc31\uc744 \ud1b5\ud574 \uc81c\ud488\uc758 \uc6b0\uc218\ud55c \ubd80\ubd84\uacfc \uac1c\uc120\uc774 \ud544\uc694\ud55c \ubd80\ubd84\uc744 \ud30c\uc545\ud558\uc5ec \uacbd\uc7c1\ub825\uc744 \uc720\uc9c0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>6. \uace0\uac1d \uc720\uc9c0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790 \ud53c\ub4dc\ubc31\uc744 \uc801\uadf9\uc801\uc73c\ub85c \uad6c\ud558\uace0 \ud574\uacb0\ud568\uc73c\ub85c\uc368 \ub354 \ub098\uc740 \uc81c\ud488\uc744 \uc81c\uacf5\ud558\uaca0\ub2e4\ub294 \uc758\uc9c0\ub97c \ubcf4\uc5ec\uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uace0\uac1d \uc774\ud0c8\ub960\uc744 \uc904\uc774\uace0 \uace0\uac1d \uc720\uc9c0\uc728\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>7. \ud601\uc2e0\uacfc \uc131\uc7a5<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc81c\ud488 \uac1c\uc120\uacfc \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc5d0 \ub300\ud55c \uac00\uc7a5 \ud601\uc2e0\uc801\uc778 \uc544\uc774\ub514\uc5b4 \uc911 \uc77c\ubd80\ub294 \uc0ac\uc6a9\uc790 \ud53c\ub4dc\ubc31\uc5d0\uc11c \ube44\ub86f\ub429\ub2c8\ub2e4. \uc0ac\uc6a9\uc790\ub4e4\uc740 \uc885\uc885 \ud601\uc2e0\uacfc \uc131\uc7a5\uc744 \uc8fc\ub3c4\ud560 \uc218 \uc788\ub294 \ub3c5\ud2b9\ud55c \uc778\uc0ac\uc774\ud2b8\uc640 \ucc3d\uc758\uc801\uc778 \uc81c\uc548\uc744 \ud569\ub2c8\ub2e4.<\/span><\/p>\n<p><b>8. \ub370\uc774\ud130 \uae30\ubc18 \uc758\uc0ac \uacb0\uc815<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\ud53c\ub4dc\ubc31\uc740 \uc758\uc0ac \uacb0\uc815\uc5d0 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\ub294 \uc815\ub7c9\uc801 \ub370\uc774\ud130\uc640 \uc815\uc131\uc801 \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc81c\ud488 \ubc29\ud5a5, \ub9c8\ucf00\ud305 \uc804\ub7b5 \ubc0f \ub9ac\uc18c\uc2a4 \ud560\ub2f9\uc5d0 \ub300\ud574 \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uc120\ud0dd\uc744 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>9. \uace0\uac1d \ucda9\uc131\ub3c4 \ud5a5\uc0c1<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc0ac\uc6a9\uc790\uac00 \uc790\uc2e0\uc758 \ud53c\ub4dc\ubc31\uc774 \uc9c4\uc9c0\ud558\uac8c \ubc1b\uc544\ub4e4\uc5ec\uc9c0\uace0 \uac00\uc2dc\uc801\uc778 \uac1c\uc120\uc73c\ub85c \uc774\uc5b4\uc9c4\ub2e4\ub294 \uac83\uc744 \uc54c\uac8c \ub418\uba74 \uc2e0\ub8b0\uc640 \ucda9\uc131\ub3c4\uac00 \ub192\uc544\uc9d1\ub2c8\ub2e4. \ud589\ubcf5\ud55c \uace0\uac1d\uc740 \ube0c\ub79c\ub4dc \uc9c0\uc9c0\uc790\uac00 \ub420 \uac00\ub2a5\uc131\uc774 \ub192\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>10. \uc870\uae30 \ubb38\uc81c \uc2dd\ubcc4<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\ud53c\ub4dc\ubc31\uc744 \ud1b5\ud574 \uc81c\ud488 \uc218\uba85 \uc8fc\uae30 \ucd08\uae30\uc5d0 \ubb38\uc81c\ub97c \ud30c\uc545\ud558\uace0 \ud574\uacb0\ud558\uc5ec \uace0\uac1d \ubd88\ub9cc\uc871\uc774\ub098 \ubd80\uc815\uc801\uc778 \ub9ac\ubdf0\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\ub294 \ud070 \ubb38\uc81c\ub85c \ubc1c\uc804\ud558\ub294 \uac83\uc744 \ubc29\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>11. \uc0ac\uc6a9\uc790 \ucc38\uc5ec<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\ud53c\ub4dc\ubc31 \uba54\ucee4\ub2c8\uc998\uc744 \ud1b5\ud574 \uc0ac\uc6a9\uc790\ub97c \ucc38\uc5ec\uc2dc\ud0a4\uba74 \uacf5\ub3d9\uccb4 \uc758\uc2dd\uacfc \ucc38\uc5ec\ub97c \uc774\ub04c\uc5b4\ub0bc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0ac\uc6a9\uc790\ub294 \uc81c\ud488 \uac1c\ubc1c\uc5d0 \ucc38\uc5ec\ud560 \ub54c \uc790\uc2e0\uc774 \uac00\uce58 \uc788\ub294 \uc874\uc7ac\ub77c\uace0 \ub290\ub08d\ub2c8\ub2e4.<\/span><\/p>\n<p><b>12. \uc81c\ud488-\uc2dc\uc7a5 \uc801\ud569\uc131<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc9c0\uc18d\uc801\uc73c\ub85c \ud53c\ub4dc\ubc31\uc744 \uc218\uc9d1\ud558\uace0 \ubd84\uc11d\ud558\uba74 \uc81c\ud488\uc774 \uc2dc\uc7a5\uc758 \uc694\uad6c\uc5d0 \ubd80\ud569\ud558\ub294 \uc0c1\ud0dc\ub97c \uc720\uc9c0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uad00\ub828\uc131\uc744 \uc720\uc9c0\ud558\uae30 \uc704\ud574 \uc81c\ud488\uc744 \uc870\uc815\ud558\uace0 \ubc1c\uc804\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>13. \ubc18\ubcf5 \uac1c\ubc1c<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\ud53c\ub4dc\ubc31\uc740 \uc5c5\ub370\uc774\ud2b8\ub97c \ub9b4\ub9ac\uc2a4\ud558\uace0 \ud53c\ub4dc\ubc31\uc744 \uc218\uc9d1\ud55c \ud6c4 \ub2e4\uc2dc \ubc18\ubcf5\ud558\ub294 \ubc18\ubcf5\uc801\uc778 \uac1c\ubc1c \ud504\ub85c\uc138\uc2a4\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubbfc\ucca9\ud55c \uc811\uadfc \ubc29\uc2dd\uc744 \ud1b5\ud574 \ubcc0\ud654\ud558\ub294 \uc2dc\uc7a5 \uc0c1\ud669\uacfc \uc0ac\uc6a9\uc790 \uc694\uad6c\uc5d0 \ub300\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>14. \uace0\uac1d \ub9cc\uc871\ub3c4 \uce21\uc815<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc21c \ucd94\ucc9c \uc9c0\uc218(NPS) \ubc0f \uace0\uac1d \ub9cc\uc871\ub3c4 \uc124\ubb38\uc870\uc0ac\uc640 \uac19\uc740 \uc9c0\ud45c\ub294 \uc81c\ud488\uc774 \uc0ac\uc6a9\uc790\uc758 \uae30\ub300\uce58\ub97c \uc5bc\ub9c8\ub098 \uc798 \ucda9\uc871\ud558\uace0 \uc788\ub294\uc9c0\ub97c \ubcf4\uc5ec\uc8fc\ub294 \uc911\uc694\ud55c \uc9c0\ud45c\uc785\ub2c8\ub2e4.