{"id":75197,"date":"2023-09-11T04:57:01","date_gmt":"2023-09-11T08:57:01","guid":{"rendered":"http:\/\/ideascale.com\/%d8%a7%d9%84%d9%85%d8%af%d9%88%d9%86%d8%a9\/%d9%85%d8%a7-%d9%87%d9%88-%d8%b5%d9%88%d8%aa-%d8%a7%d9%84%d8%a8%d8%ad%d8%ab-%d8%b9%d9%86-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1\/"},"modified":"2024-02-22T06:22:35","modified_gmt":"2024-02-22T10:22:35","slug":"%d9%85%d8%a7-%d9%87%d9%88-%d8%b5%d9%88%d8%aa-%d8%a7%d9%84%d8%a8%d8%ad%d8%ab-%d8%b9%d9%86-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1","status":"publish","type":"post","link":"https:\/\/ideascale.com\/ar\/%d8%a7%d9%84%d9%85%d8%af%d9%88%d9%86%d8%a9\/%d9%85%d8%a7-%d9%87%d9%88-%d8%b5%d9%88%d8%aa-%d8%a7%d9%84%d8%a8%d8%ad%d8%ab-%d8%b9%d9%86-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1\/","title":{"rendered":"\u0645\u0627 \u0647\u0648 \u0628\u062d\u062b \u0635\u0648\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (VoC)\u061f \u0627\u0644\u062a\u0639\u0631\u064a\u0641 \u0648\u0627\u0644\u0645\u0646\u0647\u062c\u064a\u0629 \u0648\u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a"},"content":{"rendered":"
\u062c\u062f\u0648\u0644 \u0627\u0644\u0645\u062d\u062a\u0648\u064a\u0627\u062a<\/b><\/strong><\/p>\n<\/div> \u064a\u062a\u0645 \u062a\u0639\u0631\u064a\u0641 \u0628\u062d\u062b \u0635\u0648\u062a \u0627\u0644\u0639\u0645\u064a\u0644 (VoC) \u0639\u0644\u0649 \u0623\u0646\u0647 \u0639\u0645\u0644\u064a\u0629 \u0645\u0646\u0647\u062c\u064a\u0629 \u0644\u062c\u0645\u0639 \u0648\u062a\u062d\u0644\u064a\u0644 \u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0622\u0631\u0627\u0626\u0647\u0645 \u0648\u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u0645 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0646\u0638\u0631\u0629 \u062b\u0627\u0642\u0628\u0629 \u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647\u0645 \u0648\u062a\u0648\u0642\u0639\u0627\u062a\u0647\u0645 \u0648\u0631\u0636\u0627\u0647\u0645 \u0627\u0644\u0639\u0627\u0645 \u0639\u0646 \u0645\u0646\u062a\u062c \u0623\u0648 \u062e\u062f\u0645\u0629 \u0623\u0648 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\u0627\u0644\u0645\u0646\u0647\u062c\u064a\u0629 \u0639\u0644\u0649 \u0623\u0647\u062f\u0627\u0641\u0643 \u0627\u0644\u0645\u062d\u062f\u062f\u0629 \u0648\u0645\u0648\u0627\u0631\u062f\u0643 \u0648\u0637\u0628\u064a\u0639\u0629 \u0639\u0645\u0644\u0643. \u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u0628\u0639\u0636 \u0645\u0646\u0647\u062c\u064a\u0627\u062a \u0627\u0644\u0628\u062d\u062b \u0627\u0644\u0634\u0627\u0626\u0639\u0629 \u062d\u0648\u0644 VoC:<\/span><\/p>\n 1. \u0627\u0644\u0645\u0633\u0648\u062d\u0627\u062a<\/b><\/p>\n \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a: \u0642\u0645 \u0628\u0625\u0646\u0634\u0627\u0621 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u062f\u0648\u0627\u062a \u0645\u062b\u0644 SurveyMonkey \u0623\u0648 Google Forms \u0648\u0642\u0645 \u0628\u062a\u0648\u0632\u064a\u0639\u0647\u0627 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\u0627\u0644\u0645\u0642\u0627\u0628\u0644\u0627\u062a \u0634\u062e\u0635\u064a\u064b\u0627 \u0623\u0648 \u0639\u0628\u0631 \u0627\u0644\u0647\u0627\u062a\u0641 \u0623\u0648 \u0639\u0628\u0631 \u0645\u0624\u062a\u0645\u0631\u0627\u062a \u0627\u0644\u0641\u064a\u062f\u064a\u0648.<\/span><\/p>\n 3. \u0645\u062c\u0645\u0648\u0639\u0627\u062a \u0627\u0644\u062a\u0631\u0643\u064a\u0632<\/b><\/p>\n \u0642\u0645 \u0628\u062a\u0646\u0638\u064a\u0645 \u0645\u0646\u0627\u0642\u0634\u0627\u062a \u062c\u0645\u0627\u0639\u064a\u0629 \u0645\u0631\u0643\u0632\u0629<\/a> \u0635\u063a\u064a\u0631\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u0633\u0647\u064a\u0644 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629 \u0648\u062c\u0645\u0639 \u0631\u0624\u0649 \u0646\u0648\u0639\u064a\u0629<\/a> . \u0647\u0630\u0647 \u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0645\u0641\u064a\u062f\u0629 \u0628\u0634\u0643\u0644 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\u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0648\u0645\u0631\u0627\u0642\u0628\u0629 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a<\/b><\/p>\n \u0642\u0645 \u0628\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0639\u0644\u0649 \u0645\u0646\u0635\u0627\u062a \u0645\u062b\u0644 Yelp \u0648Amazon \u0648\u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0644\u062c\u0645\u0639 \u0631\u0624\u0649 \u062d\u0648\u0644 \u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0634\u0627\u0639\u0631\u0647\u0645 \u062d\u0648\u0644 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0623\u0648 \u0645\u0646\u062a\u062c\u0627\u062a\u0643.