{"id":72691,"date":"2023-11-30T20:00:43","date_gmt":"2023-12-01T00:00:43","guid":{"rendered":"http:\/\/ideascale.com\/%eb%b8%94%eb%a1%9c%ea%b7%b8\/%ea%b3%a0%ea%b0%9d%ea%b2%bd%ed%97%98-cx-%ed%98%81%ec%8b%a0%ec%9d%b4%eb%9e%80\/"},"modified":"2024-02-08T02:36:45","modified_gmt":"2024-02-08T06:36:45","slug":"%ea%b3%a0%ea%b0%9d%ea%b2%bd%ed%97%98-cx-%ed%98%81%ec%8b%a0%ec%9d%b4%eb%9e%80","status":"publish","type":"post","link":"https:\/\/ideascale.com\/ko\/%eb%b8%94%eb%a1%9c%ea%b7%b8\/%ea%b3%a0%ea%b0%9d%ea%b2%bd%ed%97%98-cx-%ed%98%81%ec%8b%a0%ec%9d%b4%eb%9e%80\/","title":{"rendered":"\uace0\uac1d \uacbd\ud5d8(CX) \ud601\uc2e0\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694? CX \uacbd\ud5d8\uc758 \uc815\uc758, \uc608\uc2dc, \uadf8\ub9ac\uace0 \uc65c \uc911\uc694\ud55c\uac00\uc694?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><strong><b>\ubaa9\ucc28<\/b><\/strong><\/p>\n<\/div><div class=\"awb-toc-el awb-toc-el--1\" data-awb-toc-id=\"1\" data-awb-toc-options=\"{&quot;allowed_heading_tags&quot;:{&quot;h2&quot;:0},&quot;ignore_headings&quot;:&quot;&quot;,&quot;ignore_headings_words&quot;:&quot;&quot;,&quot;enable_cache&quot;:&quot;yes&quot;,&quot;highlight_current_heading&quot;:&quot;no&quot;,&quot;hide_hidden_titles&quot;:&quot;yes&quot;,&quot;limit_container&quot;:&quot;post_content&quot;,&quot;select_custom_headings&quot;:&quot;&quot;,&quot;icon&quot;:&quot;fa-flag fas&quot;,&quot;counter_type&quot;:&quot;decimal&quot;}\" style=\"--awb-counter-type:counters(awb-toc, &quot;.&quot;, decimal) &quot;. &quot;;\"><div class=\"awb-toc-el__content\"><ul class=\"awb-toc-el__list awb-toc-el__list--0\"><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc__1\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0 \uc0ac\ub840<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc__2\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc774 \uc911\uc694\ud55c \uc774\uc720<\/a><\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><h2 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/h2>\n<p><span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc740 \uace0\uac1d\uc774 \ube0c\ub79c\ub4dc, \uc81c\ud488 \ub610\ub294 \uc11c\ube44\uc2a4\uc640 \uc0c1\ud638 \uc791\uc6a9\ud560 \ub54c \uc804\ubc18\uc801\uc778 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \uc0c8\ub85c\uc6b4 \uc544\uc774\ub514\uc5b4, \uc804\ub7b5, \uae30\uc220 \ub610\ub294 \uc811\uadfc \ubc29\uc2dd\uc744 \ub9cc\ub4e4\uace0 \uad6c\ud604\ud558\ub294 \ud504\ub85c\uc138\uc2a4\ub85c \uc815\uc758\ub429\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \uace0\uac1d\uc774 \ud68c\uc0ac\uc640\uc758 \uc5ec\uc815 \uc804\ubc18\uc5d0 \uac78\uccd0 \ub354 \ud070 \uac00\uce58\uc640 \ub9cc\uc871, \uc990\uac70\uc6c0\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \uae30\ud68c\ub97c \ud30c\uc545\ud558\ub294 \uac83\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc740 \uc810\uc9c4\uc801\uc778 \uac1c\uc120\uc744 \ub118\uc5b4 \uace0\uac1d\uc774 \ube0c\ub79c\ub4dc\ub97c \uc778\uc2dd\ud558\uace0 \uc0c1\ud638 \uc791\uc6a9\ud558\ub294 \ubc29\uc2dd\uc744 \ubcc0\ud654\uc2dc\ud0a4\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4.<\/span><\/p>\n<p><b>\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc758 \ud575\uc2ec \uc694\uc18c\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/b><\/p>\n<ul>\n<li><b>\uace0\uac1d\uc758 \ub2c8\uc988 \uc774\ud574:<\/b> <span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc740 \uace0\uac1d\uc758 \uc694\uad6c, \uc120\ud638\ub3c4, \uace0\ucda9\uc5d0 \ub300\ud55c \uae4a\uc740 \uc774\ud574\uc5d0\uc11c \uc2dc\uc791\ub429\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \uace0\uac1d \ud53c\ub4dc\ubc31, \uc124\ubb38\uc870\uc0ac, \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uae30\ud0c0 \ucc44\ub110\uc744 \ud1b5\ud574 \uc778\uc0ac\uc774\ud2b8\ub97c \uc218\uc9d1\ud558\ub294 \uac83\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\ucc3d\uc758\ub825\uacfc \uc544\uc774\ub514\uc5b4:  <\/b><span style=\"font-weight: 400;\">\uc870\uc9c1\uc740 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud55c \ud601\uc2e0\uc801\uc778 \uc544\uc774\ub514\uc5b4\ub97c \ucc3d\ucd9c\ud558\uae30 \uc704\ud574 \ucc3d\uc758\uc801\uc778 \uc0ac\uace0\uc640 \uc544\uc774\ub514\uc5b4 \ud504\ub85c\uc138\uc2a4\uc5d0 \ucc38\uc5ec\ud569\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \ube0c\ub808\uc778\uc2a4\ud1a0\ubc0d \uc138\uc158, \ub514\uc790\uc778 \uc0ac\uace0 \uc6cc\ud06c\uc20d, \ud300 \uac04 \ud611\uc5c5\uc774 \ud3ec\ud568\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uae30\uc220 \ud1b5\ud569:<\/b> <span style=\"font-weight: 400;\">\uae30\uc220 \ud65c\uc6a9\uc740 \uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc758 \uc77c\ubc18\uc801\uc778 \uce21\uba74\uc785\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \uc0c8\ub85c\uc6b4 \ub514\uc9c0\ud138 \ud50c\ub7ab\ud3fc \ucc44\ud0dd, \uace0\uae09 \ubd84\uc11d \uad6c\ud604, \uc778\uacf5 \uc9c0\ub2a5(AI) \ubc0f \uba38\uc2e0 \ub7ec\ub2dd\uacfc \uac19\uc740 \uc0c8\ub85c\uc6b4 \uae30\uc220 \ud1b5\ud569 \ub4f1\uc774 \ud3ec\ud568\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uac1c\uc778\ud654:  <\/b><span style=\"font-weight: 400;\">\uac1c\ubcc4 \uace0\uac1d\uc758 \uc120\ud638\ub3c4\uc5d0 \ub9de\ucd98 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc740 \uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc758 \ud575\uc2ec \uc694\uc18c\uc785\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \uac1c\uc778\ud654\ub41c \ub9c8\ucf00\ud305, \uc81c\ud488 \ucd94\ucc9c, \ub9de\ucda4\ud615 \uc0ac\uc6a9\uc790 \uc778\ud130\ud398\uc774\uc2a4\uac00 \ud3ec\ud568\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uba40\ud2f0 \ucc44\ub110 \ud1b5\ud569:<\/b> <span style=\"font-weight: 400;\">\uc628\ub77c\uc778\uc774\ub4e0 \uc624\ud504\ub77c\uc778\uc774\ub4e0 \ub2e4\uc591\ud55c \uace0\uac1d \uc811\uc810\uc5d0\uc11c \uc6d0\ud65c\ud558\uace0 \uc77c\uad00\ub41c \uacbd\ud5d8\uc744 \ubcf4\uc7a5\ud558\ub294 \uac83\uc740 \ud544\uc218\uc801\uc785\ub2c8\ub2e4. \uc6f9\uc0ac\uc774\ud2b8, \ubaa8\ubc14\uc77c \uc571, \uc18c\uc15c \ubbf8\ub514\uc5b4, \uc624\ud504\ub77c\uc778 \ub9e4\uc7a5 \ub4f1\uc758 \ucc44\ub110\uc744 \ud1b5\ud569\ud558\uc5ec \uc77c\uad00\ub41c \uace0\uac1d \uc5ec\uc815\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\ubbfc\ucca9\ud558\uace0 \ubc18\ubcf5\uc801\uc778 \uc811\uadfc \ubc29\uc2dd:<\/b> <span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc5d0\ub294 \uc885\uc885 \uc560\uc790\uc77c \ubc29\ubc95\ub860\uacfc \ubc18\ubcf5\uc801\uc778 \uc811\uadfc \ubc29\uc2dd\uc744 \ucc44\ud0dd\ud558\ub294 \uac83\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc870\uc9c1\uc740 \uc9c0\uc18d\uc801\uc778 \ud53c\ub4dc\ubc31\uacfc \ud559\uc2b5\uc744 \ubc14\ud0d5\uc73c\ub85c \ubcc0\uacbd \uc0ac\ud56d\uc744 \uc2e0\uc18d\ud558\uac8c \ud14c\uc2a4\ud2b8\ud558\uace0 \uad6c\ud604\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc9c1\uc6d0 \ucc38\uc5ec:  <\/b><span style=\"font-weight: 400;\">\ud601\uc2e0 \ud504\ub85c\uc138\uc2a4\uc5d0 \uc9c1\uc6d0\uc744 \ucc38\uc5ec\uc2dc\ud0a4\ub294 \uac83\uc740 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4. \uc870\uc9c1\uc758 \uace0\uac1d \uc911\uc2ec \ubaa9\ud45c\ub97c \uc774\ud574\ud558\uace0 \uc774\uc5d0 \ubd80\ud569\ud558\ub294 \uc9c1\uc6d0\uc740 \ud5a5\uc0c1\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\ub370\uc774\ud130 \uae30\ubc18 \uc758\uc0ac \uacb0\uc815:  <\/b><span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc740 \ub370\uc774\ud130\uc640 \ubd84\uc11d\uc5d0 \uae30\ubc18\ud558\uc5ec \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uc758\uc0ac \uacb0\uc815\uc744 \ub0b4\ub9ac\ub294 \uac83\uc785\ub2c8\ub2e4. \uc870\uc9c1\uc740 \uace0\uac1d \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uc5ec \ud2b8\ub80c\ub4dc, \uc120\ud638\ub3c4 \ubc0f \uac1c\uc120\uc774 \ud544\uc694\ud55c \uc601\uc5ed\uc744 \ud30c\uc545\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uace0\uac1d \ud53c\ub4dc\ubc31 \ub8e8\ud504:<\/b> <span style=\"font-weight: 400;\">\ud6a8\uacfc\uc801\uc778 \ud53c\ub4dc\ubc31 \ub8e8\ud504\ub97c \uad6c\ucd95\ud558\uba74 \uc870\uc9c1\uc740 \uace0\uac1d\uc73c\ub85c\ubd80\ud130 \uc9c0\uc18d\uc801\uc73c\ub85c \uc778\uc0ac\uc774\ud2b8\ub97c \uc218\uc9d1\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud53c\ub4dc\ubc31\uc740 \ud601\uc2e0 \ud504\ub85c\uc138\uc2a4\uc5d0 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\uace0 \uc2e4\uc81c \uace0\uac1d \uacbd\ud5d8\uc744 \uae30\ubc18\uc73c\ub85c \uc804\ub7b5\uc744 \uac1c\uc120\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uace0\uac1d \uc911\uc2ec\uc744 \ud5a5\ud55c \ubb38\ud654\uc801 \uc804\ud658:<\/b> <span style=\"font-weight: 400;\">\uc131\uacf5\uc801\uc778 \uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc744 \uc704\ud574\uc11c\ub294 \ubaa8\ub4e0 \uc218\uc900\uc5d0\uc11c \uace0\uac1d \uc911\uc2ec\uc801\uc778 \uc0ac\uace0\ubc29\uc2dd\uc744 \uac15\uc870\ud558\ub294 \uc870\uc9c1 \ub0b4 \ubb38\ud654\uc801 \ubcc0\ud654\uac00 \ud544\uc694\ud55c \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \ubaa8\ub4e0 \uc758\uc0ac \uacb0\uc815 \uacfc\uc815\uc5d0\uc11c \uace0\uac1d\uc744 \ucd5c\uc6b0\uc120\uc73c\ub85c \uc0dd\uac01\ud558\uaca0\ub2e4\ub294 \uc57d\uc18d\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc758 \uc608\ub85c\ub294 \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc778 \ubaa8\ubc14\uc77c \uc571, \uac1c\uc778\ud654\ub41c \ucd94\ucc9c \uc5d4\uc9c4, \uac04\uc18c\ud654\ub41c \uc628\ub77c\uc778 \uacb0\uc81c \ud504\ub85c\uc138\uc2a4, \uace0\uac1d \uc9c0\uc6d0\uc744 \uc704\ud55c \ub300\ud654\ud615 \ucc57\ubd07, \ubb3c\ub9ac\uc801 \uc694\uc18c\uc640 \ub514\uc9c0\ud138 \uc694\uc18c\ub97c \ud63c\ud569\ud55c \ubab0\uc785\ud615 \ub9e4\uc7a5 \uacbd\ud5d8 \ub4f1\uc744 \ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\uad81\uadf9\uc801\uc73c\ub85c \uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc740 \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \ub192\uc774\uace0 \uae0d\uc815\uc801\uc778 \uc785\uc18c\ubb38\uc744 \uc720\ub3c4\ud558\uba70 \uacbd\uc7c1 \uc2dc\uc7a5\uc5d0\uc11c \ube0c\ub79c\ub4dc\ub97c \ucc28\ubcc4\ud654\ud558\ub294 \uae30\uc5b5\uc5d0 \ub0a8\ub294 \uc6d0\ud65c\ud558\uace0 \uc990\uac70\uc6b4 \uc0c1\ud638 \uc791\uc6a9\uc744 \ub9cc\ub4dc\ub294 \uac83\uc785\ub2c8\ub2e4. \uc774\ub294 \uc801\uc751\ub825, \uace0\uac1d \uacf5\uac10, \uc9c0\uc18d\uc801\uc778 \uac1c\uc120\uc744 \uc704\ud55c \ub178\ub825\uc774 \ud544\uc694\ud55c \uc9c0\uc18d\uc801\uc778 \ud504\ub85c\uc138\uc2a4\uc785\ub2c8\ub2e4.<\/span><\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0 \uc0ac\ub840<\/h2>\n<p><span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc740 \uc804\ubc18\uc801\uc778 \uace0\uac1d \uc5ec\uc815\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud55c \ucc3d\uc758\uc801\uc778 \uc804\ub7b5, \uae30\uc220 \ubc0f \uc811\uadfc \ubc29\uc2dd\uc744 \uad6c\ud604\ud568\uc73c\ub85c\uc368 \ub2e4\uc591\ud55c \uc0b0\uc5c5 \ubd84\uc57c\uc5d0\uc11c \ub69c\ub837\ud558\uac8c \ub098\ud0c0\ub098\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \ub2e4\uc591\ud55c \ubd84\uc57c\uc5d0 \uac78\uce5c \uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc758 \uba87 \uac00\uc9c0 \uc608\uc785\ub2c8\ub2e4:<\/span><\/p>\n<p><b>1. Retail: \uc2a4\ub9c8\ud2b8 \ud53c\ud305\ub8f8<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc77c\ubd80 \uc18c\ub9e4\uc5c5\uccb4\uc5d0\uc11c\ub294 RFID \uae30\uc220\uacfc \ub300\ud654\ud615 \uac70\uc6b8\uc744 \uac16\ucd98 \uc2a4\ub9c8\ud2b8 \ud53c\ud305\ub8f8\uc744 \ub3c4\uc785\ud588\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc740 \uc637\uc744 \uc785\uc5b4\ubcf4\uba74\uc11c \uc81c\ud488 \uc815\ubcf4\ub97c \ud655\uc778\ud558\uace0, \ub2e4\uc591\ud55c \uc0ac\uc774\uc988\ub97c \uc694\uccad\ud558\uace0, \uac1c\uc778\ud654\ub41c \ucd94\ucc9c\uc744 \ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>2. \ud658\ub300: \ubaa8\ubc14\uc77c \uac1d\uc2e4 \ud0a4<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\ud638\ud154\uc5d0\uc11c\ub294 \ubaa8\ubc14\uc77c \uac1d\uc2e4 \ud0a4\ub97c \ub3c4\uc785\ud558\uc5ec \uac8c\uc2a4\ud2b8\uac00 \ubaa8\ubc14\uc77c \uc571\uc73c\ub85c \uccb4\ud06c\uc778\ud558\uace0 \uac1d\uc2e4\uc744 \uc774\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \ud601\uc2e0\uc73c\ub85c \ud3b8\uc758\uc131\uc774 \ud5a5\uc0c1\ub418\uace0 \uccb4\ud06c\uc778 \uc808\ucc28\uac00 \ube68\ub77c\uc9d1\ub2c8\ub2e4.<\/span><\/p>\n<p><b>3. \uc804\uc790 \uc0c1\uac70\ub798: \uc99d\uac15 \ud604\uc2e4 \uccb4\ud5d8<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc774\ucee4\uba38\uc2a4 \ud50c\ub7ab\ud3fc\uc740 \uac00\uc0c1 \uccb4\ud5d8\uc744 \uc704\ud55c \uc99d\uac15 \ud604\uc2e4(AR)\uc744 \uad6c\ud604\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc740 \uc2a4\ub9c8\ud2b8\ud3f0\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc758\ub958, \uc561\uc138\uc11c\ub9ac \ub610\ub294 \uac00\uad6c\uc640 \uac19\uc740 \uc81c\ud488\uc774 \uc2e4\uc81c \ud658\uacbd\uc5d0\uc11c \uc5b4\ub5bb\uac8c \ubcf4\uc77c\uc9c0 \uc2dc\uac01\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>4. \uae08\uc735 \uc11c\ube44\uc2a4: \uace0\uac1d \uc9c0\uc6d0\uc6a9 \ucc57\ubd07<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc740\ud589\uacfc \uae08\uc735 \uae30\uad00\uc740 AI \uae30\ubc18 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc989\uac01\uc801\uc774\uace0 \uac1c\uc778\ud654\ub41c \uace0\uac1d \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ucc57\ubd07\uc740 \ubb38\uc758\uc5d0 \ub2f5\ubcc0\ud558\uace0, \uac70\ub798\ub97c \uc9c0\uc6d0\ud558\uba70, \ub2e4\uc591\ud55c \uae08\uc735 \ud504\ub85c\uc138\uc2a4\ub97c \uc548\ub0b4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>5. \ud1b5\uc2e0: \uc140\ud504 \uc11c\ube44\uc2a4 \uc571<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\ud1b5\uc2e0 \ud68c\uc0ac\ub4e4\uc740 \uace0\uac1d\uc774 \uc9c1\uc811 \uace0\uac1d \uc9c0\uc6d0\uc744 \ubc1b\uc9c0 \uc54a\uace0\ub3c4 \uacc4\uc815\uc744 \uad00\ub9ac\ud558\uace0, \uc0ac\uc6a9 \ub0b4\uc5ed\uc744 \ud655\uc778\ud558\uace0, \uc77c\ubc18\uc801\uc778 \ubb38\uc81c\ub97c \ud574\uacb0\ud560 \uc218 \uc788\ub294 \uc140\ud504 \uc11c\ube44\uc2a4 \uc571\uc744 \uac1c\ubc1c\ud588\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>6. \uc790\ub3d9\ucc28 \uac00\uc0c1 \uc1fc\ub8f8<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc77c\ubd80 \uc790\ub3d9\ucc28 \ube0c\ub79c\ub4dc\uc5d0\uc11c\ub294 \uac00\uc0c1 \uc1fc\ub8f8\uc744 \ub3c4\uc785\ud558\uc5ec \uace0\uac1d\uc774 \uc2e4\uc81c \ub300\ub9ac\uc810\uc744 \ubc29\ubb38\ud558\uae30 \uc804\uc5d0 \uac00\uc0c1 \ud604\uc2e4(VR) \ub610\ub294 \uc99d\uac15 \ud604\uc2e4 \uacbd\ud5d8\uc744 \ud1b5\ud574 \uc790\ub3d9\ucc28 \ubaa8\ub378\uacfc \uad6c\uc131\uc744 \uc0b4\ud3b4\ubcfc \uc218 \uc788\ub3c4\ub85d \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>7. \uac74\uac15 \uad00\ub9ac: \uc6d0\uaca9 \uc758\ub8cc \uc11c\ube44\uc2a4<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc758\ub8cc \uc5c5\uacc4\uc5d0\uc11c\ub294 \uc6d0\uaca9 \uc758\ub8cc \uc11c\ube44\uc2a4\ub97c \ub3c4\uc785\ud558\uc5ec \ud658\uc790\uac00 \uc9d1\uc5d0\uc11c \ud3b8\uc548\ud558\uac8c \uac00\uc0c1 \uc9c4\ub8cc \uc608\uc57d\uc744 \ud558\uace0, \uc758\ub8cc \uc804\ubb38\uac00\uc640 \uc6d0\uaca9\uc73c\ub85c \uc0c1\ub2f4\ud558\uace0, \uc758\ub8cc \uc790\ubb38\uc744 \ubc1b\uc744 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><b>8. \ud56d\uacf5 \uc0b0\uc5c5: \uc0dd\uccb4\uc778\uc2dd \ud0d1\uc2b9<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\ud56d\uacf5\uc0ac\ub4e4\uc740 \uc548\uba74 \uc778\uc2dd \uae30\uc220\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc2b9\uac1d\uc774 \ud56d\uacf5\ud3b8\uc5d0 \ud0d1\uc2b9\ud560 \uc218 \uc788\ub3c4\ub85d \uc0dd\uccb4\uc778\uc2dd \ud0d1\uc2b9 \uc808\ucc28\ub97c \ub3c4\uc785\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \ud601\uc2e0\uc740 \ud0d1\uc2b9 \uc808\ucc28\ub97c \uac04\uc18c\ud654\ud558\uc5ec \uc2e4\ubb3c \uc11c\ub958\uc758 \ud544\uc694\uc131\uc744 \uc904\uc5ec\uc90d\ub2c8\ub2e4.<\/span><\/p>\n<p><b>9. \uc74c\uc2dd \ubc0f \uc74c\ub8cc: \ubaa8\ubc14\uc77c \uc8fc\ubb38 \uc571<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\ud035\uc11c\ube44\uc2a4 \ub808\uc2a4\ud1a0\ub791\uacfc \ucee4\ud53c \uccb4\uc778\uc810\uc5d0\uc11c\ub294 \uace0\uac1d\uc774 \uc8fc\ubb38\ud558\uace0, \uba54\ub274 \ud56d\ubaa9\uc744 \ub9de\ucda4 \uc124\uc815\ud558\uace0, \ubbf8\ub9ac \uacb0\uc81c\ud560 \uc218 \uc788\ub294 \ubaa8\ubc14\uc77c \uc8fc\ubb38 \uc571\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub807\uac8c \ud558\uba74 \ub300\uae30 \uc2dc\uac04\uc774 \uc904\uc5b4\ub4e4\uace0 \uc804\ubc18\uc801\uc778 \uc8fc\ubb38 \ud658\uacbd\uc774 \uac1c\uc120\ub429\ub2c8\ub2e4.<\/span><\/p>\n<p><b>10. \uae30\uc220: \uc74c\uc131 \uc778\uc2dd \uc5b4\uc2dc\uc2a4\ud134\ud2b8<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Amazon\uc758 Alexa \ubc0f Google Assistant\uc640 \uac19\uc740 \uc74c\uc131 \uc778\uc2dd \ube44\uc11c\ub294 \uc0ac\uc6a9\uc790\uac00 \uc790\uc5f0\uc5b4 \uba85\ub839\uc744 \ud1b5\ud574 \uc6d0\ud65c\ud558\uace0 \ud578\uc988\ud504\ub9ac\ub85c \ub514\ubc14\uc774\uc2a4\uc640 \uc0c1\ud638 \uc791\uc6a9\ud558\uace0 \uc2a4\ub9c8\ud2b8 \ud648 \uae30\uae30\ub97c \uc81c\uc5b4\ud558\uba70 \uc815\ubcf4\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><\/p>\n<p><b>11. \uac8c\uc784: \ubab0\uc785\uac10 \ub118\uce58\ub294 \uacbd\ud5d8<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uac8c\uc784 \uc5c5\uacc4\uc5d0\uc11c\ub294 \uac00\uc0c1\ud604\uc2e4(VR) \ubc0f \uc99d\uac15\ud604\uc2e4(AR) \uae30\uc220\uc744 \uc0ac\uc6a9\ud558\uc5ec \ubab0\uc785\uac10 \uc788\ub294 \uac8c\uc784 \ud658\uacbd\uc744 \uc870\uc131\ud558\uace0 \ucc38\uc5ec\ub3c4\ub97c \ub192\uc774\uba70 \uac8c\uc784 \ud50c\ub808\uc774\ub97c \ub354\uc6b1 \uc778\ud130\ub799\ud2f0\ube0c\ud558\uac8c \ub9cc\ub4ed\ub2c8\ub2e4.<\/span><\/p>\n<p><b>12. \uc5d4\ud130\ud14c\uc778\uba3c\ud2b8: \uac1c\uc778\ud654\ub41c \ucf58\ud150\uce20 \ucd94\ucc9c<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uc2a4\ud2b8\ub9ac\ubc0d \ud50c\ub7ab\ud3fc\uc740 \uc54c\uace0\ub9ac\uc998\uacfc \uba38\uc2e0 \ub7ec\ub2dd\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc0ac\uc6a9\uc790\uc758 \uc2dc\uccad \uae30\ub85d, \uc120\ud638\ub3c4, \ud589\ub3d9\uc5d0 \ub530\ub77c \uac1c\uc778\ud654\ub41c \ucf58\ud150\uce20 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><\/p>\n<p><b>13. \uad50\uc721: \ub300\ud654\ud615 \ud559\uc2b5 \ud50c\ub7ab\ud3fc<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uad50\uc721 \ud50c\ub7ab\ud3fc\uc740 \ub300\ud654\ud615 \ucf58\ud150\uce20, \uac8c\uc784\ud654, \uc801\uc751\ud615 \ud559\uc2b5 \uae30\uc220\uc744 \ud65c\uc6a9\ud558\uc5ec \ud559\uc0dd\ub4e4\uc5d0\uac8c \ud765\ubbf8\ub86d\uace0 \uac1c\uc778\ud654\ub41c \ud559\uc2b5 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><\/p>\n<p><b>14. \uc790\ub3d9\ud654\ub41c \uc18c\ub9e4\uc810: \uacc4\uc0b0\ub300 \uc5c6\ub294 \ub9e4\uc7a5<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\uacc4\uc0b0\ub300 \uc5c6\ub294 \ub9e4\uc7a5\uc5d0\uc11c\ub294 \ucef4\ud4e8\ud130 \ube44\uc804 \ubc0f \uc13c\uc11c\uc640 \uac19\uc740 \uae30\uc220\uc744 \uc0ac\uc6a9\ud558\uc5ec \uace0\uac1d\uc774 \uc0c1\ud488\uc744 \uc218\ub839\ud560 \uc218 \uc788\uc73c\uba70, \uad6c\ub9e4 \ub0b4\uc5ed\uc774 \uc790\ub3d9\uc73c\ub85c \ucd94\uc801\ub418\ubbc0\ub85c \uae30\uc874 \uacb0\uc81c \ud504\ub85c\uc138\uc2a4\uac00 \ud544\uc694\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\uc774 \uc0ac\ub840\ub294 \ub2e4\uc591\ud55c \uc0b0\uc5c5 \ubd84\uc57c\uc758 \uc870\uc9c1\uc774 \ud601\uc2e0\uc744 \ud65c\uc6a9\ud558\uc5ec \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uace0 \ub2e4\uc591\ud55c \ubc29\uc2dd\uc73c\ub85c \ud3b8\uc758\uc131, \uac1c\uc778\ud654 \ubc0f \ud6a8\uc728\uc131\uc744 \uc81c\uacf5\ud558\ub294 \ubc29\ubc95\uc744 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4. \uae30\uc220\uc774 \ubc1c\uc804\ud558\uace0 \uace0\uac1d\uc758 \uae30\ub300\uce58\uac00 \ubcc0\ud654\ud568\uc5d0 \ub530\ub77c \uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc740 \uacc4\uc18d \uc9c4\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><strong><b>\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uc138\uc694: <a href=\"https:\/\/ideascale.com\/blog\/what-is-customer-service-innovation\/\">\uace0\uac1d \uc11c\ube44\uc2a4 \ud601\uc2e0\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/a><\/b><\/strong><\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 36; line-height: 1.25;\" data-fontsize=\"36\" data-lineheight=\"45px\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc774 \uc911\uc694\ud55c \uc774\uc720<\/h2>\n<p><span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc774 \uac00\uc7a5 \uc911\uc694\ud55c \uc774\uc720\ub294 \uba87 \uac00\uc9c0\uac00 \uc788\uc2b5\ub2c8\ub2e4:<\/span><\/p>\n<ul>\n<li><b>\uacbd\uc7c1\ub825 \uc788\ub294 \ucc28\ubcc4\ud654:<\/b> <span style=\"font-weight: 400;\">\uc81c\ud488\uacfc \uc11c\ube44\uc2a4\uac00 \ube44\uc2b7\ud55c \uacbd\uc6b0\uac00 \ub9ce\uc740 \uc624\ub298\ub0a0\uc758 \ud3ec\ud654 \uc2dc\uc7a5\uc5d0\uc11c\ub294 \uace0\uac1d \uacbd\ud5d8\uc774 \uc911\uc694\ud55c \ucc28\ubcc4\ud654 \uc694\uc18c\uac00 \ub429\ub2c8\ub2e4. \uc804\ubc18\uc801\uc778 \uace0\uac1d \uc5ec\uc815\uc744 \uac1c\uc120\ud558\ub294 \ud601\uc2e0\uc740 \uae30\uc5c5\uc744 \uacbd\uc7c1\uc0ac\uc640 \ucc28\ubcc4\ud654\ud558\uace0 \uc7a5\uae30\uc801\uc778 \uc131\uacf5\uc5d0 \uae30\uc5ec\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uace0\uac1d \ucda9\uc131\ub3c4 \ubc0f \uc720\uc9c0\uc728:  <\/b><span style=\"font-weight: 400;\">\uae0d\uc815\uc801\uc774\uace0 \ud601\uc2e0\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc740 \ucda9\uc131\ub3c4\ub97c \ub192\uc785\ub2c8\ub2e4. \uace0\uac1d\uc740 \uc9c0\uc18d\uc801\uc73c\ub85c \uae30\ub300\uce58\ub97c \ucda9\uc871\ud558\uac70\ub098 \uadf8 \uc774\uc0c1\uc744 \ucda9\uc871\ud558\ub294 \ube0c\ub79c\ub4dc\uc5d0 \ucda9\uc131\ub3c4\ub97c \uc720\uc9c0\ud560 \uac00\ub2a5\uc131\uc774 \ub192\uc2b5\ub2c8\ub2e4. \uae30\uc874 \uace0\uac1d\uc744 \uc720\uc9c0\ud558\ub294 \uac83\uc774 \uc2e0\uaddc \uace0\uac1d\uc744 \ud655\ubcf4\ud558\ub294 \uac83\ubcf4\ub2e4 \ube44\uc6a9 \uba74\uc5d0\uc11c \ub354 \ud6a8\uc728\uc801\uc778 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uace0\uac1d \ub9cc\uc871\ub3c4 \ud5a5\uc0c1:<\/b> <span style=\"font-weight: 400;\">\ubb38\uc81c\uc810\uc744 \ud574\uacb0\ud558\uace0 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uba70 \uace0\uac1d\uc758 \uc0b6\uc5d0 \uac00\uce58\ub97c \ub354\ud558\ub294 \ud601\uc2e0\uc740 \uc790\uc5f0\uc2a4\ub7fd\uac8c \ub354 \ub192\uc740 \ub9cc\uc871\ub3c4\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4. \ub9cc\uc871\ud55c \uace0\uac1d\uc740 \uae0d\uc815\uc801\uc778 \uc785\uc18c\ubb38\uc744 \ud1b5\ud574 \uc81c\ud488\uacfc \uc11c\ube44\uc2a4\ub97c \ud64d\ubcf4\ud558\ub294 \ube0c\ub79c\ub4dc \uc639\ud638\uc790\uac00 \ub420 \uac00\ub2a5\uc131\uc774 \ub192\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\ube0c\ub79c\ub4dc \ud3c9\ud310:  <\/b><span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc740 \ube0c\ub79c\ub4dc\uc758 \ud3c9\ud310\uc5d0 \uc9c1\uc811\uc801\uc778 \uc601\ud5a5\uc744 \ubbf8\uce69\ub2c8\ub2e4. \ud601\uc2e0\uc801\uc774\uace0 \uae0d\uc815\uc801\uc778 \uacbd\ud5d8\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \uc81c\uacf5\ud558\ub294 \ube0c\ub79c\ub4dc\ub294 \ud638\uc758\uc801\uc778 \ud3c9\ud310\uc744 \uc5bb\uc5b4 \ub354 \ub9ce\uc740 \uace0\uac1d\uc744 \uc720\uce58\ud558\uace0 \uc2dc\uc7a5 \uc778\uc2dd\uc5d0 \uae0d\uc815\uc801\uc778 \uc601\ud5a5\uc744 \ubbf8\uce69\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\ubcc0\ud654\ud558\ub294 \uace0\uac1d\uc758 \uae30\ub300\uc5d0 \uc801\uc751\ud558\uae30:<\/b> <span style=\"font-weight: 400;\">\uace0\uac1d\uc758 \uae30\ub300\uce58\ub294 \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uae30\uc220 \ubc1c\uc804, \ubb38\ud654\uc801 \ubcc0\ud654, \uc5c5\uacc4 \ud2b8\ub80c\ub4dc\uc5d0 \uc601\ud5a5\uc744 \ubc1b\uc544 \uc9c4\ud654\ud569\ub2c8\ub2e4. \uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0\uc744 \ud1b5\ud574 \uae30\uc5c5\uc740 \ubcc0\ud654\ud558\ub294 \uae30\ub300\uce58\ub97c \uc55e\uc11c \ub098\uac00\uac70\ub098 \uc774\uc5d0 \uc801\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uace0\uac1d \uc911\uc2ec \uc811\uadfc \ubc29\uc2dd:<\/b> <span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc740 \uace0\uac1d \uc911\uc2ec \uc811\uadfc \ubc29\uc2dd\uc5d0 \ub300\ud55c \uc57d\uc18d\uc744 \ubc18\uc601\ud569\ub2c8\ub2e4. \uace0\uac1d\uc758 \uc694\uad6c\uc640 \uc120\ud638\ub3c4\ub97c \uc6b0\uc120\uc2dc\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uac00\uce58\ub97c \uc81c\uacf5\ud558\uace0 \uc9c0\uc18d\uc801\uc778 \uad00\uacc4\ub97c \uad6c\ucd95\ud558\uae30 \uc704\ud55c \ud5cc\uc2e0\uc744 \ubcf4\uc5ec\uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\ub9e4\ucd9c \uc131\uc7a5:  <\/b><span style=\"font-weight: 400;\">\ub9cc\uc871\ub3c4\uac00 \ub192\uace0 \ucda9\uc131\ub3c4\uac00 \ub192\uc740 \uace0\uac1d\uc740 \ubc18\ubcf5 \uad6c\ub9e4\ub97c \ud558\uace0 \ub2e4\ub978 \uc0ac\ub78c\uc5d0\uac8c \uc81c\ud488\uc774\ub098 \uc11c\ube44\uc2a4\ub97c \ucd94\ucc9c\ud560 \uac00\ub2a5\uc131\uc774 \ub192\uc2b5\ub2c8\ub2e4. \uae0d\uc815\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc740 \uace0\uac1d \uc0dd\uc560 \uac00\uce58\ub97c \ub192\uc774\uace0 \uacb0\uacfc\uc801\uc73c\ub85c \ub9e4\ucd9c \uc131\uc7a5\uc5d0 \uae30\uc5ec\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uace0\uac1d \uc774\ud0c8 \uac10\uc18c:<\/b> <span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ud601\uc2e0\ud558\ub294 \uae30\uc5c5\uc740 \uace0\uac1d \uc774\ud0c8\uc744 \ubc29\uc9c0\ud560 \uc218 \uc788\ub294 \uc720\ub9ac\ud55c \uc704\uce58\uc5d0 \uc788\uc2b5\ub2c8\ub2e4. \uc120\uc81c\uc801\uc73c\ub85c \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uace0 \ud5a5\uc0c1\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uba74 \uace0\uac1d\uc774 \ub300\uc548\uc744 \ucc3e\uc744 \uac00\ub2a5\uc131\uc774 \uc904\uc5b4\ub4ed\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\ubbfc\ucca9\uc131\uacfc \uc801\uc751\ub825:  <\/b><span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc5d0\ub294 \uc885\uc885 \uc560\uc790\uc77c \ubc29\ubc95\ub860\uc744 \ucc44\ud0dd\ud558\uace0 \uace0\uac1d \ud53c\ub4dc\ubc31\uc5d0 \uc2e0\uc18d\ud558\uac8c \ub300\uc751\ud558\ub294 \uac83\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubbfc\ucca9\uc131\uc744 \ud1b5\ud574 \uae30\uc5c5\uc740 \ubcc0\ud654\ud558\ub294 \uc2dc\uc7a5 \uc0c1\ud669\uacfc \uace0\uac1d \uc120\ud638\ub3c4\uc5d0 \ube60\ub974\uac8c \uc801\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc9c1\uc6d0 \ucc38\uc5ec:  <\/b><span style=\"font-weight: 400;\">\uc9c1\uc6d0 \ucc38\uc5ec\ub294 \uace0\uac1d \uacbd\ud5d8\uacfc \ubc00\uc811\ud55c \uad00\ub828\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc9c1\uc6d0\ub4e4\uc740 \uc790\uc2e0\uc758 \uc5c5\ubb34\uac00 \uace0\uac1d \ub9cc\uc871\ub3c4\uc640 \ucda9\uc131\ub3c4\uc5d0 \ubbf8\uce58\ub294 \uae0d\uc815\uc801\uc778 \uc601\ud5a5\uc744 \ud655\uc778\ud560 \ub54c \ub3d9\uae30\ub97c \ubd80\uc5ec\ubc1b\uace0 \uc870\uc9c1\uc758 \ubaa9\ud45c\uc5d0 \ub354 \uc798 \ubd80\ud569\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uae0d\uc815\uc801\uc778 \uc785\uc18c\ubb38\uacfc \ucd94\ucc9c:  <\/b><span style=\"font-weight: 400;\">\ub9cc\uc871\ud55c \uace0\uac1d\uc740 \uc790\uc2e0\uc758 \uae0d\uc815\uc801\uc778 \uacbd\ud5d8\uc744 \ub2e4\ub978 \uc0ac\ub78c\ub4e4\uacfc \uacf5\uc720\ud560 \uac00\ub2a5\uc131\uc774 \ub192\uc544 \uc720\uae30\uc801\uc778 \uc785\uc18c\ubb38 \ub9c8\ucf00\ud305\uc73c\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4. \uae30\uc874 \uace0\uac1d\uc758 \uae0d\uc815\uc801\uc778 \ub9ac\ubdf0\uc640 \ucd94\ucc9c\uc740 \uc2e0\uaddc \uace0\uac1d \ud655\ubcf4\uc5d0 \ud070 \uc601\ud5a5\uc744 \ubbf8\uce60 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uace0\uac1d \uc778\uc0ac\uc774\ud2b8 \ubc0f \ub370\uc774\ud130 \ud65c\uc6a9:<\/b> <span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0\uc5d0\ub294 \uc885\uc885 \uace0\uac1d \ub370\uc774\ud130\uc640 \uc778\uc0ac\uc774\ud2b8\ub97c \ud65c\uc6a9\ud558\ub294 \uac83\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uae30\uc5c5\uc740 \uace0\uac1d \ud589\ub3d9\uacfc \uc120\ud638\ub3c4\ub97c \ubd84\uc11d\ud558\uc5ec \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uc758\uc0ac \uacb0\uc815\uc744 \ub0b4\ub9ac\uace0 \uace0\uac1d\uc758 \uc694\uad6c\ub97c \ub354 \uc798 \ucda9\uc871\ud560 \uc218 \uc788\ub294 \ub9de\ucda4\ud615 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uacbd\uae30 \uce68\uccb4\uae30\uc758 \ud68c\ubcf5\ub825:  <\/b><span style=\"font-weight: 400;\">\uacbd\uae30 \uce68\uccb4\uae30\uc5d0\ub294 \uae0d\uc815\uc801\uc778 \uacbd\ud5d8\uc744 \ud1b5\ud574 \uac15\ub825\ud55c \uace0\uac1d \uad00\uacc4\ub97c \uad6c\ucd95\ud55c \uae30\uc5c5\uc774 \ub354 \ud0c4\ub825\uc801\uc73c\ub85c \ub300\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d \ucda9\uc131\ub3c4\ub294 \uacbd\uc81c\uc801 \uc5b4\ub824\uc6c0\uc774 \ub9e4\ucd9c\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5\uc744 \uc644\ud654\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b>\uc9c0\uc18d \uac00\ub2a5\uc131 \ubc0f \uc7a5\uae30\uc801\uc778 \uc2e4\ud589 \uac00\ub2a5\uc131:<\/b> <span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0 \ubb38\ud654\ub97c \uad6c\ucd95\ud558\ub294 \uac83\uc740 \ube44\uc988\ub2c8\uc2a4\uc758 \uc7a5\uae30\uc801\uc778 \uc9c0\uc18d \uac00\ub2a5\uc131\uc5d0 \uae30\uc5ec\ud569\ub2c8\ub2e4. \uace0\uac1d\uc758 \ub2c8\uc988\uc5d0 \uc9c0\uc18d\uc801\uc73c\ub85c \uc801\uc751\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uad00\ub828\uc131\uacfc \uc131\uacf5 \uac00\ub2a5\uc131\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\uc694\uc57d\ud558\uba74, \uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc740 \ube44\uc988\ub2c8\uc2a4 \uc131\uacf5\uc744 \uc704\ud55c \uc804\ub7b5\uc801 \ud544\uc218 \uc694\uc18c\uc774\uae30 \ub54c\ubb38\uc5d0 \uc911\uc694\ud569\ub2c8\ub2e4. \uc774\ub294 \uc9c4\ud654\ud558\ub294 \uace0\uac1d\uc758 \uae30\ub300\uce58\ub97c \ucda9\uc871\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uacbd\uc7c1\uc774 \uce58\uc5f4\ud55c \uc2dc\uc7a5\uc5d0\uc11c \ube0c\ub79c\ub4dc \ucc28\ubcc4\ud654, \ucda9\uc131\ub3c4 \ubc0f \uc9c0\uc18d \uac00\ub2a5\ud55c \uc131\uc7a5\uc5d0 \uae30\uc5ec\ud569\ub2c8\ub2e4.<\/span><\/p>\n<p><strong><b>\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uc138\uc694: <a href=\"https:\/\/ideascale.com\/ko\/%eb%b8%94%eb%a1%9c%ea%b7%b8\/%eb%b9%84%ec%a6%88%eb%8b%88%ec%8a%a4-%ed%94%84%eb%a1%9c%ec%84%b8%ec%8a%a4-%ed%98%81%ec%8b%a0%ec%9d%b4%eb%9e%80\/\">\ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4 \ud601\uc2e0\uc774\ub780 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