Are you listening to your customers?
Collect ideas from your customers, give them a platform to vote, the most important ideas bubble to the top.Get Started for Free
Customer feedback is one of the most important things for your business. It helps improve product development, marketing, operations, and so much more. Many companies fail because they do not listen to their customers (or their employees, even) enough. These are the people that spend the most amount of real-world time with a product or service. Listening to customers and applying those insights is the best way to propel a business forward. With the use of IdeaScale, anyone can build a community for your customers or you internal employees quickly and easily. But to make that job easier for companies, those ideas are prioritized and sortable in order to evaluate which make the most sense for implementation. Start listening to them today.
...New social networking technologies can be used to solve down-to-earth human needs, by enlisting millions of Americans in service to the country.Craig Newmark,
IdeaScale is dedicated to providing outstanding support to all our customers. Between our Knowledge Base of over 500 help articles and screencasts, live chat, and 24hr email support, there is always someone available to answer your question.
When a community members visits a particular idea landing page, IdeaScale invites that member to comment on other ideas that have similar attributes.
Campaigns make navigating your IdeaScale community even easier. Manually create or upload campaigns to organize your ideas into groups. Additionally, sub-campaigns can be added to tier your community's ideas.