<\/span><\/p>\n 6. \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><\/p>\n \u0642\u0645 \u0628\u0645\u0631\u0627\u062c\u0639\u0629 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (\u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644\u060c \u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0648\u0646\u0635\u0648\u0635 \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0648\u062a\u0633\u062c\u064a\u0644\u0627\u062a \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0647\u0627\u062a\u0641\u064a\u0629) \u0644\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u0634\u0627\u0626\u0639\u0629 \u0648\u0646\u0642\u0627\u0637 \u0627\u0644\u0636\u0639\u0641 \u0627\u0644\u062a\u064a \u064a\u062b\u064a\u0631\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/span><\/p>\n 7. \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0629<\/b><\/p>\n \u0645\u0631\u0627\u0642\u0628\u0629 \u0633\u0644\u0648\u0643 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0641\u0627\u0639\u0644\u0627\u062a\u0647\u0645 \u0645\u0639 \u0645\u0646\u062a\u062c\u0643 \u0623\u0648 \u062e\u062f\u0645\u062a\u0643. \u064a\u0645\u0643\u0646 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0630\u0644\u0643 \u0641\u064a \u0627\u0644\u0625\u0639\u062f\u0627\u062f\u0627\u062a \u0627\u0644\u0641\u0639\u0644\u064a\u0629 \u0623\u0648 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062d\u0644\u064a\u0644 \u0633\u0644\u0648\u0643 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0639\u0644\u0649 \u0645\u0648\u0642\u0639 \u0627\u0644\u0648\u064a\u0628 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0623\u0648 \u062a\u0637\u0628\u064a\u0642\u0643.<\/span><\/p>\n 8. \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c (NPS).<\/b><\/p>\n \u0627\u0633\u062a\u062e\u062f\u0645 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a NPS \u0644\u062a\u0642\u064a\u064a\u0645 \u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u0636\u0627\u0647\u0645. \u064a\u064f\u0637\u0644\u0628 \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u0642\u064a\u064a\u0645 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0629 \u0628\u0645\u0646\u062a\u062c\u0643 \u0623\u0648 \u062e\u062f\u0645\u062a\u0643 \u0644\u0644\u0622\u062e\u0631\u064a\u0646 \u0639\u0644\u0649 \u0645\u0642\u064a\u0627\u0633 \u0645\u0646 0 \u0625\u0644\u0649 10.<\/span><\/p>\n 9. \u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0646\u0635<\/b><\/p>\n \u0627\u0633\u062a\u062e\u062f\u0645 \u0623\u062f\u0648\u0627\u062a \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629 (NLP) \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0646\u0635 \u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0627\u062a \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629 \u0648\u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0648\u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0623\u0646\u0645\u0627\u0637 \u0648\u0627\u0644\u0645\u0634\u0627\u0639\u0631.<\/span><\/p>\n 10. \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u064a\u0646<\/b><\/p>\n \u0642\u0627\u0631\u0646 \u0645\u0646\u062a\u062c\u0643 \u0623\u0648 \u062e\u062f\u0645\u062a\u0643 \u0645\u0639 \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u064a\u0646 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062d\u0644\u064a\u0644 \u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0642\u064a\u064a\u0645\u0627\u062a\u0647\u0645 \u0648\u062a\u0639\u0644\u064a\u0642\u0627\u062a\u0647\u0645 \u0639\u0644\u0649 \u0627\u0644\u0639\u0631\u0648\u0636 \u0627\u0644\u0645\u0645\u0627\u062b\u0644\u0629 \u0641\u064a \u0627\u0644\u0633\u0648\u0642.<\/span><\/p>\n 11. \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><\/p>\n \u0642\u0645 \u0628\u062a\u062e\u0637\u064a\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u062a\u062d\u062f\u064a\u062f \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0648\u0646\u0642\u0627\u0637 \u0627\u0644\u0623\u0644\u0645 \u062e\u0644\u0627\u0644 \u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0639 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u0628\u062f\u0621\u064b\u0627 \u0645\u0646 \u0627\u0644\u0648\u0639\u064a \u0627\u0644\u0623\u0648\u0644\u064a \u0648\u062d\u062a\u0649 \u062f\u0639\u0645 \u0645\u0627 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621.