<\/span><\/p>\n<p><b>15. \uc2dc\uc7a5 \uc870\uc0ac<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\ud53c\ub4dc\ubc31\uc740 \ud604\uc7ac \uc81c\ud488\uc744 \uac1c\uc120\ud558\ub294 \uac83 \uc678\uc5d0\ub3c4 \ud5a5\ud6c4 \uc81c\ud488 \uac1c\ubc1c \ub178\ub825\uacfc \uc2dc\uc7a5 \uc804\ub7b5\uc5d0 \uc601\ud5a5\uc744 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0c8\ub85c\uc6b4 \ud2b8\ub80c\ub4dc\uc640 \ucda9\uc871\ub418\uc9c0 \uc54a\uc740 \ub2c8\uc988\uc5d0 \ub300\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\uc81c\ud488 \ud53c\ub4dc\ubc31\uc740 \uc131\uacf5\uc801\uc778 \uc81c\ud488 \uac1c\ubc1c\uacfc \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc758 \ucd08\uc11d\uc785\ub2c8\ub2e4. \uc0ac\uc6a9\uc790\uac00 \uc88b\uc544\ud558\ub294 \uc81c\ud488\uc744 \ub9cc\ub4e4\uace0, \uace0\uac1d\uc744 \uc720\uc9c0\ud558\uba70, \uacbd\uc7c1\ub825\uc744 \uc720\uc9c0\ud558\uace0, \uc9c4\ud654\ud558\ub294 \uc2dc\uc7a5 \uc218\uc694\uc5d0 \ub9de\ucdb0 \ud601\uc2e0\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640\uc90d\ub2c8\ub2e4. \uc0ac\uc6a9\uc790 \ud53c\ub4dc\ubc31\uc744 \ubb34\uc2dc\ud558\uac70\ub098 \uc18c\ud640\ud788 \ud558\uba74 \uae30\ud68c\ub97c \ub193\uce58\uace0 \uace0\uac1d \ubd88\ub9cc\uc871\uc744 \ucd08\ub798\ud558\uc5ec \uad81\uadf9\uc801\uc73c\ub85c \uc218\uc775\uacfc \ud3c9\ud310\uc5d0 \uc601\ud5a5\uc744 \ubbf8\uce60 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><span data-sheets-value=\"{'1':2,'2':'Learn more: What is Customer Feedback Analysis?'}\" data-sheets-userformat=\"{'2':1071745,'3':{'1':0},'10':2,'12':0,'14':{'1':3,'3':1},'15':'Arial','17':1,'23':1}\" data-sheets-textstyleruns=\"{'1':0}\uee10{'1':12,'2':{'2':{'1':2,'2':1136076},'9':1}}\" data-sheets-hyperlinkruns=\"{'1':12,'2':'http:\/\/ideascale.com\/blog\/what-is-customer-feedback-analysis\/'}\uee10{'1':47}\"><b>\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uc138\uc694: <a class=\"in-cell-link\" href=\"https:\/\/ideascale.com\/ko\/%eb%b8%94%eb%a1%9c%ea%b7%b8\/%ea%b3%a0%ea%b0%9d-%ed%94%bc%eb%93%9c%eb%b0%b1-%eb%b6%84%ec%84%9d%ec%9d%b4%eb%9e%80-%eb%ac%b4%ec%97%87%ec%9d%b8%ea%b0%80%ec%9a%94\/\" rel=\"noopener\">\uace0\uac1d \ud53c\ub4dc\ubc31 \ubd84\uc11d\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/a><\/b><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":72,"featured_media":72794,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3581],"tags":[],"contributor":[3694],"class_list":["post-72793","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3581","contributor-3694"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\uc81c\ud488 \ud53c\ub4dc\ubc31\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694? 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