<\/span><\/p>\n 12. \u0627\u0644\u0628\u062d\u0648\u062b \u0627\u0644\u0625\u062b\u0646\u0648\u063a\u0631\u0627\u0641\u064a\u0629<\/b><\/p>\n \u063a\u0645\u0631 \u0627\u0644\u0628\u0627\u062d\u062b\u064a\u0646 \u0641\u064a \u0628\u064a\u0626\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u0627\u0643\u062a\u0633\u0627\u0628 \u0641\u0647\u0645 \u0639\u0645\u064a\u0642 \u0644\u0633\u0644\u0648\u0643\u064a\u0627\u062a\u0647\u0645 \u0648\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647\u0645 \u0648\u062a\u062d\u062f\u064a\u0627\u062a\u0647\u0645.<\/span><\/p>\n \u0639\u0646\u062f \u0625\u062c\u0631\u0627\u0621 \u0628\u062d\u062b VoC\u060c \u0645\u0646 \u0627\u0644\u0636\u0631\u0648\u0631\u064a \u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u0623\u0646 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645 \u062c\u0645\u0639\u0647\u0627 \u062a\u0645\u062b\u0644 \u0642\u0627\u0639\u062f\u0629 \u0639\u0645\u0644\u0627\u0626\u0643 \u0648\u0623\u0646\u0643 \u062a\u062d\u0627\u0641\u0638 \u0639\u0644\u0649 \u062e\u0635\u0648\u0635\u064a\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0623\u0645\u0646 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a. \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0630\u0644\u0643\u060c \u0645\u0646 \u0627\u0644\u0636\u0631\u0648\u0631\u064a \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645 \u062c\u0645\u0639\u0647\u0627 \u0628\u062f\u0642\u0629\u060c \u0648\u0627\u0633\u062a\u062e\u0644\u0627\u0635 \u0631\u0624\u0649 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630\u060c \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0647\u0630\u0647 \u0627\u0644\u0631\u0624\u0649 \u0644\u062f\u0641\u0639 \u0627\u0644\u062a\u062d\u0633\u064a\u0646\u0627\u062a \u0641\u064a \u0645\u0646\u062a\u062c\u0627\u062a\u0643 \u0648\u062e\u062f\u0645\u0627\u062a\u0643 \u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u064a\u062c\u0628 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0623\u0628\u062d\u0627\u062b VoC \u0639\u0645\u0644\u064a\u0629 \u0645\u0633\u062a\u0645\u0631\u0629 \u0644\u0644\u062a\u0643\u064a\u0641 \u0645\u0639 \u062a\u0641\u0636\u064a\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0629 \u0648\u0638\u0631\u0648\u0641 \u0627\u0644\u0633\u0648\u0642.<\/span><\/p>\n \u0627\u0639\u0631\u0641 \u0627\u0644\u0645\u0632\u064a\u062f: \u0645\u0627 \u0647\u0648 \u0628\u062d\u062b \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u061f<\/a><\/b><\/span><\/p>\n \u064a\u0639\u062f \u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0635\u0648\u062a \u0627\u0644\u0639\u0645\u064a\u0644 (VoC) \u0623\u062f\u0627\u0629 \u0642\u064a\u0645\u0629 \u0644\u0641\u0647\u0645 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0639\u0645\u0644\u0627\u0626\u0643 \u0648\u062a\u062d\u0633\u064a\u0646 \u0645\u0646\u062a\u062c\u0627\u062a\u0643 \u0648\u062e\u062f\u0645\u0627\u062a\u0643 \u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0634\u0627\u0645\u0644\u0629. \u0644\u0636\u0645\u0627\u0646 \u0641\u0639\u0627\u0644\u064a\u0629 \u0628\u062d\u062b VoC \u0627\u0644\u062e\u0627\u0635 \u0628\u0643\u060c \u0641\u0643\u0631 \u0641\u064a \u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629:<\/span><\/p>\n \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u062a\u0628\u0627\u0639 \u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0647\u0630\u0647\u060c \u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u0623\u0646 \u0628\u062d\u062b \u0635\u0648\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0647\u0648 \u0639\u0645\u0644\u064a\u0629 \u0642\u064a\u0645\u0629 \u0648\u0645\u0633\u062a\u0645\u0631\u0629 \u062a\u0633\u0627\u0639\u062f\u0643 \u0639\u0644\u0649 \u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0628\u0642\u0627\u0621 \u0642\u0627\u062f\u0631\u064b\u0627 \u0639\u0644\u0649 \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u0629 \u0641\u064a \u0645\u062c\u0627\u0644 \u0639\u0645\u0644\u0643.<\/span><\/p>\n\u0645\u0627 \u0647\u0648 \u0628\u062d\u062b \u0635\u0648\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (VoC)\u061f<\/h2>\n
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12 \u0635\u0648\u062a \u0645\u0646\u0647\u062c\u064a\u0629 \u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h2>\n
<\/p>\n
15 \u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0644\u0623\u0628\u062d\u0627\u062b \u0635\u0648\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h2>\n
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